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End User Computing
Notes from the field

James Charter, VCDX
Practice Director, Virtualization Solutions
Thursday, April 25, 2013
AGENDA

•About Long View
•What are We Seeing?
•Approaches for Success
•How Can We Help?
About
Long View

One of the most powerful IT Solutions and
Services Company
Offices across North America
Industry leading expertise in key technology
innovations and best practices

Best People.
Best Practices.
Best Value.

Slide 3

Innovative, flexible, cost-effective, and
business focused
A people-focused corporate culture
dedicated to “Being the Best”
Key Statistics:

Quick Stats

What we do

•

• Largest and Fastest Growing IT
Solutions Company 10 to 1000
employees, $2M to $270M+ in 13
years
•
•

•

Slide 4

Calgary (CDN HQ), Vancouver,
Victoria, Edmonton, Toronto,
Denver (USA HQ), Houston, Dallas,
Phoenix

750+ employees are technical today
2013 total headcount trending to
1100+

Privately owned and debt free,
focused organic growth in leading
technology areas
Strategic
Partners

• VMware Premier Solution Provider (Canada/US)
• VMware Enterprise Service Provider

• Cisco Gold Partner
• EMC Velocity Solution Provider Partner
• VCE Solution Provider (Canada/US)
• HP Converged Infrastructure Elite Partner
• NetApp Star Partner
• FlexPod Premium Partner (only Canadian Partner)

Slide 5
What we do

ASSESSMENTS:

PLANNING AND DESIGN:

•
•
•

•
•
•
•

•

Environment Health Checks
Full Technology Assessments
Operational Readiness
Assessments
Business cases and ROI analysis

SOLUTIONS:

Virtualization

•
•
•
•
•

Slide 6

Converged Infrastructure
Private Cloud / Infrastructure as-aService
Public Cloud
Virtual Desktop Infrastructure
Application Virtualization
Infrastructure and Packaging

Architect and Design Solutions
Proof of Concepts and Pilots
Disaster Recovery Planning
Solution Strategies and
Roadmaps

MANAGEMENT AND
OPTIMIZATION:
•
•

•
•

Backup and Recovery
Performance and Capacity
Management
Availability, Monitoring and
Alerting solutions
Systems Automation,
Provisioning and Capacity
Allocation
What are We
Seeing?

Infrastructure Technology Changes
• Flash Storage/Caching Technologies
• Converged Infrastructure

Infrastructure

• Bigger CPU’s removing barriers for workloads

• Better faster data coverage for remote users

Slide 7
What are We
Seeing?

New Devices
• Tablets getting more use in the office

End Points

• More infrastructure required to support additional
devices, security landscape is changing
• BYOD/SYOM getting even more realistic for some
businesses

Slide 8
What are We
Seeing?

Windows
• Still a Windows World… for now
• Windows XP still running in lots of businesses

End Points

• Windows 7 still getting adopted

• Windows 8 coming in on tablets first

Slide 9
What are We
Seeing?

What are people doing now?
• Starting to look at the new opportunities
• Application Virtualization still in silos

EUC Infrastructure
Today

• Thick applications on desktops

• Traditional application presentation

Slide 10
What are We
Seeing?

Interests on the Rise
• Renewed interest in 3D for VDI
• New interest in ROBO use cases

Infrastructure

• More interest in distributed services, workload and
application mobility
• BYOD

Slide 11
Approaches
for Success

Two simple things to keep in mind, and start with them…

It’s about applications!

What is this all
about?

Slide 12

It’s about your users!
Approaches
for Success

Determine what your business needs
• Where are your users? What do they need? How do
they use applications? How is this changing?

Applications

• Plan an application delivery strategy
• Align your application delivery to be agile, virtualize as
much as possible whenever possible

Slide 13
Approaches
for Success

Determine what you have, Rationalize what you need
• Survey your application base, audit your endpoints
• Understand the inter-dependencies

Applications

• Application Rationalization, simplify your install base

• Application Life Cycle, simplify your versions

Slide 14
Approaches
for Success

Know your users
• What is their experience now? Make sure it is better to
get buy in

Users

• Know their use case and what applications matter
• Ensure success, have pilot user groups

Slide 15
Approaches
for Success

Live like a user
• Try the use cases yourself, live it to know it

Users

Slide 16

• Consider white glove or enhanced service teams for
better user transition and support
Questions??
Questions

Slide 17
How can we
help?

Interested in moving forward with your own integrations?
•

Drop by the Long View table, tell us your story, and talk
with one of our experts

•

Ask to have one of our Account team book a meeting to
discuss your requirements

Contact us
Email: info@longviewsystems.com

Slide 18
Contact Us
James Charter
Practice Director, Virtualization Solutions
Main: 403.515.6900
Email: james.charter@lvs1.com

Let’s get
connected.

