What the heck is Twitter?




                           (And why should I care?)
Photo credit: Thomas Hawk, via Creative Commons license
What we’ll cover
 Twitter basics

 Examples

 Getting started

 Tools that make it easier

 Sample use: job search

 Best practices
Portions are a remix:
                                                 Dan Cohen, Full Court
                                                 Press Communications
                                                         http://www.slideshare.net/dcstpaul/
                                                               twitter-for-us-2010


                                                 Twitter
                                                         http://business.twitter.com/twitter101




Photo credit: danmachold, via Creative Commons license
Twitter is….
  Millions of individual
    broadcasting networks –
    built by the users
    themselves
  A new way to speak
    directly to the people
    you care about – and
    that want to hear from
    you
  A giant and total time
    suck away from what is
    really important?


Adapted from Twitter for Us - FCPCommunications.com
Photo credit: Terje S. Skerdal, via Creative Commons license   http://is.gd/bhJag
April 14,
                                    2010


   “Expect to see an emphasis on the scholarly and
research implications of the acquisition… it boggles my
  mind to think what we might be able to learn about
 ourselves and the world around us from this wealth of
 data. And I'm certain we'll learn things that none of us
              now can possibly conceive.”
(that’s an average of 600 per second)
  A tweet is an individual message

            To follow somebody is to subscribe to their
               messages. This does not mean they will also follow
               you.

            A DM or direct message is a private message on
               Twitter

            RT or retweet is to repost a valuable message from
               somebody else on Twitter and give them credit
                 Sometimes noted as “via” instead of RT




Adapted from Twitter 101 for Business       Photo credit jovike, used via Creative Commons license
  @username is a public message to or about an
              individual on Twitter

            A hashtag—the # symbol followed by a term and
              included in tweets—is a way of categorizing all the
              posts on a topic

            Shortened URLs. To fit links into the short messages,
              Twitter shrinks some URLs down automatically.

            Trending topics are the most-discussed terms on
              Twitter at any given moment




Adapted from Twitter 101 for Business     Photo credit jovike, used via Creative Commons license
First step: "
                Listen!


 search.twitter.com "

   Try searching "
for a few keywords
      or topics"


Photo credit: Erica Reid, used via Creative
Commons license
Search for a user or keyword(s)
                       RSS feed (read &
                            archive)
What do
                                       you hear?
Q&A
Conversations
Developments
Research
Chit Chat
Campaigns
Meetings and Conference Info
                      Photo credit: bullcitydogs, via Creative Commons license
Photo credit samcrockett, via Creative Commons license
Photo credit: Sifter, used via Creative Commons license
Photo by Thomas Hawk, via Creative Commons license
Photo credit: Nimages DR, via Creative Commons license
18 followers/following 23




   716 followers/following 1995




1,094,192 followers/following 59



Photo credit: Nimages DR, via Creative Commons license
  Is there a voice missing
                                                        from the discussion?

                                                        Is there information
                                                        missing?

                                                        What value can you
                                                        add?




Adapted from Twitter for Us - FCPCommunications.com
Ready to give it a try?




Adapted from Twitter 101 for Business   Photo credit: kate.e did, via Creative Commons license
Getting started


           Signing up takes
            approximately
              one minute
To help people
                                        recognize and
                                        trust your
                                        account, fill out
                                        your profile
                                        completely and
                                        include a picture




Adapted from Twitter 101 for Business
This is where
  you type
  your 140
Follow relevant accounts
     Following somebody means
        you’ve subscribed to their tweets

     When you find a good candidate,
        look under their picture for the
        Follow button

     Start small – follow five. Listen for a
        while. Then follow five more.

     Lists are also useful for finding/
        creating groups on a specific
        topic

Adapted from Twitter 101 for Business
That’s the basics!
 But it’s only the
  beginning…
TweetDeck	
  




                       hootsuite	
  

Adapted from Twitter for Us - Part II - FCPCommunications.com
This is where
  you type
  your 140
Integration
      Type 140 here
          Integration
                                                                              Search
                                               Mentions                        term




Adapted from Twitter for Us - Part II - FCPCommunications.com
Photo credit: Laszio-photo, via Creative Commons License
http://www.twitjobsearch.com/
Tweetdeck + LinkedIn + job search = JobDeck
Best practices
             •     Build relationships on Twitter
             •     Listen for comments about you
             •     Respond to comments and
                   queries
             •     Ask questions
             •     Post links to things people would
                   find interesting
Adapted from Twitter 101 for Business
Best practices
•    Retweet messages you would
     like to share
•    Use a friendly, casual tone
•    Don’t spam people
•    Don’t tweet anything you
     wouldn’t want your mother to
     read…
http://is.gd/bhJag
Jodi Sperber
                                  @jsperber
                  jsperber@brandeis.edu

Heller School for Social Policy and Management
                Brandeis University
                   April 15, 2010

What the Heck is Twitter, and Why Should I Care?

