Introduction to Management of
Workplace Diversity
The Concept of Workplace Diversity
The need for businesses to embrace diversity
Benefits of Workplace Diversity
Challenges to managing diversity
A model for Diversity
Theoretical Contributions to Diversity Management
Dissecting culture and its application to business.docxmadlynplamondon
Dissecting
culture and its
application to
business
What we’ll cover
1. What is the nature of culture?
2. Variety and variation in culture
3. How have globalisation, migration and diversity impacted on
national culture?
4. Use these insights to critically evaluate models of national culture
5. Culture traps: problems and pitfalls to avoid
6. Dynamic models of culture
7. Groupwork exercise: apply your cultural knowledge to business
practice
1. What is culture?
Read the following descriptions of national values
for China, India, Britain
•What do these descriptions tell us about the nature of
culture?
i.e. what kinds of things do we call ‘culture’?
• How long might it take an outsider to understand these
values?
So what is the nature of culture?
“a complex frame of reference that consists of patterns of traditions,
beliefs, values, norms, symbols, and meanings that are shared to varying
degrees by interacting members of a community”
(Ting-Toomey, 1999, p.10)
traditions rituals, ceremonies, rites of passage
beliefs, values, norms underlying principles governing behaviours
symbols language (verbal, non-verbal) also images
meanings Interpretations of symbols held by members
‘shared to varying degrees’ not every single member of the culture to the same degree!
‘a frame of reference’ for making sense of the world
Culture is socially constructed; a basis for shared, collective identities
What are the key
words to highlight
in this definition?
Another definition
“the coherent, learned, shared view of a group of people about life’s
concerns that ranks what is important, furnishes attitudes about what
things are appropriate, and dictates behaviour”
(Varner & Beamer, 2011, p.5)
coherent an entire, consistent world view
learned we are not born with it; culture is transmitted
view of a group agreed, shared views of a society
What are the key
words to highlight
in this definition?
The Iceberg of Culture
In awareness Visible
Out of conscious
awareness
Invisible
Self-awareness
The Iceberg of Culture Fine arts Literature
Drama Classical music Popular music
Folk dancing Games Cooking Dress
Notions of modesty Conceptions of beauty Ideas about child raising
Rules of descent Cosmology Relationship to animals Courtship practices
Patterns of superior/subordinate relations Definitions of sin
Conceptions of justice Notions of leadership Incentive to work Tempo of work
Attitudes to the dependent Approaches to problem solving
Patterns of group decision making Eye behaviour Conceptions of cleanliness
Theories of disease Conception of status mobility
Roles in relation to status by age, sex, class, occupation, kinship etc
Definition of insanity Nature of friendship Conception of self
Patterns of visual perception Body language Facial expression
Notions of logic and validity Patterns of handling emotions ...
Business Environment - SBAA3002 - UNIT 2 Final-1.pptxHarish940427
Business environment B.Com is an undergraduate academic degree awarded for a course or program in Commerce. The duration of the B.Com course is 3 years in India, divided into six distinct semesters. The B.Com courses list includes Marketing, accounting, entrepreneurship, various taxation and industrial laws etc.
Bachelor of Commerce is one of the more sought-after courses in the field of Commerce, as it teaches topics that are very relevant to financial organizations, banks, and businesses. Below are a few points that give us in-depth insight into why to choose BCom courses:
The course offers a wide range of subjects that cover various aspects of accounting, economics, finance, and business management.
With the growth of globalization and the rise of MNC companies in India, there has been an increasing demand for finance and commerce professionals who can manage the financial aspects of these businesses.
Moreover, the government's policies like the Make in India initiative, Digital India, and GST implementation have opened up various job opportunities for commerce graduates.
As per the AISHE report, the growth of BCom courses has been increasing at a steady pace over the years. The growth rate of B.Com courses between 2015-16 to 2019-23 has been around 9.75.
Introduction to Management of
Workplace Diversity
The Concept of Workplace Diversity
The need for businesses to embrace diversity
Benefits of Workplace Diversity
Challenges to managing diversity
A model for Diversity
Theoretical Contributions to Diversity Management
Dissecting culture and its application to business.docxmadlynplamondon
Dissecting
culture and its
application to
business
What we’ll cover
1. What is the nature of culture?
2. Variety and variation in culture
3. How have globalisation, migration and diversity impacted on
national culture?
