Using social media to reduce alcohol misuse - Birmingham City Council Thinking family, thinking community, Dr Debs Thompson Dr Steve Scholey: Hampshire and Isle of Wight Wakefield customer insight project Applying customer insight to make better informed decision making, Kingston upon Hull North Lincolnshire and safer neighbourhoods Employment support for long term incapacity benefit claimants Assited bin collection vulnerable person project CLG customer led transformation programme phase four Use of customer insight in revire of offender management services in Lewisham Lambeth violence againist women and girls customer insight project Lambeth partnership South Staffordshire Council A consistent view of business identification before insight Tesco voice of the customer: achieving a 360 customer view Putting customer insight into practice, Peter Gadsdon, Lewisham Council 
