This document summarizes consulting services offered by Phillip W. Duff and Lighthouse Consulting to improve operational efficiency and profitability for businesses in the debt collection industry. It describes Duff's extensive experience in debt collection and operational consulting. Lighthouse Consulting offers operational assessments, ongoing operational consulting programs, a law firm leadership group, and a mentor program to help clients maximize revenue and reduce costs through process improvements and cultural changes.
Reddix group alliance technology consortium 4-15-2020Joe Reddix
The Alliance Technology Consortium or ATC is an "Anywhere, Anytime For Any Reason" force for forward movement in getting it done using integrated sustainable solutions globally!
Session 6b challenges with specialized knowledge petitions in the canada larr...INSZoom
This PPT was presented by Larry Linton during the INSZoom Immigration Conference 2015. The topic was "Challenges With Specialized Knowledge Petitions in Canada".
Fujitsu Graduate and Industrial Placement Career Opportunities 2013Fujitsu UK
This brochure describes the Fujitsu graduate recruitment programme for 2013. For more information, or to apply, visit our website: http://www.fujitsu.com/uk/about/local/jobs/graduates/
Reddix group alliance technology consortium 4-15-2020Joe Reddix
The Alliance Technology Consortium or ATC is an "Anywhere, Anytime For Any Reason" force for forward movement in getting it done using integrated sustainable solutions globally!
Session 6b challenges with specialized knowledge petitions in the canada larr...INSZoom
This PPT was presented by Larry Linton during the INSZoom Immigration Conference 2015. The topic was "Challenges With Specialized Knowledge Petitions in Canada".
Fujitsu Graduate and Industrial Placement Career Opportunities 2013Fujitsu UK
This brochure describes the Fujitsu graduate recruitment programme for 2013. For more information, or to apply, visit our website: http://www.fujitsu.com/uk/about/local/jobs/graduates/
Degree of EHR Use and Quality of Care Across MN Area Clinicsader0007
Recent
federal
legislation
and
regulations
have
resulted
in
an
incentive
program
for
clinics
to
implement
and
meaningfully
use
electronic
health
records
(EHR).
It
is
widely
believed
that
EHRs
can
improve
medical
care
by
providing
more
timely
access
to
a
patient’s
health
information,
facilitating
the
tracking
of
patients
over
time
to
ensure
they
are
receiving
recommended
care,
and
helping
to
support
better
health
care
decisions.
It
is
hoped
that
broader
implementation
of
EHRs
will
help
in
improving
health
care
quality,
safety,
and
efficiency.
This white paper/slide deck explains via pictures and text how WebHub.mobi is a "Social Atlas of the Web" and what that means, and why it is important to Web users everywhere, including the Web on smartphones and touchscreen tablets. WebHub lets anyone create and share "maps" of the Web on any topic. Each map gives a fantastic insight into how that person organizes and annotates all the links on the key Web resources on a topic, in the framework of our Web map making platform. These Web resources can include links to websites, blogs, photos, videos, music, Twitter feeds, etc.
http://inarocket.com
Learn BEM fundamentals as fast as possible. What is BEM (Block, element, modifier), BEM syntax, how it works with a real example, etc.
Content personalisation is becoming more prevalent. A site, it's content and/or it's products, change dynamically according to the specific needs of the user. SEO needs to ensure we do not fall behind of this trend.
Corporate Legal Expansion Practices
CLEP
The art and science of practice/business development are as old as the law itself.
Many of you have an understanding of today’s business development as it relates
to the corporate business world and the legal practice development workings in the legal world.
We the Closers Group have combined both these disciplines to create the Corporate Legal Expansion Practices or CLEP
INNOVATIVE CONSULTING FIRM FOUNDED IN 2004 BY TOP LEADERS IN THE MANAGEMENT CONSULTING SPACE.
Eight practice leaders; more than twenty-five multi-disciplinary consultants.
Four pillars of expertise: Business Assurance, Finance Optimization, Talent Solutions and Strategy/Communications.
