1. Deepak Sharma
Email id: deepak_clg@live.com Contact no: +98 91078 45908
+91 98832 27646
Objective: To work with an organization where I can get opportunities to both – utilize
and grow my technical and commercial skills and knowledge and can grow.
Career Abridgement: I have more than 7.0 years of experience in managing the
RA and FMS Mediation, Re-Rating and Re-Billing (Both Technical & Business
side), ETL System of GSM operators. I have good Troubleshooting, Time
Management and Analysis skills with proven abilities in planning and management.
IT Skills:
Technologies: Unix, Unix shell scripting, SQL, PL/SQL
Database, Tools & Application Servers: Oracle 10g, Oracle 11g, ETL
Tools & Application Servers: Subex ROCFM 8.x and ROCRA 8.x, MDA LavaStorm
LAE, LTW, LDR, ONEREViEW ETL(Connectiva), RA-Workspace(Connectiva), Toad, X-
Manager, putty, filezilla, jira, cute ftp
Operating System :Sun Solaris (SUNW,Sun-Fire-V890, 64 bit), Windows
Domain :Telecom
Training and certifications :
• Undertook corporate training Subex ROCFM 8.2 and ROCRA 8.2.
• Undertook corporate training on UNIX and PL/SQL.
• Gone through training session of Subex RA product Diamond and FMS product
NIKIRA
• Attended introductory session for WeDo RA product RAID.
• Also had training on GMBS E_Payments.

2. Work Experience: 7.0+ Yrs
1. Currently working in Subex Ltd . , Bangalore, since 26th
Feb 2014.
Company Profile:
Subex Limited is a leading global provider of Business and Operations Support Systems
(B/OSS) that empowers communications service providers (CSPs) to achieve competitive
advantage through Business and Capex Optimization - thereby enabling them to
improve their operational efficiency to deliver enhanced service experiences to
subscribers.
The company pioneered the concept of a Revenue Operations Center (ROC®) – a
centralized approach that sustains profitable growth and financial health through
coordinated operational control. Subex's product portfolio powers the ROC and its best-
in-class solutions such as revenue assurance, fraud management, asset assurance,
capacity management, data integrity management, credit risk management, cost
management, route optimization and partner settlement. Subex also offers a scalable
Managed Services program with 30 + customers.
Subex has been awarded the Global Market Share Leader in Financial Assurance 2012 by
Frost & Sullivan and has been the winner of Pipeline Innovation Award 2013 in Business
Intelligence & Analytics; Capacity Magazine Best Product/ Service 2013. Subex has
continued to innovate with customers and have been jointly awarded the Global
Telecoms Business Innovation Award 2014 along with Telstra Global; in 2012 with Idea
Cellular for Managed Services and in 2011 with Swisscom for Fraud Management.
Subex's customers include 29 of top 50 operators* and 33 of the world’s 50
biggest# telecommunications service providers worldwide. The company has more than
300 installations across 70 countries.
2. Worked in Ericsson India Global Services (P) Ltd. , Kolkata, From December
2011 – 21st February 2014
Company Profile:
Ericsson (Telefonaktiebolaget L. M. Ericsson) (OMX: ERIC B, NASDAQ: ERIC), one of
Sweden's largest companies, is a provider of telecommunication and data
communication systems, and related services, covering a range of technologies,
including especially mobile networks. Ericsson is currently the world's largest mobile
telecommunications equipment vendor with a market share of 35%.
Directly and through subsidiaries, Ericsson also has a major role in mobile devices and
cable TV and IPTV systems. Ericsson was also the inventor of Bluetooth.
Ericsson has offices and operations in more than 180 countries, with more than 17,700
staff in Sweden, and also significant presences in, for example, Brazil, China, Finland,
India, Ireland, Italy, Hungary, the UK and the US.

3. 3. Worked with RS Software Limited from September 2011 to November 2011.
Company Profile:
RS Software has focused exclusively on the payments industry since its inception
in 1991. Our payments expertise has helped clients address the convergence of
payment types, the proliferation of mobile devices, the move to cloud computing
and the introduction of new strategies, such as behavioral targeting. No other
custom software provider delivers more industry-specific knowledge and
experience to organizations competing for market share in the payments space.
RS Software has built solutions for the introduction of new standards such as
EMV and new technologies such as mobile and contactless payments while
mitigating the pain and cost associated with the legacy systems supporting them.
We offer a comprehensive range of services – custom application development,
quality assurance, testing, maintenance, support and strategic consulting – with
an emphasis on availability, scalability and security.
RS Software serves a client list that includes the world’s leading payments
brands. Our company has successfully provided solutions to customers
throughout the world proving our payments-focused project methodology in a
variety of regulatory environments. Our global delivery model and knowledge
transfer disciplines ensure that RS Software’s cross-culture experience enables
maximum value to the customer from start to finish.
4. Worked for Connectiva Systems, Kolkata, since 25th April 2008 – 18th
August
2011.
Company Profile:
Connectiva was (Now MaraIson Connectiva) a leading software development company
mainly for telecom operators to enhance their business performance and profitability.
Our award-winning product, ONEREViEW™ revenue and risk management suite, helps
telecom service providers improve their business and financial performance dramatically.
Companies who have partnered with Connectiva to identify and recover more than $300
million in leaked revenues include T-Mobile International, Cable & Wireless, U-Mobile,
Bharti Airtel, Idea Cellular, Zain Group, Wataniya Telecom, Orascom and Etisalat
International.
Connectiva offers its extensive experience and subject matter expertise to operators to
improve their revenue management functions through an array of professional services
built around its product offerings. Our professional services offerings include Business
consulting and Managed Services.

