This document outlines a training program for developing leadership skills. The program contains 6 units that cover topics like giving effective feedback, enhancing personal influence, optimizing team performance, understanding personalities, and facilitating meetings. The primary goal of the program is to teach leaders how to get the very best from their team members. It discusses motivation and the factors that inspire people, including work-life balance, relationships, meaningful work, and career development. The document provides tips for motivating an unmotivated employee, such as asking what the leader can do to help and matching jobs to personal motives.

1. Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au
Getting the Very Best
from People

2. Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings

3. Your primary role as a leader is to get
the very best from each member of your
team …

5. What is motivation …

6. Motivation
You can’t motivate people –
you can only provide the circumstances
by which people become motivated
Everybody is motivated –
But not everyone is inspired
Motivation is subjective
Intrinsic motivation is
more powerful than extrinsic
motivation
Money is overestimated as a
motivational force
People are motivated by
the pain/pleasure principle

7. The 10 things employees want most from a job
1. Work-life balance
2. Relationship with colleagues
3. Relationship with manager
4. Work being appreciated
5. Financial stability of employer
6. Job security
7. Interesting work
8. Learning & Development
9. Values of employer
10. Career development
(Boston Consulting Group, 2018)

8. If you have
one person
who is just
not
motivated
what do
you do? “Is there anything that
I’m doing or not doing
that can help you be
more engaged in your
work?”

9. The Work People Do
Job Role Non-job Role
Technical skills
& Tasks
Team role
Career role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T.B. (2015) The End of the Job Description: Shifting from a Job-focus to a Performance-focus
Positive
attitude &
enthusiasm role

14. Clarify the task role Provide frequent,
positive feedback
Show people how
they can contribute
Encourage personal
goal clarification Match job with
personal motives
Make apparent the
personal gains for
personal & team
productivity
Recognise individual
successes
Remove
organisational
roadblocks
Remove supervisory
roadblocks

15. Your homework
Try to use autonomy, mastery, and
purpose in your leadership decisions &
conversations … and stick to it no matter
what

16. Unit 1—The Ingredients of
Effective Feedback
Unit 2—Enhancing Your
Personal Influence
Unit 3—Optimising Team
Performance
Unit 4—Getting the Very
Best from People
Unit 5—Understanding
People and their
Personalities
Unit 6—Facilitating Effective
Meetings