Talanx is Germany's third largest insurance group that is active in more than 150 countries. From the beginning of introducing a service oriented architecture in heterogeneous it-systems to the first step into a microservice world you will get an impression of our digital efforts to automate processes. You will learn why we think that BPMN/DMN is a key feature of the business IT alignment as well as how Talanx uses the Camunda engine in different scenarios.
CamundaCon 2018: Our Journey to the Digital World of Insurance (Talanx)camunda services GmbH
Presented by Uwe Koch
Talanx is Germany's third largest insurance group that is active in more than 150 countries. From the beginning of introducing a service oriented architecture in heterogeneous it-systems to the first step into a microservice world you will get an impression of our digital efforts to automate processes. You will learn why we think that BPMN/DMN is a key feature of the business IT alignment as well as how Talanx uses the Camunda engine in different scenarios.
Richard Tarling, Managing Director and Randall Graebner, Senior Engineer from...camunda services GmbH
Goldman Sachs Workflow systems provide vital infrastructure to the operation of the firm, coordinating the execution and delivery of millions of business-critical tasks across the entire Firm (including trade facilitation, regulatory rule computation, exception processing coordination, personnel onboarding and thousands of other business processes).
In this presentation, you will learn how Goldman Sachs is leveraging Camunda software at the heart of two of its Workflow platforms:
Workflow Elements – The Camunda process execution engine is integrated with a task engine, task cache and entitlements cache, wrapped by REST APIs, to implement a “managed appliance” which integrates with Firm systems and orchestrates both human and system processes at enterprise scale.
Decision Services Platform – The Camunda process execution engine is leveraged in our in-memory Decision Flow engine. The engine integrates high-performance rule execution with data integration in an extension of the DMN standard. The platform leverages GS’s own open-source jDMN execution engine.
CamundaCon 2018: The (Re-)Emergence of Workflow Automation (Keynote) (Camunda)camunda services GmbH
Presented by Jakob Freund, CEO at Camunda
The world is going digital. Within the next few years, business processes will be automated to an extent that we can barely imagine today. Almost any disruption of traditional industries with new business models--sometimes executed by existing organizations that modernize their infrastructure (often referred to as “digital transformation”), sometimes executed by new startups in industries such as fintech--requires a high degree of complex business process automation. To this end, many new technologies are added to the mix, including up-and-coming trends such as RPA or microservices orchestration. Workflow automation sits at the very center of this technology puzzle and is an indispensable cornerstone for the vast majority of business process automation endeavours. In my keynote, I will explain why workflow automation technology can make or break your digital business, how this technology is evolving, and how it fits with other pieces of the puzzle.
CamundaCon 2018: The Camunda Stack: Status Quo and Further Roadmap (Camunda)camunda services GmbH
The document summarizes the status and roadmap of the Camunda stack for business process automation. It discusses Camunda's vision of powering all significant automation projects. The stack currently provides lightweight workflow implementation and enterprise-grade operations features. The roadmap includes expanding support for broad adoption, operating at scale, continuous improvement through data and analytics, and facilitating collaboration. It also introduces Zeebe as a new workflow engine for large workflows across microservices.
CamundaCon 2018: A Global Workflow Infrastructure (Goldman Sachs)camunda services GmbH
Presented by Stephen Coster, Robert Jenks
Goldman Sachs Workflow systems provide vital infrastructure to the operation of the firm, coordinating the execution and delivery of millions of business-critical tasks across the entire Firm (including trade facilitation, regulatory rule computation, exception processing coordination, personnel onboarding and thousands of other business processes).
In this presentation, you will learn how Goldman Sachs is leveraging Camunda software at the heart of two of its Workflow platforms:
Workflow Elements – The Camunda process execution engine is integrated with a task engine, task cache and entitlements cache, wrapped by REST APIs, to implement a “managed appliance” which integrates with Firm systems and orchestrates both human and system processes at enterprise scale.
Decision Services Platform – The Camunda process execution engine is leveraged in our in-memory Decision Flow engine. The engine integrates high-performance rule execution with data integration in an extension of the DMN standard. The platform leverages GS’s own open-source jDMN execution engine.
Presented by Jimmy Floyd
With all our orchestration, transformation and business rules buried in java code it was becoming time consuming to understand how our systems operated, bring new hires up to speed and answer use case questions. Due to the complexity of our business rules and the general mistakes that naturally take place in human communication, it was time consuming and error prone to translate information from the product owners to developers and vice versa. In this brief talk, I will demonstrate how 24 Hour Fitness is using Camunda to overcome this problem.
Presented by Johannes Eltgen
Visana is one of the leading insurance companies in Switzerland with a focus on health insurance, being known as a market leader when it comes to customer satisfaction and quality. As the health insurance market is regulated and product innovation kind of complicated, we have set a focus on re-thinking and optimizing our processes in the last few months, surfing on the wave of digitalization.
With Camunda as our preferred supplier we have established Camunda BPM as a core system - handling our most important core processes – and Camunda Optimize to further understand and improve them. All that talking about a few couple of months.
We want to share our exciting story about routing millions of documents, matching employee skills to existing tasks and other interesting insights. Our journey has started with a proof of concept, implementing BPM in an iterative setup and finally leading to a different way how we think, see and handle our internal processes and organization.
CamundaCon 2018: Profile Print and Explorative Data Mining (Duni, Viadee)camunda services GmbH
This document discusses using machine learning to analyze process duration data from a process management system. It summarizes the following:
- They analyzed process duration data from new orders to production ready to predict individual process instance durations and optimize scheduling and production planning.
- Their machine learning model used gradient boosting and was trained on 75% of process instance data and validated on 25% to predict durations of all cases.
- They explored using explanation models to understand what factors influence predicted durations and ensure the model can be trusted.
- Integration scenarios were discussed to push predictions to services or batch predict, with the goal of a reusable and configurable pipeline.
CamundaCon 2018: Our Journey to the Digital World of Insurance (Talanx)camunda services GmbH
Presented by Uwe Koch
Talanx is Germany's third largest insurance group that is active in more than 150 countries. From the beginning of introducing a service oriented architecture in heterogeneous it-systems to the first step into a microservice world you will get an impression of our digital efforts to automate processes. You will learn why we think that BPMN/DMN is a key feature of the business IT alignment as well as how Talanx uses the Camunda engine in different scenarios.
Richard Tarling, Managing Director and Randall Graebner, Senior Engineer from...camunda services GmbH
Goldman Sachs Workflow systems provide vital infrastructure to the operation of the firm, coordinating the execution and delivery of millions of business-critical tasks across the entire Firm (including trade facilitation, regulatory rule computation, exception processing coordination, personnel onboarding and thousands of other business processes).
In this presentation, you will learn how Goldman Sachs is leveraging Camunda software at the heart of two of its Workflow platforms:
Workflow Elements – The Camunda process execution engine is integrated with a task engine, task cache and entitlements cache, wrapped by REST APIs, to implement a “managed appliance” which integrates with Firm systems and orchestrates both human and system processes at enterprise scale.
Decision Services Platform – The Camunda process execution engine is leveraged in our in-memory Decision Flow engine. The engine integrates high-performance rule execution with data integration in an extension of the DMN standard. The platform leverages GS’s own open-source jDMN execution engine.
CamundaCon 2018: The (Re-)Emergence of Workflow Automation (Keynote) (Camunda)camunda services GmbH
Presented by Jakob Freund, CEO at Camunda
The world is going digital. Within the next few years, business processes will be automated to an extent that we can barely imagine today. Almost any disruption of traditional industries with new business models--sometimes executed by existing organizations that modernize their infrastructure (often referred to as “digital transformation”), sometimes executed by new startups in industries such as fintech--requires a high degree of complex business process automation. To this end, many new technologies are added to the mix, including up-and-coming trends such as RPA or microservices orchestration. Workflow automation sits at the very center of this technology puzzle and is an indispensable cornerstone for the vast majority of business process automation endeavours. In my keynote, I will explain why workflow automation technology can make or break your digital business, how this technology is evolving, and how it fits with other pieces of the puzzle.
CamundaCon 2018: The Camunda Stack: Status Quo and Further Roadmap (Camunda)camunda services GmbH
The document summarizes the status and roadmap of the Camunda stack for business process automation. It discusses Camunda's vision of powering all significant automation projects. The stack currently provides lightweight workflow implementation and enterprise-grade operations features. The roadmap includes expanding support for broad adoption, operating at scale, continuous improvement through data and analytics, and facilitating collaboration. It also introduces Zeebe as a new workflow engine for large workflows across microservices.
CamundaCon 2018: A Global Workflow Infrastructure (Goldman Sachs)camunda services GmbH
Presented by Stephen Coster, Robert Jenks
Goldman Sachs Workflow systems provide vital infrastructure to the operation of the firm, coordinating the execution and delivery of millions of business-critical tasks across the entire Firm (including trade facilitation, regulatory rule computation, exception processing coordination, personnel onboarding and thousands of other business processes).
In this presentation, you will learn how Goldman Sachs is leveraging Camunda software at the heart of two of its Workflow platforms:
Workflow Elements – The Camunda process execution engine is integrated with a task engine, task cache and entitlements cache, wrapped by REST APIs, to implement a “managed appliance” which integrates with Firm systems and orchestrates both human and system processes at enterprise scale.
