Veronica Zendejas has over 15 years of experience in outside business-to-business sales and account management. She holds a B.S. in Business Management and has consistently exceeded sales quotas and grown revenue in her various roles at transportation and logistics companies. Zendejas is skilled in developing new customers, maintaining client relationships, and implementing strategic plans to ensure customer satisfaction and retention. She aims to leverage her proven track record of success to further the vision and competitive position of a reputable company.
A seasoned professional with practical experience and solid understanding of a diverse range of sales and marketing product and service management including market analysis, sales and marketing , team building and sales development. Demonstrated ability to select train and retain self motivated, customer oriented employees. High-caliber presentation, negotiation and closing skills.
A seasoned professional with practical experience and solid understanding of a diverse range of sales and marketing product and service management including market analysis, sales and marketing , team building and sales development. Demonstrated ability to select train and retain self motivated, customer oriented employees. High-caliber presentation, negotiation and closing skills.
1. Veronica Zendejas
veronica.zendejas@aol.com
(619)227-9945
Career Summary
Experienced Account Executive/Outside Sales Representative with a B.S Degree in Business
Management and over 15 years of successful outside business to business sales, marketing and
consulting experience with three of the most established million dollar global/nationwide
transportation carriers, and currently, one of the world’s top 50 Industrial MRO distribution
companies, excited to maximize potential and bring dedication and hard work to a reputable
company.
Professional experience/Relevant duties include:
• Responsible for generating new client revenue and profit by acquiring new customers and
developing existing relationships in over a million-dollar assigned territory.
• Actively hunt/cold call, and qualify new business opportunities, demonstrate high quality
items to appropriate decision makers. Develop an understanding of the prospects
perspective and knowledge of their needs and requirements
• Accountable for enhancing the many products and or services to fit each account and
their specific supply chain/MRO needs. Employ strategies to maximize growth and
profitability by providing world class service.
• Arrange company-customer liaisons for updates on services, latest product releases,
necessary price adjustments and necessary increases.
• Accountable for building long term and maintaining tactical relationships with customers
while developing and implementing strategic business plans to ensure clients’ satisfaction,
account growth, and client retention
• Applies knowledge of customer business models and operating procedures and offers world
class service and sales solutions that support the customers’ strategic business plan
• Enhance customers’ productivity by training them with technology solutions such as web
site tools and provide them with necessary reports to maximize efficiency.
2. • Build and strengthen relationships by using quality entertainment with creative and
original customer outings.
• Enhance the critical role of realization of the vision of my company/carrier as a leading
quality MRO Distributor or LTL/Supply Chain transportation carrier, continuously
monitor competitive climate
• Demonstrate flexibility, identify and solve issues while implementing a general quality
process which includes the five-step problem elimination process (Define the problem, fix
the problem, identify the root cause, take corrective action, evaluate and follow up
Skills include:
✓ Goal oriented, tenacious drive for success, consistently achieves and exceeds sales quotas
✓ Great work ethic with integrity, honest and dependable
✓ Effective negotiation skills-sales strategy, excellent problem solving abilities,
✓ SPIN selling, consultative sales training
✓ Customer Focus & Relationship Management-Excellent communication and relationship
building skills
✓ Strong Territory Management skills
✓ Results oriented, top performer
✓ Independence: ability to be efficient under minimum supervision
✓ Effective ability to qualify accounts
✓ Utilize Quality Process System, which builds trust and solidifies relationships.
✓ Proficiency in MS office, CRM, computer skills and necessary reports
✓ Excellent ability to identify and influence key decision makers.
✓ Strong organizational skills, development strategies-cross-functional capability
✓ Multitasking skills
✓ Team Player
✓ Enthusiasm and Charisma with competitive drive and spirit
3. Relevant Experience:
Sales Representative, Kimball Midwest
San Diego, CA 2-16-17-current
Scored 100% on the performance/quota based “scorecard,” achieved results in half the time as the
average rep.
Account Executive, R+L Carriers
San Diego, CA
07/31/2014-09/05/2015
Account Manager, Estes Express Lines
San Diego, CA
06/04/2008-07/15/2014
Increased territory revenue and bill count by 60%, took one territory from $20,000 in revenue per
quarter to $300,000 per quarter.
Account Executive, Central Transport Int.
San Diego, CA
02/01/2007 to 11/16/2007
Sales Representative, ABF Freight System, Inc.
San Diego, CA
04/02/01 to 12/05/2005
Achieved and maintained number one selling position in the San Fernando territory, year over
year growth consistently at least 25%. Largest successful account, John Paul Mitchell
Relevant Sales Training
• Management Training Program (ABF)
• AS400 knowledge
• CRM knowledge
• SPIN selling
• Computer skills and Negotiation Workshop
Education
Bachelor of Science Degree in Business Management, SDSU 2000
*Please do not contact me for financial advisor/insurance opportunities