This document discusses key aspects of software project management. It outlines some of the challenges project managers face, including managing technology, budgets, schedules, requirements, and client expectations. It identifies attributes of successful projects, such as effective planning, measurements, change management and communication. It also discusses factors that can lead to unsuccessful projects if not managed properly. Finally, it outlines some "sins" or pitfalls project managers should avoid, such as ignoring issues, fearing conflict, and not maintaining proper documentation and reporting. The overall message is that software project management requires diligence in planning, control, communication and addressing risks to help ensure project success.
Successful Professional Services PracticeChuck Crafton
This document provides an overview of building a successful consulting practice, including key success factors, strategies for consultant retention, project management best practices, and metrics for measuring financial performance. Some of the main points covered include focusing on customer satisfaction, communication skills, innovation, leadership development, managing projects effectively through planning, control, and communication, and monitoring key metrics like revenue, expenses, headcount, and contribution margin. The overall aim is to execute projects successfully and profitably while developing consultants and satisfying customers.
This document discusses enterprise architecture maturity levels from 1 to 5. Level 1 involves a lack of IT investment management and control. Level 2 focuses on finding practical IT management solutions through pilot projects. Level 3 involves deploying formal EA improvement programs incrementally across the enterprise. Level 4 standardizes EA enterprise-wide. Level 5 involves continuous improvement of EA processes across the entire enterprise through formal organization and incentive programs.
Introduction of software project managementREHMAT ULLAH
This document discusses software project management. It defines software project management as a process of managing, allocating, and timing resources to develop computer software that meets requirements. The document outlines the key tasks in software project management, including problem identification, definition, planning, organization, resource allocation, scheduling, tracking, reporting, controlling, and project termination. It emphasizes that software project management plans, implements, monitors, and controls software projects from start to finish.
Flow Chart Junkie does the PMO: Unifier as it applies to different PMO profilesp6academy
The project management office seems to be a bad word these days. Part of the reason for this is not choosing the right model for your business. Does this mean your PMO and Unifier implementation is a coach, cop or co-op? Where does strategic asset management fit in? In addition to creating a business driven PMO, you need to create a business driven Unifier implementation based on the benefits and needs driven by your end users. Join the flow chart junkie to learn how Unifier can be applied to three common PMO models... from the lifecycle of the project to the final execution, closeout and transition to the operating model.
Referenced: www.p6academy.com
Source: http://coll15.mapyourshow.com
This document provides an overview of Project Management Deliverable 4D, which is to develop a project management plan. It lists the primary and secondary tools used, including developing a communication plan, creating a project schedule in Excel or MS Project, establishing team consensus, and facilitating effective meetings. The goals are to identify team members, interface with stakeholders, and develop a project plan with milestones and timelines to effectively manage the project.
This document provides an introduction to Six Sigma, including definitions of key terms, processes, and sigma levels. It outlines JEA's strategic focus areas of improving customer service, electric quality, workforce readiness, and environmental sustainability. The training goals are to provide a roadmap for the DMAGIC methodology and introduce Black Belt tools to help participants lead process improvement projects.
CRMready Webinar Series - Part 3 - How to Make Your Nonprofit’s CRM Implement...TheConnectedCause
In the CRMready Webinar Series, The Connected Cause takes a look at what CRM is, the project roles needed for a successful CRM implementation, and project management. In part 3 Heller Consulting talks about managing expectations with change management, evaluating risks with a CRM implementation and what roles are needed to ensure the project is a success for your nonprofit organization.
Why do projects fail - the project execution maturity model - basic collabor...Pinnacle Strategies
Why Do Projects Succeed or Fail?
Discover What Really Makes a Difference
Hello Mark,
For too long, project managers have believed that the right planning leads to the right results.
Yet time after time, independent research shows that the current approach to project management fails to produce the outcomes managers expect – and clients want.
It’s clear the traditional solutions to project management are not working. The key to improving project performance is not planning, but execution – creating and sustaining processes and behaviors that deliver consistent, quantifiable results.
Fortunately, the processes and behaviors to deliver consistent execution results are well defined and quantified. These form the Project Execution Maturity Model.
This identifies the elements that drive effective project execution excellence, giving you a measurable means to assess your status, to target areas of improvement, and to make meaningful progress in the way you deliver projects.
You'll learn:
What processes and behaviors lead to lower operating costs, increased throughput, and significant gains in on-time delivery performance
How to confidently identify and work on the right elements to change
Why achieving greater project execution maturity drives increases to your organization's financial performance
How to replicate success, project after project, by learning how to move your organization from ad hoc project management to control of projects, portfolios and continuous strategic improvement
Successful Professional Services PracticeChuck Crafton
This document provides an overview of building a successful consulting practice, including key success factors, strategies for consultant retention, project management best practices, and metrics for measuring financial performance. Some of the main points covered include focusing on customer satisfaction, communication skills, innovation, leadership development, managing projects effectively through planning, control, and communication, and monitoring key metrics like revenue, expenses, headcount, and contribution margin. The overall aim is to execute projects successfully and profitably while developing consultants and satisfying customers.