Decision Services Platform – The Camunda process execution engine is leveraged in our in-memory Decision Flow engine. The engine integrates high-performance rule execution with data integration in an extension of the DMN standard. The platform leverages GS’s own open-source jDMN execution engine.
Presented by Jimmy Floyd
With all our orchestration, transformation and business rules buried in java code it was becoming time consuming to understand how our systems operated, bring new hires up to speed and answer use case questions. Due to the complexity of our business rules and the general mistakes that naturally take place in human communication, it was time consuming and error prone to translate information from the product owners to developers and vice versa. In this brief talk, I will demonstrate how 24 Hour Fitness is using Camunda to overcome this problem.
Presented by Johannes Eltgen
Visana is one of the leading insurance companies in Switzerland with a focus on health insurance, being known as a market leader when it comes to customer satisfaction and quality. As the health insurance market is regulated and product innovation kind of complicated, we have set a focus on re-thinking and optimizing our processes in the last few months, surfing on the wave of digitalization.
With Camunda as our preferred supplier we have established Camunda BPM as a core system - handling our most important core processes – and Camunda Optimize to further understand and improve them. All that talking about a few couple of months.
We want to share our exciting story about routing millions of documents, matching employee skills to existing tasks and other interesting insights. Our journey has started with a proof of concept, implementing BPM in an iterative setup and finally leading to a different way how we think, see and handle our internal processes and organization.
CamundaCon 2018: Profile Print and Explorative Data Mining (Duni, Viadee)camunda services GmbH
This document discusses using machine learning to analyze process duration data from a process management system. It summarizes the following:
- They analyzed process duration data from new orders to production ready to predict individual process instance durations and optimize scheduling and production planning.
- Their machine learning model used gradient boosting and was trained on 75% of process instance data and validated on 25% to predict durations of all cases.
- They explored using explanation models to understand what factors influence predicted durations and ensure the model can be trusted.
- Integration scenarios were discussed to push predictions to services or batch predict, with the goal of a reusable and configurable pipeline.
Monolith to Microservice, Waterfall to agile – Success with Camundacamunda services GmbH
Friedbert Samland, Project Manager IT Application Deutsche Telekom IT and Willm Tüting, Managing Director conology GmbH, describe the transformation of a monolith application to a Microservice-based Camunda inherited architecture. Coming from a technical point of view, with BPEL we had to abstract to a business-oriented process flow using BPMN. Just changing a few letters? Far from it!
Setting the scene of the challenges of Telekom IT as a large IT company changing from an organizational implemented waterfall development process, into a software development company facilitating agile principles. Striving the raising complexity due to an agile transformation as well as the utilization of the Cloud and DevOps.
We will highlight the Pros and Cons and how to tackle the challenges of a big transformation initiative within the current teams. We will take a journey through several viewpoints where we show you challenges and advantages we met on our way so far.
CamundaCon 2018: Big Workflow in Action: Zeebe Live Hacking (Camunda)camunda services GmbH
Presented by Mike Winters, Bernd Rücker, Felix Müller
In this session, 3 members of the Camunda team will share the stage to show you how to get Zeebe up and running as part of a modern microservices architecture and will demonstrate just how scalable Zeebe really is when it's put to the test.
[Webinar] Transforming Telcos with Digital Process Automation (December 10, 2...camunda services GmbH
As digitization changes the entire industry, customers increasingly expect a consistent digital customer journey across multiple channels. Telco companies are facing saturated markets, declining revenues, increasing churn rates, as well as significant investment requirements in infrastructure such as 5G.
Join this webinar and learn how digital process automation can address many of these challenges and help communication service providers modernize their business systems, become more agile and flexible, and create innovative offerings and omnichannel customer journeys.
In this webinar, telco and IT practitioners from Vodafone, LionGate and WDW eLab will discuss:
- Digital process automation: how it works and which aspects are key for telco companies
- Use case: how Vodafone has optimized and digitized their business processes to modernize the IT environment
- Business Impact: Creating a consistent multichannel customer experience
Extending human workflow preparing people and processes for the digital era w...camunda services GmbH
Organizations around the world have been moving toward the goal of a ‘paperless office’ for years. Fast forward to 2020, with millions of people working from home and mission critical operations are breaking down because they depend on a manual process which in turn requires a person to act.
The top priority for enterprises with nonfunctioning processes is restoring operations quickly. The best approach to fix fully or partially manual processes requires some planning to achieve the desired outcome of a digital + human workflow. Join Robert Emsbach, Head of Consulting, APAC, Camunda, and Mary Thengvall, Director of Developer Relations, Camunda, as they discuss best practices when digitizing paper processes. Learn common pitfalls to avoid; which architectural approaches can yield the best return and how to build in flexibility when digitizing manual processes.
Speaker: Bernd Rücker, Mitgründer und Developer's Advocate
Microservice-Architekturen finden zunehmend Verbreitung. Doch viele Fragen bleiben unbeantwortet: Wie sorge ich dafür, dass meine Geschäftsprozesse über die verteilten, unabhängigen Services hinweg zuverlässig ausgeführt werden? Wie organisiere ich den technischen Betrieb, der eine zentrale Anlaufstelle für die Fehlererkennung und -behebung benötigt? Und wie kann ich diese Probleme lösen, ohne das Paradigma der losen Kopplung von Microservices zu verletzen?
Camunda-Mitgründer Bernd Rücker wird aufzeigen, wie sich Microservice-Architekturen mit Camunda erfolgreich aufbauen und betreiben lassen.
On November 27th, 2018 the fourth Camunda Meetup in Berlin took place. These are the slides of Andrey Shchagin's talk: "SynerTrade - All or nothing? The way we're mitigating an impact from customer-specific implementations on the legacy system using Camunda"
Link to the Meetup group: https://www.meetup.com/Camunda-User-Group-Berlin/
Today, many established companies struggle with their digital transformation efforts. Being challenged by startups as well as big techs like Amazon and Google, they understand that in order to stay competitive, they need to turn into a truly digital enterprise. Obviously, this includes process automation ambitions, which is why Camunda is often at the heart of these transformation programs.
For years I have seen many successful projects drive digital transformation, as well as many failures, and I have come to understand which fundamental mechanics any organization needs to observe when they embark on this journey.
This document discusses DesignState's Zero Wait-State (ZWS) product and demonstration of its capabilities. ZWS aims to eliminate unnecessary delays in product development by fully optimizing the environment. It integrates Windchill and Agile through its DesignState architecture, synchronizing data between the systems while maintaining control and accuracy during change processes. The demonstration shows how ZWS addresses common issues like managing multiple versions across systems and tracking changes. Its benefits include maximizing client value through tailored solutions and leveraging best practices. The next steps proposed are to schedule a discovery workshop to understand the client's processes and present recommended solutions.
[Webinar] BPM Renaissance: 5 Tips to Thrive in a Cloud-Native Worldcamunda services GmbH
A decade ago, business process management (BPM) focused on modeling and perhaps automating stable, repeatable back-office processes. Even with the bar set this low, many of the BPM tools on the market struggled to meet the needs of the business.
Today, business processes are more dynamic. Enterprises are more likely to focus on customer-facing, front-office processes. Low-code tools improve collaboration, increase quality, and lower technical debt. And we have yet to maximize the full power of the cloud. Welcome to the BPM renaissance.
On this live webinar, listen to Jason Bloomberg, president of analyst firm Intellyx, and Daniel Meyer, CTO Camunda, as they discuss how today’s BPM addresses business problems the way first-generation BPM never could. They will cover the five core value propositions of next-generation BPM and explain how low-code technologies and cloud-native computing change the BPM game, allowing you to not just survive, but also thrive through these transformative times.
Nidec Motor Corporation has undergone several changes to its product lifecycle management systems over time. It started with basic document management using file folders and renaming, then implemented various CAD-centric systems for version control. After being acquired by Nidec, it transitioned all its systems to Teamcenter Engineering before switching to Aras Innovator in 2012. The implementation of Aras Innovator involved migrating over 200,000 items from Teamcenter. Going forward, Nidec plans to further utilize Aras Innovator by mapping processes, integrating additional systems, and developing a roadmap for future implementation.
The document discusses the ENHANCE project which aims to define common working methods for the European aeronautics industry. It outlines the goals and features of the project including establishing standards and improving competitiveness. It then describes some of the technical work packages and experiments conducted including developing digital product masters, evaluating data exchange formats like STEP, and implementing workflow systems. The conclusion discusses feedback on standards and promoting the results through an upcoming forum conference.
The document discusses problems various departments were facing and recommendations for implementing an ERP system to address them. Key departments discussed include R&D, logistics, manufacturing, retile stores, and call centers. An ERP system could help manage data more effectively, monitor operations in logistics, and standardize processes across regions and departments. This would improve collaboration, inventory control, customer service, and analytics.
This presentation was originally from a webinar sponsored by Aras (an open source PLM provider). In it, Jonathan Scott of Razorleaf describes a brief history of open source, the open source PLM market, and the top 5 misconceptions about open source PLM. Mr. Scott also interviews Marc Lind, VP Global Marketing for Aras to ask specific questions about the company and their open source plm product.