Based in Mexico City and with international capabilities.
Great believers of on-demand talent solutions.
CONSULTING POWER THAT CAN BE AVAILABLE FOR THE TIME REQUIRED BY YOUR PROJECT, WITH NO LONG TERM COMMITMENTS AND WITH HIGH LEVELS OF FLEXIBILITY.
All our practice leaders are senior level executives with experience in multinational corporations and in specific functional roles.
We get the job done at the same time that we become agents of change for our clients, bringing a fresh perspective into problem-solving and sharing past experiences and best practices.
Capable of fully embedding into your operations and creating value since the very first day (Touch & Play).
Knowledge Congress Revenue Recognition Webcast - Sep. 5, 2012Brian Marshall
Revenue recognition remains to be a topic of perennial interest in 2012 as it affects almost all companies. In an effort to resolve incongruent accounting standards and practices on revenue recognition, FASB and IASB have proposed new revenue recognition standards through an Exposure Draft in 2011. These new standards, if enacted, would result in the most broad reaching and fundamental changes to the recognition of revenue in businesses moving forward.
The Knowledge Group is producing a two-hour LIVE webcast to help companies gain a complete understanding of the nuts and bolts of the proposed standards and its potential impact on their businesses. Changes to Revenue Recognition in 2012 is a must attend event for accountants, finance executives and managers, corporate attorneys and other related professionals.
Launching a Debt Collection Agency in California: A Step-by-Step Comprehensiv...Cedar Financial
Navigate the intricacies of establishing a successful debt collection agency in California with this comprehensive guide. From legal requirements and licensing procedures to effective operational strategies and compliance protocols, this resource equips aspiring entrepreneurs with the essential insights to thrive in the dynamic debt collection landscape of California. Uncover key considerations, best practices, and expert tips for building a sustainable and law-abiding debt collection business in the Californian market.
9 Steps: How to Open Your Best Software House Step-by-Step Guide in PakistanAqeelsaddique1
A software house, also known as a software company or software development company, is an organization that specializes in creating and developing software products and arrangements. These products and arrangements can range from versatile apps and web applications to big business software frameworks.
Software houses can vary in size, from small startups to large corporations with thousands of representatives. They may specialize in unambiguous enterprises, like healthcare or finance, or unambiguous advancements, like artificial knowledge or blockchain.
Software houses typically utilize teams of software developers, fashioners, quality assurance analyzers, project managers, and other professionals who cooperate to create software products that address the issues of their clients or end clients.
The software development process usually includes several stages, including planning, planning, coding, testing, and organization. Software houses may utilize various software development approaches, for example, Agile, Waterfall, or DevOps, to manage and streamline this process.
Overall, software houses play a critical job in driving innovation and digital transformation across various enterprises, and their products and arrangements have become essential in our daily resides.
Team Work
Team Works
Software House Step-by-Step Guidelines
Are you considering starting your own software house? Do you have a passion for innovation and want to share your insight with the world? Starting a software house can be a daunting task, yet with the right guidance and assets, it very well may be a satisfying and profitable endeavour. In this article, we will furnish you with a bit-by-bit guide on the most proficient method to open a software house.
Opening a software house is an intriguing endeavour, however, it can also be a daunting task. Several factors should be viewed before starting a software house. In this article, we will examine ten important stages to opening a software house, including deciding the cost, developing a marketing strategy, building a team, deciding the income model, developing products and services, setting goals and metrics, developing a culture, continuous improvement, and offering services.
1. Determine the Cost
Determining the cost of opening a software house is an essential move toward guaranteeing that the business is financially viable and profitable over the long haul. The cost of opening a software house can vary contingent on several factors, like the size of the team, the location of the business, the cost of technology and equipment, and other operational expenses.
Degree of EHR Use and Quality of Care Across MN Area Clinicsader0007
Recent
federal
legislation
and
regulations
have
resulted
in
an
incentive
program
for
clinics
to
implement
and
meaningfully
use
electronic
health
records
(EHR).