This document discusses enterprise architecture maturity levels from 1 to 5. Level 1 involves a lack of IT investment management and control. Level 2 focuses on finding practical IT management solutions through pilot projects. Level 3 involves deploying formal EA improvement programs incrementally across the enterprise. Level 4 standardizes EA enterprise-wide. Level 5 involves continuous improvement of EA processes across the entire enterprise through formal organization and incentive programs.
Introduction of software project managementREHMAT ULLAH
This document discusses software project management. It defines software project management as a process of managing, allocating, and timing resources to develop computer software that meets requirements. The document outlines the key tasks in software project management, including problem identification, definition, planning, organization, resource allocation, scheduling, tracking, reporting, controlling, and project termination. It emphasizes that software project management plans, implements, monitors, and controls software projects from start to finish.
Flow Chart Junkie does the PMO: Unifier as it applies to different PMO profilesp6academy
The project management office seems to be a bad word these days. Part of the reason for this is not choosing the right model for your business. Does this mean your PMO and Unifier implementation is a coach, cop or co-op? Where does strategic asset management fit in? In addition to creating a business driven PMO, you need to create a business driven Unifier implementation based on the benefits and needs driven by your end users. Join the flow chart junkie to learn how Unifier can be applied to three common PMO models... from the lifecycle of the project to the final execution, closeout and transition to the operating model.
Referenced: www.p6academy.com
Source: http://coll15.mapyourshow.com
This document provides an overview of Project Management Deliverable 4D, which is to develop a project management plan. It lists the primary and secondary tools used, including developing a communication plan, creating a project schedule in Excel or MS Project, establishing team consensus, and facilitating effective meetings. The goals are to identify team members, interface with stakeholders, and develop a project plan with milestones and timelines to effectively manage the project.
This document provides an introduction to Six Sigma, including definitions of key terms, processes, and sigma levels. It outlines JEA's strategic focus areas of improving customer service, electric quality, workforce readiness, and environmental sustainability. The training goals are to provide a roadmap for the DMAGIC methodology and introduce Black Belt tools to help participants lead process improvement projects.
CRMready Webinar Series - Part 3 - How to Make Your Nonprofit’s CRM Implement...TheConnectedCause
In the CRMready Webinar Series, The Connected Cause takes a look at what CRM is, the project roles needed for a successful CRM implementation, and project management. In part 3 Heller Consulting talks about managing expectations with change management, evaluating risks with a CRM implementation and what roles are needed to ensure the project is a success for your nonprofit organization.
Why do projects fail - the project execution maturity model - basic collabor...Pinnacle Strategies
Why Do Projects Succeed or Fail?
Discover What Really Makes a Difference
Hello Mark,
For too long, project managers have believed that the right planning leads to the right results.
Yet time after time, independent research shows that the current approach to project management fails to produce the outcomes managers expect – and clients want.
It’s clear the traditional solutions to project management are not working. The key to improving project performance is not planning, but execution – creating and sustaining processes and behaviors that deliver consistent, quantifiable results.
Fortunately, the processes and behaviors to deliver consistent execution results are well defined and quantified. These form the Project Execution Maturity Model.
This identifies the elements that drive effective project execution excellence, giving you a measurable means to assess your status, to target areas of improvement, and to make meaningful progress in the way you deliver projects.
You'll learn:
What processes and behaviors lead to lower operating costs, increased throughput, and significant gains in on-time delivery performance
How to confidently identify and work on the right elements to change
Why achieving greater project execution maturity drives increases to your organization's financial performance
How to replicate success, project after project, by learning how to move your organization from ad hoc project management to control of projects, portfolios and continuous strategic improvement
The document defines the key deliverables and tasks for a Six Sigma project, including defining customer needs, project boundaries and value, and developing a project management plan. It discusses developing a communication plan, timeline, and gaining team consensus for the project plan. It also covers assessing project support through stakeholder analysis, recognizing resistance, and developing influence strategies.
This document outlines the key phases, tools, and activities used in a Lean Six Sigma DMAIC project. It includes templates for project charters, value stream mapping, data collection plans, tollgate reviews, and team roles and responsibilities. The overview provides guidance on executing the define, measure, analyze, improve, and control phases of a Lean Six Sigma project from drafting the charter through transitioning the completed project.
This document appears to be a template for Lean event documentation. It includes sections for defining the focus and value of the event, documenting the current baseline process, developing a future state process map and transition plan, and establishing control tools to sustain benefits. The template provides guidance on the type of information, diagrams, and metrics to include in each section to fully document the Lean event from start to finish.