4. Use these insights to critically evaluate models of national culture
5. Culture traps: problems and pitfalls to avoid
6. Dynamic models of culture
7. Groupwork exercise: apply your cultural knowledge to business
practice
1. What is culture?
Read the following descriptions of national values
for China, India, Britain
•What do these descriptions tell us about the nature of
culture?
i.e. what kinds of things do we call ‘culture’?
• How long might it take an outsider to understand these
values?
So what is the nature of culture?
“a complex frame of reference that consists of patterns of traditions,
beliefs, values, norms, symbols, and meanings that are shared to varying
degrees by interacting members of a community”
(Ting-Toomey, 1999, p.10)
traditions rituals, ceremonies, rites of passage
beliefs, values, norms underlying principles governing behaviours
symbols language (verbal, non-verbal) also images
meanings Interpretations of symbols held by members
‘shared to varying degrees’ not every single member of the culture to the same degree!
‘a frame of reference’ for making sense of the world
Culture is socially constructed; a basis for shared, collective identities
What are the key
words to highlight
in this definition?
Another definition
“the coherent, learned, shared view of a group of people about life’s
concerns that ranks what is important, furnishes attitudes about what
things are appropriate, and dictates behaviour”
(Varner & Beamer, 2011, p.5)
coherent an entire, consistent world view
learned we are not born with it; culture is transmitted
view of a group agreed, shared views of a society
What are the key
words to highlight
in this definition?
The Iceberg of Culture
In awareness Visible
Out of conscious
awareness
Invisible
Self-awareness
The Iceberg of Culture Fine arts Literature
Drama Classical music Popular music
Folk dancing Games Cooking Dress
Notions of modesty Conceptions of beauty Ideas about child raising
Rules of descent Cosmology Relationship to animals Courtship practices
Patterns of superior/subordinate relations Definitions of sin
Conceptions of justice Notions of leadership Incentive to work Tempo of work
Attitudes to the dependent Approaches to problem solving
Patterns of group decision making Eye behaviour Conceptions of cleanliness
Theories of disease Conception of status mobility
Roles in relation to status by age, sex, class, occupation, kinship etc
Definition of insanity Nature of friendship Conception of self
Patterns of visual perception Body language Facial expression
Notions of logic and validity Patterns of handling emotions ...
Business Environment - SBAA3002 - UNIT 2 Final-1.pptxHarish940427
Business environment B.Com is an undergraduate academic degree awarded for a course or program in Commerce. The duration of the B.Com course is 3 years in India, divided into six distinct semesters. The B.Com courses list includes Marketing, accounting, entrepreneurship, various taxation and industrial laws etc.
Bachelor of Commerce is one of the more sought-after courses in the field of Commerce, as it teaches topics that are very relevant to financial organizations, banks, and businesses. Below are a few points that give us in-depth insight into why to choose BCom courses:
The course offers a wide range of subjects that cover various aspects of accounting, economics, finance, and business management.
With the growth of globalization and the rise of MNC companies in India, there has been an increasing demand for finance and commerce professionals who can manage the financial aspects of these businesses.
Moreover, the government's policies like the Make in India initiative, Digital India, and GST implementation have opened up various job opportunities for commerce graduates.
As per the AISHE report, the growth of BCom courses has been increasing at a steady pace over the years. The growth rate of B.Com courses between 2015-16 to 2019-23 has been around 9.75.
Local and Global Communication in Multicultural Settings - Purposive Communic...Nathaniel Aliguyon
Globalization impacts communication in various ways and degrees. Also, communication varries depending on the cultural setting. English, as a medium of communication, has been evolving into more nativized varieties of the language.
