James Johnson is seeking a position in human resources and has over 15 years of experience in records management, training, safety, and customer service roles. He holds an M.S. in Business Administration with a focus on human resources and a B.S. in Business Administration, graduating cum laude. His experience includes roles in security, retail sales, and restaurant work developing skills in team building, multitasking, safety, and developing training programs.
Michael Todd Clements is a Certified Registered Behavioral Technician. Michael Todd Clements is currently a member is good standing with the Behavioral Analyst Certification Board (BACB). Michael Todd Clements provides best practices in implementing chaining, error-less learning, discreet trials, stimulus fading, shaping a behavior, behavior prompting, escape and avoidance contingencies, reinforcement v punishment, discrimination training and extinction.
Proficient in Microsoft Office suite. Ability to explore data using a variety of visualization, analytical, and statistical techniques. Skilled in risk management, security, organizational planning, corporate safety, and change agent duties. Exceptional written & oral communication skills.
Michael Todd Clements is a Certified Registered Behavioral Technician. Michael Todd Clements is currently a member is good standing with the Behavioral Analyst Certification Board (BACB). Michael Todd Clements provides best practices in implementing chaining, error-less learning, discreet trials, stimulus fading, shaping a behavior, behavior prompting, escape and avoidance contingencies, reinforcement v punishment, discrimination training and extinction.
Proficient in Microsoft Office suite. Ability to explore data using a variety of visualization, analytical, and statistical techniques. Skilled in risk management, security, organizational planning, corporate safety, and change agent duties. Exceptional written & oral communication skills.
1. James M. Johnson
7860 FM 513S, Lone Oak, Texas 75453
jjohnson2911@gmail.com
S u m m a r y
Professional with a proven track record of records management, hazard prevention, training,
innovation, teambuilding, and multitasking to ensure rapid and efficient business operations.
Known for success in ensuring complete customer satisfaction while building relationships across
departments. Graduated cum laude with a B.S. in business administration with a specialization in
marketing, and earned a M.S. in business administration with a focus on human resources.
H u m a n R e s o u r c e s S k i l l s
Training and development
Performance management
Organizational development
Alternative dispute resolution,
Multitasking
Inventory
Workplace safety
Hazard reduction
W o r k E x p e r i e n c e
Allied Barton 3/2015-Present
Security Control Center Operator/Guard/Receptionist
Played a key role in ensuring physical security, access control, security system integrity,
and building accessibility
Fostered a teamwork/open-door environment conducive to positive dialogue across the
organization and coordinated security officer schedules and deployment
Minimized workers' compensation losses, security risks, and safety risks
Analyzed data and observations and compiled reports and recommended process
improvements
Landmark Security 5/2013-10/2013
Security
Completed ongoing audits, inspections, and patrols to identify and resolve potential
hazards, physical security risks, and security systems integrity failures
Wrote daily activity, security hazard, and safety hazard reports with expertise and led by
example
2. Ashley Furniture 2008-2009
Retail Sales
Devised and implemented techniques for tracking sales, inventory and other critical
performance metrics rapidly and expertly wrote reports and conducted audits
Served as a liaison coordinating between sales, warehouse, and other developments to
maximize efficiencies
Proactively sought out unique techniques to streamline processes and reduce costs
Ensured customers received world class service and were directed to products meeting
their needs
Pep Boys 2006-2008
Customer Service Advisor/Retail Sales
Demonstrated an unwavering commitment to customer service and built productive
relationships and solved complex issues to win customer loyalty
Demonstrated efficiency and processed sales, returns, and new inventory
Created reports and proactively provided analysis to management to improve business
operations
Helped the company attain the highest customer service satisfaction scores
BJ’s Beer Garden 2003-2005
Cook/Dishwasher
Oversaw food / beverage preparation and inventory management
Coordinated with, led and trained all kitchen staff
Established and maintained contact with vendors
Monitored compliance with safety and sanitation standards.
T e c h n i c a l S k i l l s
Talented in teambuilding and customer service. Experienced in staff oversight and multi-departmental
coordination. Skilled in risk management, security, organizational planning, corporate safety, and
change agent duties. Exceptional written & oral communication skills. Proficient in Microsoft Office
suite. Ability to explore data using a variety of visualization, analytical, and statistical techniques.
E d u c a t i o n
Masters Business Admiration with HR management specialization, Colorado Technical University
B.S. Business Administration with management specialization, Colorado Technical University
Graduated Cum Laude
Sigma Beta Delta