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Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
- 1. Using ICT to help resolve solid waste management challenges in cities The case of Maputo Washington, June 2nd 2015 Jean Barroca jbarroca@worldbank.org
- 15. Service Monitors
- 16. ICT Platform
- 17. Report Issues
- 18. Map Reports
- 20. Notify Actors
- 22. Citizen Feedback
- 23. Information and Communication Technologies • Organization of information • Better processes • Fast communication • Lack of resilience • Not adapted to the context • Cost
- 24. Participatory Monitoring • Social Component + Technology Component • Use citizens as sensors • Involve citizens in finding new solutions for commons problems
- 25. Participatory Monitoring • Improve operational Response • Quality of Service • Service Monitoring • Accountability
- 30. MOPA in 10 steps
- 32. Design with the users
- 33. Design for Scale
- 35. Be Data Driven
- 36. Use Open Standards, Open data, Open Source and Open Innovation
- 38. Address Privacy and Security
- 39. Be Collaborative
- 40. Working with the local ecosystem
- 56. Institutional OrganizationalSocial Technology World Bank Livaningo Maputo Municipal Council UX UEM
- 76. Remarks • User involvement is a fundamental aspect • Importance of local partnerships • Use and empower local skills • ICT as an enabler • Solutions have to be inclusive • Breaking silos
- 77. Results • Pilot activities in four neighbourhoods • 40 service monitors in peri-urban areas • Fully working platform • 2 working applications for supervisors
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