Get to know Cegeka and it's portfolio and core values. Make an appointment today and I'll happy to explain you what we can do for your company....for you! Yin E: yin.oei@Cegeka.be M: 0472/195019

1. 1
INTRODUCTION TO CEGEKA
YIN OEI, BD MANAGER, CEGEKA GROUP

2. You know
our name,
not our
story

4. Some more history

5. Facts & Figures Cegeka Group*
€ 380 M
2015 forecast
7000
customers
3000+
employees
Privately Held
+70% family owned
Top 200 Clients
Account for 80% revenue
From 30
to 3000
in
22
years

6. From a Benelux ICT Integrator
90% of employees work in
Benelux · 98% of revenue
from Benelux
Operations in 6 countries:
Benelux, France, Poland,
Romania* *Group
Shared
Service
for
software
development
and
24/7
remote
infrastructure
services
(NOC/Service
Desk)

7. To a European ICT Integrator
69% of employees work in
Benelux · 76% of revenue
from Benelux
Operations in 11 countries:
Austria, Benelux, Czech Rep.,
France, Germany, Italy,
Poland, Romania*, Slovakia *Group
Shared
Service
for
software
development
and
24/7
remote
infrastructure
services
(NOC/Service
Desk)

8. 8
Shared Service Center in Romania +200 employees

9. Solid growth and profitability track
€ 0
€ 4,000,000
€ 8,000,000
€ 12,000,000
€ 16,000,000
€ 20,000,000
€ 24,000,000
€ 28,000,000
€ 32,000,000
€ 36,000,000
€ 40,000,000
€ 0
€ 50,000,000
€ 100,000,000
€ 150,000,000
€ 200,000,000
€ 250,000,000
€ 300,000,000
€ 350,000,000
€ 400,000,000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
EBITRevenue
Revenue EBIT

10. Double digit growth

11. We outperform the Benelux market
75%
100%
125%
150%
175%
200%
225%
250%
2008 2009 2010 2011 2012 2013
Cegeka Group cumulated growth Cegeka Group organic growth Benelux markt

12. A diversified portfolio
Full
Outsourcing
IT
Infrastructure
Application
Development
Professional
Services

13. Portfolio
KNOWLEDGE
INTEGRATION
CLOUD
SERVICES
INTEGRATION

14. OUTSOURCING
Remote
Infrastructure
Management
Remote
Workplace
Management
IT
Service
Desk
Security
&
Networking
Storage
Cloud
Solutions
IT
Workplaces
Office
365
/
Lync
Virtualization
SaaS
Functional
Application
Management
Technical
Application
Management
IaaS
PaaS
Agile
Coaching
Agile
Transformation
Custom Software
Development
Mobile
Collaboration
Digital
ERP
Data
Intelligence
CRM
Document
Management
Workforce
Management
SOFTWARE
SOLUTIONS
INFRASTRUCTURE
SOLUTIONS
STAFFING
CONSULTING
Portfolio

15. Cegeka Cloud Services
Compliance - Regulation - Security
Architecture - Solution Design
ServiceManagement
E2E
Servicedesk1stline
Wide Area
Network
Business IT
Alignment
Application
Developement &
Maintenance
Technical
Application Mngt
System & Infrastructure
Mngt
Hosting
Unified Communication & Collaboration
Mobile Device
Management
Workplace Support
Workplace
Infrastructure Services
Local Area
Network
Engineering2nd/3rd
line
Fixed Telephony
Mobile
Communications
HW
Solutions
&
related
projects
Ad hoc
Infrastructure
Projects
Migratie
Virtualisatie
Consolidatie
Rationalisatie
Optimalisatie
Implementatie
Inrichting
beheer-
organisaties
Remote
Managed
Infrastructure
Services
Infrastructure
Consultancy
Cloud Services Integrator
Transitie & Projectmanagement
Architecture - Solution Design
Compliance - Regulation - Security
Core Portfolio

16. 16
Datacenter Hasselt
Own Tier 3 data centers
99,982 % availability
700 kW capacity
Shared & Dedicated
Platforms
ITILv3 governance
Kyoto Cooling

17. Satisfaction by IT domain:
data center & application hosting
#
of
contacts

18. Application dev
500 Strong Software Factory

19. Satisfaction by IT domain:
Application development, maintenance and testing
#
of
contacts

20. Digital Business Solutions

21. Healthcare
Healthcare & Lab Solutions

22. Focus on value adding ICT services
36%
18%8%
8%
9%
12%
2%
7%
Industry
(other) Banking
and
Insurance
Housing Healthcare
Social
Security Public
Sector
Retail Logistics
20%
39%
23%
18%
Infrastructure
solutions
Applications
&
Solutions
Outsourcing
Professional
Services
15%
turnover
from own software
products (Cegeka
IP)

23. INFRASTRUCTURE
CLUSTER
Business
&
Technology
Partners

24. APPLICATIONS
CLUSTER
Business
&
Technology
Partners

25. Happy
clients
are
our
product

27. Telenet
This leading Belgian telco has
outsourced the development and
maintenance of over 150 e-business
applications to Cegeka.