For more information, go to http://razorleaf.com
PTC Acquires Leading Internet of Things Platform Provider ThingWorxPTC
PTC (Nasdaq: PTC) today announced it has acquired ThingWorx, creators of an award-winning platform for building and running applications for the Internet of Things (IoT), for approximately $112 million, plus a possible earn-out of up to $18 million. The acquisition of ThingWorx positions PTC as a major player in the emerging Internet of Things era.
Camunda Product Update – The present and the future of Process Automationcamunda services GmbH
Hear about the latest innovations in process automation from Camunda. Find out how our engineering team is delivering solutions for our customers’ biggest challenges from CTO Daniel Meyer.
Next generation business automation with the red hat decision manager and red...Masahiko Umeno
Red Hat offers the Decision Manager and Process Automation Manager to enable next generation business automation. The key pillars of their solution are application modernization, robotic process automation, IoT, AI, and business optimization. For successful application projects, companies should focus on the application architecture, organizing rules and processes, and using an iterative software development methodology. The Process Automation Manager supports business process management with capabilities like case management, while the Decision Manager is used for managing rules.
The document discusses camunda fox and business process modeling. It introduces camunda BPMN Framework (caBPMN) which includes multiple layers of process models for different roles. These include strategic, operational, technical and implementation layers. It provides examples of recruiting process models on different layers for roles like team leader, HR clerk, and business analyst. The models show the same process from perspective of different roles involved.
Webinar Best Practices to deal with frequent model changes of long running pr...camunda services GmbH
Slides from the Webinar "Best Practices to deal with frequent model changes of long running processes". The recording is available here: https://network.camunda.org/webinars/94
Virtual Product Creation as part of innovation and the next level of new products and solutions. We are commited to the vision of our customer and transform them to value.
Deutsche Bahn: Reducing application time-to-market while improving overall qu...CAST
Deutsche Bahn is one of the world’s largest mobility and logistics service providers. Rapidly changing market conditions require flexible, frequent and short-term adaptations to their existing systems. To achieve quick time-to-market, they implemented CAST to improve the overall quality of their applications and facilitate system flexibility and faster delivery.
Monolith to Microservice, Waterfall to agile – Success with Camundacamunda services GmbH
Friedbert Samland, Project Manager IT Application Deutsche Telekom IT and Willm Tüting, Managing Director conology GmbH, describe the transformation of a monolith application to a Microservice-based Camunda inherited architecture. Coming from a technical point of view, with BPEL we had to abstract to a business-oriented process flow using BPMN. Just changing a few letters? Far from it!
Setting the scene of the challenges of Telekom IT as a large IT company changing from an organizational implemented waterfall development process, into a software development company facilitating agile principles. Striving the raising complexity due to an agile transformation as well as the utilization of the Cloud and DevOps.
We will highlight the Pros and Cons and how to tackle the challenges of a big transformation initiative within the current teams. We will take a journey through several viewpoints where we show you challenges and advantages we met on our way so far.
CamundaCon 2018: Big Workflow in Action: Zeebe Live Hacking (Camunda)camunda services GmbH
Presented by Mike Winters, Bernd Rücker, Felix Müller
In this session, 3 members of the Camunda team will share the stage to show you how to get Zeebe up and running as part of a modern microservices architecture and will demonstrate just how scalable Zeebe really is when it's put to the test.
[Webinar] Transforming Telcos with Digital Process Automation (December 10, 2...camunda services GmbH
As digitization changes the entire industry, customers increasingly expect a consistent digital customer journey across multiple channels. Telco companies are facing saturated markets, declining revenues, increasing churn rates, as well as significant investment requirements in infrastructure such as 5G.
Join this webinar and learn how digital process automation can address many of these challenges and help communication service providers modernize their business systems, become more agile and flexible, and create innovative offerings and omnichannel customer journeys.
In this webinar, telco and IT practitioners from Vodafone, LionGate and WDW eLab will discuss:
- Digital process automation: how it works and which aspects are key for telco companies
- Use case: how Vodafone has optimized and digitized their business processes to modernize the IT environment
- Business Impact: Creating a consistent multichannel customer experience
Extending human workflow preparing people and processes for the digital era w...camunda services GmbH
Organizations around the world have been moving toward the goal of a ‘paperless office’ for years. Fast forward to 2020, with millions of people working from home and mission critical operations are breaking down because they depend on a manual process which in turn requires a person to act.
The top priority for enterprises with nonfunctioning processes is restoring operations quickly. The best approach to fix fully or partially manual processes requires some planning to achieve the desired outcome of a digital + human workflow. Join Robert Emsbach, Head of Consulting, APAC, Camunda, and Mary Thengvall, Director of Developer Relations, Camunda, as they discuss best practices when digitizing paper processes. Learn common pitfalls to avoid; which architectural approaches can yield the best return and how to build in flexibility when digitizing manual processes.
Speaker: Bernd Rücker, Mitgründer und Developer's Advocate
Microservice-Architekturen finden zunehmend Verbreitung. Doch viele Fragen bleiben unbeantwortet: Wie sorge ich dafür, dass meine Geschäftsprozesse über die verteilten, unabhängigen Services hinweg zuverlässig ausgeführt werden? Wie organisiere ich den technischen Betrieb, der eine zentrale Anlaufstelle für die Fehlererkennung und -behebung benötigt? Und wie kann ich diese Probleme lösen, ohne das Paradigma der losen Kopplung von Microservices zu verletzen?
Camunda-Mitgründer Bernd Rücker wird aufzeigen, wie sich Microservice-Architekturen mit Camunda erfolgreich aufbauen und betreiben lassen.
On November 27th, 2018 the fourth Camunda Meetup in Berlin took place. These are the slides of Andrey Shchagin's talk: "SynerTrade - All or nothing? The way we're mitigating an impact from customer-specific implementations on the legacy system using Camunda"
Link to the Meetup group: https://www.meetup.com/Camunda-User-Group-Berlin/
Today, many established companies struggle with their digital transformation efforts. Being challenged by startups as well as big techs like Amazon and Google, they understand that in order to stay competitive, they need to turn into a truly digital enterprise. Obviously, this includes process automation ambitions, which is why Camunda is often at the heart of these transformation programs.
For years I have seen many successful projects drive digital transformation, as well as many failures, and I have come to understand which fundamental mechanics any organization needs to observe when they embark on this journey.
This document discusses DesignState's Zero Wait-State (ZWS) product and demonstration of its capabilities. ZWS aims to eliminate unnecessary delays in product development by fully optimizing the environment. It integrates Windchill and Agile through its DesignState architecture, synchronizing data between the systems while maintaining control and accuracy during change processes. The demonstration shows how ZWS addresses common issues like managing multiple versions across systems and tracking changes. Its benefits include maximizing client value through tailored solutions and leveraging best practices. The next steps proposed are to schedule a discovery workshop to understand the client's processes and present recommended solutions.
[Webinar] BPM Renaissance: 5 Tips to Thrive in a Cloud-Native Worldcamunda services GmbH
A decade ago, business process management (BPM) focused on modeling and perhaps automating stable, repeatable back-office processes. Even with the bar set this low, many of the BPM tools on the market struggled to meet the needs of the business.
Today, business processes are more dynamic. Enterprises are more likely to focus on customer-facing, front-office processes. Low-code tools improve collaboration, increase quality, and lower technical debt. And we have yet to maximize the full power of the cloud. Welcome to the BPM renaissance.
On this live webinar, listen to Jason Bloomberg, president of analyst firm Intellyx, and Daniel Meyer, CTO Camunda, as they discuss how today’s BPM addresses business problems the way first-generation BPM never could. They will cover the five core value propositions of next-generation BPM and explain how low-code technologies and cloud-native computing change the BPM game, allowing you to not just survive, but also thrive through these transformative times.
Nidec Motor Corporation has undergone several changes to its product lifecycle management systems over time. It started with basic document management using file folders and renaming, then implemented various CAD-centric systems for version control. After being acquired by Nidec, it transitioned all its systems to Teamcenter Engineering before switching to Aras Innovator in 2012. The implementation of Aras Innovator involved migrating over 200,000 items from Teamcenter. Going forward, Nidec plans to further utilize Aras Innovator by mapping processes, integrating additional systems, and developing a roadmap for future implementation.
The document discusses the ENHANCE project which aims to define common working methods for the European aeronautics industry. It outlines the goals and features of the project including establishing standards and improving competitiveness. It then describes some of the technical work packages and experiments conducted including developing digital product masters, evaluating data exchange formats like STEP, and implementing workflow systems. The conclusion discusses feedback on standards and promoting the results through an upcoming forum conference.
The document discusses problems various departments were facing and recommendations for implementing an ERP system to address them. Key departments discussed include R&D, logistics, manufacturing, retile stores, and call centers. An ERP system could help manage data more effectively, monitor operations in logistics, and standardize processes across regions and departments. This would improve collaboration, inventory control, customer service, and analytics.
This presentation was originally from a webinar sponsored by Aras (an open source PLM provider). In it, Jonathan Scott of Razorleaf describes a brief history of open source, the open source PLM market, and the top 5 misconceptions about open source PLM. Mr. Scott also interviews Marc Lind, VP Global Marketing for Aras to ask specific questions about the company and their open source plm product.
