Transforming Worker Attitudes Through Training Interventions- An Emotional Intelligence Case Study
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The document discusses transforming worker attitudes through emotional intelligence training interventions. It presents a case study of a training program conducted with the management team of a Jamaican hospitality sector company. The training focused on developing emotional intelligence skills like self-awareness, self-management, social awareness, and relationship management. Results of the training included increased resilience to change, acceptance of accountability, and a more cohesive management team. The presentation argues that focusing on learning rather than training can achieve sustainable improvements in habits and behaviors to transform organizational culture.
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Migrating & upgrading connections can be a daunting - Here i share some trips, best practises and information on how to ensure that your upgrades are stress free
Case study BSHS 355
This case study involves a 14-year-old boy, Rajiv, who was treated at the emergency department where his father works as a physician. Rajiv's parents are divorced and his mother has full custody with no visitation rights for the father. When the father tried to obtain Rajiv's medical records, the release information clerk denied the request due to confidentiality and documentation presented by Rajiv's mother treating the father as a non-custodial parent. The CEO then got involved and threatened the clerk's job, raising legal issues around releasing the records. The organization's options are to not release the file until their attorney clarifies the situation in writing or leave the file as indicated by the CEO if he requests it in
Dfc,puliyanagar
A group of students at TDTA Middle School in Puliyanagar decided to keep their school clean and tidy. They formed a team to clean classrooms and the school premises during evening hours. The students had discussions prior to starting the cleaning work and have been making progress in their efforts to keep the school premises clean.
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Hess 2015 Corporate Sustainability Report
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Noah is a therapist who does not take notes during sessions with well-functioning clients. When one client asked to see their file, Noah had to explain his lack of note taking. As a human services professional, the ethical dilemmas here should be addressed by following the chain of command and letting supervisors handle the situation confidentially and respectfully, while being aware of potential multicultural factors.
Ethical Case Study
This case study discusses an international student named Ian who is working illegally at an off-campus restaurant in violation of his visa status. Kelsey, an SA professional, is aware of Ian's situation but has not reported it.
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Leadership Accelerator: Unleashing Potential in Younger Employees.pptx
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Elevate2Lead Package Programs 2.3
This document describes three engagement and workshop packages offered by Emergenetics to help organizations improve team performance. The first is a three-quarter day workshop that uses assessments to help participants understand their individual strengths and how they can contribute to a more collaborative team. The second involves ongoing leadership coaching over 9-12 months to help leaders enhance their skills and performance. The third is a four module "Leadership Launch Kit" designed to quickly develop technologist and young leaders into impactful leaders through assessments and experiential activities.
People Change - Part 2
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Corporate brochure 2014
The document describes an experiential learning course on emotional intelligence offered by Mann - The Mind for corporations, educators, and individuals. The course is led by Dr. Vipul Vyas and aims to help participants improve self-awareness, social skills, relationship management, self-motivation, and performance through modules on key emotional intelligence competencies. The training has been delivered to over 4000 professionals from various public and private sector organizations.
eiBrochure_print
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ICFAI Organizational Behavior - Solved assignments and case study help
Dear students, get latest Solved assignments and case study help by professionals. Mail us at : help.mbaassignments@gmail.com Call us at : 08263069601
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What is Emotional Intelligence? How does one improve their E. I. and how will improving Emotional Intelligence improve your life.
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What is Emotional Intelligence? How can one improve their E.I. and what does that mean for their lives?
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The document provides information about a training program called "Interpersonal Effectiveness" conducted by Harikrushna Institute of Training and Learning (HITAL). The one-day program aims to help participants improve their interpersonal relationships through better self-awareness and understanding of Transactional Analysis communication tools. It teaches participants how to identify barriers to effective relationships and growth. The program is suitable for professionals looking to enhance their interpersonal skills. HITAL also provides various other free training programs for charitable organizations.
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Chapter 13.ppt
This document discusses learning and development in organizations. It begins by outlining learning objectives related to understanding learning organizations, the training process, training design methods, and evaluating training programs. It then defines key terms like education, learning, development and training. The rest of the document details various aspects of the training process including needs assessment, content design using the ADDIE model, delivery methods, and evaluation. It also discusses methods for developing learning organizations and management.
Optimal Impact Trainings by Dan Maxwell, Jr
Your organization's greatest assets are the human capital. Are you investing in them wisely?
An insurance company I conducted sales leadership training for saw new sales go up by 20% as a result of the training.