28. Argenta
Relies
on
Cegeka
for
their
banking
application
infrastructure
and
for
the
development
of
their
offices
automation

29. LOT Polish Airlines
Saves
operational
costs
thanks
to
Cegeka’s
infrastructure
projects
and
remote
infrastructure
management

30. EDENRED
Has
automated
the
order
process
for
the
electonic Ticket
Restaurant
via
a
collaboration
portal
with
Cegeka
subsidiary
NSI

31. FOD MOBILITEIT
Is
modernising their
ICT-­‐department
and
processes
with
focus
on
ICT-­‐business
alignment
with
the
help
of
Cegeka

32. VRT KETNET
Makes
use
of
Cegeka’s
high
availability
hosting
for
its
web
platform.

33. knab
This
recently
launched
Dutch
savings
bank
has
its
entire
banking
platform
hosted
and
managed
24/7
by
Cegeka

34. 34
Vandemoortele
This Belgian producer of premium oils
and vinaigrettes outsources all its
datacenter activities completely to
Cegeka.

35. Delta
The Dutch multi-utility company Delta
outsources its datacenter activities to
Cegeka.

36. NEC
The international communication
software company NEC works with
Cegeka’s software factory in Romania
to develop product innovations.

37. Carglass
Chose
after
a
loyal
15-­‐year-­‐old
relationship
to
work
with
Cegeka’s
consulting
division
again
to
develop
their
ICT
strategy
and
future
roadmap.

38. KBC Securities
Processes
millions
of
transactions
quickly
and
reliably
thanks
to
Cegeka’s
24/7
high
availability
infrastructure
management
and
application
development
support.

39. SN Brussels Airlines
Enjoys
a
reusable,
highly
configurable
and
highly
available
webshop by
Cegeka,
used
for
selling
combined
tickets
for
a
popular
Belgian
dance
festival.

40. More happy customers

41. You know
our story,
not our
vision

42. The world has become a giant
network.
#connectedorganisation

43. Faster
responses
Personalized
service
Better
experiences
Your customers expect more.
#connectedorganisation

44. Yet, we continue to work like we
always have.
#connectedorganisation

45. As a result,
companies
are being
disrupted.
#connectedorganisation

47. Connected Organisation
Breaking down functional and geographical barriers
CustomersProspects
Finance
Sales ServiceMarketing
R&D HR
Leads

48. What if you could work like a network?

49. Listen
to
conversations
that
matter
Adapt
and
make
smarter
decisions
Grow
your
business
Work like a network.
#connectedorganisation

50. Transparent Communication
Centralized Collaboration
Global knowledge Exchange
Self organized Communities
4 Cornerstones
Cegeka’s Connected Organisation
Organisation
for
Users
Organisation
for
Organisation
Users
for
Users
Users
for
Organisation
CollaborationCommunication
Communities Knowledge exchange
#connectedorganisation

51. 20% Technology
80% DNA
#connectedorganisation

52. You know our
story, our
organisation,
not our
DNA

53. Our DNA: mentality of an entrepreneur
& the professionalism of a corporate service provider

54. Our DNA: innovation together with clients
Technology Partnerships
Continuous Innovation
15 Competence Centers
Innovation Network

55. Our DNA: highest quality standards
ISO 27001 & 27002
ISO 9001
ISAE 3402
CMMI Level 3

56. Our DNA: engaged employees make the difference
15 nationalities
3200 employees
Engagement index 7,2
30% women

57. Our DNA: cross country and divisional teamwork

58. Our DNA: agile culture
Business driven
Open communication
Creativity
Continuous improvement

59. Our DNA: we support CSR initiatives for children

60. 60
www.cegeka.be
www.twitter.com/cegeka
www.linkedin.com/company/cegeka
www.youtube.com/2010cegeka
blog.cegeka.be
www.flickr.com/cegeka
HOOFDKANTOOR HASSELT
Universiteitslaan 9
3500 Hasselt
België
T +32 11 24 02 34
F +32 11 23 34 25
E info@cegeka.be