The document provides a summary of Brittany Zimmerman's work experience and education. She has over 6 years of experience in customer service roles in the restaurant and retail industries, including as a flight attendant, bartender, and sales associate. She has also worked as a local listings specialist. Brittany has obtained bachelor's degrees in dietetics/nutrition from the University of Alabama and University of Kentucky and is currently pursuing a bachelor's degree in nursing from Georgia Gwinnett College. She lists strong customer service, communication, and computer skills.
Decisions, decisions, decisions. There are so many of them when it comes to ordering food and beverages for an event. From planners deciding the quantity, location, service type and food choices to caterers and hotels determining food orders, preparation and serving methods, staffing and safety needs, a plethora of decisions need to be made about the food served and eaten at meetings.
Who makes each decision, and how do those decisions impact other stakeholders in the event food “chain?” What about the attendees – the end consumers? What decisions do they have to make around food?
Designed to get you thinking about food from various perspectives and the decision that go into creating a delicious and healthy food function, these slides encourage you to put yourself in the place of your attendees, caterers, servers and clients, and to consider their point of view in all aspects of the F&B experience. Doing so will help avoid costly – or even deadly – mistakes.
I am now a certified EHR Specialist and certified medical office assistant . I recently completed all necessary courses at the University of the District of Columbia and received my certifications through NHA. I am currently looking for work in this field. I am open to any additional training to sharpen my skills. I believe that my strong work history, experience, and education will make me a very competitive candidate for this position.
1. Brittany Zimmerman
631-394-6979
1
Bdzimmerman15@gmail.com
Profile
Having multiples years of experience in the restaurant and retail industry, I
try to provide and maintain a clean, neat work environment all while
multitasking efficiently to get work done.
Experience
Flight Attendant, Delta Airlines, Atlanta, GA, February 2016- Present
As a Flight Attendant I attend preflight briefings on details of the flight. I
ensure that adequate supplies of refreshments and emergency equipment
are on board and demonstrate the use of emergency equipment. I also
ensure that all passengers fasten their seatbelts. I continually serve, and
sometimes sell, beverages, meals, or snacks and take care of passengers’
needs. Some of my other duties include: assisting passengers with special
needs, reassure passengers during flight, such as when the aircraft hits
turbulence, administer first aid to passengers, when needed and direct
passengers in case of emergency. I always ensure the passengers come
first and that each flight goes smoothly.
Local Listings Specialist, Qiigo, Roswell, GA, October 2015-March 2016
As a member of the Local Listings Management team, I work closely with
clients to ensure their online directory listings are accurate and consistent.
Responsibilities include client phone verifications, claiming editing and
maintaining client directory listings, directory research, and local listing
policy implementation. Qiigo Local Listing Management provides
centralized management of online listings across directories, social media
and review sites. Local Listing Management creates, edits, claims, and
maintains online local listings for national brands. For maximum impact
and search value, it’s important your business is listed accurately and
consistently across all directories, social and review sites. Continuous
2. B. Zimmerman
monitoring of local business directories is essential. Qiigo’s Local Listing
Management does the work for you!
Bartender, Buffalo Wild Wings, Buford,GA, July 2015-October 2015
My job included preparing drinks for all customers; giving great customer
service while serving each guest. I attainted to every guests needs and
helped them in any way I could. I helped to make every guest feel
comfortable and leave satisfied with the service and time in my company. I
helped attain a standard of cleanliness and excellent service for each
person I served and in my own personal space. I overlooked the servers
and helped them maintain the restaurants standard of cleanliness and
learn each day how to make each guests experience the best it can be.
Sales Associate/ Apparel Specialist, Dicks Sporting Goods, Riverhead NY
February 2015-April 2015
My main job was to help attend to customers in any way. I made sure all
the clothes were neat and presentable. I helped arrange displays with my
managers, and dealt with any issues at hand. I helped check customers
out, or dealt with returns in both children and women’s. I restocked
displays and made sure everything was folder correctly and up to
standards.
Sales Associate/ Watch Specialist, Fossil, Riverhead, NY July 2014- April 2015
My main job was to help attend to customers in any way. I made sure all
the bags, watches, and smaller items were neat and presentable. I helped
arrange displays with my managers, and dealt with any issues at hand. I
helped check customers out, or dealt with returns and exchanges. I
restocked displays and made sure everything was up to standards. As a
3. Brittany Zimmerman
631-394-6979
3
Bdzimmerman15@gmail.com
watch specialist it was my job to also train the employees to help them
learn the product better as to give every customer a radical customer
experience. I provided every customer with a memorable experience to
ensure they always come back to us.
Bartender/Server/Host/Expo, Applebee’s Bar & Grill; Jupiter FL, Lexington, KY -
May 2010- January 2014
My job included preparing drinks and food for all customers; giving great
customer service whether i was serving, bartending, or hosting. I attainted
to every guests needs and helped them in any way I could. I followed the
company’s motto: “Every Guest Leaves Happy!” I helped each guest in
suggesting drinks when they asked and trying to up-sell the new items on
the menu. My expo duties included making sure every persons food went
out correctly, on a clean and tidy plate with the garnish where it needs to
be. I helped keep the restaurant clean while serving, hosting, and
bartending, while keeping whichever area I was in neat and tidy.
Server/Cashier, Gold Star Chili; Lexington, KY May 2013- October 2013
My job included giving great customer service while serving each guest. I
attainted to every guests needs and helped them in any way I could. I
helped to make every guest feel comfortable and leave satisfied with the
service and time in my company. I helped attain a standard of cleanliness
and excellent service for each person I served and in my own personal
space. I overlooked the servers and helped them maintain the restaurants
standard of cleanliness and learn each day how to make each guests
experience the best it can be.
Education
University of Alabama, BAS of Dietetics/Nutrition August 2011- January 2013
4. B. Zimmerman
University of Kentucky, BAS of Dietetics/Nutrition August 2013- May 2014
Suffolk Community College, BAS of Dietetics August 2014- January 2015
Georgia Gwinnett College, BAS Nursing January 2016- Present
Skills
I have a very efficient work sense. I like to complete work quickly and
efficiently. I’m punctual and attentive. During a life skills class, I found my
strengths to be, through the service StrengthsQuest, strategic, discipline,
futuristic, relator, and achiever. Through these I have learned to use each
strength to help the team become strategic in getting things done,
motivated to do them and look to the future to keep them better, and to
achieve any goal that is set before them. I am efficient using all Word
Services. I have a typing skill set of at least 90 words per minute. I use
word and excel, along with all internet explorer services frequently for
college and personal use.
References
Available Upon Request.