The document discusses organizational intelligence from multiple perspectives including business, technology, systems, and cognitive. It defines organizational intelligence as an organization's ability to learn, share knowledge, make decisions, and adapt based on new information. The document also examines the roles that business capabilities, technologies, and frameworks can play in developing an organization's intelligence and discusses questions that CIOs and architects should consider around improving organizational intelligence.

1. Richard Veryard Next Practice Research Initiative Towards Organizational Intelligence

2. What Is Organizational Intelligence? A business perspective “ Learning Organization” “ Responsive Organization” “ Continuous Evolution” Viability, Sustainability Business Survival

3. What Is Organizational Intelligence? A technology perspective “ Sense and Respond” “ Smart Planet” “ Continuous Intelligence” “ Collaboration Networks” “ Enterprise 2.0”

4. Closed loop BI data store data store data store What is Going On (WIGO) policy-making sense-making decision-making Source: CBDI Journal, June 2003

5. What Is Organizational Intelligence? A systems perspective Double-Loop Learning (Argyris) OODA (Boyd) Act Orient Performance Gap Mental Models Act Observe Decide Monitor Decide

6. What Is Organizational Intelligence? A cognitive perspective Sense-Making Communication & Sharing Learning & Development Knowledge & Memory Perception & Monitoring Decision & Action WIGO (what is going on)

8. NCW Maturity Model Traditional Self-Synchronization Collaboration Organic Sources Information Sharing Shared Awareness Developing Situational Awareness Command and Control 0 1 2 3 4 source: Power to the Edge (Alberts & Hayes, DoD CCRP, 2003)

14. Supporting technologies Event Processing Business Intelligence Knowledge Management Social Networking Command and Control Decision Support Collaboration Networks Enterprise 2.0 Process Innovation Sense-Making Communication Learning Knowledge Perception Reasoning / Action WIGO (what is going on)