The document discusses the process for identifying and selecting projects for black belts. It provides criteria for project selection such as the problem being related to key business issues and having organizational support. It also describes documenting potential projects with a project charter that includes details like the customer and process owner. Project ideas are evaluated based on their estimated financial impact and strategic importance to prioritize resources.
Resource scheduling & capacity planning for project online webinar 25 oct18Mike Otranto
Resource management in an organization can be a challenge for any number of reasons. What if you had a more formal request and approval process that enabled greater visibility for resource managers into the allocation and capacity of their resources? Now you do – Resource Scheduling in Project Online.
Resource Scheduling provides functionality for both resource managers and project managers to enhance communication of resource assignments. Project managers request the needed resource and resource managers analyze and respond to the requests based on real information about other commitments the resource has already been committed to.
This webinar will show both the resource manager and project manager perspective in working with Resource Scheduling in Project Online. Join us and find out how you can get better control and visibility over your allocation and capacity using the new OnePlan for Resource Scheduling
Shipra Kaushal is an experienced Transitions and Implementations Manager with over 11 years of experience in research, customer care, and project management. She holds a Post Graduate Diploma in Business Administration and is pursuing a Masters in Arts in Economics. She has received numerous awards for her work implementing systems like Coupa and offshoring projects from North America to India. Her experience includes roles as an India Transitions Manager, India Operations Manager, Benefits Analyst, and Customer Service Associate.
This document discusses project, program, and portfolio management processes and checklists. It addresses how a project management office, program management office, and portfolio management office can help organizations answer key questions around costs, redundancy, cross-functional alignment, change impact, and leveraging existing investments. It provides an overview of processes and frameworks for program and portfolio management including workshops, risk management, governance, and realizing business benefits. Checklists are also included for project initiation, planning, execution, control, and closure.
The document defines key terms and deliverables for a Lean Six Sigma project. It explains that defining VOC (Voice of the Customer), VOB (Voice of Business), and CTQs (Critical to Quality requirements) is the first deliverable. This involves understanding the problem from the customer's perspective and how they define project success. Additional deliverables include defining the project scope, quantifying benefits, and developing a project management plan. Tools for each deliverable like affinity diagrams and project charters are also outlined.
The document discusses computer simulation as a tool for process improvement. It defines computer simulation, outlines the basic steps which include defining the problem, mapping the process, defining inputs, building a model, validating the model, performing simulations, and interpreting results. Reasons for using simulation include testing changes without risk or time, understanding bottlenecks, and verifying expected improvements. Simulation should not be used without proper training or understanding, or when simpler methods can be used.
End to End business analysis prior to Agile, sprint-driven build explained with work products and deliverables that contracts require. Role of business analyst in each workflow explained in detail.
Rajib Paul has over 11 years of experience as a project manager and business consultant. He has successfully led teams of up to 11 people on projects involving technologies such as Oracle, Java, and Informatica for clients in various industries. Some of his responsibilities include project planning and budgeting, risk management, team leadership, and ensuring projects are completed on time and within budget. He has a Bachelor's degree in Industrial Electronics and is trained in Project Management, ITIL processes, and Strategy Management.
Kirthana Palaniswamy is providing a final report to stakeholders on the ERP implementation project for Kurose Systems Inc. The report provides an update on the status of key tasks and deliverables, noting that some went over the planned end dates. It aims to keep stakeholders informed on the progress of integrating the supply chain, finance, and HR modules into a single ERP system to optimize the company's resources and make information more accessible.
Project failure tends to be embedded in a project from the start. There is a spectrum of failures from complete collapse to a range of lesser failures associated with behind schedule and over budget. The reasons are all too well known. Yet the lessons from project failures are not being learned and the behaviours that give rise to failures continue to persist. Project failures will continue to occur until the reasons and behaviours are explicitly understood, acknowledged and addressed.
The reasons for project failure across project phases include:
Requirements
• Poor initial requirement definition
• Poor requirements validation
• Poor management of requirements
• Requirements not linked to business benefits
Solution Design
• Solution design not validated
• Solution design not linked to business needs
• Solution design too complex
• Solution design does not capture necessary complexity
• Solution design based on unproven technology
• Solution not implementable
• Underlying business processes not defined adequately
Estimation
• Errors due to limitations in estimating procedures
• Failure to understand and account for technical risks
• Deliberate underestimation/misrepresentation of costs
• Poor inflation estimates
• Top down pressure to reduce estimates
• Lack of valid independent cost estimates
Project Management
• Lack of program management expertise
• Mismanagement/human error
• Over optimism
• Schedule concurrency
• Program stretch outs to keep production lines open
• Lack of communication
• Poor management of change and scope creep
Development and Implementation
• Lack of competition when selecting suppliers, poor supplier selection process
• Poor supplier engagement
• Poor contract design
• Inconsistent contract management/administration procedures, too much or too little oversight
• Waste
• Excess profits by supplier, supplier overstaffed
• Supplier indirect costs unreasonable
• Inadequate resource allocation and prioritisation
• Organisation cannot handle change
Finance and Budgeting
• Business case incomplete
• Funding instabilities caused by trying to fund too many projects
• Funding instabilities caused by management decisions
• Inefficient production rates due to stretching out programmes
• Failure to fund for contingency
• Failure to fund projects at realistic cost
Neetha Shyam Nichani has over 17 years of experience in IT project and service delivery management and resource management. She has a track record of growing business, improving profitability and customer satisfaction. Her skills include project management, application development, technology architecture integration, budgeting and costing, problem management and training. She is seeking a senior role utilizing her experience in healthcare, banking and e-commerce.
