1. A group is defined as two or more interacting and interdependent individuals who come together to achieve particular objectives. Groups can be formal, with defined structures and roles, or informal, guided by organizational goals. 2. Groups develop norms and roles that influence member behavior and ability to achieve goals. Norms are patterns and expectations for how the group will function, while roles like leader, facilitator, and member are necessary components. 3. Interpersonal relationships within groups are important for member well-being and social support. Developing strong listening skills, honesty, ability to handle disagreements, and expressing gratitude can help relationships. Transactional analysis looks at how people communicate through different ego states.

1. UNIT 4
GROUP BEHAVIOUR
Prof. Kanchan Kumari

2. GROUPS: CONCEPT
 collection of individuals who have relations to one another that
make them interdependent to some significant degree. As so
defined, the term group refers to a class of social entities having in
common the property of interdependence among their constituent
members.
 A group can be defined as two or more interacting and interdependent
individuals who come together to achieve particular objectives. A group
behavior can be stated as a course of action a group takes as a family.
For example: Strike.

3. CLASSIFICATION OF GROUPS
 formal groups - we can define the organization’s structure, with
designed work assignments establishing task.
 informal groups- the behavior that team member should engage in
are stipulated by and directed toward organizational goals.

4. TYPES OF GROUP BEHAVIOUR
 primary groups,
 secondary groups,
 collective groups.

5. ROLES AND NORMS OF GROUP
BEHAVOIOUR
 Norms- Every group develops its own customs, habits and
expectations for how things will be done. These patterns and
expectations, or group norms as they're sometimes called, influence the
ways team members communicate with each other. Norms can help or
hinder a group in achieving its goals.
 Roles- different individuals have different roles to play. Here are five
roles of an effective team: Leaders, Creative Director, Facilitator,
Coach and a Member. All these are essential components of a team,
but they need not be exclusive.

6. GROUP DECISION-MAKING

7. GROUP DECISION-MAKING
PROCESS

8. GROUP VS INDIVIDUAL

9. GROUPTHINK AND GROUPS SHIFT.

10. INTERPERSONAL
RELATIONSHIPS
 An interpersonal relationship is a social connection or affiliation
between two or more people. Different types of interpersonal
relationships can include your connections with your partner, loved
ones, close friends, acquaintances, co-workers, and many others who
make up the social connections in your life.
 Interpersonal relationships are important for your overall physical
and emotional happiness. Relationships help fight loneliness while
also giving you a sense of purpose in life. For instance, the closeness
you feel with family and friends is an essential part of your social
support.

11. UNDERSTANDING SELF AND
OTHERS
 Self-understanding requires that a worker gets to understand his content
about the job or task allocated to the person . This calls for the person
employed to get an insight into self-evaluation concerning the task in
question in a given organization. This self-identity of employees at work
place may be influenced with either positive worth and value or harmful
value.
 team building will help employees filter all the decisions made including
assessing the needs as well as probable consequences of the decisions
within a team and also to their managers.
 Employees will need to understand the goals of the team, team members,
where the authority of the team lays risks and rewards associated with the
team and the avenues in which team members benefit by the virtue of
being members of the team. Understanding the purpose of the team is
important in the functioning of a team.

12. DEVELOPING INTERPERSONAL
RELATIONSHIPS
 Develop listening skills. Naturally, we're all talkers. ...
 Be honest. ...
 Be OK with disagreements. ...
 Apologize. ...
 Communication. ...
 Express gratitude for your relationships. ...
 Get professional mental health help today

13. TRANSACTIONALANALYSIS
 Transactional analysis is the method used to analyse this process of
transactions in communication with others. It requires us to be
aware of how we feel, think, and behave during interactions with
others.” It recognises that our personality is driven by different 'ego
states', first mooted by Sigmund Freud.
 Example: For example, the Adult state in an individual may send a
transactional stimulus to the Adult in another individual, asking “Have
you seen my coat?”

14. JOHARI WINDOW
 The Johari Window is a model used to help people better understand
their relationships both with themselves, and with others. As such,
it's a useful technique for improving an individual's self-awareness and
development in group situations. It also aids two-way communication
with the group.

15. MODEL OF JOHARI WINDOW: FIG 1

16. Model of Johari Window: fig 2

17. THANK YOU!
Prof. Kanchan Kumari