For more information, go to http://razorleaf.com
PTC Acquires Leading Internet of Things Platform Provider ThingWorxPTC
PTC (Nasdaq: PTC) today announced it has acquired ThingWorx, creators of an award-winning platform for building and running applications for the Internet of Things (IoT), for approximately $112 million, plus a possible earn-out of up to $18 million. The acquisition of ThingWorx positions PTC as a major player in the emerging Internet of Things era.
Camunda Product Update – The present and the future of Process Automationcamunda services GmbH
Hear about the latest innovations in process automation from Camunda. Find out how our engineering team is delivering solutions for our customers’ biggest challenges from CTO Daniel Meyer.
Next generation business automation with the red hat decision manager and red...Masahiko Umeno
Red Hat offers the Decision Manager and Process Automation Manager to enable next generation business automation. The key pillars of their solution are application modernization, robotic process automation, IoT, AI, and business optimization. For successful application projects, companies should focus on the application architecture, organizing rules and processes, and using an iterative software development methodology. The Process Automation Manager supports business process management with capabilities like case management, while the Decision Manager is used for managing rules.
The document discusses camunda fox and business process modeling. It introduces camunda BPMN Framework (caBPMN) which includes multiple layers of process models for different roles. These include strategic, operational, technical and implementation layers. It provides examples of recruiting process models on different layers for roles like team leader, HR clerk, and business analyst. The models show the same process from perspective of different roles involved.
Webinar Best Practices to deal with frequent model changes of long running pr...camunda services GmbH
Slides from the Webinar "Best Practices to deal with frequent model changes of long running processes". The recording is available here: https://network.camunda.org/webinars/94
Virtual Product Creation as part of innovation and the next level of new products and solutions. We are commited to the vision of our customer and transform them to value.
Deutsche Bahn: Reducing application time-to-market while improving overall qu...CAST
Deutsche Bahn is one of the world’s largest mobility and logistics service providers. Rapidly changing market conditions require flexible, frequent and short-term adaptations to their existing systems. To achieve quick time-to-market, they implemented CAST to improve the overall quality of their applications and facilitate system flexibility and faster delivery.
This document provides an overview of Charisma Financial, a Romanian software company. It has over 17 years of experience in the regional market and provides ERP solutions to over 1,500 clients. Charisma aims to double its turnover to 50 million Euros by entering new vertical markets and expanding its partner network internationally. It has established subsidiaries across Europe and the Middle East to support over 400 employees and international growth.
A Lean production project in software development at AlmavivA - Lean IT Summi...Institut Lean France
This document provides an overview of AlmavivA Group, an Italian information and communication technology company. It discusses AlmavivA's mission to develop solutions to help businesses and governments improve services. The company has 38 offices globally and over 32,500 employees. It offers services including cloud computing, CRM, big data analytics, software development, and IT outsourcing catering to industries such as government, banking, media and transportation. The document outlines some of AlmavivA's subsidiary companies and their offerings, markets served, employees and revenue. It also describes AlmavivA's competence centers, certifications, and a lean production project aimed at increasing productivity and reducing costs.
Brainum and Logic Vision developed a web-based IT solution to effectively manage all processes at a liquid bulk terminal, combining all operational, commercial, logistical and financial processes into one IT solution.
The document discusses Generali's journey towards building a real-time data platform called the Connection Platform (CoPa) using Kafka and related technologies. It describes Generali's starting position facing regulatory pressure and changing customer expectations. It then outlines Generali's initial strategy, a high-level solution sketch for CoPa, and lessons learned from the project so far. CoPa is now running in production with over 300 topics across 5 environments to power new projects and applications.
Poročilo o obisku kongresa 2010 luksemburg 22062010Zeleno d.o.o.
The document discusses the outcomes of a EuroCloud congress meeting. Key points discussed include:
1. Identifying the most important short-term actions for the cloud computing industry and key stakeholders to progress those actions.
2. Agreeing on up to 3 statements of actions to be taken and who will take them.
3. Partnerships and commercial opportunities between EuroCloud members were discussed.
T-Systems is Deutsche Telekom's subsidiary focused on providing ICT solutions for major corporations globally. The document discusses T-Systems' cloud strategy, which aims to deliver a flexible cloud platform and portfolio of cloud services that allows customers to seamlessly migrate workloads between public, private, and hybrid cloud solutions. This includes consolidating T-Systems' data centers, developing a common technical cloud platform, and implementing automated resource management to improve efficiency and utilization. T-Systems is also involved in the Open Data Center Alliance to help define standards and requirements to enhance its cloud offerings.
Romanian Company With a Global Presence. Accoladum has an undeniable reputation and expertise in 14 market verticals, with special focus in areas such as retail, healthcare and banking.
[Europe merge world tour] PAC Importance of Embedded SoftwarePerforce
The document discusses IT trends in the manufacturing industry in Germany. It finds that IT-driven processes have reached a high level of maturity in Germany. Top priorities for CIOs include increasing the value of IT, improving efficiency, and managing price pressure. Emerging technologies like cyber-physical systems, machine-to-machine communication, and ubiquitous intelligence are driving developments in embedded software. These trends are significant for the economy and supported by a diverse supplier landscape.
FRSGlobal is launching their new risk management platform called The Next Generation (TNG) on March 31, 2009. TNG integrates risk management and regulatory reporting onto a single platform using a contract-centric design. It offers improved performance and flexibility to analyze all types of risk across all asset types for multiple departments. The webinar will provide an overview of TNG and demonstrations of its liquidity risk management capabilities.
UniCredit Leasing is the number one leasing company in Austria. Drowning in paper, wasting a lot of time in copying, filing and passing around paper they decided to automate their archive, mailroom and business processes. Utilizing IBM FileNet P8, WeWebU's OpenWorkdesk solution framework and a well thought-out project plan, the company was able to move to a mostly automated handling of lease contracts as well as incoming invoices, also integrated into their core systems. Key success factors for this showcase are analyzed. Many solutions for problems in this challenging mixed organizational and technical environment are presented for this - now absolutely business critical - application within a widespread and complex business environment.
Deepak Sharma has over 7 years of experience in revenue assurance and fraud management for telecom companies. He currently works for Subex Ltd in Bangalore, where he manages RA and FMS mediation, re-rating, and re-billing. Previously he worked for Ericsson, RS Software, and Connectiva on various projects for clients like Zain, MTN Nigeria, and MCI Iran. He has expertise in Unix, Oracle, SQL, and tools like Subex ROCFM and ROCRA. His responsibilities have included data analysis, report generation, system automation, and issue resolution. He holds an MCA degree and has received various technical trainings.
Newsletter about CashflowSync - a Webbased Solution for Asset-Management, Special-Servicing, Workout and NPL / distressed Asset-Management.
Now with 2 servicers in Germany and Italy offering an international standard for adhoc Management-Reporting & Procedures
Webinar for August 2018 Technology infrastructure for global insurersThe Digital Insurer
The webinar discussed technology infrastructure for global insurers, with presentations from various industry experts. Young Yang from Zhong An Tech discussed lessons from their experience, including building ecosystems and aligning digital strategy. Tomasz Kurczyk from AXA Singapore talked about using an Insurance-as-a-Service platform to accelerate business. Yoshi Makita from KPMG outlined trends like cloud adoption and the need for collaboration. Jacob Abboud closed by discussing Allianz's approach to designing infrastructure. The panel then took questions on topics like cloud confidence levels and the potential for legacy insurers to achieve integration.
Get to know Cegeka and it's portfolio and core values. Make an appointment today and I'll happy to explain you what we can do for your company....for you! Yin E: yin.oei@Cegeka.be M: 0472/195019
The document summarizes Revacom as a leading supplier of application packaging services in Europe. It highlights Revacom's ability to manage all aspects of software upgrades, their reliable and cost-effective nearshoring model based in Ukraine, and their focus on customer service. Revacom prides itself on investing in its employees and promoting teamwork to achieve success.
NRB Group groeide de voorbije vijf jaar uit tot een belangrijke ICT-dienstverlener in België, met een geconsolideerde omzet van 222 miljoen euro (+ 7% tegenover 2013). Een resem overnames speelde daarin een belangrijke rol. CEO Ulrich Penzkofer licht toe welke rol hij daar ziet voor zijn finance en voor zijn hr-team.
Similar to Uwe Koch from Talanx - Talanx - our journey to the digital world of insurance with the help of process automation - Camunda Day Oslo 2018 (20)
Learn about a plugin that equips Camunda with machine learning techniques for predictive process monitoring. Features include:
- Display activity, time and risk prediction in the Cockpit view
- Training, version control and parametrization of ML algorithms
- Ensemble Learning – Easy expandability in means of predictions types, algorithms
- Automated hyperparameter optimization
Camunda Run is the most recent addition to the list of Camunda Platform distributions. It combines extensive configurability with simplicity while making Camunda Platform more accessible to non-Java developers.
In this talk I will demonstrate how to solve some of the most common problems we see users face like securing your REST API, enabling CORS and more. We will have a closer look at new Run features involving OpenAPI and explore different ways to configure Camunda Run to make it ready for production.
Combining both Customer-Centric and Process-Centric approaches and developing a dynamic user interaction catering to varying partner business process flows. The talk will explain how camunda BPM helped us grow our wireless business.
