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Knowledge management and hybrid governance

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My presentation at ICICKM2018 in Cape Town, South Africa. 15th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning

Published in: Leadership & Management
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Knowledge management and hybrid governance

  1. 1. KNOWLEDGE MANAGEMENT AND HYBRID GOVERNANCE Research Director Harri Laihonen, PhD ICICKM Conference 2018 Cape Town, South Africa
  2. 2. AGENDA 1. 15 years of knowledge management research in five minutes 2. Knowledge management as a dialogue 3. 1 + 2 in the context of hybrid governance 4. In search of complementing theoretical explanations
  3. 3. Knowledge Value RQ1: How is knowledge turned into value? (together with various interest groups) RQ2: Who manages, what and how? RQ3: How our values evolve and change how we interpret information?
  4. 4. Knowledge assets What knowledge assets our objectives require? Decision-making What knowledge are our decisions based on? NeededCurrent Knowledge processing Knowledge gathering Objectives individuals, organizations or service systems Laihonen, H., Lönnqvist, A. and Metsälä, J. (2015), “Two knowledge perspectives to growth management”, VINE, 45(4), 473-494. TWO KNOWLEDGE PERSPECTIVES
  5. 5. SECRET RECIPE FOR KNOWLEDGE MANAGEMENT Quality of the data Knowledge refinement Management model Strategy Laihonen, H. and Mäntylä, S. (2018), “Strategic knowledge management and evolving local government”, Journal of Knowledge Management, 22(1) , 219-234.
  6. 6. KNOWLEDGE MANAGEMENT ENABLING PERFORMANCE DIALOGUE https://www.researchgate.net/project/Performance-dialogue-in-public-management
  7. 7. KNOWLEDGE MANAGEMENT AS A DIALOGUE Performance information Decision-making Interpretation and discussion Simple, robots and AI will take care in the future Disagreement on 1) what to do, 2) how to do and/or 3) how to evaluate success Knowledge management as analytics Knowledge management as a multidimensional approach Vrt. Van Dooren: Performance information in the public sector (2010) Laihonen, H. and Mäntylä, S. (2017), “Principles of performance dialogue in public administration”, International Journal of Public Sector Management, 30(5), pp. 414-428.
  8. 8. “The development focus is turning from individual organizations to horizontal service processes, meaning that the unit of analysis needs to be changed.“ BUT, it is not that easy to forget the organizations and institutions… Laihonen, H. and Mäntylä, S. (2018), “Strategic knowledge management and evolving local government”, Journal of Knowledge Management, 22(1), 219-234.
  9. 9. Project web site: http://hyper.uta.fi/ Project @Researchgate
  10. 10. #HYBRIDITY • Two theoretical viewpoints: • Institutional economics approaches them from the perspective of governance structures, and sees hybrids between hierarchies and markets (e.g. Powell, 1990; Williamson, 1975; Stark, 2009). • Public administration theory discusses hybrids as something combining private and public interests (e.g. Skelcher and Smith, 2015; Johanson and Vakkuri, 2017). “ambiguous types of social organizing and manifests itself in institutional settings where public and private organizations operate according to public interest” (Johanson and Vakkuri, 2017).
  11. 11. shared ownership goal incongruence and competing institutional logics mixed ownershipvarious forms of financial and social control mechanisms
  12. 12. Performance - - - Performance - - - Performance - - - Photo: https://mapsights.com/south-karelia/pine-wood-in-finland/22499924
  13. 13. Photo: https://en.wikipedia.org/wiki/Lake
  14. 14. SUMMARY • The discussion can be summarized into three arguments that provide the basis for a research agenda to advance our understanding of knowledge management for hybrid governance: 1. Knowledge management for hybrid governance requires a wider theoretical standpoint than the dominant knowledge-based view. 2. The essence of knowledge management in hybrids lies in the dialogic interaction between actors and in the recognition of mutual benefits. 3. New methods and data are needed for understanding and modelling the networks where hybrids create value for different shareholders. (data scientists?)
  15. 15. THANK YOU FOR ENABLING PARTICIPATION TO ICICKM
  16. 16. THANK YOU! • Research director Harri Laihonen • University of Tampere, Faculty of Management

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