Facebook
Slide 19

Twitter

Linkedin

YouTube

Facebook.com/
longviewsystems

Twitter.com/
longviewsystems

Linkedin.com/
company/17908

Youtube.com/
longviewsystems
Thank You

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Notes from the field - End User Computing

  • 1. End User Computing Notes from the field James Charter, VCDX Practice Director, Virtualization Solutions Thursday, April 25, 2013
  • 2. AGENDA •About Long View •What are We Seeing? •Approaches for Success •How Can We Help?
  • 3. About Long View One of the most powerful IT Solutions and Services Company Offices across North America Industry leading expertise in key technology innovations and best practices Best People. Best Practices. Best Value. Slide 3 Innovative, flexible, cost-effective, and business focused A people-focused corporate culture dedicated to “Being the Best”
  • 4. Key Statistics: Quick Stats What we do • • Largest and Fastest Growing IT Solutions Company 10 to 1000 employees, $2M to $270M+ in 13 years • • • Slide 4 Calgary (CDN HQ), Vancouver, Victoria, Edmonton, Toronto, Denver (USA HQ), Houston, Dallas, Phoenix 750+ employees are technical today 2013 total headcount trending to 1100+ Privately owned and debt free, focused organic growth in leading technology areas
  • 5. Strategic Partners • VMware Premier Solution Provider (Canada/US) • VMware Enterprise Service Provider • Cisco Gold Partner • EMC Velocity Solution Provider Partner • VCE Solution Provider (Canada/US) • HP Converged Infrastructure Elite Partner • NetApp Star Partner • FlexPod Premium Partner (only Canadian Partner) Slide 5
  • 6. What we do ASSESSMENTS: PLANNING AND DESIGN: • • • • • • • • Environment Health Checks Full Technology Assessments Operational Readiness Assessments Business cases and ROI analysis SOLUTIONS: Virtualization • • • • • Slide 6 Converged Infrastructure Private Cloud / Infrastructure as-aService Public Cloud Virtual Desktop Infrastructure Application Virtualization Infrastructure and Packaging Architect and Design Solutions Proof of Concepts and Pilots Disaster Recovery Planning Solution Strategies and Roadmaps MANAGEMENT AND OPTIMIZATION: • • • • Backup and Recovery Performance and Capacity Management Availability, Monitoring and Alerting solutions Systems Automation, Provisioning and Capacity Allocation
  • 7. What are We Seeing? Infrastructure Technology Changes • Flash Storage/Caching Technologies • Converged Infrastructure Infrastructure • Bigger CPU’s removing barriers for workloads • Better faster data coverage for remote users Slide 7
  • 8. What are We Seeing? New Devices • Tablets getting more use in the office End Points • More infrastructure required to support additional devices, security landscape is changing • BYOD/SYOM getting even more realistic for some businesses Slide 8
  • 9. What are We Seeing? Windows • Still a Windows World… for now • Windows XP still running in lots of businesses End Points • Windows 7 still getting adopted • Windows 8 coming in on tablets first Slide 9
  • 10. What are We Seeing? What are people doing now? • Starting to look at the new opportunities • Application Virtualization still in silos EUC Infrastructure Today • Thick applications on desktops • Traditional application presentation Slide 10
  • 11. What are We Seeing? Interests on the Rise • Renewed interest in 3D for VDI • New interest in ROBO use cases Infrastructure • More interest in distributed services, workload and application mobility • BYOD Slide 11
  • 12. Approaches for Success Two simple things to keep in mind, and start with them… It’s about applications! What is this all about? Slide 12 It’s about your users!
  • 13. Approaches for Success Determine what your business needs • Where are your users? What do they need? How do they use applications? How is this changing? Applications • Plan an application delivery strategy • Align your application delivery to be agile, virtualize as much as possible whenever possible Slide 13
  • 14. Approaches for Success Determine what you have, Rationalize what you need • Survey your application base, audit your endpoints • Understand the inter-dependencies Applications • Application Rationalization, simplify your install base • Application Life Cycle, simplify your versions Slide 14
  • 15. Approaches for Success Know your users • What is their experience now? Make sure it is better to get buy in Users • Know their use case and what applications matter • Ensure success, have pilot user groups Slide 15
  • 16. Approaches for Success Live like a user • Try the use cases yourself, live it to know it Users Slide 16 • Consider white glove or enhanced service teams for better user transition and support
  • 18. How can we help? Interested in moving forward with your own integrations? • Drop by the Long View table, tell us your story, and talk with one of our experts • Ask to have one of our Account team book a meeting to discuss your requirements Contact us Email: info@longviewsystems.com Slide 18
  • 19. Contact Us James Charter Practice Director, Virtualization Solutions Main: 403.515.6900 Email: james.charter@lvs1.com Let’s get connected. Facebook Slide 19 Twitter Linkedin YouTube Facebook.com/ longviewsystems Twitter.com/ longviewsystems Linkedin.com/ company/17908 Youtube.com/ longviewsystems