The document provides an overview of software project management. It defines what a project and software project are, discusses key characteristics of projects, and compares projects to operations. It also outlines important aspects of project management including the project management process groups, knowledge areas, factors that influence projects, and the roles of the project manager, project management office, and how organizational structure can affect a project.
A Beginner's Guide to IT Project ManagementWorkfront
“What is IT project management?” The simple answer is those efforts involved with managing the processes and activities associated with ensuring the success of IT projects or systems management-related responsibilities. But to more fully understand what is at the heart of IT project management, it helps to consider a few more questions…
Java programming presentations By Daroko blog
Do not just read java as a programmer, find projects and start making some Money, at DAROKO BLOG,WE Guide you through what you have learned in the classroom to a real business Environment, find java applications to a real business Environment, find also all IT Solutions and How you can apply them, find the best companies where you can get the IT jobs worldwide, Find java contract, Complete and start making some cash, find clients within your Country, refer and get paid when you complete the work.
Not Just a contact, at daroko Blog (www.professionalbloggertricks.com/),you are also being taught how you can apply all IT related field in real world.
Simply Google, Daroko Blog or visit (www.professionalbloggertricks.com/) to Know More about all these service now.
Do not just learn and go, apply them in real world.
The document discusses sales and business development processes. It defines business development as focusing on building relationships over time to open doors and create opportunities for the sales team, rather than closing sales. The sales process is defined as focusing on identifying a client's pain, how much money they have allocated to solve it, who has authority in the purchase process, and creating a presentation that addresses these factors. Different organizational roles in the process are also outlined.
2016.06 ACT-IAC Partners breakfast: GSA's 18F on DevOps deliveryChristopher Dorobek
The document discusses DevOps and its application in government agencies. It provides examples of how two agencies - the Federal Election Commission (FEC) and Nuclear Regulatory Commission (NRC) - have begun their DevOps journeys. It also outlines key characteristics of DevOps, such as automating processes, measuring outcomes, and creating a collaborative culture. Finally, it discusses how DevOps may evolve in government in the future through greater standardization, automation, measurement practices, and an emphasis on lean and adaptable organizations.
Bringing in new clients by Jim Donovan Jim Donovan
To bring in new clients, one must become a "rainmaker" by learning skills like systematic prospecting. Study successful rainmakers in your office and copy their techniques. Take business classes to understand clients and their industries, learn business jargon, and gain substantive knowledge, which gives you power and confidence to sign more clients. Becoming an expert on your clients' businesses makes you indispensable.
The document defines the key deliverables and tasks for a Six Sigma project, including defining customer needs, project boundaries and value, and developing a project management plan. It discusses developing a communication plan, timeline, and gaining team consensus for the project plan. It also covers assessing project support through stakeholder analysis, recognizing resistance, and developing influence strategies.
This document outlines the key phases, tools, and activities used in a Lean Six Sigma DMAIC project. It includes templates for project charters, value stream mapping, data collection plans, tollgate reviews, and team roles and responsibilities. The overview provides guidance on executing the define, measure, analyze, improve, and control phases of a Lean Six Sigma project from drafting the charter through transitioning the completed project.
This document appears to be a template for Lean event documentation. It includes sections for defining the focus and value of the event, documenting the current baseline process, developing a future state process map and transition plan, and establishing control tools to sustain benefits. The template provides guidance on the type of information, diagrams, and metrics to include in each section to fully document the Lean event from start to finish.
The document discusses the process for identifying and selecting projects for black belts. It provides criteria for project selection such as the problem being related to key business issues and having organizational support. It also describes documenting potential projects with a project charter that includes details like the customer and process owner. Project ideas are evaluated based on their estimated financial impact and strategic importance to prioritize resources.
Resource scheduling & capacity planning for project online webinar 25 oct18Mike Otranto
Resource management in an organization can be a challenge for any number of reasons. What if you had a more formal request and approval process that enabled greater visibility for resource managers into the allocation and capacity of their resources? Now you do – Resource Scheduling in Project Online.
