This document is a resume for J.W. Dunbar providing contact information, career focus, personal highlights, education and training, accomplishments, work experience, certifications, and qualifications. Dunbar has experience in customer service, food service, security, and business management. They strive to be proactive, organized, and detail-oriented. Their education includes an associate's degree in business administration and they have security guard and food handler certifications.

1. J.W. DUNBAR
4520 E. BASELINE RD. APT#1084
Phoenix, Arizona 85042
Cell: (602)486-8437
EMAIL: Jwdunbar63@yahoo.com
Career Focus
I am a highly motivated individual with the aspiration to pursue a career in the law enforcement
field, and business management. I strive to take a proactive approach in all of my work/ career
opportunities. I am an Organized, independent worker with strong time-management skills. My
areas of proficiency include but are not limited to working well with others, being detail-
oriented, service driven and hands on learning. I have had an extensive amount of employment
history in the customer service field, Food industry, and security vocations. Each one of these
job positions required an enthusiastically active attitude toward people and a demand for
leadership which has positively enhanced my persona and spectrum of people and how others
can influence my growth as an individual.
Personal Highlight
 Detailed orientated
 Attentive
 Reliable and punctual
 Customer and language skills
 Quick learner
 Well organized
 Energetic
 Listening skills
 Cash handing skills
 Dedicated
 Customer service skills
 Fast pasted
 Focus
Education and Training
o South Pointe High school (2012) South Mountain Community College(2014)
o Phoenix, Arizona Phoenix, Arizona
o General education Business administration
o High School Diploma Associate of arts
o Honors society Associate of applied science
Accomplishments
 South Pointe High School South Mountain Community College
 Honors Student (2008-2012) Presidential Scholar recipient (2012-2014)
 Top 10% Graduate Honors forum Recipient (2012-2014)

2.  GPA: 3.6
 Principles Scholar(2011-2012)
Work/Volunteer Experience:
I have done a lot of voluntary work for my school. I have tutored students after school I also was in a class called
service learning where we gave food and water to the homeless
I have also made numerous trips to the phoenix crisis nursery where we cleaned up the facility and attended to the
children and their needs by providing food, clothes, supplies and toiletries.
SSPAmerica (May, 2014-Apr, 2015)
(Positions held: Cashier, Cook, Server, and Assistant Manager)
 Job description: Interact with our guests and ensure they have a great experience when dining at the restaurant,
responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times I
was expected to be attentive to our guest needs and making them feel welcome, comfortable, important and
relaxed. Prepare and cook food in a fast pasted restaurant, Maintain sanitation, health, and safety standards in
work areas. Measure ingredients required for specific food items being prepared. Mix ingredients such as pancake
or waffle batters. Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. Pre-cook
items such as bacon, in order to prepare them for later use.
Levy's Restaurants (MAR 2011-APR 2014)
(Positions held: Food runner, Assistant lead, Server, Cook.)
Job description: Food running and catering detail: Highly proficient in customer service skills, people skills, the ability
to move quickly, think on your feet, satisfying the customer needs etc.)
I took necessary steps to meet customer needs and effectively resolve food or service issues. Served fresh, hot food with a
smile in a timely manner. Resolved guest complaints promptly and professionally. Correctly received orders, processed
payments and responded appropriately to guest concerns.
Wendy’s (March 2013-May 16th
, 2014) Took necessary steps to meet customer needs and effectively resolve food or
service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Provided customer
service by taking payments from customers in exchange of goods or services. I was expected to greet customers as they
arrive, provide them with information regarding products and direct them to the right items, accepted cash and credit card
payments. Also responsible for processing refunds and exchanges and managing the cash drawer. At the end of each shift,
I was expected to tally funds and ensure that everything is in order.
Friendship village (APR 2015-CURRENT) Interact with our guests and ensure they have a great experience when
dining at the restaurant, responsible for positive guest interactions while serving guests in a friendly and efficient manner.
At all times I was expected to be attentive to our guest needs and making them feel welcome, comfortable, important and
relaxed. I also was to give assistance to the residents who required extra attention by helping them back to their rooms and
getting them walkers and scooters. Providing excellent customer service was a key aspect of my job and keeping these
residents safe was also very important. I also had to maintain the fine dining restaurant and make sure we were up to the
qualified standards every day, upselling was key at this job and making sure we offered the best products available daily.

3. Certifications/Qualifications
 Unarmed security guard training - Licensed security guard card holder (EXP: 11/29/2015
 Maricopa Food Handlers Training and certification - Exp: September 2018
 High school Diploma
 Associate of arts
 Associate of applied science