It
is
widely
believed
that
EHRs
can
improve
medical
care
by
providing
more
timely
access
to
a
patient’s
health
information,
facilitating
the
tracking
of
patients
over
time
to
ensure
they
are
receiving
recommended
care,
and
helping
to
support
better
health
care
decisions.
It
is
hoped
that
broader
implementation
of
EHRs
will
help
in
improving
health
care
quality,
safety,
and
efficiency.
This white paper/slide deck explains via pictures and text how WebHub.mobi is a "Social Atlas of the Web" and what that means, and why it is important to Web users everywhere, including the Web on smartphones and touchscreen tablets. WebHub lets anyone create and share "maps" of the Web on any topic. Each map gives a fantastic insight into how that person organizes and annotates all the links on the key Web resources on a topic, in the framework of our Web map making platform. These Web resources can include links to websites, blogs, photos, videos, music, Twitter feeds, etc.
http://inarocket.com
Learn BEM fundamentals as fast as possible. What is BEM (Block, element, modifier), BEM syntax, how it works with a real example, etc.
Content personalisation is becoming more prevalent. A site, it's content and/or it's products, change dynamically according to the specific needs of the user. SEO needs to ensure we do not fall behind of this trend.
Corporate Legal Expansion Practices
CLEP
The art and science of practice/business development are as old as the law itself.
Many of you have an understanding of today’s business development as it relates
to the corporate business world and the legal practice development workings in the legal world.
We the Closers Group have combined both these disciplines to create the Corporate Legal Expansion Practices or CLEP
INNOVATIVE CONSULTING FIRM FOUNDED IN 2004 BY TOP LEADERS IN THE MANAGEMENT CONSULTING SPACE.
Eight practice leaders; more than twenty-five multi-disciplinary consultants.
Four pillars of expertise: Business Assurance, Finance Optimization, Talent Solutions and Strategy/Communications.
Based in Mexico City and with international capabilities.
Great believers of on-demand talent solutions.
CONSULTING POWER THAT CAN BE AVAILABLE FOR THE TIME REQUIRED BY YOUR PROJECT, WITH NO LONG TERM COMMITMENTS AND WITH HIGH LEVELS OF FLEXIBILITY.
All our practice leaders are senior level executives with experience in multinational corporations and in specific functional roles.
We get the job done at the same time that we become agents of change for our clients, bringing a fresh perspective into problem-solving and sharing past experiences and best practices.
Capable of fully embedding into your operations and creating value since the very first day (Touch & Play).
Knowledge Congress Revenue Recognition Webcast - Sep. 5, 2012Brian Marshall
Revenue recognition remains to be a topic of perennial interest in 2012 as it affects almost all companies. In an effort to resolve incongruent accounting standards and practices on revenue recognition, FASB and IASB have proposed new revenue recognition standards through an Exposure Draft in 2011. These new standards, if enacted, would result in the most broad reaching and fundamental changes to the recognition of revenue in businesses moving forward.
The Knowledge Group is producing a two-hour LIVE webcast to help companies gain a complete understanding of the nuts and bolts of the proposed standards and its potential impact on their businesses. Changes to Revenue Recognition in 2012 is a must attend event for accountants, finance executives and managers, corporate attorneys and other related professionals.
Launching a Debt Collection Agency in California: A Step-by-Step Comprehensiv...Cedar Financial
Navigate the intricacies of establishing a successful debt collection agency in California with this comprehensive guide. From legal requirements and licensing procedures to effective operational strategies and compliance protocols, this resource equips aspiring entrepreneurs with the essential insights to thrive in the dynamic debt collection landscape of California. Uncover key considerations, best practices, and expert tips for building a sustainable and law-abiding debt collection business in the Californian market.
9 Steps: How to Open Your Best Software House Step-by-Step Guide in PakistanAqeelsaddique1
A software house, also known as a software company or software development company, is an organization that specializes in creating and developing software products and arrangements. These products and arrangements can range from versatile apps and web applications to big business software frameworks.