  • 1.
    What the heckis Twitter? (And why should I care?) Photo credit: Thomas Hawk, via Creative Commons license
  • 2.
    What we’ll cover  Twitterbasics  Examples  Getting started  Tools that make it easier  Sample use: job search  Best practices
  • 3.
    Portions are aremix: Dan Cohen, Full Court Press Communications http://www.slideshare.net/dcstpaul/ twitter-for-us-2010 Twitter http://business.twitter.com/twitter101 Photo credit: danmachold, via Creative Commons license
  • 5.
    Twitter is….   Millionsof individual broadcasting networks – built by the users themselves   A new way to speak directly to the people you care about – and that want to hear from you   A giant and total time suck away from what is really important? Adapted from Twitter for Us - FCPCommunications.com
  • 6.
    Photo credit: TerjeS. Skerdal, via Creative Commons license http://is.gd/bhJag
  • 7.
    April 14, 2010 “Expect to see an emphasis on the scholarly and research implications of the acquisition… it boggles my mind to think what we might be able to learn about ourselves and the world around us from this wealth of data. And I'm certain we'll learn things that none of us now can possibly conceive.”
  • 8.
    (that’s an averageof 600 per second)
  • 9.
      A tweetis an individual message   To follow somebody is to subscribe to their messages. This does not mean they will also follow you.   A DM or direct message is a private message on Twitter   RT or retweet is to repost a valuable message from somebody else on Twitter and give them credit   Sometimes noted as “via” instead of RT Adapted from Twitter 101 for Business Photo credit jovike, used via Creative Commons license
  • 10.
      @username isa public message to or about an individual on Twitter   A hashtag—the # symbol followed by a term and included in tweets—is a way of categorizing all the posts on a topic   Shortened URLs. To fit links into the short messages, Twitter shrinks some URLs down automatically.   Trending topics are the most-discussed terms on Twitter at any given moment Adapted from Twitter 101 for Business Photo credit jovike, used via Creative Commons license
  • 11.
    First step: " Listen! search.twitter.com " Try searching " for a few keywords or topics" Photo credit: Erica Reid, used via Creative Commons license
  • 13.
    Search for auser or keyword(s) RSS feed (read & archive)
  • 14.
    What do you hear? Q&A Conversations Developments Research Chit Chat Campaigns Meetings and Conference Info Photo credit: bullcitydogs, via Creative Commons license
  • 15.
    Photo credit samcrockett,via Creative Commons license
  • 16.
    Photo credit: Sifter,used via Creative Commons license
  • 17.
    Photo by ThomasHawk, via Creative Commons license
  • 19.
    Photo credit: NimagesDR, via Creative Commons license
  • 20.
    18 followers/following 23 716 followers/following 1995 1,094,192 followers/following 59 Photo credit: Nimages DR, via Creative Commons license
  • 21.
      Is therea voice missing from the discussion?   Is there information missing?   What value can you add? Adapted from Twitter for Us - FCPCommunications.com
  • 22.
    Ready to giveit a try? Adapted from Twitter 101 for Business Photo credit: kate.e did, via Creative Commons license
  • 23.
    Getting started Signing up takes approximately one minute
  • 24.
    To help people recognize and trust your account, fill out your profile completely and include a picture Adapted from Twitter 101 for Business
  • 25.
    This is where you type your 140
  • 26.
    Follow relevant accounts   Following somebody means you’ve subscribed to their tweets   When you find a good candidate, look under their picture for the Follow button   Start small – follow five. Listen for a while. Then follow five more.   Lists are also useful for finding/ creating groups on a specific topic Adapted from Twitter 101 for Business
  • 27.
    That’s the basics! But it’s only the beginning…
  • 28.
    TweetDeck   hootsuite   Adapted from Twitter for Us - Part II - FCPCommunications.com
  • 29.
    This is where you type your 140
  • 30.
    Integration Type 140 here Integration Search Mentions term Adapted from Twitter for Us - Part II - FCPCommunications.com
  • 31.
    Photo credit: Laszio-photo,via Creative Commons License
  • 33.
  • 36.
    Tweetdeck + LinkedIn+ job search = JobDeck
  • 37.
    Best practices •  Build relationships on Twitter •  Listen for comments about you •  Respond to comments and queries •  Ask questions •  Post links to things people would find interesting Adapted from Twitter 101 for Business
  • 38.
    Best practices •  Retweet messages you would like to share •  Use a friendly, casual tone •  Don’t spam people •  Don’t tweet anything you wouldn’t want your mother to read…
  • 39.
  • 40.
    Jodi Sperber @jsperber jsperber@brandeis.edu Heller School for Social Policy and Management Brandeis University April 15, 2010