1. Top Ten AppExchange Solutions for PE Customers Kieran Carrick, Salesforce.com Carl Dempsey, Salesforce.com Andrew Walker, Clicktools Chris Hens, White Springs Peter Chase, Scribe Software Corp. Ken Neff, DreamFactory Track: PE Power Administrator

4. Top 10 PE Customer Requests Source: Salesforce.com 2Q06 Customer Relationship Survey conducted by independent firm CustomerSat, Inc., June 2006. 95 Inbound email capabilities from within Salesforce 22% 10 96 Invoice management 22% 9 97 Commissions/Compensation/Incentive Management 23% 8 105 Sales methodologies 25% 7 105 Web conferencing 25% 6 111 Project management 26% 5 114 High-volume email campaign execution 27% 4 123 Proposal Generation 29% 3 135 Quote management 32% 2 141 Customer Satisfaction Surveys 33% 1 # Choice % of Respondents Rank

5. The Top 10 10. Inbound email capabilities from within Salesforce 9. Invoice management 8. Commissions/Compensation/Incentive Management 7. Sales methodologies 6. Web conferencing 5. Project management 4. High-volume email campaign execution 3. Proposal Generation 2. Quote management 1. Customer Satisfaction Surveys

6. Complete, Complement, & Extend

7. The Top 10 10. Inbound email capabilities from within Salesforce 9. Invoice management 8.Commissions/Compensation/Incentive Management 7. Sales methodologies 6. Web conferencing 5. Project management 4. High-volume email campaign execution 3. Proposal Generation 2. Quote management 1. Customer Satisfaction Surveys

8. TOPTEN INC. Monday’s Executive Board Meeting

10. Andrew Walker VP Sales & Marketing Clicktools Surveys [email_address]

13. Chris Hens President / COO White Springs Sales Methodology [email_address]

16. Peter Chase Executive Vice President, Founder Scribe Software Corp. ERP Integration [email_address]

19. Ken Neff VP Technical Services DreamFactory Project Management [email_address]

22. Carl Dempsey CIO TOP TEN Inc. Customer Hall of Fame From: Alan Parker, CEO To: Fran Waters, HR Subject: Carl Fran, Lets get Carl’s payrise through the Process quickly – he has saved our skins yet again with all this AppExchange work. Alan

23. Mary Templeton Senior Vice President, OEM Sales says: “ Erica has both knowledge of the capabilities of the Salesforce.com tool as well as an intricate understanding of how our sales management and sales teams work within the Polk sales process and incentive plan. She combines these two areas of expertise into a unmatched application of Salesforce.com that has had a tremendous impact on our understanding of our customer and our sales and customer service processes.” Erica Stowe R.L. Polk & Co. CRM Process Manager Customer Hall of Fame What the fans are saying: Famed Statistics: 90% Login Rates SFA, Marketing, Service & Support, 13 custom object, 5 Scontrols,

24. The people who help us to help you [email_address] [email_address] [email_address] [email_address]