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TRANSFER OF PERFORMANCE INFORMATION
AS A DRIVER OF NETWORK PERFORMANCE
26.6.2014,PMA2014,AARHUS, DENMARK/DR.HARRI LAIHONEN,DR.SANNAPEKKOLA
THEORETICAL POSITIONING
Business vision
Performance gap
Knowledge gap
KM initiatives
Ferreira, A. and Otley, D. (2009) The design and use of performance
management systems: An extended framework for analysis, Management
Accounting Research, 20(4), 263-282,
Zack, M. (1999), “Developing a knowledge strategy”, California Management
Review, Vol. 41, pp. 125-45.
http://www.leadingconcepts.com/performance-coaching http://custardy.blogspot.fi/2013/09/knowledge-quizzes-and-knowing-god.html
• Organizations develop performance measures without clear goal setting
and commitment to performance management…
• Organizations engage to knowledge management initiatives without
clearly expressing and envisioning why…
PRACTICAL OBSERVATIONS
http://www.leadingconcepts.com/performance-coaching http://custardy.blogspot.fi/2013/09/knowledge-quizzes-and-knowing-god.html
I. Case network – to contextualize
II. Research problem and design – a true story!
III. Results – there is an impact!
IV. Three concluding propositions
AGENDA
Purpose – The paper studies how the transfer of performance information
between network partners affects overall performance of a collaborative network.
The purpose is to reveal what motivates organizations to open and share
their performance figures to network partners, what impacts they expect to
attain and what have they reached with this in practice?
COLLABORATIVE NETWORK CREATING
VALUE
Main company
Reseller
Reseller
Reseller
Reseller
Reseller
1. Production
2. Selling
3. Installation
4. Customer value
Novi research center for knowledge management
http://www.tut.fi/novi
Performance management team
http://www.tut.fi/pmteam
harri.laihonen@tut.fi
THANK YOU!

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Transfer of performance information as a driver of network performance

  • 1. TRANSFER OF PERFORMANCE INFORMATION AS A DRIVER OF NETWORK PERFORMANCE 26.6.2014,PMA2014,AARHUS, DENMARK/DR.HARRI LAIHONEN,DR.SANNAPEKKOLA
  • 2. THEORETICAL POSITIONING Business vision Performance gap Knowledge gap KM initiatives Ferreira, A. and Otley, D. (2009) The design and use of performance management systems: An extended framework for analysis, Management Accounting Research, 20(4), 263-282, Zack, M. (1999), “Developing a knowledge strategy”, California Management Review, Vol. 41, pp. 125-45. http://www.leadingconcepts.com/performance-coaching http://custardy.blogspot.fi/2013/09/knowledge-quizzes-and-knowing-god.html
  • 3. • Organizations develop performance measures without clear goal setting and commitment to performance management… • Organizations engage to knowledge management initiatives without clearly expressing and envisioning why… PRACTICAL OBSERVATIONS http://www.leadingconcepts.com/performance-coaching http://custardy.blogspot.fi/2013/09/knowledge-quizzes-and-knowing-god.html
  • 4. I. Case network – to contextualize II. Research problem and design – a true story! III. Results – there is an impact! IV. Three concluding propositions AGENDA Purpose – The paper studies how the transfer of performance information between network partners affects overall performance of a collaborative network. The purpose is to reveal what motivates organizations to open and share their performance figures to network partners, what impacts they expect to attain and what have they reached with this in practice?
  • 5. COLLABORATIVE NETWORK CREATING VALUE Main company Reseller Reseller Reseller Reseller Reseller 1. Production 2. Selling 3. Installation 4. Customer value
  • 6. Novi research center for knowledge management http://www.tut.fi/novi Performance management team http://www.tut.fi/pmteam harri.laihonen@tut.fi THANK YOU!