Software houses can vary in size, from small startups to large corporations with thousands of representatives. They may specialize in unambiguous enterprises, like healthcare or finance, or unambiguous advancements, like artificial knowledge or blockchain.
Software houses typically utilize teams of software developers, fashioners, quality assurance analyzers, project managers, and other professionals who cooperate to create software products that address the issues of their clients or end clients.
The software development process usually includes several stages, including planning, planning, coding, testing, and organization. Software houses may utilize various software development approaches, for example, Agile, Waterfall, or DevOps, to manage and streamline this process.
Overall, software houses play a critical job in driving innovation and digital transformation across various enterprises, and their products and arrangements have become essential in our daily resides.
Team Work
Team Works
Software House Step-by-Step Guidelines
Are you considering starting your own software house? Do you have a passion for innovation and want to share your insight with the world? Starting a software house can be a daunting task, yet with the right guidance and assets, it very well may be a satisfying and profitable endeavour. In this article, we will furnish you with a bit-by-bit guide on the most proficient method to open a software house.
Opening a software house is an intriguing endeavour, however, it can also be a daunting task. Several factors should be viewed before starting a software house. In this article, we will examine ten important stages to opening a software house, including deciding the cost, developing a marketing strategy, building a team, deciding the income model, developing products and services, setting goals and metrics, developing a culture, continuous improvement, and offering services.
1. Determine the Cost
Determining the cost of opening a software house is an essential move toward guaranteeing that the business is financially viable and profitable over the long haul. The cost of opening a software house can vary contingent on several factors, like the size of the team, the location of the business, the cost of technology and equipment, and other operational expenses.
www.trinityp3.com
Introducing TrinityP3
• In 2000, Darren Woolley, a scientist and advertising creative director, founded TrinityP3 in Australia. His purpose was to help people to achieve commercial purpose through creative process. People, Purpose, Process – the ‘3P’s’ of TrinityP3.
• Sixteen years on, we’ve grown significantly, in size and in scope. We are Asia Pacific’s leading strategic marketing management consultancy with an international network of industry professionals, consulting at the leading edge of decision making in the marketing and advertising industry.
• Our aim is simple. We want to improve the marketing output of every single organisation that engages us.
• Generating improvement can mean challenging the norm and changing values within a marketing team or broader organisation. We guide our clients on this journey, emerging in a better place for the marketing team and its attributable effect on the organisation.
• We have built significant proprietary IP over the last sixteen years, including sophisticated agency search functionality, detailed financial benchmarking capability, extensive contractual experience and app or web-based evaluation tools.
• Our client base includes more than 50 of the world’s top 100 advertisers. We continue to grow in experience, geographical footprint and expertise. We continue to challenge thinking – our own, and that of our clients.
• Our consultants all possess at least ten years of experience in a specialised field within marketing and procurement.
• We enjoy a high profile in the Australian market and have produced extensive industry material in the form of articles, blog posts, webinars, speaking engagements and opinion pieces. To see the extent of our work in this area, please visit http://www.trinityp3.com/blog/.
ROI Definitions
Typically, TrinityP3 adds value in a pitch process by ensuring the following:
1. That the needs of marketing and advertising are clearly articulated and fulfilled by the process.
2. That the process meets the highest standards of due diligence and corporate governance.
3. That the principles of procurement and marketing are accommodated in the process to achieve the best outcome for both the client and the suppliers.
We flex within the requirements of specific clients as much as possible, within scope; no two processes are exactly alike.
For clarity, we have split the definition of ROI into three components.
Financial ROI: Optimal Efficiency, Optimal Effectiveness.
Operational ROI: Refined Process, Refined Delivery.
Post-Project ROI: The Benefits of a Productive Agency Relationship.
1. Introduc)on
to
Opera&onal
consul&ng
can
unlock
profits
that
are
being
concealed
by
meager
opera&ng
prac&ces
and
procedures
and
overlooked
opportuni&es.
Our
consul&ng
is
focused
on
training,
produc&vity,
quality
and
maximum
profitability.