4. Roles and Responsibility:
 Working on MCI Iran project onsite as an FM Analyst and FM Application
Support.
o Subex Product Training and OJT
o Fraud Management System Data processing (Live)
o Data analysis on a regular basis to make more effective FMS system
o Data Validation for different network sources.
o FM Application Support
o Reporting, Scripting, System Automation
o Patch Deployment, Lookup update
o Alarm Alarms Analysis.
o FM Analyst Support
o MCI IT support
o Issue analysis and RCA
o Procedure and Shell scripting
 Moov IVORY COAST RA : OffShore:
o Project scoping and Analysis
o Biz Requirement analysis
o DB preparations
o Data : Adapter testing and implementation
o Revenue Assurance Key Reporting like SWITCH VS CCN Revenue Reconciliation
report
o CCN VS MSC Audit design
 MTN Nigeria Onsite :
o Assigned Team Lead and also acting as PM
o Data: Checking Revenue Assurance Data Trending for Network and Mediated sources
like MSC, IN, SMSC, VAS, RBT etc
o Report : Ensuring no missing file in Missing file reports
o Revenue Assurance Audits logic development and design.
o MDA LavaStorm Tool Graph development for various audits
o MDA LavaStormBrain reader development and maintenance
 RS Software Offshore:
o Attended “Global Member of Billing System” Billing (E_PAYMENTS) training.

5.  ZAIN MBTL ONSITE and Offshore
o Revenue Assurance Key Performance Indicator Creation
o Data Cube Creation and Population i.e. refresh them
o HLR Profile source generation/population
o Data: Checking Revenue Assurance data trending
o Revenue Assurance Report : All reports are opening with sysdate -3 data
o Revenue Assurance Report : Ensuring no missing file in Missing file reports
o ETL Application Mount point space maintenance
o Oracle Table space maintenance using SQL,PL/SQL
o ETL Server Trouble Shooting
o ETL Server Patch Upload
o Log: Maintenance of Patch.xls for ETL server
o Checking data if any error or discrepancy present
o Attending ad-hoc requirements
o Data Validation for the adapters (sources) as per IA and CDD Documents.
o Writing shells script to reduce manual work
o Editing Perl scripts.
o System automation
o Report automation (to reduce manual work)
 ZAIN_KUWAIT Fraud Management System – (Mediation – Onsite as well as
offshore):
o Fraud Management System_Data processing (Live)
o Data analysis on a regular basis to make more effective FMS system
o Data Validation for different network sources.
o Strictly bounded to process available raw files within sysdate -1 logic and files should
be process in sequence.
o Processing reports for sysdate – 1
o Backup Space maintenance
o ETL Server Trouble Shooting
o Adapter test and upload in production
o Log: Maintenance of Patch.xls for ETL server
o Checking data if any error or discrepancy present
o Attending ad-hoc requirements
o Network, Billing and Roaming (TAP) Data Validation for the adapters (sources) as per
IA and CDD Documents.
o Writing shells script to reduce manual work
o Editing Perl scripts.
o System automation
o Report automation(to reduce manual work)
o Ad – hoc request by Zain Kuwait Business
o Profile source generation
 ZAIN_KUWAIT RA (Backup) Off Shore:
o Data: Checking data trending
o Report : All reports are opening with sysdate -2 data
o Daily Cubing Reports
o Missing Files Reporting to client
o Writing shells script
o Cube maintenance.

6.  ZAIN_IRQ FMS(Backup):
o Data processing (Live)
o Data analysis
o Data Validation
o Strictly bounded to process available raw files within sysdate -3 logic and files should
be process in sequence.
o Processing reports for sysdate – 1
o Backup Space maintenance
o ETL Server Trouble Shooting
o Adapter test and upload in production
o Log: Maintenance of Patch.xls for ETL server
o Checking data if any error or discrepancy present
o Attending ad-hoc requirements
o Data Validation for the adapters (sources) as per IA and CDD Documents.
o Writing shells script to reduce manual work
o Editing Perl scripts.
o System automation
o Report automation(to reduce manual work)
o Ad – hoc request by client
o Profile source generation
Key Achievements:
 While working with MCI earned PAT on the Back award.
 Worked successfully as a Business Analyst for Kuwait RA team and help to detect
Revenue leakage in different network systems Manual Adjustment.
 Played instrumental role in Go-live of Zain Kuwait FMS, RA and Zain MBTL RA
 Depending on the reports prepared for Zain Kuwait FMS, Zain Kuwait Customer
Care & Legal Department used to take actions.
 Detected and solved the technical problem of mediation (ETL) in the all the
Projects like ZAIN KUWAIT, IRQ, MBTL, MTN_NIGERIA, MCCI IRAN
 Integrated and streamlined the Zain Kuwait FMS, RA and Zain IRQ FMS and
Zain MBTL RA Mediation Systems and MCCI IRAN.

7. Education:
Post Graduation : Master Of Computer Applications.
B P Poddar Institute of Management and Technology
WBUT (2005-08)
2008 (78.6%)
Graduation : Bachelor Of Computer Applications
MCRP, University, Bhopal
(2000 – 2003)
2003 (66.37%)
10 + 2 : BIEC, Patna
B N College, Bhagalpur
2000 (55.88%)
10th
: BSEB, Patna
Sharda Pathsala, Kahalgaon, Bhagalpur, Bihar.
1998 (46.85%)
Interest : System automation, SQL programming, Scripting, Travel
Hobbies : Listening to music, Playing Cricket, Cooking (VEG)
Personal Details :
Name : Deepak Sharma
Father’ Name : Sri Deoki Nandan Sharma
Date Of Birth : 15-01-1984
Sex : Male
Nationality : Indian
Passport No : G8256861
Marital Status : Married
Language Known : English, Hindi, Bengali (speak)
Date Deepak Sharma