Culture and Marketing make us human. Without culture, can there be any such thing as marketing? Without marketing, does culture survive? In the widest sense, we are all producers, consumers, and marketers of culture. At the time of writing this article, the cherry blossom blooming outside of my window gave me inspiration. Like culture, cherry blossom epitomizes both transience and symbolic transcendence, governed by environmental factors - with the petals symbolizing the connected and overlapping levels at which culture exists
Refers to effective communication between people, workers and people of different cultural background
A communication between people whose cultural perceptions and symbol systems re distinct enough to alter the communication event
An academic field of study which seeks to understand how people from different countries and culture behave and communicate
The interpersonal interaction between members of different groups which differ from each other in respect of the knowledge shared by their members
Hello! This great international business assignment sample can help you with your assignment. If you want to know more, visit https://www.mbaassignmenthelp.org/our-mba-assignment-writing-service/mba-international-business-assignment-help/
Local and Global Communication in Multicultural Settings - Purposive Communic...Nathaniel Aliguyon
Globalization impacts communication in various ways and degrees. Also, communication varries depending on the cultural setting. English, as a medium of communication, has been evolving into more nativized varieties of the language.
Culture and Marketing make us human. Without culture, can there be any such thing as marketing? Without marketing, does culture survive? In the widest sense, we are all producers, consumers, and marketers of culture. At the time of writing this article, the cherry blossom blooming outside of my window gave me inspiration. Like culture, cherry blossom epitomizes both transience and symbolic transcendence, governed by environmental factors - with the petals symbolizing the connected and overlapping levels at which culture exists
Refers to effective communication between people, workers and people of different cultural background
A communication between people whose cultural perceptions and symbol systems re distinct enough to alter the communication event
An academic field of study which seeks to understand how people from different countries and culture behave and communicate
The interpersonal interaction between members of different groups which differ from each other in respect of the knowledge shared by their members
Hello! This great international business assignment sample can help you with your assignment. If you want to know more, visit https://www.mbaassignmenthelp.org/our-mba-assignment-writing-service/mba-international-business-assignment-help/
Similar to CCBM UNIT 2 intro to culture prof Dr. kanchan.pptx (20)
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Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
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In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
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2. MEANING OF CULTURE
It is what makes us human. Without culture, there would be no humans.
Culture is made up of traditions, beliefs, way of life, from the most
spiritual to the most material. It gives us meaning, a way of leading
our lives. Human beings are creators of culture and, at the same time,
culture is what makes us human
Culture can be defined as all the ways of life including arts, beliefs
and institutions of a population that are passed down from
generation to generation. Culture has been called "the way of life for
an entire society." As such, it includes codes of manners, dress,
language, religion, rituals, art.
3. EXAMPLE OF CULTURE
Cultures are groups of people who share a common set of values
and beliefs. They may also share cultural elements like languages,
festivals, rituals and ceremonies, pastimes, food, and architecture.
Examples of cultures include western culture, youth culture,
counterculture, and high culture.
4. DEFINITION
According to E.A. Hoebel,
“Culture is the sum total of integrated learned behaviour patterns which
are characteristics of the members of a society and which are therefore
not the result of biological inheritance.”
According to H.T. Mazumadar,
“culture is the sum total of human achievements, material as well as non-
material, capable of transmission, sociologically, i.e., by tradition and
communication, vertically as well as horizontally”.
5. CHARACTERISTICS OF CULTURE:
1. Learned Behaviour: Not all behaviour is learned, but most of it is learned;
combing one’s hair, standing in line, telling jokes
2. Culture is Abstract: Ways of doing and thinking
4. Culture is the Products of Behaviour:
5. Culture includes Attitudes, Values Knowledge:
6. Culture also includes Material Objects:
7. Culture is shared by the Members of Society:
8. Culture is Super-organic:
9. Culture is Pervasive:
10. Culture is a way of Life:
6. Characteristics of Culture
11. Culture is a human Product:
12. Culture is Idealistic:
13. Culture is transmitted among members of Society:
14. Culture is Continually Changing:
15. Culture is Variable:
16. Culture is an integrated system:
17. Language is the Chief Vehicle of Culture:
7. IMPORTANT FUNCTIONS OF CULTURE:
1. Culture Defines Situations: It reveals whether one should prepare to
fight, run, laugh or make love.
2. Culture defines Attitudes, Values and Goals: Each person learns in his
culture what is good, true, and beautiful. Attitudes, values and goals are
defined by the culture
3. Culture defines Myths, Legends, and the Supernatural: Myths and
legends are important part of every culture.