Another company I conducted employee motivation training for, saw absences and “call in sicks” reduce by a whopping 37.67%.
Do you want to supercharge your organization’s performance?
Do you feel like there’s more that your business could be accomplishing?
Are you ready to take your employees or members to another level?
Looking for a keynote speaker at your next event?
I offer customized lectures, seminars and workshops for small, medium and large organizations with the desire of equipping their employees with the skills and knowledge they need for increased productivity and results.
Some popular courses I offer are:
Overcoming Obstacles & Challenges
Customer Service
Leadership & Influence
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Building Passionate Teams
Performance Management
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Emotional Intelligence
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Train to Ingrain Presentation
The survey results show that the company needs improvement in developing leaders and supporting employee development. Less than half of employees feel the company identifies and develops high performers (46%) or has processes to ensure future leaders (36%). Even fewer agree that supervisors have the skills to support direct reports' development (29%) or effectively resolve workplace conflicts (43%). Only 38% feel supervisors communicate expectations well. The document discusses challenges with transferring training to on-the-job performance. There is often a lack of accountability and follow-up after training. Long-term behavior change requires ongoing reinforcement through activities like follow-up discussions, support groups, and feedback from managers.
Delivering Reviews - ICA
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Week 4BUSI7280 Managing in a Global Context1.docx
Week 4
BUSI7280 Managing in a Global Context
1
Weekly Learning Insights
Some insights still (!) not relating your ideas to the course material
Management may be seen as a process with many aspects
Relate your insights specifically, explicitly to aspect(s) of the management process
Due date for Reflective Essay 1 – 30 August 2019
Week 4
Managing People
3
Your motivation
Relates to the question ‘why are you here?’ are you here to get good marks or to learn something new to help you achieve your goals?
Why are you here?
Small group discussion
Motivation
Equity theory – people will be motivated when they perceive that they are being treated fairly (transactional) – theory of motivation or observation of some people?
Expectancy theory – effort = good performance = reward > attractive reward (the perceived/learned relationship between effort and performance and the value of the outcome) – extrapolation of reinforcement/behaviourism. Learning by association.
Alternative theories
Motivation
Reinforcement theory – behaviours with positive consequences will occur more frequently than behaviours with negative consequences - behaviourism – positive and negative reinforcement, punishment and extinction; e.g. ‘incentivizing’ and bonuses.
Goal setting theory – people will be motivated to the extent to which they accept a goal and receive feedback toward achievement. It is based on the premise that conscious goals affect action.
More alternative theories
Motivation
Goal Orientation Theory – early conceptualizations from the 1970s. Most current research is based on Dweck’s (1989) theory of goal orientation (designed to understand children’s acquisition of new skills) – performance (perform well relative to others) v learning (improve skills) goals (situational characteristics or individual trait)?.
And you guessed it ….
Motivation – a mangerialist approach
https://www.ted.com/talks/dan_pink_on_motivation/discussion
What assumptions are made in this talk?
What are the underlying assumptions?
Motivation
SDT focuses on the ‘nature’ of motivation, that is, the ‘why of behaviour.’
The underlying assumption is that “human beings are active, growth-oriented organisms who are naturally inclined toward integration of their psychic elements into a unified sense of self and integration of themselves into larger social structures” (Deci & Ryan, 2000, p. 229).
Self-Determination Theory
SDT
Doing an activity for its own sake because one finds the activity inherently interesting and satisfying.
Think about your core values and how they relate to the things you love doing.
What sorts of activities are intrinsicly motivating for you?
Intrinsic motivation
SDT
Doing an activity for an instrumental reason.
Some extrinsic motivation can be relatively controlled by external factors.
Some extrinsic motivation can be relatively autonomous - i.e. self-regulated through an individual’s acquired goals and values.
Extrinsic motivation
SD ...
Introduction to Workforce Efficacy Solutions by IDG Research
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The document discusses measuring and managing workforce efficacy, which is defined as a condition where organizational goals are being met through an engaged and motivated workforce. It promotes measuring three aspects of efficacy: organizational, management, and individual. The individual aspect includes measuring intrinsic motivation, motivation capabilities, and the balance between intrinsic and extrinsic motivation. Services offered include surveys, analytics, coaching, and certification programs to help organizations develop workforce efficacy by building individual accountability for engagement.Brain-Based Training & Development
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Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
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Editor's Notes
- Gratitude for opportunity. EQ has been a pleasurable experience.