SlideShare a Scribd company logo
Twitter for Startups
Turning Your Followers in to Customers
Today We Will Discuss..
• Twitter Opportunity
• Setting Goals on Twitter
• What to Post on Twitter
• How to Respond on Twitter
• How to Get more Followers
• Turning Followers in to Customers
What is Twitter?
• Free Micro-Blogging Platform
• Sharing of Content, Ideas & Data
• Platform for Breaking News
• Brand Monitoring
Quick Facts About Twitter
• 92% of International Brands Tweet
more than ONCE Daily.
• 63% of Twitter Users use their
Smartphones as their Primary
Tweeting Device.
• 85% of Followers Feel MORE
CONNECTED with a Small Business
After Following Them.
Quick Facts About Twitter
• Promoted Tweets Boost Offline Sales
by 29%
• 70% of Marketers will Increased
Spend on Social Media in 2015
Telephone Customer Service is Out
• Twitter is now where people express
their views & recommends brand.
• Twitter is Public.
Twitter is New Customer Service Tool
Twitter is New Customer Service Tool
Twitter Opportunity for Startups
• Grow Your Marketable Audience
• Develop Better Relationship with
Followers/Customers
• Drive Traffic to Your Website
• Increase Your Leads & Sales
How to Set Goals on Twitter?
• You Can Set Goals for Following
Metrics.
– Number of Twitter Followers
– Number of Retweets, Replies & Replies
– Number of Clicks from Twitter
– Number of Website Visits (bit.ly)
– Number of New Leads & Customers
– Reputation Management
What to Post on Twitter?
• Post Mix of Original Content, Third
Party & Influencer Content
• Develop Better Relationship
How to Respond Your Followers?
• Rules for Replying:
– Be Kind
– Be Constructive
– Be Human
– Support Your Brand
– Use Humor
– Help Sell Your Product/Services
How to Get more Followers?
• Find & Follow Influencers in Your
Industry (Followerwonk)
• Make Schedule for Engaging with
Influencers
• Participate in Twitter Chats Related to
Your Industry
How to Get more Followers?
• Include Your Twitter Handle on all
Marketing Messaging (Email,
Business Card & etc..)
• Use #Hashtag Effectively
Turning Followers in to Customers
• More Followers
– Generate More Engagement
• Redirect to Your Blog & Website
• ReTweets
• Replies
• Likes
Turning Followers in to Customers
More Followers
More Leads &
Sales
More Website
Traffic
Ab ye dekho.. :D
Don’t
• Don’t Be afraid to express your opinions.
• Don’t repeat the same link or tweet
• Don’t Post a URL without supporting text.
• Don’t Make your account setting private
• Don’t follow hundred of people at once.
• Don’t Use more than 3 hashtag in single
tweet
Questions?
Thanks!
Now You Can Follow me on
@AmitHPanchal 

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Twitter for startups - Turning Your Followers in to Customers

  • 1. Twitter for Startups Turning Your Followers in to Customers
  • 2. Today We Will Discuss.. • Twitter Opportunity • Setting Goals on Twitter • What to Post on Twitter • How to Respond on Twitter • How to Get more Followers • Turning Followers in to Customers
  • 3. What is Twitter? • Free Micro-Blogging Platform • Sharing of Content, Ideas & Data • Platform for Breaking News • Brand Monitoring
  • 4. Quick Facts About Twitter • 92% of International Brands Tweet more than ONCE Daily. • 63% of Twitter Users use their Smartphones as their Primary Tweeting Device. • 85% of Followers Feel MORE CONNECTED with a Small Business After Following Them.
  • 5. Quick Facts About Twitter • Promoted Tweets Boost Offline Sales by 29% • 70% of Marketers will Increased Spend on Social Media in 2015
  • 6. Telephone Customer Service is Out • Twitter is now where people express their views & recommends brand. • Twitter is Public.
  • 7. Twitter is New Customer Service Tool
  • 8. Twitter is New Customer Service Tool
  • 9. Twitter Opportunity for Startups • Grow Your Marketable Audience • Develop Better Relationship with Followers/Customers • Drive Traffic to Your Website • Increase Your Leads & Sales
  • 10. How to Set Goals on Twitter? • You Can Set Goals for Following Metrics. – Number of Twitter Followers – Number of Retweets, Replies & Replies – Number of Clicks from Twitter – Number of Website Visits (bit.ly) – Number of New Leads & Customers – Reputation Management
  • 11. What to Post on Twitter? • Post Mix of Original Content, Third Party & Influencer Content • Develop Better Relationship
  • 12. How to Respond Your Followers? • Rules for Replying: – Be Kind – Be Constructive – Be Human – Support Your Brand – Use Humor – Help Sell Your Product/Services
  • 13. How to Get more Followers? • Find & Follow Influencers in Your Industry (Followerwonk) • Make Schedule for Engaging with Influencers • Participate in Twitter Chats Related to Your Industry
  • 14. How to Get more Followers? • Include Your Twitter Handle on all Marketing Messaging (Email, Business Card & etc..) • Use #Hashtag Effectively
  • 15. Turning Followers in to Customers • More Followers – Generate More Engagement • Redirect to Your Blog & Website • ReTweets • Replies • Likes
  • 16. Turning Followers in to Customers More Followers More Leads & Sales More Website Traffic
  • 18. Don’t • Don’t Be afraid to express your opinions. • Don’t repeat the same link or tweet • Don’t Post a URL without supporting text. • Don’t Make your account setting private • Don’t follow hundred of people at once. • Don’t Use more than 3 hashtag in single tweet
  • 20. Thanks! Now You Can Follow me on @AmitHPanchal 