2. Phillip
W.
Duff
President and Founder
Phillip
W.
Duff
has
been
involved
in
the
debt
collec&on
industry
for
over
30
years
beginning
with
a
role
with
G.C.
Services
in
the
late
70’s
as
a
debt
collector.
He
was
trained
in
Six
Sigma
while
working
for
Bombardier
Capital
in
Jacksonville,
FL,
and
is
successful
helping
organiza&ons
improve
their
accounts
receivables
processes
using
the
Six
Sigma
methodology.
Mr.
Duff
has
consulted
with
Na&onal
Creditors
as
well
as
countless
collec&on
agencies
and
na&onal
and
regional
debt
buyers.
Mr.
Duff
is
a
published
author
with
several
ebooks
available
at
www.lulu.com.
He
is
also
an
expert
witness
in
cases
involving
the
valua&on
of
debt
porRolios.
Mr.
Duff
has
also
ini&ated
programs
proven
to
drive
posi&ve
revenue
growth
as
an
agency
manager
for
major
creditors
and
na&onal
debt
buyers
as
well
as
law
firms.
Mr.
Duff
has
also
developed
a
unique
process
of
ini&a&ng
cultural
change
as
a
part
of
developing
a
revenue-‐driven
atmosphere
in
a
variety
of
formats.
This
unique
philosophy
and
technique
are
unseen
to
date
in
the
debt
industry.
His
substan&al
experience
in
the
collec&on
industry,
Six
Sigma
core
competency
and
extensive
industry
rela&onships
can
provide
you
and
your
team
unmatched
perspec&ve
into
your
accounts
receivable
business.
By
crea&ng
Lighthouse
Consul&ng
and
Asset
Management
in
2003
Mr.
Duff
combined
his
experience,
insight,
collec&on
skills
and
extensive
network
of
credit
professionals
to
help
collec&on
partners
maximize
the
value
of
their
businesses.
3. Lighthouse
Law
Leadership
Group
This
is
an
exclusive
group
of
Law
firm
collec)on
professionals
who
employ
Mr..
Duff
as
a
mentor
through
an
interac)ve
connec)on
including
live
voice,
video
and
computer
interac)on.
This
group
has
a
monthly
cyber
mee)ng
with
Mr.
Duff
as
well
as
one
on
one
weekly
interac)ve
training
and
ques)on
modules.
Members
of
this
exclusive
group
will
have
weekly
access
to
the
30
years
of
knowledge
and
contacts
of
Mr.
Duff,
all
segments
will
be
facilitated
directly
by
Mr.
Duff.
Interac&ve
one
on
one
live
access
to
Mr.
Duff
weekly
Monthly
group
mee&ngs
Industry
insights
and
Vendor
reviews
Compliance
advice
Increase
your
profits
Drive
your
revenue
growth
Results
for
today's
problems
Networking
opportuni&es
We
know
you
have
ques)ons
and
I
can
answer
them.
This
program
can
can
you
develop
mul)ple
processes
with
the
assistance
of
a
highly
respected
consultant
at
a
highly
reduced
rate.
This
program
begins
at
just
$780.00
monthly
4. Opera)onal
Assessment
For
a
business
that
is
up
and
running
in
the
collec)on
space
Lighthouse
Consul)ng
has
an
ini)al
consulta)on
that
consists
of
the
following;
Opera&onal
evalua&on
of
the
business
strategy
Assessment
of
management
skill
levels
Account
flow
review
Compliance
audit
Vendor
audit
Assessment
of
collector
skill
levels
and
effec&veness
PorRolio
and
client
evalua&on
Sugges&on
for
improvements
Vendor
sugges&ons
2
day
onsite
evalua&on
Technology
assessment
and
evalua&on
Profit
review
and
sugges&ons
This
consulta)on
will
conclude
with
a
wriRen
document
complete
with
the
assessment
of
current
opera)onal
procedures
along
with
sugges)ons
for
improvements
by
the
staff.
