This document discusses the challenges of collaborative design in distributed teams. It explores how tools, processes, artifacts, and people influence global collaboration. Effective collaboration requires developing shared understanding through cognitive synchronization, managing interdependent tasks, and negotiating perspectives. While technologies can help, the human factors like trust, commitment and clear roles are also critical to navigating the "twists and turns" of distributed design work.

1. El evento de Diseño de Interacción y Experiencia
de Usuario más importante de Latinoamérica.
Tinker Tailor Soldier Spy:
Twits & Turns of Working
in Global Design Teams
Itamar Medeiros
@designative

11. Chronicler of all things Design, Technology & Culture
Medeiros, I. (2010), Visual Communication in China: “You are here” in
{ design@tive } thoughts on Design, Technology & Culture, retrieved September 1st , 2011
from http://designative.info/2010/11/18/visual-communication-in-china-you-are-here/

12. 7 years in China (between 2005 and 2012)
Medeiros, I., (2010), Shanghai Walking Tours: The Bund,
retrieved 25 October 2011 from
http://www.flickr.com/photos/china-designative/5061811354/in/photostream/

13. 7 years in China (between 2005 and 2012) with my wife, Fabiane
Medeiros, I., (2010), Shanghai Walking Tours: The Bund,
retrieved 25 October 2011 from
http://www.flickr.com/photos/china-designative/5061198577/in/photostream/

14. 7 years in China (between 2005 and 2012)
Untitled, Nanjing Road, Shanghai, 2007

15. Medeiros, I. (2012), Untitled [Photograph; The Dubai Mall Courtesy Policy Notice,
Dubai (UAE).]

16. © Sylwia Bartyzel // unsplash
The World is Flat

18. Communication is “Cheap”

19. Cost of Collaboration is underestimated

20. ©Todd Quackenbush // unsplash
The Tinker

21. ©Todd Quackenbush // unsplash
If we only used…

22. If we only used…
©Todd Quackenbush // unsplash
Photoshop
FrontPage
Dreamweaver
Balsamiq
Axure
Invision
[ insert tool name]

23. ©Adam Przewoski // unsplash
The Tailor

24. If only the …
©Adam Przewoski // unsplash
…would listen

25. If only the …
©Adam Przewoski // unsplash
Product Manager
Development Manager
Software Architect
CEO
My Mom
…would listen

26. ©Timothy Muza // unsplash
The Soldier

27. ©Timothy Muza // unsplash
If we could run on…

28. ©Timothy Muza // unsplash
If we could run on… CMMI
XP
Scrum
Kanban
ITIL
Lean
D&D

29. If we could run on…
©Timothy Muza // unsplash
CMMI
XP
Scrum
Kanban
ITIL
Lean
Dungeons & Dragons

30. © Jonathan Velazquez // unsplash
The Spy

31. © Jonathan Velazquez // unsplash
If people would only read my…

32. © Jonathan Velazquez // unsplash
If people would only read my… specs
use case documents
research protocols
emails
cables

33. Tools
People
Artifacts
Process
Support Everything Else
Facilitate Decision Making
Design Intent / Rationale / History
Low Fidelity vs. High Fidelity
Asynchronicity
Cognitive Synchronization
Developing Shared Memories/Meaning
Planning and Management of Tasks
Negotiation
Shared Design Workspaces
Social / Action / Situation Awareness
Ownership / Commitment / Trust
Roles & Responsibilities

34. ©Adam Przewoski // unsplash
The People
Shared Design Workspaces
Social / Action / Situation Awareness
Ownership / Commitment / Trust
Roles & Responsibilities

39. Google, 2014, Hangout, retrieved on November 21st, 2014 from http://www.google.com/+/learnmore/hangouts/

40. Innes, J. (2009), RASIC Matrix. Project Management Workshop
presented at Shanghai, China.

43. ©Timothy Muza // unsplash
The Process
Cognitive Synchronization
Developing Shared Memories/Meaning
Planning and Management of Tasks
Negotiation

44. Distributed
Design
Collaborative
Design
Managing Multiple Perspectives
Grounding and Negotiation Mechanisms
Managing Task Interdependencies
Coordinating Processes

45. Collaborative
Design

46. Distributed
Design

47. Distributed
Design
Collaborative
Design
KickOff Sprint 1 Sprint 2 …

48. Distributed
Design
Collaborative
Design
KickOff Sprint 1 Sprint 2 …

49. Distributed
Design
Collaborative
Design
KickOff Sprint 0 Sprint 1 …

50. Distributed
Design
Collaborative
Design
KickOff Sprint 1 Sprint 2 …
Sprint 1

51. © Jonathan Velazquez // unsplash
The Artifacts
Facilitate Decision Making
Design Intent / Rationale / History
Low Fidelity vs. High Fidelity
Asynchronicity

52. Medeiros, I. (2014), Data Visualization, retrieved on November 18th, 2014 from
http://www.designative.info/portfolio/design-management/data-visualization/

53. Kumar, V. (2012), asymmetric clustering matrix in 101 Design Methods: A
Structured Approach for Driving Innovation in Your Organization, Wiley; 1 edition
(October 9, 2012)

54. Innes, J. (2009), UXI Matrix, retrieved on November 21st, 2014 from http://www.uxinnovation.com/?p=6

55. ©Todd Quackenbush // unsplash
The Tools
Support Everything Else

56. ©Todd Quackenbush // unsplash
The Tools
Create Shared Design Workspaces
Support Cognitive Synchronization
Develop Shared Memories/Meaning
Transition from Low Fidelity to High Fidelity
Asynchronicity
Capture Design Intent / Rationale / History
Planning and Management of Tasks
Clarify Roles & Responsibilities
Increase Social / Action / Situation Awareness
Foster Ownership / Commitment / Trust
Facilitate Decision Making
Negotiation

57. HiveFlux (2014), Tour, retrieved on November 21st, 2014 from http://www.hiveflux.com/tour.html

58. Mural.ly (2014), Por qué esta Buenos Aires, on November 21st, 2014 retrieved from https://mural.ly

59. Thank You!
My name is Itamar Medeiros
http://www.designative.info/
http://www.linkedin.com/in/designative/
http://www.roamworks.com
http://kisd.de/
@designative

60. No deje de completar su evaluación online
isa.ixda.org/encuesta
¡Muchas gracias!
Tinker Tailor Soldier Spy: Twits & Turns of
Working in Global Design Teams
Itamar Medeiros