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Anthony M. Del Plato
4397 CR 208
Celina, TX 75009
Mobile +1 (972) 740-8561 Eustodp1@yahoo.com
SUMMARY
Professional with blend of technical and business experience in product, project and opportunity management
for manufacturing, business, and technology companies. A record of success in exceeding company goals and
establishing strong teams in North America market place. Recognized for excellence by senior management,
self-managed, adaptable and able to establish strong customer relationships and team atmosphere.
Special strengths include:
• Ability to create, mentor and manage an effective team (strong team environment)
• Detail oriented and proficient at follow through.
• Conscientious, resourceful and flexible.
• Excellent verbal / written communication skills.
• Exhibits organizational and multitasking abilities.
• Exercises decision making and problem solving skills.
• Ability to effectively manage workload and change.
PROFESSIONAL EXPERIENCE
KARLEE, Garland, TX 2014 – Present
Director, Sales and Business Development
Developing a top-notch sales organization within current customer service group while increasing sales footprint
and diversify existing market segments. Activities include: coaching/mentoring, driving profitable growth,
building key relationships, business analytics. Additional responsibilities include account planning, leading
strategy sessions, primary for contract negotiations (to include FAR, DFAR, ITAR, etc), and developing
relationship with internal organizations.
Key Accomplishments
• Modernized methods of procedure to include establishing data metrics and objectives to trend team member
performance and refocusing business practices to increase bottom line revenues.
• Increased market segmentation by 22%, exceeding company target.
• Increased customer base by 20% over 12-month period by implementing a structured sales process and training
curriculum for cross functional team.
Huawei Technologies, Plano, TX 2009 – 2014
Director, Service Solution Development & Marketing
Lead service groups: Service Marketing, Service Solution Management & Solution Development and Service
bidding. Created solutions based on market requirements, boosted opportunity pipeline to gain services
revenue, ensuring maintenance contracts are tracked and renewed, develop services business strategy and
liaison to HQ.
Key Accomplishments
• Pioneered Lead to Cash (LTC) process to increase productivity during the bidding phase.
• Recognized by management for increasing customer relationships and sales revenue in a challenged
market, received 2011 Presidents Award for group excellence and 2012 Individual Presidents Award for
customer breakthroughs and increased sales revenue.
Anthony Del Plato Page 2
Ericsson Inc. Plano, TX 1995 – 2009
Commercial Manager - Growth Modifications, Relocations, Special Projects 2007 - 2009
Supported ongoing programs for Site Acquisition and Civil construction services for the AT&T Northern
California market place; Established process improvement; completed scope/costing review, managed contract
negotiations, provided service management as well as site quality audits.
Key Accomplishments
• Created/Implemented a structured financial process flow, resulting in a 40% reduction true up completions.
• Recognized for establishing increased customer relationships in a market with ongoing interaction
challenges.
Operations Delivery Manager – Managed Services 2005 - 2007
Customer relationship management from an operational perspective. Service industrialization to ensure
implementation projects were aligned with operations policies. Guaranteed effective integration with existing
structures / processes / procedures. Implemented and managed data utilizing internal dashboard (REMEDY).
Key Accomplishments
• Transitioned Ericsson’s largest Hosted customer, while managing a positive customer experience amidst various
product issues.
• Implemented customer change requests to improve customer satisfaction results for the last 3 quarters.
Director, Business Control – Corporate Finance 1995 - 2005
Revitalized an under-performing finance team and lead a profit improvement project initiative.
Provided project coordination and business expertise during opportunity qualification, strategy definition,
business case modeling, profitability analysis, contract analysis, proposal development, and pricing. Business
modeling, profitability analysis, building strong customer relationships and negotiating pricing strategies.
Key Accomplishments
• Profitability margin increase of 5% /QTR over one year.
• Implemented a disciplined project approval process within the Ericsson – North American market that became a
standard model for Ericsson – Global market place, increasing the visibility of risks and profitability to upper
management.
