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3. INTRODUCTION
The purpose is to make a
technical presentation on
E-Commerce, Web
Technologies, Trends and
Applications
NCCT
4. About NCCT
NCCT is a leading IT organization backed by a
strong R & D, concentrating on Software
Applications, Web related Products, Electronics
product development.
The major activities of NCCT include Hardware
Design, Development, Implementation and related
activities
NCCT
5. INTRODUCTION
Three landmark events changed
the world of COMMERCE forever
In 1769…through Watts’ development of the
steam engine - COMMERCE GOT POWER!
In 1858…through the laying of the Transatlantic
cable - COMMERCE GOT CONNECTED!
In 1985…through the assignment of
the first .com name on the Internet
COMMERCE GOT SMART!
6. Over 100 years ago a
technology convergence
fueled a new economy
STEAM
POWER
MECHANICAL
ENGINEERING
MATERIAL
SCIENCES
The resulting Industrial Economy defined
the business landscape for the 20th
century
7. Today, another
technology
convergence is fueling
a new economy
Computing
Technologie
s
Communicati
on
Technologies
Content
Technologi
es
The resulting eEconomy is defining
the business landscape for the 21st
century
For Business: Greater competitive intensity,
new entrants and value propositions.
For Government: New demands, new
services, new partners, organizational
transformation and a revolutionary
decentralization of power and decision making
8. eEconomy … the broad business environment in
which global commerce is conducted.
eEconomy
eCommerce … the conduct of business among
eEnterprises and consumers with an alignment of
people, processes and technology with eCommerce
enlightened strategic intent.
eCommerce
eEnterprise … a business or
government enterprise with the capability to
exchange value (money, goods, services
and information) electronically.
eEnterpris
e
The eEconomy creates the
context for a dramatic
change in the way business
is conducted
In the 21st
century…
eEnterprises will conduct
eCommerce in the eEconomy
9. WHAT IS THE INTERNET?
• The internet is a collection of wires, protocols and hardware that
allows the electronic transmission of data over TCP/IP
• Any data can be transferred over the net, e.g., email, faxes, video,
voice & web pages
• Technically www (web) and the net are not the same. The web is
an application for the net
INTERNET ARCHITECTURE
• A collection of networks, 2 networks can only be connected by a
computer that is connected to both of them. This machine is a
router.
• Routers use the destination network address not the destination
host address when routing a packet.
• The amount of info a router needs to store is proportional to the #
of nets not hosts.
10. HOW THE INTERNET WORKS
CHARACTERISTICS THAT ALLOW SHARED
ACCESS OF DATA IN A NETWORK
• Unique identification of each computer on the network - Internet is a
network of millions of computers and thousands of networks intertwined
together. Thus it was important that each computer can be uniquely
identified by assigning a specific Internet Protocol(IP) address.
e.g.,198.108.95.145
• Human-friendly addressing - Domain Name System(DNS) gave each
computer on the network an address comprising an easily recognizable
letters and words instead of an IP address; e.g., www.yahoo.com
• Packet Switching - To remedy delays associated with unequally sized data
transfers, instead of transferring files in their entirety, whole files are
broken up into data packets before being transferred over the network.
• Routing - Routers are dedicated, special-purpose computers which serve
as an intermediary between networks. They route packets efficiently
through networks. Routers are building blocks of the internet.
11. NETWORKING SOFTWARE
• The two most well-known pieces of internetworking software are the TCP
and IP
• IP software set rules of data transfer over the network
• TCP software ensures the safe and reliable transfer of data
• With open system nature of TCP/IP development, software development
and computer companies could more easily build TCP/IP compliant
software and hardware
• TCP/IP standard network protocol laid the groundwork that enabled the
deep internetworking that made internet possible
• Reliability and Transmission control Protocol - IP software handles
packet deliveries and TCP handles safe delivery of packages.
• Standardization - Without the TCP/IP standardization, there would have
been many negative tradeoffs, such as inflexibility and increased functional
and switching costs.
