1. ARIEL DIAZ
Kansas City, MO
(816) 462-2727
amsawtell@gmail.com
OBJECTIVE
To use my varied skills and abilities to bring value and efficiency to a growing enterprise.
EXPERIENCE
Avon Representative
6/2015-Present
Avon
Create orders
Establish customer base
Communicate with existing customers
Distribute marketing materials
Deliver customer orders
Scale Operator
5/2015-Present
Pink Hill Acres
Cashiering
Daily paperwork
Cleaning of scale office
Administrative Assistant
10/15/2014 – Present
The AGA Group
Wrote and implemented standard operating procedures for the office.
Learned HTML and modified company website.
Learned and helped implement QuikBooks.
Tracked employee hours and submitted bi-monthly payroll.
Created and maintained Microsoft Excel spreadsheets for project planning and task tracking.
Sourced resumes through LinkedIn.
Helped maintain ATS.
Created training documents.
Created GSA proposal documents.
Answered VoIP phones, modify and maintain call rules; transfer calls, record messages.
Administrative Assistant
1/2012-9/2014
Manchester Transfer and Recycling, LLC (currently WCA Waste)
Wrote and implemented standard operating procedures for the office.
Implemented technology for translation purposes.
2. Organized office; labeling and maintaining files, storage areas, and office supplies. Order office
supplies.
Authored professional correspondence to customers.
Cashiering
Monthly Credit Card reconciliation.
Prepare complex monthly reports.
Provided in-person and over-the-phone customer support.
Processed monthly invoicing and billing; accounts receivable and payable.
Office Assistant
5/2008-10/2009
Carter Waters
Create customer orders
Clerical work including scanning, copying, filing, and reconciliation.
Create and maintain Microsoft Excel documents to track inventory processes.
Face-to-face and VoIP phone customer service.
Store Clerk
2005-5/2008
Roscoe Video
Cashiering
Face-to-face and over-the-phone customer service.
Cleaning and maintaining stock.
Cleaning and maintaining store.
Inputting inventory and customer information into database.
Maintaining paper filing system.
EDUCATION
B. A. of English
May 2008
University of Missouri--Kansas City
Kansas City, MO
A. A. of General Studies
Metropolitan Community Colleges
Kansas City, MO
