In this session, you’ll learn how leading global companies have transformed their contracting delivery models and contract management platforms to drive efficiency, compliance and value creation. You will also learn how these leaders have overcome typical challenges such as process and staffing model disparities, legacy document migration, global security and user adoption, and how you too can become a leader.

1. #AccelerateQTC
Tyler Marion, Mike Stevens, Mike Adsitt | Duff & Phelps
Greg Bennett | Gilead Sciences
Transform Your Global Contracting

2. Presenting Today
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Tyler Marion is a Managing
Director in the Legal
Management Consulting
business
Mike Stevens is a Managing
Director in the D&P Legal
Management Consulting
business.
Mike Adsitt is a Senior
Manager in the Legal
Management Consulting
business.
Greg Bennett is Manager of
Legal Operations for Gilead
Sciences

3. Duff & Phelps 3
Duff & Phelps
Dedicated to Delivering Value

4. More Than 70 Offices and Affiliates Worldwide
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5. Ideas for Transforming Contracting
Examples From Real
Companies For
Transforming the
Contracting Function
Organized By:
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Process
Technology
People

6. People Transformation
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Can you define roles and
responsibilities for each
involved party to lessen
confusion and build targeted
objectives?
Issue: Corporate legal was
burdened with minor tasks to
complete contract process for
manufacturing of products
Solution / Result: Creation of
templates, playbooks and
workflows reduced Legal’s
input. When legal was called it
was with limited scope and for
appropriate items.
Define
responsibilities
Do you have groups or parties
that are being tasked with
work that is ‘beneath’ them?
Have they a vested interest in
the success of the outcome?
Issue: Business unit leaders
were tasked with negotiating
overbearing NDA set in place
for company-wide use
Solution: NDA was limited to
BU need, leaders were part of
obligation management and
memorialization of contract
metrics tailored to the BU
need
Ensure
Appropriate
Tasks
Do the groups assigned have
the capacity to accomplish the
tasks assigned?
Issue: Legal operations
tasked with migration of
contracts and validation of
existing metadata
Solution: Legal Ops handed
execution to third party to
increase speed, maintain staff
workloads, and introduced
new methods for migration as
required
CapacityGlobal Mining
Company
Multinational Retailer
Defining roles and responsibilities from a group and individual role perspective can increase benefits in
many areas of the contracting process.
Life Sciences
Company

7. Process Transformation
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Is there a single process that
can leveraged as a champion
and then introduced among
BU’s or contract type?
Issue: Contracting process
varied among business units
and no process was viable or
effective
Solution / Result: Business
unit selected based upon
maturity and bolstered to
create a better process. Then
other BU’s were selected to
adapt to the new process
Common
Framework
Can you identify weak (by way
of funding, skills, or
compliance) links in your
process?
Issue: Analysts and support
staff were being tasked with
negotiation of mid-level
agreements
Solution: Managed services
were engaged to assume the
responsibilities for negotiation
which improved turnaround
time and work product handoff
Strengthen
Process
Is your process accompanied
by materials to assure
conformity?
Issue: Work volumes
increased beyond capacity of
contract team process which
resulted in rogue agreements
being executed and lack of
oversight of executed
agreementsSolution: Templates,
playbooks, clause libraries
and cascade tables bolstered
to reduce variables, drastically
reducing the substantive work
Improve
Materials
National Consumer
Goods Company
Independent
Research Group
Equally important as People is defining process and the materials that support such has a myriad of
benefits to your group and company.
Global
Telecommunications
Company

8. Technology Transformation
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Does your company have
master data or a data
governance structure as part
of the contracting function?
Issue: No single source of
truth from all contracting
counterparties
Solution / Result: The
contracting function will have
a centralized data quality
team that ensures accuracy of
all parties added to the CLM
Master
Data
Many companies Have
existing solutions developed
and time tested using office
products. Can we minimize
the impact to these users?
Issue: Company had years of
development invested in
complex Excel spreadsheets
for complex financial analysis
Solution: Emulated existing
Excel business models in
Apttus X-Author for Excel.
Were able to deploy solution
to Finance without retraining.
Simplify
Have you designed the
system to match the work
styles of your business users?
Issue: 300+ Sales/Marketing
Reps used printed standard
contract forms to capture
paper signatures for high
volume transactions
Solution: Exposed standard
contracts via tablets for Reps
to capture signatures ‘live’ via
electronic signature with
Counterparties.
Time to
Contract
Leading Biotech
Company
Global Fortune 500
Company
Technology is the enabler and allows for simplified user experience, increased productivity and shorter
contract times
Global Fortune 500
Company

9. For more information about our global locations and
services, please visit:
www.duffandphelps.com
About Duff & Phelps
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compliance and regulatory consulting. The firm’s more than 2,000 employees serve a diverse range of clients from offices around the world. For more information, visit
www.duffandphelps.com.
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