It
will
also
include
vendor
sugges)ons
and
further
consul)ng
services
proposal
if
needed.
The
cost
for
the
assessment
is
$4,500.00
plus
travel
expenses.
5. Opera)onal
Consul)ng
Lighthouse
Consul)ng
has
consulted
with
many
law
firms,
collec)on
agencies
and
debt
buyers
over
the
years.
Our
focus
is
on
opera)onal
effec)veness
resul)ng
in
increased
profits.
We
have
been
able
to
reduce
costs
while
increasing
liquidity
in
law
firms,
agencies
and
debt
buyer
strategies.
OUen
these
are
long
term
agreements
las)ng
6-‐12
months
with
mul)ple
ini)a)ves
to
increase
efficiency
while
genera)ng
con)nued
increasing
revenues.
This
Consul)ng
is
meant
to
show
increases
in
revenues
propor)onally
to
the
cost
of
the
improvements.
Cost
of
services
can
be
revenue
driven
by
sharing
increases
in
revenue
over
)me
which
provides
a
success
guarantee.
6. Mentor
Program
The
Lighthouse
Mentor
program
is
designed
to
guide
the
new
investor
through
the
reef
infested
waters
and
to
shore
safely.
There
are
many
hurdles
in
entering
this
business
and
Lighthouse
Consul&ng
has
developed
the
rela&onships
and
strategies
that
will
allow
the
new
investor
to
gain
entry
to
this
guarded
industry.
The
program
will
help
a
new
debt
buyer
or
agency
owner
partner
with
the
right
vendors
and
clients,
as
well
as
set
up
strategies
that
are
scalable
and
profitable.
Assistance
in
vendor
selec&on
and
pricing
nego&a&on
as
well
as
licensing,
porRolio
evalua&on
and
acquisi&on
are
included
in
the
service.
Mr.
Duff
will
be
available
to
answer
ques&ons
as
you
build
your
business
and
he
will
make
sure
you
get
the
right
introduc&ons
at
the
next
upcoming
conference.
Mr.
Duff
will
allow
you
access
to
his
30
years
of
knowledge
and
contacts
during
the
program
period.
Most
programs
are
designed
to
last
9-‐12
months
and
will
provide
the
business
a
vast
amount
of
intellectual
capital
in
that
period.
The
purpose
of
the
program
is
two
fold.
The
first
to
make
sure
the
business
is
opera&ng
safely,
compliantly
and
the
second
is
dealing
with
quality
partners
and
secondly
to
teach
the
business
to
be
self
sufficient
quickly.
The
cost
of
this
service
varies
based
on
the
monthly
term
and
size
of
the
organiza&on,
but
costs
start
at
$9,800.00
for
a
9
month
package
and
small
staff.
7. Staff
Development
Lighthouse
Consul&ng
has
developed
a
collector
training
program
that
has
no
compe&&on.
The
program
is
designed
to
help
the
company
trained
collector
beber
understand
the
industry
and
the
skills
needed
to
succeed.
The
program
contains
the
following
modules;
Defining
a
collector
Types
of
collec&on
accounts
Credit
Scoring
Listening
skills
Ques&ons
with
specific
answers
Confirm
and
verify
Payment
sources
and
methods
Urgency
Obtaining
Full
and
Complete
info
Nego&a&on
skills
Using
a
second
voice
Lawsuit
process
The
value
of
this
program
is
doubled
by
the
fact
it
is
facilitated
by
Mr.
Duff
who
has
a
reputa&on
for
clear
training
prac&ces.
8. Compliance
Program
With
the
legisla&ve
climate
Lighthouse
Consul&ng
has
determined
the
need
for
a
Compliance
Division.
The
program
consists
of
two
elements
the
first
is
a
compliance
audit
performed
by
Phillip
Duff
the
founder
of
Lighthouse
Consul&ng
and
Ron
S.
Canter,
Esq.
www.roncanterllc.com
a
renowned
industry
lawyer
and
compliance
expert.