HOW THE INTERNET WORKS
CHARACTERISTICS THAT ALLOW SHARED
ACCESS OF DATA IN A NETWORK
12. WEB SITE BASICS
•WEB SERVER
– Software, Hardware, Network
•CONTENT
– Keeping it current
•DESIGN
•IDENTITY NCCT
14. ADVANTAGES OF USING WEB
• Automated content
– CGI, Servlets, etc., Persistent data interface, cookies
• Interactive components
– Allow the users to respond
• Push technology
– Mailing lists, Channels
INTERACTION & AUTOMATION
SEARCH & STRUCTURE
• Search facility for site
• Site maps - auto-generated
• Site templates/structure
– CGI, Imagemaps, Stylesheets
15. ADVANTAGES OF USING WEB
COMMERCE & ADVERTISING
• Commerce server
– Shopping carts, Stateful sessions
– Security/Encryption, Payment
• Ad Servers
• Marketing
– attract customer attention, build customer loyalty
• Direct Sales
– global, 7x24
• Advertising Revenue
• Reduced Support Costs
16. ELECTRONIC
COMMERCE
(E-COMMERCE)
• Commerce is fundamentally based on Trust
• Commerce refers to all the activities the purchase and
sales of goods or services.
– Marketing, sales, payment, fulfillment, customer
service
• Electronic commerce is doing commerce with the use
of computers, networks and commerce-enabled
software (more than just online shopping)
• E-Commerce involves the translation of protocols, that
have evolved over the millenia, into the Electronic
environment
17. E-COMMERCE BRIEF HISTORY
• 1970s: Electronic Funds Transfer (EFT)
– Used by the banking industry to exchange account
information over secured networks
• Late 1970s and early 1980s: Electronic Data
Interchange (EDI) for e-commerce within companies
– Used by businesses to transmit data from one business to
another
• 1990s: the World Wide Web on the Internet provides
easy-to-use technology for information publishing
and dissemination
– Cheaper to do business (economies of scale)
– Enable diverse business activities (economies of scope)
18. ECOMMERCE
INFRASTRUCTURE
• INFORMATION SUPERHIGHWAY INFRASTRUCTURE
– Internet, LAN, WAN, routers, etc.
– telecom, cable TV, wireless, etc.
• THE WORLD WIDE WEB - WWW, MESSAGING AND INFORMATION
DISTRIBUTION INFRASTRUCTURE
– Part of the Internet and allows users to share information with an
easy-to-use interface
– HTML, XML, e-mail, HTTP, Web browsers, etc.
• COMMON BUSINESS INFRASTRUCTURE
– Security, authentication, electronic payment, directories, catalogs, etc.
• WEB ARCHITECTURE
– Client/server model
– N-tier architecture; e.g., web servers, application servers, database
servers, scalability
19. THE MAIN ELEMENTS OF
E-COMMERCE
• Consumer shopping on the Web, called B2C
(business to consumer)
• Transactions conducted between businesses on
the Web, call B2B (business to business)
• Transactions and business processes that support
selling and purchasing activities on the Web
– Supplier, inventory, distribution, payment management
– Financial management, purchasing products and
information
21. ADVANTAGES OF
ELECTRONIC COMMERCE
• Increased sales
– Reach narrow market segments in geographically
dispersed locations
– Create virtual communities
• Decreased costs
– Handling of sales inquiries
– Providing price quotes
– Determining product availability
• Being in the space
22. THE PROCESS OF
E-COMMERCE
• ATTRACT CUSTOMERS
– Advertising, marketing
• INTERACT WITH CUSTOMERS
– Catalog, negotiation
• HANDLE AND MANAGE ORDERS
– Order capture
– Payment
– Transaction
– Fulfillment (physical good, service good, digital good)
• REACT TO CUSTOMER INQUIRIES
– Customer service
– Order tracking
24. ELECTRONIC COMMERCE
BUSINESS - TO - CONSUMER
• WEB SITES: Provide information on
products, services, prices, orders
• CUSTOMER-CENTERED RETAILING:
Closer, yet more cost-effective
relationship with customers
• INFORMATION BROKERS:
Comparison shops to customer’s
requirements, reintermediation
25. ELECTRONIC COMMERCE
BUSINESS-TO-BUSINESS
• Automation of purchase, sale transactions from
business to business
• Provides alternative sources
• ELECTRONIC HUBS: online marketplaces, point-to-
point connections, integrated information
• EXCHANGES: commercial on-line market, many
buyers, sellers
• Potential for integrating product information
• Provides service, value
27. Business to Consumer
(B2C)
Electronic
catalog on
company web
site or host
Customer(s)
Credit card
Debit card
E-check
online
off line
company
Processes
payment
In-house
processing
3rd
party
processor
Ships goods
directly or via 3rd
party shipper
Order
Proc’g/
Whse.
