Katelin Dietel is a psychology student at Minnesota State University, Mankato seeking a Master's in Social Work. She has a strong work ethic and extensive experience in customer service roles including as a cashier, customer service representative, nanny, and waitress/cook. She is reliable, responsible, and has excellent technological and organizational skills. Upon graduating with a 3.77 GPA, she plans to attend graduate school in fall 2016.

1. KATELIN DIETEL
katelin.dietel@mnsu.edu | 612-205-9793
SKILLS & ABILITIES I am an honest,hard-working individual and Ido my bestin everything I do. I am productive
with my work and I have a strong work ethic and I put forth my besteffort. I work well with
others and strive to build strong relationships with co-workers and other employees.I am
responsible because Ican admitmy mistakes and Ishow up to work on time and ready to
work. I am reliable and dependable because Iwill take on extra tasks if need be and I will
work when I am asked to work. I am also very organized and I pay attention to detail. I have
exceptional technological skills.Ihave created my own business website and Ialso have a
basic understanding of computer software programs.
EXPERIENCE CASHIER PRAIRIE MARKET
JULY 2009 - AUGUST 2014
I was responsible for greeting customers and making sure theyfound everything they
needed.I assisted customers ifthey needed help finding a productand I also scanned their
items and bagged them as well.I also carried groceries outto their cars.Another
responsibilityof mine was to do the weekly ad. I used the computers to enter in the sale
prices and make changes to pricing as needed.I was also the weekend manager for the
high school employees thatwere first starting out and assisted them in training.
CUSTOMER SERVICE REPRESENTATIVE FUN.COM
2014
I was responsible for taking phone calls and answering customer’s questions,concerns,and
help them place orders.I talked to people from all over the world and had to pay attention to
details and stay on task to help them with their requests.Ialso had to deal with people who
were unhappy abouta product or the company.This job taught me how to be a good
listener and to deal with conflict when it arises
NANNY MANKATO, MN
2014-2015
I was responsible for taking care of three boys ages 5, 7 and 10 during the school year of
2014-2015.My job required me to pick the boys up from school,help them with their
homework,cook them supper and play with them until their mother came home.I also was
required to do simple household chores like dishes,sweep and vacuum floors,take out
garbage,etc. This job experience taught me patience and flexibility. I had to have a flexible
schedule because when the boys got sick or something unexpected happened Ineeded to
be there to help them.
CAREGIVER MOPS
2015
I was responsible for watching 2 and 3 year-old children whose moms were participating in
the MOPS leadership program.Iwould help facilitate play-time,arts and crafts, snack time,
and gym time.
WAITRESS/COOK T-ROAD TAVERN
2007-PRESENT
I am responsible for greeting customers and taking drink and food orders.I make their
drinks and food and deliver them to their table.I am also responsible for restocking the
kitchen with food, doing the dishes and cleaning offtables.Being a waitress has taughtme
to always have a positive attitude and treat all customers fairly.
EDUCATION LESTER PRAIRIE HIGH SCHOOL, LESTER PRAIRIE, MN
My GPA in high school was a 3.8. I had the honor of being selected to be a part of the
National Honor Society and I was also Class Treasurer for 4 years. I received many

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scholarships atgraduation to help pay for my college tuition at Minnesota State University,
Mankato.
MINNESOTA STATE UNIVERSITY, MANKATO, MANKATO, MN
I am currently attending Minnesota State University, Mankato where I am studying
Psychology with a minor in Human Resource Management.I will graduate in the fall of 2015
with my Bachelor’s degree in Psychologyand then I plan on continuing myeducation in the
fall of 2016 by attending graduate school and pursuing a Master’s degree in Social Work.
My current cumulative GPA is 3.77.
VOLUNTEER WORK I did a lot of volunteer work when I was a part of the National Honor Society in high school.I
also wenton a mission trip to Guatemala in the summer of2011.Throughoutcollege I have
volunteered at many different places including the HarryMeyering Center which is a group
home for adults who need extra assistance.I also volunteered atan after school program
called ProjectGEM in Mankato which encourages children to express themselves with
artwork. In the summer of2015 I volunteered at Feed my Starving Children.
REFERENCES MARK DETLEFSEN, MANAGER
PRAIRIE MARKET
320-395-8467