1. BRENDA SAMPLE-DAVIS
Union City, CA 94587 | 510.676.2879 | samplebj@yahoo.com
Self-starter and persuasive communicator with outstanding client relationship skills. Proven
expertise managing major accounts. Able to identify client’s needs and recommend effective
solutions. Excellent interpersonal skills. Quickly cultivates relationships and builds rapport with key
account stakeholders resulting in increased sales revenue. Background in sales operations with a
true passion for customer service.
Strategic Selling | Business Development | Account Management | Consultative Selling
Customer Service | Relationship Management | Problem Solving | Project Management
Follow-Through | Typing & Word Processing | Microsoft Office | Excel | Epicor | Initiative
PROFESSIONAL EXPERIENCE
CALIFORNIA OPTICAL CORPORATION, Hayward, CA 4/2003 – 12/2016
Key Account Manager
Promoted all business lines and upsold products to major accounts and distributors
providing the best solutions to end customers. Managed 30 key accounts on a 24/7 basis
including OEMs, distributors and large retail chains such as Lens Crafters, Kaiser and Sears.
• Increased new business 65% at key accounts: Luxottica, Wal-Mart and Kaiser
• Performed upselling and cross-selling, increasing revenue for the company
• Elevated new product awareness among the channel and end users
• Entered orders, verified product availability and coordinated global shipping
• Strengthened relationships through exceptional account follow-up and service
DIGITAL POWER CORPORATION, Fremont, CA 6/1993 – 4/2003
Inside Sales Manager
Liaised between outside sales and key accounts with responsibility for developing strong
client relations, growing new business, and coordinating sales operations. Sold specialty
machinery and modems. Collaborated and communicated closely with outside sales
representatives providing accounts receivable, billing, collections and invoicing support.
• Built strong relationships with key accounts and distributors (Lockheed and Boeing)
• Generated, quoted, negotiated and secured new deals
• Managed sales operations including overseeing the shipping and tracking of orders
• Coordinated sales revenue and the collection of overdue contracts
EDUCATION
Criminal Justice Degree
California State, Hayward, CA
Criminal Justice (AA)
Barstow Junior College, Barstow CA