SlideShare a Scribd company logo
IXP
How to drive integrate exchange
experience in my LC ?
powered by AIESEC in Australia
IXP
GUESS
How many Apple employees is using apple product?
powered by AIESEC in Australia
GUESS
WHY
powered by AIESEC in Australia
WHY
DOES
powered by AIESEC in Australia
DOES
Every single membership understand our product
value,core competency and purpose?
IF EVEN
powered by AIESEC in Australia
IF EVEN
our membership dont really understand our product
value and purpose , how can they sell our product ?
how can they provide the best customer service?
IXP
powered by AIESEC in Australia
IXP
SELF CHECK
powered by AIESEC in Australia
SELF CHECK
if less than half of your membership
has exchange experience, how can they
deeply connect with product value?
HOW
powered by AIESEC in Australia
HOW
are we driving IXP in local lever?
powered by AIESEC in Australia
basically what we are doing right
now is just incentive system.=(
powered by AIESEC in Australia
is money the only factor for us to
make decision if we need a product?
BUTBUT
powered by AIESEC in Australia
ARE THE FACTORS INFULENCE YOU TO
BUY A LAPTOP?
WHATWHAT
powered by AIESEC in Australia
price , size,
color,
supply,shape,fu
nctionality,
etc.
DECISION
DO I NEED A
LAPTOP?
powered by AIESEC in Australia
price ,
SERVICE,
supply,functi
onality, etc.
DECISION
does the value
of the product
fulfils my needs?
powered by AIESEC in Australia
does the value of the
product fulfils my
needs?
powered by AIESEC in Australia
MAIN DECISION
FACOTRS
powered by AIESEC in Australia
PEOPLE BUY YOUR PRODUCT NOT
BECAUSE HOW CHEAP IT IS. PEOPLE
BUY YOUR PRODUCT BECAUSE HOW
GOOD IT IS TO THEM.
powered by AIESEC in Australia
CAN OUR MEMBERSHIP RECEIVE THE
INFORMATION OF OUR PEODUCT VALUE?
HOWHOW
powered by AIESEC in Australia
LIVE THE
EXPERIENCE
LISTEN TO THE
OTHERS WHO LIVED
THE EXPERIENCE
CREATING THE
ENVIRONMENT & A
TASTE OF THE
EXPERIENCE
DIGITAL
EXPERIENCE
STORY SHARING
SOCIAL MEDIA
INTERNAL COMMUNICATION
LC CULTURE AND
BEHAVIOR
powered by AIESEC in Australia
REMEMBER THE WHITE CHRISTMAS
SESSION IN VICCON?
powered by AIESEC in Australia
WHATS THE FOLLOW UP ACTION?
powered by AIESEC in Australia
NATIONAL STRATEGY MEANS NOTHING
WITHOUT LC OPERATION.
powered by AIESEC in Australia
can we drive IXP in local level
together ?
HOWHOW
what are the urgent actions that
we need to take?
powered by AIESEC in Australia
IXP SALES TIMELINE
JUL AUG OCTSEPT
CONFERENCE
LC MEETING
EUDCATION
INDUCTION
CULTURE SHAPING
powered by AIESEC in Australia
IXP SALES TIMELINE
JUL AUG OCTSEPT
NOWNOW
powered by AIESEC in Australia
IXP IS ACTUALLY AN
INTERNAL MARKETING
PROJECT.
powered by AIESEC in Australia
INTERNAL MARKETING ?
The action of promoting and
selling product and services
powered by AIESEC in Australia
INTERNAL MARKETING
ORDINARY
powered by AIESEC in Australia
INTERNAL MARKETING
WE ARE GOING TO TALK ABOUT THE NEW DEFINITION OF
BUT…
powered by AIESEC in Australia
IXP IS ACTUALLY AN INTERNAL
MARKETING PROJECT.
UNDERSTANDING
AND satisfying
our
membership
needs
creating
great
customer
experience
organisation
and customer
both derive
value
powered by AIESEC in Australia
UNDERSTANDING
AND satisfying
our
membership
needs
PRODUCT VALUE PROPOSITION
INTERNAL MARKET RESEARCH
AND SENSING
powered by AIESEC in Australia
VIRTUALLY
creating
great
customer
experience
PHYSICALLY
LC INTRNAL
COMMUNCIATION
CHANNELS(FB/
WHATSAPP/NEWSLETTER)
NATIONAL
NEWSLETTER
DIGITAL EXPERIENCE
MEMBERSHIP
EDUCATION CYCLE
FUNCTIONAL
OPERATION TRAINING
MEMBERSHIP
ENGYGEMENT (LCM)
MENTORSHIP
R&R
INCENTIVE SYSTEM
powered by AIESEC in Australia
organisation
and customer
both derive
value
OUR MEMBERSHIP IS
ALSO OUR CUSTOMERS
THEY PAY FOR THE PRODUCT
MEANWHILE DELIVER AND BEING
DELIVERED THE PRODUCT VALUE
CONNECT THEN WITH ORGANISATION
CULTURE AND VALUE , PRODUCT
VALUE AND ESSENCE ,HAVING THE
UNDERSTAND OF THE IMPACT
ered by AIESEC in Australia
STOP
SELLING
STOP
SELLING
powered by AIESEC in Australia
UNDERSTAND THE NEEDS,PROVIE AWESOME
EXPERIENCE AND DELIVER THE REAL VALUE
INSTEAD.
MAKE AIESEC IN AUSTRALIA FLOODED
WITH PURPOSEFUL LEADERS WITH
POWERFUL STORIES!