• Boosted efficiency and cut costs by 23% establishing global pricing tool practices within Global Services North
America
EDUCATION
Texas A&M University, College Station TX
Bachelor of Science, Electrical Engineering Technology
Ericsson University – North America, Plano TX
RF Engineering Certification

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DelPlato Resume.R 2016

  • 1. Anthony M. Del Plato 4397 CR 208 Celina, TX 75009 Mobile +1 (972) 740-8561 Eustodp1@yahoo.com SUMMARY Professional with blend of technical and business experience in product, project and opportunity management for manufacturing, business, and technology companies. A record of success in exceeding company goals and establishing strong teams in North America market place. Recognized for excellence by senior management, self-managed, adaptable and able to establish strong customer relationships and team atmosphere. Special strengths include: • Ability to create, mentor and manage an effective team (strong team environment) • Detail oriented and proficient at follow through. • Conscientious, resourceful and flexible. • Excellent verbal / written communication skills. • Exhibits organizational and multitasking abilities. • Exercises decision making and problem solving skills. • Ability to effectively manage workload and change. PROFESSIONAL EXPERIENCE KARLEE, Garland, TX 2014 – Present Director, Sales and Business Development Developing a top-notch sales organization within current customer service group while increasing sales footprint and diversify existing market segments. Activities include: coaching/mentoring, driving profitable growth, building key relationships, business analytics. Additional responsibilities include account planning, leading strategy sessions, primary for contract negotiations (to include FAR, DFAR, ITAR, etc), and developing relationship with internal organizations. Key Accomplishments • Modernized methods of procedure to include establishing data metrics and objectives to trend team member performance and refocusing business practices to increase bottom line revenues. • Increased market segmentation by 22%, exceeding company target. • Increased customer base by 20% over 12-month period by implementing a structured sales process and training curriculum for cross functional team. Huawei Technologies, Plano, TX 2009 – 2014 Director, Service Solution Development & Marketing Lead service groups: Service Marketing, Service Solution Management & Solution Development and Service bidding. Created solutions based on market requirements, boosted opportunity pipeline to gain services revenue, ensuring maintenance contracts are tracked and renewed, develop services business strategy and liaison to HQ. Key Accomplishments • Pioneered Lead to Cash (LTC) process to increase productivity during the bidding phase. • Recognized by management for increasing customer relationships and sales revenue in a challenged market, received 2011 Presidents Award for group excellence and 2012 Individual Presidents Award for customer breakthroughs and increased sales revenue.
  • 2. Anthony Del Plato Page 2 Ericsson Inc. Plano, TX 1995 – 2009 Commercial Manager - Growth Modifications, Relocations, Special Projects 2007 - 2009 Supported ongoing programs for Site Acquisition and Civil construction services for the AT&T Northern California market place; Established process improvement; completed scope/costing review, managed contract negotiations, provided service management as well as site quality audits. Key Accomplishments • Created/Implemented a structured financial process flow, resulting in a 40% reduction true up completions. • Recognized for establishing increased customer relationships in a market with ongoing interaction challenges. Operations Delivery Manager – Managed Services 2005 - 2007 Customer relationship management from an operational perspective. Service industrialization to ensure implementation projects were aligned with operations policies. Guaranteed effective integration with existing structures / processes / procedures. Implemented and managed data utilizing internal dashboard (REMEDY). Key Accomplishments • Transitioned Ericsson’s largest Hosted customer, while managing a positive customer experience amidst various product issues. • Implemented customer change requests to improve customer satisfaction results for the last 3 quarters. Director, Business Control – Corporate Finance 1995 - 2005 Revitalized an under-performing finance team and lead a profit improvement project initiative. Provided project coordination and business expertise during opportunity qualification, strategy definition, business case modeling, profitability analysis, contract analysis, proposal development, and pricing. Business modeling, profitability analysis, building strong customer relationships and negotiating pricing strategies. Key Accomplishments • Profitability margin increase of 5% /QTR over one year. • Implemented a disciplined project approval process within the Ericsson – North American market that became a standard model for Ericsson – Global market place, increasing the visibility of risks and profitability to upper management. • Boosted efficiency and cut costs by 23% establishing global pricing tool practices within Global Services North America EDUCATION Texas A&M University, College Station TX Bachelor of Science, Electrical Engineering Technology Ericsson University – North America, Plano TX RF Engineering Certification