Local government has many moving parts, complex workflows, data routing and security concerns, and a general difficulty in buying and using new software. Building bespoke, custom software for each and every local government effort is also time-consuming and not a great use of public resources.
In this community presentation, San Francisco’s director of product management will showcase the latest thinking on how automation, with tools like Camunda, can be used to simplify and improve existing needs as well as address future problems.
This year has redefined 'business as usual' and we wanted to gauge how process automation was playing in a role in 2020 and beyond. So when our global community gathered for CamundaCon LIVE 2020.1 in April, we ran a global pulse survey of 160 attendees -- from Germany and the USA, to South Africa and Ecuador -- and we asked everything, from how COVID-19 had impacted business, to where they saw the future of process automation. Here's what we discovered...
Blitzumfrage zur aktuellen Nutzung von Prozessautomatisierung in Unternehmencamunda services GmbH
Dieses Jahr ist ein besonderes Jahr und hat den Begriff "business as usual" neu definiert. Die bisherige Geschäftswelt verändert sich rasant und wird digitaler, gefördert durch remote work.
In diesem Zusammenhang stellen wir uns die Frage, wie es sich mit der Prozessautomatisierung im Jahr 2020 und darüber hinaus verhalten wird. Werden bzw. wurden bereits Prozesse zunehmend automatisiert? Ende April 2020 führten wir eine Blitzumfrage mit 160 Probanden aus aller Welt durch und stellten Fragen nach den Auswirkungen von COVID-19 auf das Geschäft, zur aktuellen Situation, aber auch zur Zukunft der Prozessautomatisierung.
Die Ergebnisse dieser Umfrage können Sie in den Slides einsehen.
Webinar - A Developer's Quick Start Guide to Open Source Process Automation U...camunda services GmbH
We cut to the chase with this kick start primer to Camunda BPM for Developers. Learn the easiest ways to get Camunda BPM up and running in no time. To round it off, we will deploy a simple process and show different ways to integrate an existing REST service into this process.
The examples shown will contain suitable approaches for Java and non-Java developers.
Camunda BPM is the leading open-source platform for workflow and decision automation. For developer friendly organisations, it is becoming the de facto standard for process automation. Yet, there is always room for improvement. Can we allow users to monitor and improve their processes end-to-end - even if parts of the process are not automated with Camunda? Can we expand support for more programming languages? Can we make BPMN execution and standards support even more powerful? Yes, we can. And we have. Continuous improvement is at the heart of what we do.
Join this webinar with Camunda’s VP of Product Management, Rick Weinberg, as he discusses the workflow enhancements and operational efficiencies coming in the 7.13 release and the value they deliver to Camunda customers and the Camunda community. In this webinar, you’ll learn about:
- How Camunda Run lets teams automate and orchestrate processes…no JAVA or app server knowledge required
- Our Open API support will let any developer use Camunda in their preferred programming languages
- Seamlessly generating a Camunda Rest client in your language of choice
- Standards continue to drive Camunda as we expand Open API support of the REST standard, in addition to support for DMN1.3 and FEEL expressions
- Process Events Monitoring: End-To-End Process Monitoring and Reporting for your Camunda (or non-Camunda) process fragments
Presenters
Rick Weinberg, Camunda VP Product Management
Thorben Lindhauer, Engineering Manager Camunda BPM
Nico Rehwaldt, Principal Software Engineer Camunda Modeler
Niall Deehan, Camunda Developer Advocate
The new Process Events Monitoring feature set makes it possible for the first time to import process data into Optimize from a range of external sources and carry out monitoring, reporting, and continuous improvement for end-to-end processes even in cases where the entire process isn’t yet automated by Camunda BPM.
Enhancement in Optimize 3.0 include:
- New capabilities for efficient End-To-End Monitoring and Reporting
- New User Task Reporting and Monitoring capabilities which allow you to analyse performance trends for your user tasks
- New Flexible Alerting capabilities which allow you to send Alerts to any system of your choice
- New Dashboarding capabilities which simplify creating and modifying dashboards to a large extend
- Support for Elasticsearch 7
These new capabilities expand the scope of Optimize from a process analytics platform that’s entirely Camunda-centric to one that enables you to visualize, monitor, and improve processes anywhere in your organization–even the processes you haven’t yet gotten around to fully automating with Camunda.
In this webinar, Optimize Product Manager Felix Müller will be joined by Camunda Optimize Tech Lead Sebastian Bathke to share more on Process Events Monitoring and to show you step-by-step how to start using it.
Webinar: Monitoring & Orchestrating Your Microservices Landscape using Workfl...camunda services GmbH
A company’s core business processes nearly always span more than one microservice. In an e-commerce company, for example, a “customer order” might involve different services for payments, inventory, shipping and more. But how do these services play together to fulfill the customer’s desire?
Implementing long-running, asynchronous, and complex collaborations between distributed microservices is challenging. How can we ensure visibility of cross-microservice flows and provide status and error monitoring? How do we guarantee that overall flows always complete, even if single services fail? Or how do we recognize stuck flows so that we can fix them?
In this webinar, Bernd will explain how workflow automation supports the orchestration of microservices, to make sure business processes are always carried out - even in case of failure -
providing monitoring and visibility into the overall progress and status.
He will reveal how to do all of this without introducing monolithic workflows that clash with microservices principles. You will also learn how to balance orchestration (using a workflow engine) with choreography (using events). Still believe that choreography is more loosely coupled and thus the modern way to go? You definitely need to listen in…
Standard und Individual-Software vereint
Armin Heinzer, Leiter Business Process Solutions, finnova AG Bankware
Roland Imhof, Solution Engineer, finnova AG Bankware
Standard-Software oder kundenspezifische Individual-Software? Wir haben beides in einem Produkt vereint.
Mit der Advisor Workbench bieten wir unseren Bankkunden eine standardisierte Beratungslösung an. Diese erlaubt den Kundenberatern neue Kunden und Produkte zu eröffnen.
Dank Camunda und unserem Business Process Framework sind wir nun in der Lage die Standard-Prozesse der Advisor Workbench kundenindividuell und flexibel zu erweitern.
Wir werden aufzeigen, welche Herausforderungen wir hatten und wie wir dies mit Camunda umgesetzt haben.
Von Dokumenten zu Vorgängen – mit Koala auf der Überholspur.
Michael Karas, Software Entwickler und Business Analyst, Swiss Life
Markus Schimmer, IT Specialist, Swiss Life
Das Konzept des Workflow-Systems der Versicherung stammt noch aus der Ära der Dokument-Workflows. Neue Herausforderungen wie Digitalisierung und Automatisierung erfordern eine andere fachliche und technische Architektur. Die SwissLife Deutschland berichtet anhand eines produktiv genutzten Systems, welchen Weg die Versicherung bei Prozessautomation eingeschlagen hat und welche Erfahrungen bei der Transformation gesammelt wurden.
Konsolidierung des Designs & Integration der Planungsprozesse mittels Camunda Modeler & BPM Engine.
Thorsten Guggenberger, CEO, "J-IT" IT-Dienstleistungs GesmbH
Christian Stöhr, IT Business Analyst, A1
Wir geben einen Einblick in die Konsolidierung der semiautomatischen Planungsprozesse mittels Camunda Process Modeler und anschließend die Implementierung der Prozesse mittels Camunda BPM sowie der Integration in die Bestandslandschaft (Remedy, Tibco, uvm.).
Camunda als Kernkomponente der digitalen Transformation der Raiffeisen Bankengruppe Österreich.
Michael Feichtegger, IT-Architekt, Raiffeisen Software GmbH
Thomas Kriechbaum, IT-Architekt, Raiffeisen Software GmbH
Die Raiffeisen Software GmbH als Softwarelieferant der Raiffeisen Banken Gruppe Österreich setzt seit mehr als einem Jahrzehnt auf Open Source Workflow Lösungen.
Als jBPM 3 Nachfolgeprodukt wurde Camunda BPM ausgewählt. Im Zuge der Einführung von Camunda BPM standen wir vor einigen Herausforderungen.
Folgenden Punkte werden wir im Vortrag behandeln.
Darstellung der Architektur und Betriebsrahmenbedingungen (Parallelbetrieb unterschiedlicher Workflowlösungen)
Showcase 1: Migration bestehender BPM Prozesse nach Camunda BPM Prozesse bei bestehenden Applikationen
Showcase 2. Omnikanal Architektur mit Camunda BPM in OpenShift
Process Automation Forum Düsseldorf, Provinzial Rheinland Versicherung AGcamunda services GmbH
Prozessautomation bei der Provinzial Rheinland: Dunkelprozesse mit unstrukturierten und strukturierten Daten
Ralph Rennert, Betriebsorganisator, Provinzial Rheinland Versicherung AG
Simon Thiel, Fachinformatiker Anwendungsentwicklung, Provinzial Rheinland Versicherung AG
[Webinar] Announcing the Camunda Cloud Public Beta - February 2020camunda services GmbH
The document summarizes a webinar announcing the public beta of Camunda Cloud, a platform for process automation as a service. It discusses how process automation can help modernize IT architectures and develop software at scale using microservices. The webinar demonstrated designing a workflow in Camunda Cloud, creating a cluster to deploy it to, and debugging running workflow instances. Future plans for Camunda Cloud include general availability, adding capabilities for human tasks and process analytics, and expanding the platform's scalability and support.
