Students will understand principles of
creating sensible, comprehensible,
memorable, and convenient organization
of the content and the tasks to be
performed on their interactive product
Information Architecture & Content Organization (User Interaction Design at...Itamar Medeiros
This is part II of principles of
creating a sensible, comprehensible,
memorable and convenient organization of the content and the tasks to be performed on their interactive product.
Students will understand principles of
creating sensible, comprehensible,
memorable, and convenient organization
of the content and the tasks to be
performed on their interactive product.
Information Architecture & Way-finding (User Interaction Design at Raffles D...Itamar Medeiros
Students will understand the principles of creating a sensible, comprehensible, memorable, and convenient organization of the content and the tasks to be performed on their interactive product.
Information Architecture & Content Organization (User Interaction Design at...Itamar Medeiros
This is part II of principles of
creating a sensible, comprehensible,
memorable and convenient organization of the content and the tasks to be performed on their interactive product.
Students will understand principles of
creating sensible, comprehensible,
memorable, and convenient organization
of the content and the tasks to be
performed on their interactive product.
Information Architecture & Way-finding (User Interaction Design at Raffles D...Itamar Medeiros
Students will understand the principles of creating a sensible, comprehensible, memorable, and convenient organization of the content and the tasks to be performed on their interactive product.
This presentation covers a bit of UX history, evolution of the discipline and careers, and addresses the criticality of maintaining information architecture as part of the UX discipline.
Students will learn about the importance of
developing a clear understanding of the
characteristics of an interaction design
product:
-Understand their users;
-The tasks users perform;
-The user requirement document.
Information Architecture: Get Your Blue Prints in OrderBusinessOnline
Information architecture is the most critical component of your site, yet it’s often overlooked. When done correctly, it enables users to navigate logically through a site, confidently find the information they seek, and accomplish their goals. Without defining a website's structure, hierarchy, and navigation, you cannot ensure a consistent user-experience, and run the risk of frustrating visitors, and ultimately, losing them for good.
Intranets - Vision, Approach and Best Practices by Optimus BTOptimus BT
This presentation outlines some of the best practices that Optimus BT has seen in its 100+ implementations. The vision, design, features, and functionality outline the industry best practices for Intranet implementations.
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This presentation covers a bit of UX history, evolution of the discipline and careers, and addresses the criticality of maintaining information architecture as part of the UX discipline.
Students will learn about the importance of
developing a clear understanding of the
characteristics of an interaction design
product:
-Understand their users;
-The tasks users perform;
-The user requirement document.
Information Architecture: Get Your Blue Prints in OrderBusinessOnline
Information architecture is the most critical component of your site, yet it’s often overlooked. When done correctly, it enables users to navigate logically through a site, confidently find the information they seek, and accomplish their goals. Without defining a website's structure, hierarchy, and navigation, you cannot ensure a consistent user-experience, and run the risk of frustrating visitors, and ultimately, losing them for good.
Intranets - Vision, Approach and Best Practices by Optimus BTOptimus BT
This presentation outlines some of the best practices that Optimus BT has seen in its 100+ implementations. The vision, design, features, and functionality outline the industry best practices for Intranet implementations.
Students will learn to think of interfaces as information systems and to use gestalt theory to organize such systems in ways to maximize the user experience.
We need to create a shared understanding of what problems we are trying to solve, what strategic choices we are trying to make, and what questions we are trying to answer before we can choose what tools, frameworks, and methods are more practical to facilitate the discussions required to answer these questions.
If you’ve ever worked with teams trying to solve complex problems, at some point in your career seen them jump too quickly into solutions, seen decisions being made only on assumptions (that ended up being wrong), or not being clear what problem they were trying to solve in the first place
In this session at UX India 2021, we dive on Problem Framing and Reframing, with useful tips to:
- Ensure you’re solving the right problems.
- Raise the awareness around decision biases that prevent us from digging deeper.
- Look outside the frame before considering the details.
- Use lateral thinking to disrupt stagnant thought sequences.