28. Business to Business (B2B)
Manufacturer’s catalog
on company Web Site or
host / Auction (B2B) Web
site (buyer’s or 3rd
party)
buyer
seller (manufacturer)
E-check, Check, Credit card, P-card, EFT
Processes electronically
Schedules order/ships
Observes credit terms
Settles payment
-----------------------
Could be 3rd
party (OS) or
in-house system or both
goods
delivered
Orders and pays
electronically / Accepts bid
and pays electronically
33. E-COMMERCE
TECHNOLOGIES
• Internet
• Mobile technologies
• Web architecture
• Component
programming
• Data exchange
• Multimedia
• Search engines
• Data mining
• Intelligent agents
• Access security
• Cryptographic security
• SSL, SET
• Watermarking
• Payment systems
NCCT
34. SYSTEM DESIGN ISSUES
• GOOD ARCHITECTURAL PROPERTIES
– Functional separation
– Performance (load balancing, web caching)
– Secure
– Reliable
– Available
– Scalable
CREATING AND MANAGING CONTENT
• What the customer see
• Static vs. dynamic content
• Different faces for different users
• Tools for creating content
• Multimedia presentation
• Integration with other
media
• Data interchange
• HTML, XML (Extensible
Markup Language)
36. • What?: Provide security information and consultation to assess
corporate security risks and implementation.
• Why?: way to provide security assessment and project mgmt
between multiple corps and the customer and news links; Corp: save
in loss of data and provide security to customers to build customer
confidence
• How?: Security Engine: rank existing security; allows customers to
assess existing level of security with evaluation and Q&A
• Differentiators: (1) customized security needs programs via Internet;
(2) provides incentives: alternatives in security via cost reports
balance
E-SECURE - BUSINESS CONCEPT
The e-secure key to
securing
information
Matching security
needs to business
Server
Server’s public key
37. E-SECURE
BUSINESS MODEL–CONSULTING & PARTNERSHIPS
Banking &
Financial institutions
Security
Seekers
Security
Providers
Capital, Space, Admin. Support,
Sales, Marketing,
Corporations with
Security solutions
Service providers
&
manufacturers
Build a level of security management integration and confidence to the seekers
Security
companies
System
integrators
Profit 35%online pm, 10% on
site pm, 5% Streaming
presentations
Adds value
Builds security knowledge, management
And partnerships with security companies
Government &
educational
institutions
E-Secure
Security Need Engine,
Streaming video training
Project management
38. INTRODUCTION
Security System
Algorithms
NCCT
• SECURITY - The man who looks for security, even in the
mind, is like a man who would chop off his limbs in order to
have artificial ones which will give him no pain or trouble.
• Henry Miller (1891–1980), Sexus, ch. 14 (1949).
39. FUNDAMENTAL ISSUES
• Secure communication
over insecure channel
• Privacy
• Agreement/Commitment
• Right to access
• Security
• Protocols
• Encryption
• Zero Knowledge Proof
• Digital signature, digital
time stamp
• Identification/
authentication
• Firewall
• SSL, SET
41. SSL
Secure Socket Layer
• SSL is a standard that encrypts data sent between you and a
web server
• When connecting, the client requests a certificate from the
server. This is sent, which confirms that you really are talking to
the server that you think you are
Web ServerYOU
Data contained in packets is encrypted; no one but you
and the web server can read the traffic
42. SET COMPONENTS
• Wallet - performs cardholders’ authentication
• Merchant Server - authenticates merchant
and its accepted payment brand
• Payment Gateway - processes payments and
authorizations
• Certificate Authority - manages certificates
for wallets and merchants; allows for branding
43. FEATURE
SET SSL
Secure Transmission of Data Yes Yes
Identify Authorized Purchasers Yes No
Verify Validity of Account Yes No
Identify Legitimate of Payment
Brand for Merchants Yes No
Track Sales Slips and Totals Yes No
Enabling Technologies
Set vs. SSL
44. CRYPTOGRAPHY
• Cryptographic software transforms plain text messages into
something no one without a key or secret knowledge can
easily read
• The most basic form of this is simple substitutions; one
letter is replaced by another letter wherever it appears
• But this is very easy to break, so more sophisticated
algorithms are used to encrypt messages
• Cryptography: Techniques, Protocols, and Applications
using the existence of difficult problems
• Cryptanalysis: How to compromise cryptographic protocols
and techniques
45. DIGITAL SIGNATURES
• This is used to confirm that data has not been changed by anyone other
than the person who created and signed it.