Resource Scheduling provides functionality for both resource managers and project managers to enhance communication of resource assignments. Project managers request the needed resource and resource managers analyze and respond to the requests based on real information about other commitments the resource has already been committed to.
This webinar will show both the resource manager and project manager perspective in working with Resource Scheduling in Project Online. Join us and find out how you can get better control and visibility over your allocation and capacity using the new OnePlan for Resource Scheduling
Shipra Kaushal is an experienced Transitions and Implementations Manager with over 11 years of experience in research, customer care, and project management. She holds a Post Graduate Diploma in Business Administration and is pursuing a Masters in Arts in Economics. She has received numerous awards for her work implementing systems like Coupa and offshoring projects from North America to India. Her experience includes roles as an India Transitions Manager, India Operations Manager, Benefits Analyst, and Customer Service Associate.
This document discusses project, program, and portfolio management processes and checklists. It addresses how a project management office, program management office, and portfolio management office can help organizations answer key questions around costs, redundancy, cross-functional alignment, change impact, and leveraging existing investments. It provides an overview of processes and frameworks for program and portfolio management including workshops, risk management, governance, and realizing business benefits. Checklists are also included for project initiation, planning, execution, control, and closure.
The document defines key terms and deliverables for a Lean Six Sigma project. It explains that defining VOC (Voice of the Customer), VOB (Voice of Business), and CTQs (Critical to Quality requirements) is the first deliverable. This involves understanding the problem from the customer's perspective and how they define project success. Additional deliverables include defining the project scope, quantifying benefits, and developing a project management plan. Tools for each deliverable like affinity diagrams and project charters are also outlined.
The document discusses computer simulation as a tool for process improvement. It defines computer simulation, outlines the basic steps which include defining the problem, mapping the process, defining inputs, building a model, validating the model, performing simulations, and interpreting results. Reasons for using simulation include testing changes without risk or time, understanding bottlenecks, and verifying expected improvements. Simulation should not be used without proper training or understanding, or when simpler methods can be used.
End to End business analysis prior to Agile, sprint-driven build explained with work products and deliverables that contracts require. Role of business analyst in each workflow explained in detail.
Rajib Paul has over 11 years of experience as a project manager and business consultant. He has successfully led teams of up to 11 people on projects involving technologies such as Oracle, Java, and Informatica for clients in various industries. Some of his responsibilities include project planning and budgeting, risk management, team leadership, and ensuring projects are completed on time and within budget. He has a Bachelor's degree in Industrial Electronics and is trained in Project Management, ITIL processes, and Strategy Management.
Kirthana Palaniswamy is providing a final report to stakeholders on the ERP implementation project for Kurose Systems Inc. The report provides an update on the status of key tasks and deliverables, noting that some went over the planned end dates. It aims to keep stakeholders informed on the progress of integrating the supply chain, finance, and HR modules into a single ERP system to optimize the company's resources and make information more accessible.
Project failure tends to be embedded in a project from the start. There is a spectrum of failures from complete collapse to a range of lesser failures associated with behind schedule and over budget. The reasons are all too well known. Yet the lessons from project failures are not being learned and the behaviours that give rise to failures continue to persist. Project failures will continue to occur until the reasons and behaviours are explicitly understood, acknowledged and addressed.
The reasons for project failure across project phases include:
Requirements
• Poor initial requirement definition
• Poor requirements validation
• Poor management of requirements
• Requirements not linked to business benefits
Solution Design
• Solution design not validated
• Solution design not linked to business needs
• Solution design too complex
• Solution design does not capture necessary complexity
• Solution design based on unproven technology
• Solution not implementable
• Underlying business processes not defined adequately
Estimation
• Errors due to limitations in estimating procedures
• Failure to understand and account for technical risks
• Deliberate underestimation/misrepresentation of costs
• Poor inflation estimates
• Top down pressure to reduce estimates
• Lack of valid independent cost estimates
Project Management
• Lack of program management expertise
• Mismanagement/human error
• Over optimism
• Schedule concurrency
• Program stretch outs to keep production lines open
• Lack of communication
• Poor management of change and scope creep
Development and Implementation
• Lack of competition when selecting suppliers, poor supplier selection process
• Poor supplier engagement
• Poor contract design
• Inconsistent contract management/administration procedures, too much or too little oversight
• Waste
• Excess profits by supplier, supplier overstaffed
• Supplier indirect costs unreasonable
• Inadequate resource allocation and prioritisation
• Organisation cannot handle change
Finance and Budgeting
• Business case incomplete
• Funding instabilities caused by trying to fund too many projects
• Funding instabilities caused by management decisions
• Inefficient production rates due to stretching out programmes
• Failure to fund for contingency
• Failure to fund projects at realistic cost
Neetha Shyam Nichani has over 17 years of experience in IT project and service delivery management and resource management. She has a track record of growing business, improving profitability and customer satisfaction. Her skills include project management, application development, technology architecture integration, budgeting and costing, problem management and training. She is seeking a senior role utilizing her experience in healthcare, banking and e-commerce.