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[TM]Integrated Experience Program

  • 1. IXP How to drive integrate exchange experience in my LC ? powered by AIESEC in Australia IXP
  • 2. GUESS How many Apple employees is using apple product? powered by AIESEC in Australia GUESS
  • 3. WHY powered by AIESEC in Australia WHY
  • 4. DOES powered by AIESEC in Australia DOES Every single membership understand our product value,core competency and purpose?
  • 5. IF EVEN powered by AIESEC in Australia IF EVEN our membership dont really understand our product value and purpose , how can they sell our product ? how can they provide the best customer service?
  • 6. IXP powered by AIESEC in Australia IXP
  • 7. SELF CHECK powered by AIESEC in Australia SELF CHECK if less than half of your membership has exchange experience, how can they deeply connect with product value?
  • 8. HOW powered by AIESEC in Australia HOW are we driving IXP in local lever?
  • 9. powered by AIESEC in Australia basically what we are doing right now is just incentive system.=(
  • 10. powered by AIESEC in Australia is money the only factor for us to make decision if we need a product? BUTBUT
  • 11. powered by AIESEC in Australia ARE THE FACTORS INFULENCE YOU TO BUY A LAPTOP? WHATWHAT
  • 12. powered by AIESEC in Australia price , size, color, supply,shape,fu nctionality, etc. DECISION DO I NEED A LAPTOP?
  • 13. powered by AIESEC in Australia price , SERVICE, supply,functi onality, etc. DECISION does the value of the product fulfils my needs?
  • 14. powered by AIESEC in Australia does the value of the product fulfils my needs?
  • 15. powered by AIESEC in Australia MAIN DECISION FACOTRS
  • 16. powered by AIESEC in Australia PEOPLE BUY YOUR PRODUCT NOT BECAUSE HOW CHEAP IT IS. PEOPLE BUY YOUR PRODUCT BECAUSE HOW GOOD IT IS TO THEM.
  • 17. powered by AIESEC in Australia CAN OUR MEMBERSHIP RECEIVE THE INFORMATION OF OUR PEODUCT VALUE? HOWHOW
  • 18. powered by AIESEC in Australia LIVE THE EXPERIENCE LISTEN TO THE OTHERS WHO LIVED THE EXPERIENCE CREATING THE ENVIRONMENT & A TASTE OF THE EXPERIENCE DIGITAL EXPERIENCE STORY SHARING SOCIAL MEDIA INTERNAL COMMUNICATION LC CULTURE AND BEHAVIOR
  • 19. powered by AIESEC in Australia REMEMBER THE WHITE CHRISTMAS SESSION IN VICCON?
  • 20. powered by AIESEC in Australia WHATS THE FOLLOW UP ACTION?
  • 21. powered by AIESEC in Australia NATIONAL STRATEGY MEANS NOTHING WITHOUT LC OPERATION.
  • 22. powered by AIESEC in Australia can we drive IXP in local level together ? HOWHOW what are the urgent actions that we need to take?
  • 23. powered by AIESEC in Australia IXP SALES TIMELINE JUL AUG OCTSEPT CONFERENCE LC MEETING EUDCATION INDUCTION CULTURE SHAPING
  • 24. powered by AIESEC in Australia IXP SALES TIMELINE JUL AUG OCTSEPT NOWNOW
  • 25. powered by AIESEC in Australia IXP IS ACTUALLY AN INTERNAL MARKETING PROJECT.
  • 26. powered by AIESEC in Australia INTERNAL MARKETING ?
  • 27. The action of promoting and selling product and services powered by AIESEC in Australia INTERNAL MARKETING ORDINARY
  • 28. powered by AIESEC in Australia INTERNAL MARKETING WE ARE GOING TO TALK ABOUT THE NEW DEFINITION OF BUT…
  • 29. powered by AIESEC in Australia IXP IS ACTUALLY AN INTERNAL MARKETING PROJECT. UNDERSTANDING AND satisfying our membership needs creating great customer experience organisation and customer both derive value
  • 30. powered by AIESEC in Australia UNDERSTANDING AND satisfying our membership needs PRODUCT VALUE PROPOSITION INTERNAL MARKET RESEARCH AND SENSING
  • 31. powered by AIESEC in Australia VIRTUALLY creating great customer experience PHYSICALLY LC INTRNAL COMMUNCIATION CHANNELS(FB/ WHATSAPP/NEWSLETTER) NATIONAL NEWSLETTER DIGITAL EXPERIENCE MEMBERSHIP EDUCATION CYCLE FUNCTIONAL OPERATION TRAINING MEMBERSHIP ENGYGEMENT (LCM) MENTORSHIP R&R INCENTIVE SYSTEM
  • 32. powered by AIESEC in Australia organisation and customer both derive value OUR MEMBERSHIP IS ALSO OUR CUSTOMERS THEY PAY FOR THE PRODUCT MEANWHILE DELIVER AND BEING DELIVERED THE PRODUCT VALUE CONNECT THEN WITH ORGANISATION CULTURE AND VALUE , PRODUCT VALUE AND ESSENCE ,HAVING THE UNDERSTAND OF THE IMPACT
  • 33. ered by AIESEC in Australia STOP SELLING STOP SELLING
  • 34. powered by AIESEC in Australia UNDERSTAND THE NEEDS,PROVIE AWESOME EXPERIENCE AND DELIVER THE REAL VALUE INSTEAD.
  • 35. MAKE AIESEC IN AUSTRALIA FLOODED WITH PURPOSEFUL LEADERS WITH POWERFUL STORIES!