We had a great time hosting our first Zeebe and Operate webinar of 2020!
We kicked off the new year with Zeebe and Operate releases, and in this webinar, we dove into what’s new complete with demos and example use cases.
We also discussed broader project and community updates and the Zeebe roadmap, and of course, there was plenty of time for Q&A.
Optimize provides business activity monitoring for workflows, supporting continuous process improvement by providing transparency into your automated workflows and decisions. Optimize’s business-friendly reports, dashboards, and alerts make it possible to identify process bottlenecks and improve end-to-end processes.
Here are some of the highlights from the 2.7 release that we’ll cover in the webinar:
• Faster insights into the live state of your business: Optimize isn’t just about after-the-fact analysis; monitoring live instances in near real time is also a key use capability. New filtering features enable users to more quickly get insights into running processes–all the way down to a specific step in a process.
• More secure cross-team collaboration with fine-grained control over sensitive data: Last quarter’s Optimize 2.6 introduced a new and robust user permissions system, making it possible to give a wide range of stakeholders access to Optimize while limiting who’s able to see what. 2.7 streamlines common user management tasks so you can get the right users access to the right data as quickly as possible.
A Comprehensive Guide to DeFi Development Services in 2024Intelisync
DeFi represents a paradigm shift in the financial industry. Instead of relying on traditional, centralized institutions like banks, DeFi leverages blockchain technology to create a decentralized network of financial services. This means that financial transactions can occur directly between parties, without intermediaries, using smart contracts on platforms like Ethereum.
In 2024, we are witnessing an explosion of new DeFi projects and protocols, each pushing the boundaries of what’s possible in finance.
In summary, DeFi in 2024 is not just a trend; it’s a revolution that democratizes finance, enhances security and transparency, and fosters continuous innovation. As we proceed through this presentation, we'll explore the various components and services of DeFi in detail, shedding light on how they are transforming the financial landscape.
At Intelisync, we specialize in providing comprehensive DeFi development services tailored to meet the unique needs of our clients. From smart contract development to dApp creation and security audits, we ensure that your DeFi project is built with innovation, security, and scalability in mind. Trust Intelisync to guide you through the intricate landscape of decentralized finance and unlock the full potential of blockchain technology.
Ready to take your DeFi project to the next level? Partner with Intelisync for expert DeFi development services today!
Letter and Document Automation for Bonterra Impact Management (fka Social Sol...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on automated letter generation for Bonterra Impact Management using Google Workspace or Microsoft 365.
Interested in deploying letter generation automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...Tatiana Kojar
Skybuffer AI, built on the robust SAP Business Technology Platform (SAP BTP), is the latest and most advanced version of our AI development, reaffirming our commitment to delivering top-tier AI solutions. Skybuffer AI harnesses all the innovative capabilities of the SAP BTP in the AI domain, from Conversational AI to cutting-edge Generative AI and Retrieval-Augmented Generation (RAG). It also helps SAP customers safeguard their investments into SAP Conversational AI and ensure a seamless, one-click transition to SAP Business AI.
With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...alexjohnson7307
Predictive maintenance is a proactive approach that anticipates equipment failures before they happen. At the forefront of this innovative strategy is Artificial Intelligence (AI), which brings unprecedented precision and efficiency. AI in predictive maintenance is transforming industries by reducing downtime, minimizing costs, and enhancing productivity.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Nunit vs XUnit vs MSTest Differences Between These Unit Testing Frameworks.pdfflufftailshop
When it comes to unit testing in the .NET ecosystem, developers have a wide range of options available. Among the most popular choices are NUnit, XUnit, and MSTest. These unit testing frameworks provide essential tools and features to help ensure the quality and reliability of code. However, understanding the differences between these frameworks is crucial for selecting the most suitable one for your projects.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Uwe Koch from Talanx - Talanx - our journey to the digital world of insurance with the help of process automation - Camunda Day Oslo 2018
1. Talanx - our journey to the
digital world of insurance with
the help of process automation
Uwe Koch, Enterprise-Architektur und Security
Talanx Systeme AG,
Camunda Day Oslo, June 21th 2018
2. Talanx - our journey to the digital world of insurance with the help of process automation2
The Talanx Group
With premium income of EUR 33.1 billion (2017) and about 22,000 employees,
Talanx is one of the major European insurance groups.
Industrial insurance: One of the major providers of commercial lines in Germany,
excellent position in major European markets
Life insurance: Belongs to the largest life insurers in Germany
One of the leading bancassurance providers in Germany
Reinsurance: Global player with Hannover Re as one of the leading reinsurers
in the world
Investments: EUR 118.7 billion*
Financial strength ratings: Standard & Poor’s: A+/stable (strong)**
A.M. Best: A/stable (excellent)***
* as at 31.12.2017
** Talanx Primary Insurance Group
*** Talanx AG and its major operating subsidiaries
3. Talanx - our journey to the digital world of insurance with the help of process automation3
The Talanx Group
Talanx operates in five business areas:
Retail Germany
Retail International
Industrial Lines
Reinsurance (Property/Casualty Reinsurance, Life/Health Reinsurance)
Financial Services
The Talanx Group can look back on more than one hundred years of
experience, yet we are a young, dynamic company
Talanx is active in about moren than 150 countries with a workforce
numbering some 22,000 employees as of year-end 2017
Talanx headquarters is based in Hannover
4. Talanx - our journey to the digital world of insurance with the help of process automation4
Talanx Group: Five business areas
Industrial
Lines
Retail
International
Financial
Services
ReinsuranceRetail Germany
5. Talanx - our journey to the digital world of insurance with the help of process automation5
Our ranking in Germany: Unchanged on rank 3
Source: Own presentation based on annual reports
As at: 15.03.2018
Rank
Company/Group
Gross premiums
(EUR billion)
2017 2016 2017 2016
1 1 Allianz 119.5 116.2
2 2 Munich Re 48.9 48.9
3 3 Talanx-Konzern 33.1 31.1
4 4 R+V1 14.8 14.8
5 5 Debeka1 9.8 9.8
6 6 VKB Versicherungskammer
Bayern1 7.8 7.8
7 7 HUK1 6.9 6.9
8 8 Signal Iduna1 5.6 5.6
9 9 Gothaer1 4.4 4.4
10 10 W&W1 4.0 4.0
6. Talanx - our journey to the digital world of insurance with the help of process automation6
2017 among the 7 largest insurance providers in Europe
1
2
3
5
4
6
10
8
9
7
1
2
3
4
5
6
7
8
9
10
2017 | 2016 Gross premiums (EUR billion)
Allianz
AXA1
Generali1
Prudential2
Munich Re
Zurich
CNP3
Aviva3
Swiss Re
50.3
119.5
94.2
68.5
49.1
41.3
33.1
32.5
31.6
31.5
1 prior-year‘s figures 2 gross written premium 3 preliminary figures Source: annual reports, as at 15.03.2018
7. Talanx - our journey to the digital world of insurance with the help of process automation7
Talanx worldwide – subsidiaries and branches
5
continents
about
150
countries
22,000
employees worldwide
(As at December 2017)
10,700
employees outside
Germany
(As at December 2017)
America Europe HU Hungary SK Slovakia Africa Asia/Pacific
AR Argentina AT Austria IE Ireland TR Turkey ZA South Africa BH Bahrain
BM Bermuda BE Belgium IT Italy UK UK CN China
BR Brazil CH Switzerland LU Luxembourg Australia IN India
CA Canada CZ Czech Republic NL Netherland AU Australia JP Japan
CL Chile DE Germany NO Norway KR Korea
CO Colombia DK Denmark PL Poland MY Malaysia
MX Mexico ES Spain RU Russia SG Singapore
PE Peru FR France SE Sweden TW Taiwan
US USA GR Greece
UY Uruguay
8. Talanx - our journey to the digital world of insurance with the help of process automation8
Focus of digitalization is on
improving the grade of automated processing
Phone
Inputmanagement
(Mail, Facsimile,Email)
Webservices
(intern & extern)
& portals
Protocol/
Archive
Result-
communication
Manual processing
Automated processing
Work list
Initialization Work list Work processing Finalization
@
Batch
www
9. Phone
Inputmanagement
(Mail, Facsimile,Email)
Webservices
(intern & extern)
& portals
Initialization
@
www
Talanx - our journey to the digital world of insurance with the help of process automation9
The quality of the input data is the base for a successful process
automation
manual
processable
work
automatic
processable
work
M
M
M
Work list
Input data quality and quantity
input channels differ in data quality and quantity
(e.g. unidirectional communication)
Improvements: plausibility checks / scanning, indexing and
validation (input management)
A
A
A
M = manual part
A = automated part
Low specificated tasks
High specificated tasks
10. Talanx - our journey to the digital world of insurance with the help of process automation10
Manual processing via UI vs.
Automated processing via service API
Protocol/
Archive
(Result-)
Communication
Batch
Business
application
Services
Clerk
Processes
Work processing Finalization
Synchronisation
Always sync state of automated process in a work list item, viewable by the clerk.