4. Culture provides Behaviour Patterns: The individual need not go
through painful trial and error learning to know what foods can be
eaten
8. LEVELS OF CULTURE
• Level 1-The Artefacts. The visible manifestations of culture for example
dress code and décor.
• Level 2-Espoused Values. How an organization explains its culture, for
example official policy and accepted. beliefs. ...
• Level 3- Shared Tacit Assumptions. The hidden assumptions, values and
beliefs.
10. VARIABLES OF CULTURES
Cultural variables are
variations in attitudes
experiences
values between individuals from different cultures
In various cultures, body language, humor, and attitudes towards
family, authority figures, religion, gender roles, and time can differ.
11. CULTURE AND BEHAVIOUR
Culture shapes our norms. Our norms are the rules that govern our
behaviour in society. They tell us what is considered acceptable and
unacceptable behaviour. For example, in some cultures, it is considered
rude to make eye contact with someone you don't know
Culture plays an important role in everyone, in every society, and in
every nation. A person's behavior influences his place in society.
Culture and behavior go together, as the latter is an element or a
compound within the cultural concept. Any person belongs with a
particular culture, thus, culture is universal.
12. DIMENSIONS OF CULTURE: HOFSTEDE’S
According to Hofstede, the five main dimensions of culture are
identity
power
gender
uncertainty
time
You can think about cultural value dimensions on a scale or a continuum,
where one aspect of the value lies on one side of the scale and the other
extreme lies at the other end of the scale.
14. ATTITUDINAL
Organizational hierarchy and attitudes towards management roles can
also vary widely between cultures. Whether or not those in junior or
middle-management positions feel comfortable speaking up in
meetings, questioning senior decisions, or expressing a differing
opinion can be dictated by cultural norms.
Attitudes help to develop the prevailing workplace environment
that determines employee morale, productivity and team building
abilities. A negative attitude in the workplace creates an atmosphere of
distrust among employees and causes employees to attempt to achieve
success at the expense of each other.
15. TROMPENAAR’S
Trompenaars's model of national culture differences is a framework for cross-
cultural communication applied to general business and management,
developed by Fons Trompenaars and Charles Hampden-Turner. This involved a large-
scale survey of 8,841 managers and organization employees from 43 countries.
Trompenaars' seven cultural dimensions are universalism versus particularism,
individualism versus communitarianism,
specific versus diffuse,
neutral versus affective,
achievement versus ascription,
sequential time versus synchronous time,
internal direction versus external direction.
16. THE GLOBE PROJECT
The GLOBE Project (Global Leadership and Organizational Behavior
Effectiveness Project) is a study of cross-cultural leadership that
spans over 60 countries and cultures. The project was founded in
1993 by Robert J. House to analyze the organizational norms, values,
and beliefs of leaders in different societies.
17. ADVANTAGES OF GLOBE
• A globe shows the accurate distribution of continents and oceans.
• Globe gives an idea of the tilt of the Earth's axis.
• Globe helps in visualizing the earth as a sphere avoiding the
misconception of flat earth created by maps.
19. MANAGING MULTICULTURALISM
Multicultural management involves leading and managing a
culturally diverse workforce effectively. It involves understanding
and appreciating cultural differences and adapting leadership and
management styles to accommodate them.
A multicultural organization is one that has a workforce that includes
people from diverse backgrounds across all departments, and
which offers them equal opportunity for input and advancement
within the company.
20. PROBLEMS OF MULTICULTURALISM
• Direct versus Indirect Confrontation. ...
• Norms for Problem Solving and Decision Making. ...
• Time, Urgency, and Pace. ...
• Differences in Work Norms and Behaviors. ...
• Violations of Respect and Hierarchy. ...
• Inter-Group Prejudices. ...
• Lack of Common Ground (Language and Credit)
21. MULTICULTURALISM MANAGEMENT
1. Avoid a single-culture bias. ...
2. Build your cultural intelligence. ...
3. Structure your teams mindfully. ...
4. Avoid stereotypes and keep an open mind. ...
5. Handle feedback and criticism with care. ...
6. Clarify expectations. ...
7. Nip issues in the bud. ...
8. Diversify leadership.