The document discusses the process of redesigning the BYU-Idaho website. It began in January 2009 with the goal of improving the user experience. The new design is based on "audience pages" for different groups. There has been feedback from users during the beta testing phase, with some concerns around navigation, preference for the old design, and requests for more academic information on the homepage. The redesign process has involved migrating sites in waves and providing training. Refinements are ongoing based on user feedback.

1. © 2008 Brigham Young University–Idaho

2. 2 Centralized Web Production Process Site Site Site Web Team Site Site Site Site Site

3. 3 Distributed Web Production Process Site Site Site Web Team Site Site Site Site Site

4. 4 Web Team Contribution Technology and platform Web Team Templates and standards Training and consultation

5. 5 Tandem Websites

6. 6 A Process for Evaluation and Feedback

7. 7 A Process for Evaluation and Feedback What is our strategy and process? Where are we in the process? What have we learned? How can you help?

9. 9 Strategy and Philosophy We began the process of rethinking our website in January 2009. Our primary goal was to improve the quality of the experience of all those who use the website.

10. 10 Strategy and Philosophy The BYU-Idaho website is a primary mode for student interaction with the university. For some, it is an almost exclusive mode of interacting with us.

11. 11 Strategy and Philosophy The design of the Beta site is based on “audience pages”. Future Students Current Students Employees Alumni & Community

12. 12 Strategy and Philosophy The design of the Beta site is based on “audience pages”. Visitors Future Students Current Students Employees Alumni & Community

13. 13 Strategy and Philosophy Our web structure should meet the needs of our audiences, not mirror our departmental organization. Student Service Service Service Service Service Service Department Department Service Service Service Department

14. 14 Strategy and Philosophy Our web structure should meet the needs of our audiences, not mirror our departmental organization. Student Service Service Service Service Service Service Service Service Service Department Department Department

15. 15 Consistency and Flexibility

16. 16 Consistency and Flexibility

17. 17 Consistency and Flexibility

18. 18 Consistency and Flexibility

19. 19 A Process for Evaluation and Feedback Where are we in the process? What have we learned? How can you help?

21. 21 Migration Process (Scope)

22. 22

23. 23

24. 24 Migration Timeline

25. 25 Migration Breakdown

26. 26 Campus Migration Schedule

28. College of Education and Human Development

29. College of Performing and Visual Arts

30. College of Language and Letters

31. College of Physical Sciences and Engineering

32. Admissions

33. Financial Aid

34. Information Technology

35. Student Support27 Migration Schedule Wave 1 (May – July)

37. Alumni Relations

38. Student Records & Registration

39. Financial Services

40. Continuing Education

41. Academic Technology28 Migration Schedule Wave 2 (July – September)

43. Student Representative Council

44. BUILD

45. University Relations

46. Event Services

47. Human Resources

48. Dean of Students29 Migration Schedule Wave 3 (September – November)

50. Food Services

51. Testing Center

52. Facilities Management

53. Safety Office

54. Facility Planning & Construction

55. Student Honor Office

56. Pathway Program30 Migration Schedule Wave 4 (November – January)

58. Health Center

59. Counseling Center

60. Community Connections

61. Learning Model

62. Academic Travel

63. Internal Audit31 Migration Schedule Wave 5 (January 2012 – March )

65. 40 offices actively building their sites

68. I-Learn

69. My.byui

71. 8.1% Like the old site better

72. 6.1% Would like login button on home page

73. 5.7% Please stop changing the website

74. 3.5% Include more academic information

76. Removing text on photos on home page

77. Add audience links to academic department home pages

78. Multiple refinements to WebBuilder authoring environment