Phone
Inputmanagement
(Mail, Facsimile,Email)
Webservices
(intern & extern)
& portals
Initialization
@
www
manual
processable
work
automatic
processable
work
M
M
M
Work list
A
A
A
11. Talanx - our journey to the digital world of insurance with the help of process automation11
Manual processing via UI vs.
Automated processing via service API
Protocol/
Archive
(Result-)
Communication
Batch
Business
application
Services
Clerk
Processes
Work processing Finalization
Phone
Inputmanagement
(Mail, Facsimile,Email)
Webservices
(intern & extern)
& portals
Initialization
@
www
manual
processable
work
automatic
processable
work
M
M
M
Work list
A
A
A
Focus
12. Process Engine
Orchestrate service calls to build a real business workflow
Started with ApplyInsurance, CancelInsurance, RefurbishInsurance
ESB – Enterprise Service Bus
Central infrastructure to use and deliver services
Transparency of service host system
Transactionality (garantee of service execution) – retry mechanism
Monitoring, reporting
Talanx - our journey to the digital world of insurance with the help of process automation12
Batch
„Integration happens exactly when nationality doesn‘t play any role“
Marina Zuber
Integration data models and services group wide
Objects (Partner, Policy, Mandate, …) and
Services (PartnerSearch/-Modify, MandateProcessing…)
Start: UML Modelling (today: DSL, text based)
13. Milestones of process automation 1/2
Integration architecture
with process automation
Data & service modelling
SOA , ESB, BPEL notation12012
Talanx - our journey to the digital world of insurance with the help of process automation13
• ApplyInsuranceProcess
• CancelInsuranceProcess
• Long running RefurbishInsuranceProcess ( 2 part idea)
14. Milestones of process automation 1/2
Data & service modelling
SOA , ESB, BPEL notation
Talanx - our journey to the digital world of insurance with the help of process automation14
Process automation is reliable and useful
Integration architecture
with process automation12012
• ApplyInsuranceProcess
• CancelInsuranceProcess
• Long running RefurbishInsuranceProcess ( 2 part idea)
15. Milestones of process automation 1/2
Data & service modelling
SOA , ESB, BPEL notation
Talanx - our journey to the digital world of insurance with the help of process automation15
Process automation is reliable and useful
Monitoring / reporting in the works
Integration architecture
with process automation12012
• ApplyInsuranceProcess
• CancelInsuranceProcess
• Long running RefurbishInsuranceProcess ( 2 part idea)
16. Milestones of process automation 1/2
Data & service modelling
SOA , ESB, BPEL notation
Talanx - our journey to the digital world of insurance with the help of process automation16
Process automation is reliable and useful
Monitoring / reporting in the works
Need for automation increases heavily
Integration architecture
with process automation12012
• ApplyInsuranceProcess
• CancelInsuranceProcess
• Long running RefurbishInsuranceProcess ( 2 part idea)
17. Milestones of process automation 1/2
Data & service modelling
SOA , ESB, BPEL notation
Talanx - our journey to the digital world of insurance with the help of process automation17
Process automation is reliable and useful
Monitoring / reporting in the works
Need for automation encreases heavily
Automation costs, scaling, skill
Integration architecture
with process automation12012
• ApplyInsuranceProcess
• CancelInsuranceProcess
• Long running RefurbishInsuranceProcess ( 2 part idea)
18. Milestones of process automation 1/2
PoC Camunda (inkl.
port ApplyInsurance-
Process)
Blackbox migration
BPMN, Java, Websphere,ESB22014
Talanx - our journey to the digital world of insurance with the help of process automation18
Check integration capacity
ESB pattern (sync, async, async-callback)
Java development process, deployment
Websphere, Oracle operation
BPMN modelling
Cockpit plugin: monitoring
(release upgrade process engine, support check)
1:1 port ApplyInsuranceProcess (test stage)
Data & service modelling
SOA , ESB, BPEL notation
Integration architecture
with process automation12012
19. Milestones of process automation 1/2
PoC Camunda (inkl.
port ApplyInsurance-
Process)
Blackbox migration
BPMN, Java, Websphere,ESB22014
Talanx - our journey to the digital world of insurance with the help of process automation19
Check integration capacity
ESB pattern (sync, async, async-callback)
Java development process, deployment
Websphere, Oracle operation
BPMN modelling
Cockpit plugin: monitoring
(release upgrade process engine, support check)
1:1 port ApplyInsuranceProcess (test stage)
Data & service modelling
SOA , ESB, BPEL notation
Integration architecture
with process automation12012
20. Milestones of process automation 1/2
Architecture approval
Camunda
Maintenance costs + ROI
migration efforts32015
Talanx - our journey to the digital world of insurance with the help of process automation20
PoC Camunda (inkl.
port ApplyInsurance-
Process)
Blackbox migration
BPMN, Java, Websphere,ESB22014
Data & service modelling
SOA , ESB, BPEL notation
Integration architecture
with process automation12012
21. Milestones of process automation 1/2
Architecture approval
Camunda
Maintenance costs + ROI
migration efforts32015
Talanx - our journey to the digital world of insurance with the help of process automation21
PoC Camunda (inkl.
port ApplyInsurance-
Process)
Blackbox migration
BPMN, Java, Websphere,ESB22014
Data & service modelling
SOA , ESB, BPEL notation
Integration architecture
with process automation12012
Digital car insurance
ApplyInsuranceProcess42016
22. „Originally we just looked out to automate our processes…“
22
Foto: petraraab.blogspot.com
Culture
Organisation
Methods
Technology
Architecture
Businessmodel
Process-
automation
Process automation means also organisational change management
Business processes encompass
essential parts of value creation chain.
So if business processes are being
changed, this does have considerable
effects on the whole business.
Hence being successful on process
automation means also considering the
respective disciplines.
Talanx - our journey to the digital world of insurance with the help of process automation
23. Agile procedure models (extract)
Kanban as base for agile project management
„If you want another result – change your approach“
Extreme
Programming (XP)
Scrum
Kanban
Agile
Unified Process
…
Kanban recommends that something must be done, but doesn‘t regulate how it is done.
23 Talanx - our journey to the digital world of insurance with the help of process automation23
24. Division
IT
Project
1
Project
2
Task
…
Production/
Projects
Solution space: Process workshop Implementation Output
Automated
process
A
Semi-automated
process
B
Monitoringandsupervisingofprocesscosts
1.Receiving task/
process
3. Feedback /
confirmation of
methods an
prototype
2. Process modelling,
testing methods,
specifications and
solution patterns
4. Assigning
implementation
Process workshop:
Iterative und interdisciplinary optimization of processes
A collaborative approach with „garage“ character
„Process workshop“ seen as a process
Interdisciplinary core team
consisting of business analysts,
process manager, process implementers,
experts from involved subject areas
24
Culture
24 Talanx - our journey to the digital world of insurance with the help of process automation
25. From process to solution
Gradually increasing the degree of maturity in design
25
Methods
Creative approaches for finding solution
patterns and achieving an optimized
process flow
1
High-level precision in finalizing
process design and implementation
E2E view
2
Talanx - our journey to the digital world of insurance with the help of process automation
Process workshop
26. „A model becomes alive…“
26 Talanx - our journey to the digital world of insurance with the help of process automation
Technical business model
Focusses on automation (Camunda)
3
Process- and service implementation
Java, technical refinements of the model,
continuous feedback for the business
4
Process workshop & IT
27. BPMN (Business Process Model and Notation)
models capture Talanx
Talanx - our journey to the digital world of insurance with the help of process automation27
28. BPMN (Business Process Model and Notation)
„Language is the dress of thought.‘‘
Functional
process
Modeling in the process workshop
Business analysts
Represent the funcional process in BPMN
From continuous text to models
Process implementation team
Common tooling
Implementation starts on base of the
functional model
No interpretation of the model by the
developer
Common processable language BPMN
Understandable processes for both sides
Process monitoring via console
Errors can be analyzed and fixed together
Business – IT alignment – next generation
Technical
process
Talanx - our journey to the digital world of insurance with the help of process automation28
Samuel Johnson
29. DMN (Decision Model and Notation)
Advantages similar to BPMN
Talanx - our journey to the digital world of insurance with the help of process automation
RulesBusiness defines rules
Simple look of rules
Responsible for rules
From continuous text to tables
Process implementation team
No media disruption
1:1 use of table rules as base
of the implementation
No misunderstanding / interpretation of rules
by the development team
Business – IT Alignment – Next Generation
Processable rules understandable for all
Analogy by BPMN for processes
Monitoring of rules in cockpit view
29
30. Example
ApplyInsuranceProcess (car) – a complete digital product
30 Talanx - our journey to the digital world of insurance with the help of process automation
Input channels
HDI.de
Check24 (comparison portal)
Agents portal NaFi
31. New business models opened up new markets
31
Business model
Current Functionalities (2016)
TÜV certified registration process
with postal PIN transmission
Login and logout process
Display and administration of personal data
Contract overview (automobile online products)
Display of contract details
Digital access to correspondences
Downloading documents
View and change address/ bank data
Make contact in case of claims
Start a correspondence
Broad Q&A concept
(in order to reduce further inquiries)
Responsive webdesign
Bank data validation
Change payment method
Extended automatic reminder and tracking
Update user and contact data
Change automobile tariff criteria
Talanx - our journey to the digital world of insurance with the help of process automation
32. Keep it simple ?
In any case from customers view!