• Example: Suja sends a document to Prema. Kumar intercepts the
message during transmission and changes it. Prema receives a doctored
document. Or Kumar could send a message to Prema and claim it was
from Suja.
• To prevent this we can use digital signatures. Generally this is done by
using a hash function to generate a “fingerprint” of the data. Any change
to the data will change the fingerprint.
• The “fingerprint” is encrypted using the sender’s private key and attached
to the document
• The receiver can decrypt the “fingerprint” using the sender’s public key,
then see if it matches the fingerprint of the received document
• This ensures that the data has not changed since the sender signed it,
and confirms that the sender signed it (since only he has the private key.)
46. FIREWALLS
• What is a firewall?
– A firewall is any mechanism that acts to
restrict access to a network according to a
set of defined rules.
– Function as “front doors” to a network.
• There are 2 Basic approaches to
implementing rule sets on your firewall
– Block all and Allow
– Allow all and Block
47. PUBLIC KEY CRYPTOGRAPHY
• Most systems on the internet use public key
cryptography.
• This uses two keys: a public key, which is
available to anyone; and a private key, which
is secret and known only to the user
• The most popular variation on this concept is
RSA (Rivest-Shamir-Adleman), named for the
three who invented it
48. RSA
• RSA works by using a mathematical function that is (comparatively)
easy to compute while encrypting, but very difficult to reverse without
knowing the private key. See handout for gory details.
• RSA works by selecting two large prime numbers and doing some semi-
fancy math. One of the prime numbers and the product of the two prime
numbers is the public key; the other prime number and their product is
the private key
• The security of the system depends on it being difficult to efficiently
factor large numbers. There’s been a lot of research in the area by a lot
of smart people, and no one has come up with an algorithmically good
solution.
• The only engineering solution is to throw more resources at brute force
approaches, but this is not very practical for large key sizes, since the
computations required increase exponentially with key size.
49. EXAMPLES
MODERN APPLICATIONS
• Electronic Commerce
– Online Banking, Online Shopping
• Internet Security
– Secure emails, Remote access of applications
• The military
– secure communication
• The internet
– secure communication, authentication, on-line
shopping, emails
• Election
51. SENDING ENCRYPTED MESSAGES
• To send to someone, the message is
encrypted with the public key.
• It can only be decrypted by the private key.
Message
Public
Key
Encrypted
Text
Web
Site
Plain
Text
Private
Key
I
N
T
E
R
N
E
T
53. Projects @
NCCT
Project Specialization Concept
• NCCT, in consultation with Export-Software Division, offers Live
Software Applications, System, Electronics related Projects to
experience the learning with the latest new tools and
technologies
• NCCT believes in specialized Hardware Design, development training
and implementation with an emphasis on development principles and
standards
• NCCT plays a dual positive role by satisfying your academic
requirements as well as giving the necessary training in electronics
and embedded product development
54. Projects @ NCCT
WE ARE OFFERING PROJECTS FOR THE
FOLLOWING DISCIPLINES
• COMPUTER SCIENCE AND ENGINEERING
• INFORMATION TECHNOLOGY
• ELECTRONICS AND COMMUNICATION ENGINEERING
• ELECTRICAL AND ELECTRONICS ENGINEERING
• ELECTRONICS AND INSTRUMENTATION
• MECHANICAL AND MECHATRONICS
55. Projects @ NCCT
PROJECTS IN THE AREAS OF
• System Software Development
• Application Software Development, Porting
• Networking & Communication related
• Data Mining, Neural Networks, Fuzzy Logic, AI based
• Bio Medical related
• Web & Internet related
• Embedded Systems - Microcontrollers, VLSI, DSP, RTOS
• WAP, Web enabled Internet Applications
• UNIX LINUX based Projects
56. Placements @ NCCT
NCCT has an enormous placement wing, which enrolls all candidates in its
placement bank, and will keep in constant touch with various IT related industries in
India / Abroad, who are in need of computer trained quality manpower
Each candidate goes through complete pre-placement session before placement
made by NCCT
The placement division also helps students in getting projects and organize guest
lectures, group discussions, soft learning skills, mock interviews, personality
development skills, easy learning skills, technical discussions, student meetings, etc.,
For every student we communicate the IT organizations, with the following
documents
