Carrie Smith is seeking a customer-oriented position where she can utilize her skills in customer service, vendor management, scheduling, and technical documentation writing. She has experience in several roles including sous chef, customer service representative, bartender, dental technician, and event coordinator. Her background demonstrates strengths in customer service, problem solving, attention to detail, and efficiently managing personnel and vendors for events.

1. Carrie Smith
22906 245th Street, Eldridge, IA 52748
(563)349-7483
c.smith25353@gmail.com
Objective Obtain a position as a team player in a people-oriented organization where I can
maximize my customer-service experience in a challenging environment to achieve the
corporate goals.
Skills Windows/Mac; MS Word, Excel, Office, PowerPoint, Outlook
Vendor Management, Master Scheduling, Technical Documentation writing
Customer Service, Flexible, Detail Oriented
Employment Ri l ey’s Ro adho use , Co rdo va, IL 06/2014 - Present
Sous Chef
 Responsible for the efficient running of the kitchen area, and directly in charge of the overall
preparation of all the food.
 Negotiating with sales representatives on the price of orders and supplies.
 Deciding on the quantities of food to be cooked and size of portions to be served.
APAC Customer Services Inc., Daven por t, IA 05/2014 - 06/2014
Customer Service Representative
 Respond to telephone inquiries, providing quality service to customers and associates inquiring
about the availability of products or status of orders.
 Listen attentively to caller needs to ensure a positive customer experience.
 Access electronic and paper cataloging systems to look up product information and availability.
 Strive for quick complaint resolution; commended by supervisor for the ability to resolve
problems on the first call and avoid escalation of issues.
Argo General Store, Le Clai re , IA 02/2013 - 05/2014
Bartender
 Mixed ingredients to prepare cocktails and other drinks.
 Displayed excellent customer service and cash handling skills.
 Served food to customers seated at the bar.
 Ordered supplies from outside vendors and maintained an inventory of supplies.
Quad Ci ty Dental Laboratory, Inc. , Mo l ine, IL 12/2009 - 04/2014
Dental Laboratory Technician
 Maintained patient confidentiality and compliance with all federal and state health information
privacy laws.
 Examined molds, and repaired and modified dentures, bridges and orthodontic braces.
 Used articulators and micrometers to test appliances.
 Utilized appropriate alloys for fixed prosthetics.
 Maintained appropriate records of appliances and alloys used.
Hampton Her i tage Center, Hampton , IL 02/2010 - 02/2013
Event Coordinator
 Seamlessly planned and executed events, both professional (conferences, meetings) and social
(weddings, birthday celebrations)
 Oversaw team of vendors and event contributors including performers, photographers, caterers,
and transportation services
 Directed the work of contract personnel including ushers, security guards, caterers and
decorators, and supervised all event support staff including setup crews.
Education Scott Community College, General Education Diploma 2013