The document provides an overview of software project management. It defines what a project and software project are, discusses key characteristics of projects, and compares projects to operations. It also outlines important aspects of project management including the project management process groups, knowledge areas, factors that influence projects, and the roles of the project manager, project management office, and how organizational structure can affect a project.
A Beginner's Guide to IT Project ManagementWorkfront
“What is IT project management?” The simple answer is those efforts involved with managing the processes and activities associated with ensuring the success of IT projects or systems management-related responsibilities. But to more fully understand what is at the heart of IT project management, it helps to consider a few more questions…
Java programming presentations By Daroko blog
Do not just read java as a programmer, find projects and start making some Money, at DAROKO BLOG,WE Guide you through what you have learned in the classroom to a real business Environment, find java applications to a real business Environment, find also all IT Solutions and How you can apply them, find the best companies where you can get the IT jobs worldwide, Find java contract, Complete and start making some cash, find clients within your Country, refer and get paid when you complete the work.
Not Just a contact, at daroko Blog (www.professionalbloggertricks.com/),you are also being taught how you can apply all IT related field in real world.
Simply Google, Daroko Blog or visit (www.professionalbloggertricks.com/) to Know More about all these service now.
Do not just learn and go, apply them in real world.
The document discusses sales and business development processes. It defines business development as focusing on building relationships over time to open doors and create opportunities for the sales team, rather than closing sales. The sales process is defined as focusing on identifying a client's pain, how much money they have allocated to solve it, who has authority in the purchase process, and creating a presentation that addresses these factors. Different organizational roles in the process are also outlined.
2016.06 ACT-IAC Partners breakfast: GSA's 18F on DevOps deliveryChristopher Dorobek
The document discusses DevOps and its application in government agencies. It provides examples of how two agencies - the Federal Election Commission (FEC) and Nuclear Regulatory Commission (NRC) - have begun their DevOps journeys. It also outlines key characteristics of DevOps, such as automating processes, measuring outcomes, and creating a collaborative culture. Finally, it discusses how DevOps may evolve in government in the future through greater standardization, automation, measurement practices, and an emphasis on lean and adaptable organizations.
Bringing in new clients by Jim Donovan Jim Donovan
To bring in new clients, one must become a "rainmaker" by learning skills like systematic prospecting. Study successful rainmakers in your office and copy their techniques. Take business classes to understand clients and their industries, learn business jargon, and gain substantive knowledge, which gives you power and confidence to sign more clients. Becoming an expert on your clients' businesses makes you indispensable.
This document discusses software development processes and DevOps. It outlines some common problems with traditional development like misunderstandings between teams and risky deployments. DevOps is described as not just a tool or position, but a culture of automation, measurement, and sharing. DevOps provides benefits like shorter time to value, more frequent releases, stable deployments, and better collaboration between development and operations teams. Customers also benefit from easier access to new features in a more manageable way.
Unicorn provides turnkey project management services including engineering, procurement, construction, installation, commissioning, and integration for a fixed price. They consolidate responsibilities under one entity to provide peace of mind. Their services include network infrastructure development, specification and standards development, and quality assurance. Unicorn ensures projects are completed on time, within budget, meet functional and quality standards through dedicated program management.
Basu Technology, Inc. is an MBE/SDBE firm with over 30 years of experience in facilities construction projects. They provide project management expertise to help owners make better decisions to save costs and time. Their services include project audits, BIM implementation, risk management, and setting up project controls. They aim to supplement owners' staff and help set up program management offices to streamline the project delivery process.
Watch "VDI Performance Assessment - Moving Desktop Virtualization from Test to Best" and learn how a VDI performance assessment can help you baseline your current VDI performance, understand critical bottlenecks, and identify how to optimize your virtual desktop infrastructure for scalability, cost efficiency and peak performance.
This document discusses project portfolio management implementation at IT Services Hungary Ltd. It provides background on the company's ownership history and growth. It explains that as the company grew, project management became more complex and a centralized project portfolio management approach was needed. The document outlines the objectives and requirements for a project portfolio management framework. It describes the organizational structure and governance process established, including a Project Portfolio Board. A high-level project lifecycle is presented, from project initiation and selection through monitoring and closure. An implementation roadmap is outlined to improve maturity over time. Stakeholder feedback on the approach is summarized, including suggestions around prioritization and resource allocation processes.