The
review
will
comprise
all
elements
of
the
agency
or
law
firm
such
as
talk
offs,
messages,
review
of
all
lebers
and
wriben
documents,
policies
and
procedures
and
compliancy
training
for
all
levels
of
the
business.
The
program
will
help
you
make
sure
your
clients
do
not
create
a
compliancy
issue
for
you.
Your
collec&on
system
and
strategies
will
be
evaluated
as
well.
9. Debt
Sales
Lighthouse
Consul&ng
sells
porRolios
of
bad
debt
and
specializes
in
regional
packages
from
resellers.
We
sell
many
packages
to
small
debt
buyers
and
many
of
them
are
lawyers
who
buy
debt
as
an
investment
and
place
it
with
their
firms
for
collec&ons.
We
sell
packages
from
$10K
to
$10M
in
cost.
We
have
rela&onships
with
most
of
the
resellers
in
the
industry
and
we
can
find
the
package
you
are
looking
for.
We
have
a
large
rela&onship
base
which
allows
us
to
have
a
reseller
create
a
package
that
is
specific
to
your
needs.
Call
Mr.
Duff
for
a
personalized
debt
package
today.
10. References
Here
are
a
few
lebers
of
recommenda&on
I
have
received
in
recent
years.
I
was
introduced
to
Phillip
Duff
in
2001
when
he
was
employed
by
Bombardier
as
an
agency
manager.
He
has
displayed
an
ability
to
understand
the
collecEon
and
debt
purchase
industry
adeptly
over
these
years
and
has
been
a
pleasure
to
work
with.
He
has
the
ability
to
understand
a
collecEon
process
and
see
its
value
and
suggest
an
improved
version
of
the
process
that
can
be
more
producEve.
I
have
conducted
business
with
Phillip
and
believe
he
is
a
sound
honest
businessman.
I
would
recommend
him
as
a
valuable
addiEon
to
any
collecEon
team
as
a
consultant
or
employee.
Stuart
Wolpoff
S.Wolpoff@Independence-‐Receivables.com
Wolpoff
and
Abramson
Phil
has
worked
closely
with
the
staff
and
managers
in
our
legal
collecEons
unit,
evaluaEng
our
current
process
and
procedures,
idenEfying
areas
of
opportunity
and
developing
a
training
program
to
help
us
increase
front-‐
end
recoveries.
Phil
has
demonstrated
great
knowledge
as
well
as
a
pracEcal
approach
toward
the
issues
we
have
faced.
Ken
Wilson,
Esq.
Managing
partner
KCWilson@lgw.com
Lus&g,
Glaser
and
Wilson
Needham,
Mass.
Phillip
Duff
and
Lighthouse
ConsulEng
have
provided
us
a
viewpoint
on
call
center
processes
from
outside
our
organizaEon
that
has
been
extremely
valuable.
I
felt
that
our
own
internal
people,
while
very
talented,
need
some
input
from
someone
outside
the
organizaEon
with
vast
industry
experience.
Phillip
filled
that
need.
His
input
regarding
our
structure,
collector
budgets
and
how
to
build
more
enthusiasm,
training,
porNolio
management
and
management
feedback
has
been
valuable
to
or
company.
Geoff
Miller
Gmiller@ProRecoveryInc.com
President
Professional
Recovery
Consultants
May
2009
“I
met
Phil
Duff
six
years
ago
through
a
mutual
business
acquaintance.
I've
always
found
Phil
to
be
professional
in
business
and
a
knowledgeable
and
well
respected
industry
professional.
He
has
always
been
quick
to
offer
his
assistance
with
projects
and
readily
answered
when
called
upon
to
share
his
experEse.
His
counsel
and
experEse
has
always
provided
benefit
to
clients
I
have
known.”
Phil
Slater
Assistant
VP
Bank
One
11. Contact
Us
Phone
904.687.1687
Fax
904.687.0149
Phillip
W.
Duff
Phil@Oakleyduff.com
www.LighthouseConsul&ngInc.com
Visit
these
sites
www.OakleyDuff.com
www.PorRolioFinder.net