The document discusses the automotive network exchange (ANX), a private extranet connecting over 10,000 automotive suppliers and manufacturers, facilitating electronic collaboration on product development and order management. It explains the architecture and purpose of intranets and extranets, highlighting their secure data-sharing capabilities for both internal and external stakeholders. Additionally, it covers electronic payment systems in e-commerce, detailing various payment methods such as credit and debit cards, smart cards, e-money, and electronic fund transfers, emphasizing their efficiency and convenience.

1. Internet and Extranet

2. Automotive Network
Exchange-
The Automotive Network Exchange (ANX), a large private
extranet that connects automotive suppliers to
automotive manufacturers. It involves more than 10,000
companies. It includes Electronic Data Interchange (EDI),
e-mail, and groupware.
The ANX networks allows trading partners to
collaborate electronically on product design and
development solicit and process orders and facilitate just
in time manufacturing and post shipping schedules.

3. Internet
The Internet is a public and global communication
network that provides direct connectivity to anyone over
a local area network (LAN) or Internet Service Provider
(ISP).
The main advantages of intranet are
the cost savings it generates for the organization. As
information can be accessed/shared electronically a
huge sum can be saved on printing and distribution of
the same. It also saves a lot of time.

4. Architecture of Internet

5. Intranet
The intranet is a private network that belongs to a particular
organization. It is designed for the exclusive use of an
organization and its associates, such as employees,
customers, and other authorized people. It offers a secure
platform to convey information and share data with
authorized users. Confidential information, database, links,
forms, and applications can be made available to the staff
through the intranet.
It is like a private internet or an internal website that
is operating within an organization to provide its employees
access to its information and records. Each computer in
intranet is identified by a unique IP Address.

6. Architecture of Intranet
Intranet
Network
server

7. Extranet
An extranet is a private network similar to an intranet, but typically
open to external parties, such as business partners, suppliers, key
customers, etc. The main purpose of an extranet is to allow users to
exchange data and applications, and share information. Extranet refers
to network within an organization, using internet to connect to the
outsiders in controlled manner.

8. Architecture of Extranet

9. Applications of Extranet
I. Supply-chain management
II. Customer communications
III. Distributor promotions
IV. Online continuing education/training
V. Customer service
VI. Order status inquiry
VII. Inventory inquiry
VIII. Account status inquiry
IX. Warranty registration
X. Claims
XI. Online discussion forums

10. Managerial issues
• There are some issues that will rise up while dealing with e-commerce. Maybe this
is due to the some needs of e-commerce nature. Some of these managerial issues
are : the need to prepare a good plan and implement it in a good way to
determines the goals ,budget, and to fit with other aspects.
• There are five managerial issues –
 Competing on price
 Managing offline Retailers
 Integrating Chatbots
 Maintaining investment from the business
 Boosting Revenue

11. Electronic Payment
System
E-commerce sites use electronic payment, where electronic payment refers to paperless
monetary transactions. Electronic payment has revolutionized the business processing by
reducing the paperwork, transaction costs, and labor cost. Being user friendly and less
time-consuming than manual processing, it helps business organization to expand its
market reach/expansion. Listed below are some of the modes of electronic payments −
 Credit card
 Debit card
 Smart card
 E- Money
 Electronic Fund Transfer

12. Credit Card
The most popular form of payment for e-commerce transactions is
through credit cards. It is simple to use; the customer has to just enter
their credit card number and date of expiry in the appropriate area on
the seller’s web page. To improve the security system, increased
security measures, such as the use of a card verification number (CVN),
have been introduced to on-line credit card payments. The CVN system
helps detect fraud by comparing the CVN number with the cardholder's
information.

13. Debit Card
Debit cards are the second largest e-commerce payment medium
in India. Customers who want to spend online within their financial
limits prefer to pay with their Debit cards. With the debit card, the
customer can only pay for purchased goods with the money that is
already there in his/her bank account as opposed to the credit card
where the amounts that the buyer spends are billed to him/her and
payments are made at the end of the billing period.

14. Smart Card
It is a plastic card embedded with a microprocessor that has the
customer’s personal information stored in it and can be loaded with
funds to make online transactions and instant payment of bills. The
money that is loaded in the smart card reduces as per the usage by the
customer and has to be reloaded from his/her bank account.

15. E-Money
E-Money transactions refer to situation where payment is done
over the network and the amount gets transferred from one
financial body to another financial body without any
involvement of a middleman. E-money transactions are faster,
convenient, and saves a lot of time.
Another popular example is e-cash. In case of
e-cash, both customer and merchant have to sign up with the
bank or company issuing e-cash.

16.  Electronic Fund
Transfer
It is a very popular electronic payment method to
transfer money from one bank account to another bank
account. Accounts can be in the same bank or different
banks. Fund transfer can be done using ATM (Automated
Teller Machine) or using a computer.

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