Enhancement
New
Roles &
Resps. Policy mgmt
SAP(car)
Firewall
Quotation
System
Partner
Calculation
Access
Protection
Archive
API
Gateway
Intranet
DMZ
ESB
Work List
Portal
Firewall
hdi.de
Portal
Internet
hdi.de Check24.de
32 Talanx - our journey to the digital world of insurance with the help of process automation
724365
Basic Infrastructure
Established Systems
Processes
(Camunda)
33. 33
Hollywood movie: Marilyn Monroe, Tony Curtis, Jack Lemmon
Talanx - our journey to the digital world of insurance with the help of process automation
„Some like it hot“ - Camunda heatmap
34. „I did it my way“ – plugin Camunda Cockpit
CSV Export
Talanx - our journey to the digital world of insurance with the help of process automation34
Song: Frank Sinatra
35. Autumn‘s attempt in process automation was quite successful
Implementation of BPMN-based processes in renewed system landscape
Already during the design phase high
transparency ist given for all parties involved
Defects and optimisation possibilities in
productive operation can be identified through
all involved service provider:
Simultaneous a significant increase in
automatic processing and processing
volume is made within a few weeks
Already in the third month after GoLive the
automatic processing rate of most selling
distributor was 97%.
35
0
10
20
30
40
50
60
70
80
90
100
4644 5250484240
Rate Parts
Talanx - our journey to the digital world of insurance with the help of process automation
36. E2E Monitoring is more than monitoring the automated part
Enhancement
New
Roles &
Resps. Policy mgmt
SAP(car)
Firewall
Quotation
System
Partner
Calculation
Access
Protection
Archive
API
Gateway
Intranet
DMZ
ESB
Work List
Portal
Firewall
hdi.de
Portal
Internet
hdi.de Check24.de
36 Talanx - our journey to the digital world of insurance with the help of process automation
724365
Basic Infrastructure
Established Systems
Processes
(Camunda)
37. Talanx - our journey to the digital world of insurance with the help of process automation37
E2E View – Process events
UseCase E2E Reporting
E2E presentation in the data warehouse
Process id for correlation
Enrichment of data at DWH level
Dashboards
Portal
Policy
mgmt.
Archive
Process start
Event DB
Event API
1
2
3 Export
Create Event
DWH
…
38. Talanx - our journey to the digital world of insurance with the help of process automation38
E2E View – Process events
UseCase state feedback
State feedback for caller
Asynchronous start of the process without direct response
State needed (progress, document/policy generation)
Proactive response
Portal
Policy
mgmt.
Archive
Process start
Event DB
Event API
1
2
3 State feedback
Create Event
39. Talanx - our journey to the digital world of insurance with the help of process automation39
E2E View – Process events
UseCase occasional process start
Start of process
Leads, campaigns because of occurance of events
e.g. claim reported => start cross selling with additional offer
Change of address => Start ModificatePolicyProcess (e.g. homeowners insurance)
Portal
Process start1
2
3 Process start
Policy
mgmt.
Archive
Event DB
Event API
Create Event
40. Talanx - our journey to the digital world of insurance with the help of process automation40
E2E View – Process events
UseCase effects on long running processes
Reaction of long running processes to relevant modifications
Basic conditions changed
Example: anual rate property check (car)
Policy
mgmt.
1
3
Create event
„Policy cancelled“
Clerk
Cancel policy
Yearly
2
1
Process start
Request
properties of policy rates
Event DB
Event API
41. Talanx - our journey to the digital world of insurance with the help of process automation41
E2E View – Process events
UseCase effects on long running processes
1
4
Event
„Policy
cancelled“
Clerk
Yearly
5 Process
cancelled
Reaction of long running processes to relevant modifications
Adhoc reaction to change of basic conditions (ensure actual reporting)
Generally already implemented for manual cancellation
1
Policy
mgmt.
3
Create event
„Policy cancelled“
Cancel policy2
Event DB
Event API
Process start
Request
properties of policy rates
42. Talanx - our journey to the digital world of insurance with the help of process automation42
Open Questions about events
Trust when sending …
How can I be sure that not everybody gets this event ? Because I categorize them as a secret?
...and receiving events
How can I be sure, that this event is true and not modified by someone unauthorized?
Or: Is this event an interpretation or an assumption?
- Prevent „Fake news“ -
43. Milestones of process automation 2/2
Process events Build process event system
Encrease processes retail52017
Talanx - our journey to the digital world of insurance with the help of process automation43
44. Milestones of process automation 2/2
Process events
Portal industry
car fleets
Build process event system
Encrease processes retail
Start process development
industry: ModifyReferenceData
5
6
2017
2017
Talanx - our journey to the digital world of insurance with the help of process automation44
45. Milestones of process automation 2/2
Process events
Portal industry
car fleets
Claim
industry international
Build process event system
Encrease processes retail
Start process development
industry: ModifyReferenceData
Start process development
PreClaimRegistration, 24x7
5
6
7
2017
2017
2017
Talanx - our journey to the digital world of insurance with the help of process automation45
46. Milestones of process automation 2/2
Process events
Portal industry
car fleets
Claim
industry international
Start process automation life insurance
microservice – like architecture
Build process event system
Encrease processes retail
Start process development
industry: ModifyReferenceData
Start process development
PreClaimRegistration, 24x7
5
6
7
8
2017
2017
2018
2017
Talanx - our journey to the digital world of insurance with the help of process automation46
47. Business processes, the microservice idea
Embedded process engine, dedicated database, REST API
adapters for legacy backends
Microservice
„Process
preparation“
embedded
Camunda Engine
Microservice
A
Camunda
DB
Microservice
X
…
Microservice
Process events
Camunda
Cockpit
Service
„GetPolicyData “
Service
„SearchWorkItem “
Service
„ModifyRate “
Backend APIs„Process“-microservices
Camunda
DB
Camunda
Cockpit
Camunda
DB
Process state event
REST/JSON
embedded
Camunda Engine
embedded
Camunda Engine
Camunda
Cockpit
R&D
Talanx - our journey to the digital world of insurance with the help of process automation47
48. Contact
Uwe Koch
Talanx Systeme AG
uwe.koch@talanx.com
Thank you for listening!
Any questions?
Feel free to contact me!
Talanx - our journey to the digital world of insurance with the help of process automation48
49. Big Picture Process Automation
Process Control
BAM (Business
acitivity monitoring)
• Process controlling
• CIP
ESB - Middleware
Services
(Manual)
Workflow
Archive
Partner
Mgmt
Policy
Mgmt
Collecti. /
Disburse.
Output
Mgmt
Agents
Mgmt
Prov.
Police
Layout
Input
Mgmt
Quotation
System
Process
initiation
Business Domain
• Micro Processes
• Line Specific Processes
Macro Process Control
• Definition of general
processes and use cases
3. Telephony1)
1. Documents1)
2. Digitali-
zation1)
1) Input chancels respectively process initiator
Processing and Information System
• Inbox
• User Interface
• Tasks and Processes
„A tidy house, a tidy mind.“
49
Architecture
49 Talanx - our journey to the digital world of insurance with the help of process automation
50. Talanx - our journey to the digital world of insurance with the help of process automation50
Manual processing via UI vs.
Automated processing via service API
Protocol/
Archive
(Result-)
Communication
Batch
Business
application
Services
Clerk
Processes
Work processing Finalization
Phone
Inputmanagement
(Mail, Facsimile,Email)
Webservices
(intern & extern)
& portals
Initialization
@
www
manual
processable
work
automatic
processable
work
M
M
M
Work list
A
A
A
Fokus
51. Process automation
Service orchestration(including manual tasks)
High instance volume
Reoccuring process
Complex workflow
Service APIs available and reasonable
Target: Automatic processing
Focus: Using target application landscape
Can be supplied in the mid- to long term
IT ressources
Robotics
Surface orchestration (mostly Copy & Paste)
Low instance volume
Oneway/junk process
Simple workflow
Servicecalls not possible / reasonable
Target: Automation of manual tasks (with Uis)
Focus: Using existing application‘s UI
Can be supplied in the short term
Business ressources
Transparent process automation, reporting and optiomization (high
process volume) on base of service orchestration
Quick macro recording and parameterized replaying of manual
tasks using existing Uis of existing applications
Process automation and robotics –
A quick overview
Talanx - our journey to the digital world of insurance with the help of process automation51
52. Example
Automated processing of (paper) questionnaires
52
Policy holder
Shipment of completed
questionnaire to
HDI
Questionnaire
Forwarding questionnaire
to
input management
Input management
Digital input of
information (mostly
automated scanned and
indexed
Robot „Futura“
Automatic processing
via interaction
between necessary
applications
Forwarding of
preprocessed input
to the robot
Policy
management
3
Internet
Explorer
Remote control existing
applications via user interface
Copy & Paste
21
Work item list Outlook Manual
creation of
documents
Mozilla
Firefox
Excel
Business
In case of failure the
work item is redirected to
the clerk, e.g.
handwritten notes on the
questionnaire
Automatic processing4
Talanx - our journey to the digital world of insurance with the help of process automation
Rejection to
manual
processing
4
Batch
53. 53 Talanx - our journey to the digital world of insurance with the help of process automation