VDI Choices - Citrix XenDesktop, XenApp or VDI in a Box?eG Innovations
This document discusses desktop virtualization options including Citrix XenDesktop, XenApp, and VDI-in-a-Box. It provides an overview of the key features of each solution and considerations for deciding between them. The presentation compares the editions, licensing, and capabilities of each product and suggests asking about management, optimization, and support when choosing a virtual desktop solution. It promotes eG Innovations as providing performance assurance and optimization for virtual desktop infrastructures.
ECBD Consulting Inc. is a Canadian company that provides project management and consulting services related to alternative energy and waste management. They offer services such as project management consulting, project delivery, training, and developing project management methodologies. Their vision is to influence businesses and governments to be more environmentally conscious through promoting alternative energy sources and waste management.
The Davies-Woerner Group (DWG) provides project management services to ensure project success. Their project managers have extensive experience leading teams of various sizes across industries. DWG focuses on communication, planning, risk mitigation, and leadership. They manage all aspects of projects from start to finish.
This document outlines the exam objectives for the CompTIA Project+ certification. The exam aims to certify competency in the core knowledge, roles, and skills needed to manage projects through all phases of the project life cycle. It is intended for candidates with at least 12 months of project management experience. The exam covers five domains: pre-project setup/initiating, project planning, project execution and delivery, change control and communication, and project closure. It contains around 100 multiple choice questions to be completed in 90 minutes.
FWD50 Agile/ Lean Workshop Slides - November 1
Ottawa Ontario, Canada. Authors/Presenters: Dan MurphyGlenn Waters, Ellen Grove, Craig Szelestowski - Thanks Team
With increasing pressure to improve quality while cutting costs, process improvement is a top priority for many organizations right now; but once we've implemented a process improvement initiative, how do we accurately measure the benefits? Benchmarking is critical to determining the success of any serious process improvement program. As with any type of measurement program, it requires an initial reference point to measure progress. To set our point of comparison, we first need to perform a benchmark on a contemporary sample of projects that are representative of the typical work that we do. In this webinar, industry expert Larry Putnam, Jr. will take you through the necessary steps to perform a successful benchmark - from collecting quantitative and qualitative data to establish the initial baseline benchmark all the way through to performing follow up benchmarks on new projects and process improvement analysis.
This document defines the deliverables for a project to improve the computer delivery time process. Deliverable 2 involves defining the project boundaries, which includes writing a problem statement identifying the defect as computers being delivered in 11 days on average versus the 10 day goal, drafting a project charter with details of the scope, timeline and benefits, and setting a goal of decreasing the delivery time to 9 days by a target date. It provides guidance on tools to use for each deliverable such as a SIPOC, inclusion/exclusion list, and elevator speech.
This presentation covers the entire aspects of 6 sigma quality methodology. You can have this presentation as a reference to anything related to 6 sigma. This is one of the best material to be refereed before the implementation of 6 sigma in your organization, whether it is in service sector or in manufacturing..
The document provides an overview of project management frameworks and concepts. It discusses the growing demand for project management skills and the project management body of knowledge. It also summarizes key project phases like initiation, planning, execution, monitoring and control, and closing. Additionally, it outlines several project management tools and techniques such as work breakdown structures, Gantt and PERT charts, critical path method, and organizational project management maturity models. Finally, it briefly discusses Agile project management trends and PMI certifications.
This is the presentation from our Deltek Vision user group meeting in Baton Rouge, Houston and Honolulu. During this presentation we talked about project set-up best practices, Deltek Vision in the Cloud, Deltek for Professional Services, and much more. Want to attend a user group in your city? http://www.bcsprosoft.com/deltek-vision/user-groups/
CCT International has been adopting and implementing BIM methods and tools for 19 years on projects around the world. They recommend a step-by-step approach to BIM adoption that includes forming a BIM department, developing standards and procedures, and integrating systems through automation. Their use case example shows how integrating BIM, ERP, planning, and site systems before and after can improve productivity, eliminate data silos, and provide management with accurate real-time reporting for better decision making.
The document summarizes key points from a presentation on project management tools and techniques. It discusses the importance of project management and common reasons for project failure. It then outlines several essential project management planning documents and processes, including project charters, work breakdown structures, communication plans, and risk management. The presentation provides templates and examples for these key project management elements.
