Abby Pardue is seeking a customer service position that utilizes her experience in various roles including as a server, teacher assistant, and camp counselor. She has a Bachelor of Arts in Art History from Appalachian State University and experience serving in restaurants and supervising children at camps. Her resume highlights her strong customer service and communication skills gained through multiple front-of-house roles.

1. ABBY PARDUE
1812 Hillock Drive, Raleigh, NC 27612
(919)-673-2655
Pardueam@email.appstate.edu
Objective
To obtain a position that utilizes my extensive customer service skills and builds upon my collegiate, community and
professional experiences.
Education
Bachelor of Art, Art History Fall 2011 to Summer 2014
Appalachian State University, Boone, NC
✦ Major Concentration: Early Modern Art
✦ Minor: History
✦ Dean’s list: Spring 2014
University of North Carolina Wilmington, Wilmington, NC Fall 2009 to Spring 2011
Associations & Memberships
Art History Club Appalachian State University
National Honor Society Appalachian State University
First Flight Association Kitty Hawk, North Carolina
Work Experience
P.G. Werth's- Lead Server Raleigh, North Carolina
January 2015 to Present
✦ Prepare the tables by laying out napkins and utensils and making sure the condiments are refilled in addition to
performing all other preparation tasks
✦ Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running
out of any items, etc.
✦ Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink
selection, informing guests about food preparation details, communicating specific guest needs to the cooks.
✦ Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks,
removing courses, replenishing utensils, refilling glasses.
✦ Design and prepare mixed drinks for service to my guests' table.
✦ Properly execute wine presentation at the table-side.
✦ Obtaining revenues, issuing receipts, accepting payments, returning the change.
✦ Performing basic cleaning tasks as needed or directed by supervisor.
✦ Filling in for absent staff as needed.
✦ Assisting with special events as needed.
✦ Greet all guests and owners warmly with an appropriate greeting.
✦ Communicate products and services available at the restaurant.
Chuy's- Server Raleigh, North Carolina

2. ✦ Delivered superior food and beverage service to guests August 2014 to Present
✦ Retained a comprehensive knowledge of food, wines, spirits and liquors
✦ Maintained full knowledge of menu in order to provide guests with an outstanding dining experience
✦ Ensured that guests enjoyed their meals and took action to correct any problems
✦ Gave guests an accurate bill then received payment in form of cash or credit card
✦ Adhered to all licensing laws and sanitation codes
✦ Actively strived to maintain positive environment for both guests and fellow co-workers
Appalachian State University- Teacher Assistant Boone, North Carolina
✦ Facilitated classroom activities Summer 2014
✦ Assisted professor in administrative work
✦ Prepared lectures, presentations and lesson plans
✦ Presented guest lectures in a professional and creative manner
✦ Created a positive educational climate in which students were able to succeed
✦ Maintained online communications with students
✦ Managed a resource web page where assignments and grades were posted
Sakura Japanese Seafood & Steakhouse- Server Boone, North Carolina
✦ Provided the guests with a pleasant dining experience and quality service April 2012 to January 2014
✦ Suggested menu items and daily specials
✦ Conducted final check of food items prior to serving guests to ensure quality service
✦ Ensured the cleanliness of dining area and food items before serving
✦ Held responsibility of handling/serving all food items
✦ Worked in coordination with other departments to ensure that guests received quality service and satisfaction
✦ Assisted others in carrying out their part of preparing/serving meals
✦ Maintained serving standards and followed all regulations while performing duties
✦ Served and prepared drinks in accordance with ABC regulations
✦ Supervised front of house staff which included maintaining staffing levels, training, coaching and scheduling of
staff
✦ Began as server and advanced rapidly to a supervisory position
Mr. Original Gyros- Server Boone, North Carolina
✦ Prepared and served food May 2011 to August 2011
✦ Provided quality guest service
✦ Ensured that all health and sanitation codes were met and followed
✦ Answered phones and managed take-out service
UNCW C-Store, Aramark Corporation- Cashier Wilmington, North Carolina
✦ Ensured quality customer service November 2010 to May 2011
✦ Assisted with ordering and inventory of products
✦ Supervised inventory rotation and restocking of store
✦ Opened and closed store regularly which included money-handling procedures
The Montessori School of Winston Salem- After Care Teacher Winston Salem, North Carolina
✦ Developed daily lesson and activity plans in coordination with the director April 2010 to August 2010
✦ Devised and designed group activities
✦ Assisted the children with their homework
✦ Identified students needing more attention and acted accordingly
✦ Reviewed and provided feedback on program work plans
✦ Ensured safety and supervision of children at all times
✦ Managed to create and nurture a safe, positive and loving environment
✦ Assisted the children with special needs and acted accordingly

3. ✦ Maintained visual supervision of children at all time, with specific attention at the play field
✦ Worked under the general supervision of the Program Director
✦ Adhered to school policies and carried out the established procedures
✦ Organized mock fire drills and evacuation operation
YMCA Camp Cheerio- Senior Counselor Glade Valley, North Carolina
✦ Supervised children Summers 2008 through 2012
✦ Prepared and served meals
✦ Planned and coordinated camp activities to ensure maximum participation
✦ Maintained records of campers
✦ Arranged musical instruments, arts and crafts materials, swimming suits, gears, and other sports items for
campers
✦ Taught rock climbing, swimming, homesteading, canoeing, wilderness survival, arts, crafts, archery and riflery
✦ Guided campers individually and in groups
✦ Arranged and coordinated recreational activities following camp policies
✦ Organized and directed numerous fun-filled and learning activities for campers
✦ Provided first aid and handled emergency situations
✦ Built team spirit in children
✦ Adhered to health and safety compliance to ensure a positive camp experience
✦ Directly responsible for the well-being and care of fourteen campers throughout their one to two week stay
✦ Motivated children for participation
✦ Maintained discipline
✦ Communicated with parents by providing positive feedback at the end of each session
Mount Olympus Family Restaurant- Server East Bend, North Carolina
✦ Prepared and served food August 2007 to June 2009
✦ Provided quality guest service
✦ Welcomed patrons and guests as they arrived