Vikas Chand is a hospitality professional from India seeking a position that allows him to utilize his 3+ years of experience in food and beverage service at luxury hotels. He has a diploma in computer applications and a bachelor's degree in hotel management. His career highlights include roles as a steward and trainee captain at The Leela Palace Kempinski and ITC Gardenia hotels in Bangalore, India where he gained experience in coffee shops, specialty restaurants, and managing staff. He is looking to continue developing his skills in customer service, operations, and people management.

1. CURRICULUM VITAE
VIKAS CHAND
Mobile: +919686926971
Jhikli Bheth, Baijnath, Kangra, (H.P) India
Email ID: vikaschand44@yahoo.com
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CAREER OBJECTIVE:
To be a part of a reputed establishment where I am allowed to use my experience and skills for the
betterment of the establishment and to expand my knowledge in the field of hospitality, customer service
and administration, demonstrating competency and ability to learn and adapt while achieving the best
result at work performance.
My motto: "Perseverance & Service with a Smile"
EDUCATIONAL QUALIFICATION:
 Technical:
 Passed Diploma in computer application.
 Academic :
 Passed B.Sc. (Hotel Management) 1st
class (distinction) at Punjab Tecnical University 2008-2011
(India)
 Passed 10th
and 12th
from H.P board (India)
KEY STRENGTH AREAS:
 Adaptability in the working environment
 Highly dedicated towards work
 Positive mental attitude and a good listener
 Good interpersonal skills
 Honest and possesses positive attitude towards work. Profound people management & public relations

2. understanding
 Good communication and Inter-personal skills
 Hardworking and effective performer under pressure
 Team player and patient motivator
 Open to feedbacks and constructive advices
KEY INTERESTED AREAS:
 FOOD AND BEVERAGE SERVICE.
INDUSTRIAL TRAINING:
Company : HOLIDAY INN
Industry Profile : Five star hotel
Location : goa
Position / Role : Trainee in food and service department 5 month
22nd april to 16th oct
DETAILED EXPERIENCE: 3 year 10 month
Steward in F & B service 2year 8month
Company : The Leela Palace, Kempinski
Industry Profile : Five star luxury hotel.
Location : Bangalore
Position / Role : Team member
Trainee Captain in F & B service 1 year 2month
Company : I T C Gardenia, Bangalore
Industry Profile : Five star luxury hotel.
Location : Bangalore
Position / Role : Trainee captain
WORK EXPERIENCE IN DIFFERENT OUTLETS:
1. COFFEE SHOP : 1 YEAR.
2. SPECIALITY PAN-ASIAN : 1 Year 8 month
(CHINESE,JAPANESE,THAI AND KOREAN)
The Leela Palace Kempinski, Bangalore (India)
May 16, 2011 till Dec 28, 2013.
← A 5* Business hotel, operated by Leela Hotel Ventures Limited, with 357 Rooms, a (220 Covers)
24hrs. Coffee Shop, (50 covers) Poolside Restaurant, a (25 Covers) Club Floor, (150 covers) Pan-
Asian, (100 covers) Jamavar, In Room Dining & a combined Banqueting space for 1500 people.

3. Key Responsibilities
← Assists in management of day-to-day operations by managing manpower.
← Counting inventory and supplies, and developing the restaurant team. To organise, supervise &
train all service staff in the department with a view to providing fast & courteous service to guests.
To be able to take complete charge in the absence of the restaurant captain. To develop restaurant
sales through setting high standards of service to guests. Ensuring Good Guest Service and Relation.
← Maintaining Product Consistencies at all times.
← Achieving the Targeted Sale,Inventory Management with Projection.
← In charge of guest satisfaction, Responsible to provide specialized Food, Keen watch on the guest
taste of the food, Checking that the standards are maintained or not.Giving required reports to the
management.
I T C Gardenia, Bangalore (India)
Jan 05, 2014 to 26 feb2015.
← A 5* business hotel, operated by I T C Gardenia. This luxury hotel in Bengaluru is equipped with 292
Luxury rooms and suites offering the discerning business and leisure traveler the best in hospitality
and Hotel services.
Key Responsibilities
← Assists in management of day-to-day operations by managing manpower.
← Counting inventory and supplies, and developing the restaurant team. To organise, supervise &
train all service staff in the department with a view to providing fast & courteous service to guests.
To be able to take complete charge in the absence of the restaurant captain. To develop restaurant
sales through setting high standards of service to guests. Ensuring Good Guest Service and Relation.
← Maintaining Product Consistencies at all times.
← Achieving the Targeted Sale,Inventory Management with Projection.
← In charge of guest satisfaction, Responsible to provide specialized Food, Keen watch on the guest
taste of the food, Checking that the standards are maintained or not. Giving required reports to the
management.
Organizational Summary:
The Leela Palace, Bangalore (India)
Known as ‘Jewel of Asia', a ISO 14001: 1996 certified world renowned hotel & winner of
several awards/recognitions - CNN Ultimate Service Award 2003 & 2004,Best New
Business Hotels of the World by Forbes, Environmental Management by Registro Italiano
Navale, Italy. Conde Nast Traveller Awards 2007 Honours The Leela Palace Kempinski
Bangalore As the "World's No. 1 Business Hotel"
I T C Gardenia, Bangalore (India)
India's first hotel to be granted permission to operate helicopters on its rooftop, ITC

4. Gardenia features a 25m diameter helipad on the hotel's 22nd floor, with the DGCA's
approval and authorisation, to land and take-off under day VFR conditions - interpreted
as day time operations only. Designed to cater to twin engine CLASS 1 helicopters
weighing upto 5.4 tonnes, all operations are carried out by an experienced crew of
qualified helicopter pilots.Combined with its ambience of nature embracing luxury, warm
hospitality and superlative facilities, ITC Gardenia offers the finest in 5 star business
hospitality in Bengaluru.
PERSONAL PROFILE:
Father's name: Man Chand
Blood group: B+
Date of birth: 15 May 1989
Nationality: Indian
Marital status: Single
Hobbies: Travelling, meeting people, playing bedminton
Height: 173 cm.
Weight: 58 kg.
References at "The Leela Palace", Bangalore (India):
Restaurant Manager: Mr. JAYA.KRISHNA ( Mob. 09448104030 )
References at "I T C Gardenia", Bangalore (India):
HR Manager: Jeevan unnithan (Mob. +91 9871722889)
Declaration:
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility
for the correctness of the above-mentioned particulars.
PLACE: bangalore VIKAS CHAND
DATE: 30/03/2015