* Curriculum highlighting the skills
* A brief write up of the software knowledge acquired at NCCT, syllabus
taught at NCCT
* Projects and Specialization work done at NCCT
* Additional skills learnt
57. NCCT
THE FOLLOWING SKILL SET IS
SECURE
Software
Applications
C, C++, Visual C++, ASP, XML, EJB
Embedded
Technologies
Embedded Systems, PLC
Other Areas VLSI, ULSI, DSP, Bio Informatics & Technology
Emerging
Technologies
WAP, Remote Computing, Wireless
Communications, VoIP, Bluetooth in Embedded,
LINUX based applications
Ever green
technologies
UNIX, C
58. NCCT
Quality is Our Responsibility
Dedicated to Commitments and
Committed to Technology
Editor's Notes
So what is ecommerce?
SLIDE 1 What is the E-secure business concept?
E-secure is a business consulting service via the internet, providing adhoc or formal evaluation to assess the level of security your corporation requires with the balance of cost and risk . It assesses the corporations security minimal and maximum needs. For instance, in a corporate customer may want to secure information from an extranet, but is trying to weigh the costs of internal vs external implementation. With the e-Secure concept, we can then sell the e-secure consulting “security level” requirements based on risk and cost to with companies budgets in mind. The corp customer provides info online with a java based eval program upfront which provides generic information back based on input. This initial assessment is done for free, and preferably online. For more formal consultation they can hire consultants to come on site. We can also provide streaming video to explain the security level concept from A-Z…, I.e. what is pki, ssl, vpn etc. is name and password sufficient, why do we need to authenticate and authorize information… first level or introduction for free the rest for minimal pricing.
What is e-secure’s Core Product? We design & sell security consulting/training, U.S.-based only.
The “security Engine” :
finds security information based on level of corporate requirements;
allows informational free links to security information outside the website
What are the key differentiators?:
provides adhoc on spot security level info check via Q&A free online program via Internet;
provides incentives: links to web sites with security info, research of companies levels of security today;
it’s scalable, in order to balance your cost and needs of security today and scale it for tomorrow.
develop relationships with companies as references to their products as well as ASP’s for exchange in reference or profit
SLIDE 3 shows how E-secure collects money and resources required
Security seekers include major banks such as BofA , or financial institutions such as title companies or Schwab or Fidelity
Service providers include high tech ASP’s like loudcloud
Government and educational institutions include Army, federal agencies, or university institutions
Security providers include system integrators such as EDS , they actually implement the solution for the seeker
Security companies include software apps or hardware chips to support the level of security needed, I.e. RSA, or Verisign, Entegrity solutions,that are known for only security solutions
Corporations with security solutions include corporations that have a division to support security apps or hardware such as Novell, IBM, GTE, or Broadcom
Esecure would work with companies up front to obtain the level of security they need. Often the need is driven by the security team from the seeker but needs more training or information on the level of security available and determined by the budget the company provides for the year. You typically might have a project manager handle the work internally for the company , but many times companies don’t have the luxury of maintaining a project manager especially with the knowledge to help implement this effort. Much of this effort has been done by the security providers in the past, however the challenge in that perspective is to only sell your own product. E-Secure would project manage the information and taylor the security needs to the level and integration expected of the security seeker , not only provide a one stop shop as providers tend to do.
Resources: 1 person with security , computer and system networking background required for initial consulting
Home office with DSL technology to provide own space, admin, support, sales, and marketing and web interface
When building more than 5 customers, then add additional consulting people and delegate the work
I will basically coordinate and consult the work between the IS folks in the “seekers” and the “providers”
Financing only needed from consulting fees upfront.