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The Case for Free Admission PRESENTED BY ANDREW FARRELL, SHANNON KNIGHT, JEN LEAVITT, & NICHOLAS MCLAUGHLIN
How do you balance providing access to museums while generating revenue to sustain the institution? #bbcon 
2 #bbcon 
Tweet this now
Today’s Panelists 
3 #bbcon
Today’s Panelists 
Andrew Farrell, BMA 
Development Associate – Database Manager 
Nicholas McLaughlin, BMA 
Development Officer – Visitor Services and Sales 
Shannon Knight, RISD Museum 
Director of Special Projects 
Moderator: Jen Leavitt, Blackbaud 
Altru Consultant 
4 #bbcon
Birmingham Museum of Art
Birmingham Museum of Art (BMA) 
•The BMA has had free admission all 63 years it has been in existence 
•In Fiscal Year 2012-13 (FY12-13), the BMA welcomed 146,328 visitors through its doors 
•Cash donation boxes at each entrance brought in just under $23,000 in FY12-13 
•The BMA had an average membership base of 4,578 households in FY12-13 
•Membership dues brought in $338K of revenue, or 5.6% of our operating budget 
6 #bbcon
RISD Museum 
By offering access to objects, their making, and the ideas they present, the RISD Museum cultivates a culture of creative learning and inspires lifelong relationships with art and design. 
7 #bbcon
RISD Museum 
•Attendance – approximately 101,000 annually through daily admissions, events, and programs. 
•Admission is free every Sunday (10 am–5 pm) and on the third Thursday evening of each month (5–9 pm). 
•Certain visitors are always free: 
•Members 
•Children under 5 
•Staff, faculty, and students of RISD or member institutions (with valid ID) 
8 #bbcon
RISD Museum: General Admission 
9 #bbcon 
40% Fee-based 
60% Free
What are the greatest challenges of offering free admission? 
10 #bbcon
11 #bbcon 
Don’t forget to complete a session survey! Each completed survey enters you into a drawing to win a complimentary registration to bbcon 2015 in Austin, Texas*. 
*Blackbaud reserves the right to change or withdraw this promotion at any time, without advance notice. Promotion has no cash value and may not be exchanged, applied to, or combined with any other offer. 
Did this session leave you feeling electrified?

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To Offer Free Admission, or Not to Offer Free Admission: That is the Question

  • 1. The Case for Free Admission PRESENTED BY ANDREW FARRELL, SHANNON KNIGHT, JEN LEAVITT, & NICHOLAS MCLAUGHLIN
  • 2. How do you balance providing access to museums while generating revenue to sustain the institution? #bbcon 2 #bbcon Tweet this now
  • 4. Today’s Panelists Andrew Farrell, BMA Development Associate – Database Manager Nicholas McLaughlin, BMA Development Officer – Visitor Services and Sales Shannon Knight, RISD Museum Director of Special Projects Moderator: Jen Leavitt, Blackbaud Altru Consultant 4 #bbcon
  • 6. Birmingham Museum of Art (BMA) •The BMA has had free admission all 63 years it has been in existence •In Fiscal Year 2012-13 (FY12-13), the BMA welcomed 146,328 visitors through its doors •Cash donation boxes at each entrance brought in just under $23,000 in FY12-13 •The BMA had an average membership base of 4,578 households in FY12-13 •Membership dues brought in $338K of revenue, or 5.6% of our operating budget 6 #bbcon
  • 7. RISD Museum By offering access to objects, their making, and the ideas they present, the RISD Museum cultivates a culture of creative learning and inspires lifelong relationships with art and design. 7 #bbcon
  • 8. RISD Museum •Attendance – approximately 101,000 annually through daily admissions, events, and programs. •Admission is free every Sunday (10 am–5 pm) and on the third Thursday evening of each month (5–9 pm). •Certain visitors are always free: •Members •Children under 5 •Staff, faculty, and students of RISD or member institutions (with valid ID) 8 #bbcon
  • 9. RISD Museum: General Admission 9 #bbcon 40% Fee-based 60% Free
  • 10. What are the greatest challenges of offering free admission? 10 #bbcon
  • 11. 11 #bbcon Don’t forget to complete a session survey! Each completed survey enters you into a drawing to win a complimentary registration to bbcon 2015 in Austin, Texas*. *Blackbaud reserves the right to change or withdraw this promotion at any time, without advance notice. Promotion has no cash value and may not be exchanged, applied to, or combined with any other offer. Did this session leave you feeling electrified?