RUNNING HEAD Customer Care Website Implementation1Customer .docxjoellemurphey
RUNNING HEAD: Customer Care Website Implementation
1
Customer Care Website Implementation
27
Customer Care Website Implementation
Table of Contents
4Executive Summary
4Integration Management
4Project Scope Statement:
5Project Scope Justification:
5Project Success:
5Functional Area Interfaces
6Project Team Members and Roles:
6Project Team Reporting Structure:
7Project Deliverables:
7Project Closure Information
9Scope Management
9Scope Definition
9Work Breakdown Structure
9Time/Schedule Management
9Activity List
12Project Milestones:
12Project Cost Management
14Project Quality Management
14Project Deliverable Quality Requirements
14Project Deliverable Quality Monitoring
15Project Deliverable Quality Reporting
15Project Deliverable Quality Discrepancy Decisions
15Project Human Resource Management
15Resource Analysis
17Resource(s) Doing the Most Work
17Alternative Resource Assignments
17Resource Gap Analysis
17Optimization:
18Communications Management
18Project Team Communications
19Project Team Conflict Resolution
20Project Information to Monitor
20How to Collect Project Information
20Frequency for Project Information Collection
21Project Status Information and Recipients
21Plan and Take Adaptive Action
21Methods to Analyze the Impact of the Status Information
21Process/Procedures to Make Decisions that Affect the Project Schedule and Budget
22People Who Will Be Involved in Making Project Status Decisions
22Method to Communicate Project Status Decisions
23Project Risk Management
23Risk Management Plan:
25Procurement Management
25Conclusion
26References
Executive Summary
In this project we intend to streamline and enhance our customer’s user experience for his or her support related needs after or before a purchase have been made. Currently we only support a customer over the phone. At peak hours, this causes line congestion and long wait time for our customers resulting in dip in customer satisfaction level. The creation of a customer care website will allow our company to engage with the customer at multiple points including telephone which we already do. 90% of the calls we log are for general questions or are mostly order related which might not require a call in case a portal is available. This projects aims to create a customer care portal mentioned above for better customer satisfaction.
Over the last three years, our annual sales and revenues have almost tripled. While a phone support option was initially sufficient, peak hour service provision has become problematic. In case we want to go along with our existing support model, we would require to at least double our voice support specialist strength. This would result in additional recurring expenses for the company towards employee salary and equipment. The project should be able to address this issue as well and enable the company to achieve better operational excellence. Enhancement to the website will also be possible and will help us to align better with our customers.
Integrat ...
The document discusses project cost management for information technology projects. It covers the importance of cost management given past cost overruns, the basic concepts and processes involved including resource planning, cost estimating, budgeting, and control. Cost estimating involves developing rough order of magnitude, budgetary, and definitive estimates at different project stages using tools like analogous and parametric modeling. Earned value management is presented as an important tool for cost control by integrating scope, time, and cost data. Managing project costs is critical to avoid cost overruns and ensure projects are completed within budget.
The document outlines an agenda for a project and program management training session. The agenda covers topics from initiation to verification and validation. It includes times for presentations, breaks, lunch and Q&A sessions. Project management concepts like the project life cycle, planning, scheduling and monitoring are to be discussed.
The document outlines the Define, Measure, Analyze, Improve, and Control (DMAIC) process for a Lean Six Sigma project. It provides details on the key deliverables for the Define phase, including:
1) Define VOC, VOB, and CTQs to understand the customer problem and specifications;
2) Define the project boundaries and scope through a problem statement, process mapping, and project charter;
3) Quantify the project value by calculating the costs of poor quality;
4) Develop a project management plan identifying stakeholders, communication plans, milestones, and timelines.
The document outlines the Define, Measure, Analyze, Improve, and Control (DMAIC) process for a Lean Six Sigma project. It provides details on the key deliverables for the Define phase, including:
1) Define VOC, VOB, and CTQs to understand the customer problem and specifications;
2) Define the project boundaries and scope through a problem statement, process mapping, and project charter;
3) Quantify the project value by calculating the cost of poor quality and benefits; and
4) Develop a project management plan identifying stakeholders, communication, milestones, and timelines.
During the Agile Austria Conference 2017, Graz, Austria
Speaker: Fariz Saracevic
This session will examine how requirements management can bring significant value to agile development teams.
Ariel Partners has developed a comprehensive program for governance and oversight of large-scale agile projects in the US federal government. This program is structured as a set of eleven major focus areas. Within each focus area, there are specific oversight objectives, activities, and metrics. The output is captured in an excel spreadsheet that calculates a set of quantitative measures, which are then aggregated to automatically produce a composite score, using a similar scoring strategy to FITARA. The program is comprehensive, but it is based on a set of simple principles. We have prepared a presentation that summarizes the program’s key points.
The document discusses project scope definition and management. It states that project scope involves identifying and describing all work needed to produce the project's product in sufficient detail so the team understands their tasks and reasonably foreseeable work is included. It also discusses defining the scope of the project and product, developing a project scope statement, identifying deliverables, and using a "Green Car" example to illustrate scope concepts.
The document provides an overview of key project management concepts and terms including the project management body of knowledge (PMBOK), the triple constraint of time, cost and scope, requirements definition, project charters, work breakdown structures, scheduling, earned value management, risk management, and configuration management. It emphasizes the importance of project planning, scope management, and using tools like the work breakdown structure, scheduling, and earned value management to track project performance and predict outcomes.
Similar to Software Professional Services Project Management (20)
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
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Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
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Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
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Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
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Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
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