- Challenge you to reframe problems
Is your team on the same page when it comes to design strategy? Is there a greater alignment with what your design team wants to achieve with the business it represents? In this presentation “Helping teams paddle in the same direction through Design Strategy”, I talked about some key questions you should ask your team to help you challenge the notion of being aligned on a proper design direction.
A clear and meaningful vision of the future to which a business is aspiring will help guides actions and decisions. In this chat on Clubhouse, Jonathan Sun and I talked about The Importance of Vision for Product Design, and discussed how to facilitate discussions around creating experience Vision.
Myself and Luis Medeiros moderated a discussion on Clubhouse around the topic of Problem Framing and Reframing, with useful tips on how to write better problem statements, how to ensure you’re solving the right problems, and raise the awareness of decision biases.
"Look, Listen, and Maybe Speak" at UX Poland 2015Itamar Medeiros
Have you ever asked someone their opinion about two options and their answer was “yes”? Or have you ever told someone to NOT do something and that was exactly what they did? Or have you ever heard from someone “you just don't get it, do you? If you don't know why I'm mad at you, I'm not going to be the one to tell you?” Then you should probably be listening more than speaking!
In this talk we will see examples of how empathy and awareness about cultural differences can help us communicate better at work and with friends and family. You will also see how important is to pay attention to the signs of non-verbal communication to improve your observation skills and help you learn from others (e.g.: customer interviews, usability testing, contextual inquiries, etc…).
And finally, you will learn to get better at learning from your own experience through the Reflection-in-Action framework.
In this presentation, you will learn how to use The Six Thinking Hats to help facilitate Feedback sessions, Brainstorming Meetings, and/or other creative activities
Tinker Tailor Soldier Spy: Twists & Turns of Working in Global Design TeamsItamar Medeiros
If you find yourself spending a lot of time in conference calls, or that some of stakeholders you have to work with are not even in the same timezone as you, then you’re probably working in a Global team. With all the excitement that comes with working with people from different parts of the world also comes the challenges of helping the team to the deliver the best User Experience product you can. In this talk we will explore the dynamics of distributed design teams, we will better define some of the problems these teams face, and discuss some strategies to cope with these challenges.
This is the 5th (fifth) lecture of the "Designing Interactions / Experiences" module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp. In this presentation we discuss the different design artifacts typically produced during the ideation stage
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This is the explanation of the Reflection-in-Action component of the completion criteria of the "Designing Interactions / Experiences" module I’m teaching at Köln International School of Design of the Cologne University of Applied Sciences, which I’m honored to give by invitation of Professor Philipp Heidkamp.
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- Pesquisa em Creatividade em Ambientes Distribuídos
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This is the presentation I've recently done at the Creative Drive In event in Heerlem, The Netherlands. In this presentation we discuss:
- What is information Design?
- Information Design “Bloopers”
- Structure, Context and Presentation of Data and Information
- Crossing Borders: Information Design and other Communication Disciplines
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Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page
Information Architecture and Content Organization
1. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
welcome to
USER INTERACTION DESIGN
Lecturer
Itamar Medeiros (Brazil)
BA in Industrial Design;
PgDip in Information Design;
1 /56
USER INTERACTION DESIGN
Expertise
Multimedia/Web Design,
Photography, Information Design
and Human-Computer Interaction.
2. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
CLASSROOM RULES
itamar medeiros
Answer to commands promptly;
No food, no drinks, no games in class;
Always keep your mobile in silent mode;
2 /56
No electronic devices during class-time;
USER INTERACTION DESIGN
Bring only class related material to class;
3. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
LESSON 05:
INFORMATION ARCHITECTURE
& CONTENT ORGANIZATION
learning outcome
Students will understand principles of
creating sensible, comprehensible,
memorable, and convenient organization 3 /56
of the content and the tasks to be
USER INTERACTION DESIGN
performed on their interactive product.
4. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
LESSON 05:
INFORMATION ARCHITECTURE
& CONTENT ORGANIZATION
content
Introduction to Information Architecture
principles;
4 /56
Introduction to Content Organization
USER INTERACTION DESIGN
techniques;
5. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
& CONTENT ORGANIZATION
Organizing functionality and content into
a structure that people are able to
navigate intuitively doesn’t happen by
chance.
5 /56
Organizations must recognize the
USER INTERACTION DESIGN
importance of information architecture*
or else they run the risk of creating great
content and functionality that no one can
ever find.
6. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
& CONTENT ORGANIZATION
information architecture | 信息构架
The design and structure of an interactive
system/product.
一个交互系统或者产品的设计和结
构。
6 /56
USER INTERACTION DESIGN
7. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
& CONTENT ORGANIZATION
information architecture | 信息构架
Good information architecture ensures that
data is structured so that information
can be easily found by the user.
好的信息构架 保数据结构化,致使 7 /56
用户可以轻易地找到信息。
USER INTERACTION DESIGN
8. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
& CONTENT ORGANIZATION
The incredible amount of functionality and
information has become the new
problem: the challenge facing
organizations is how to guide people
through the vast amount of 8 /56
information on offer, so they can
USER INTERACTION DESIGN
successfully find the information they
want and thus find value in the system?
9. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
what is it?
Information architecture helps us describe
the structure of a system:
The way information is grouped;
9 /56
Its navigation system;
USER INTERACTION DESIGN
The terminology* used within the system.
10. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
terminology | 术语
The technical or specialized words and
expressions of a subject or system.
一门学科或者系统的技术或者专业单
词和表达。
10/56
USER INTERACTION DESIGN
11. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
what is it?
Information architecture take into account the
information itself -- content --, the people
using the information -- users --, and the
business issues -- context* -- in which the
information is being presented. 11/56
USER INTERACTION DESIGN
12. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
context | 背景
The set of facts or circumstances that
surround a situation or event.
围绕某一情况或者事件的一系列情况
或者环境。
12/56
USER INTERACTION DESIGN
13. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
context | 背景
While designing the information architecture,
the context is the information that lets
the user know where they are, where
have they just been, when where can
they go to. 13/56
USER INTERACTION DESIGN
在设计信息构架时,指让用户知晓他
们在 里,去过 里和何时、他们
去何处的信息。
14.
15. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
helping people find information
Information architecture organize content
and design navigation systems* to help
people find and manage information, based
in the context of use of the system/product.
15/56
USER INTERACTION DESIGN
16. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
navigation systems | 导航系统
The navigation system is the physical
manifestation of an organizational
structure. It determines how information
is actually going to be interconnected.
16/56
一个组织结构的物理性表述。它决定
USER INTERACTION DESIGN
了信息究竟是如何相互链接的。
17. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
A well designed navigation system is critical to
a good interactive product. Whether or not
people can find their way around is what
will most commonly make or break a
Web site, for example. 17/56
USER INTERACTION DESIGN
18. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
most common elements
The most common navigation element is a
menu* of some kind, but navigation
elements can also be include inline links*,
tables of contents*, search engines*, site
maps*, and most any way of organizing 18/56
connections between documents that can
USER INTERACTION DESIGN
be though of.
19. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
menu | 菜单
A component of a user interface that allows
the user to make choices from a preset
list, each of which performs a desired
action such as choosing a command or to
navigate within a system/product. 19/56
USER INTERACTION DESIGN
允许用户从预先设置列单中选择的用
户界面的一个组成部分,其中每一
项执行一个期望的命令,例如选择
一个命令,或者在一个系统或者产
品内导航等。
21. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
links | 链接
A graphic, line of text, or both on a web-
page that connects to another page on
the same website or to one in another
website located anywhere in the world.
21/56
在网页上一个图片、文字行或 者与
USER INTERACTION DESIGN
同一网站上的另一页网页链接,或
与位于其他网站上的网页链接。
22.
23. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
table of contents | 目录
An organized list of titles for quick
information on the summary of a book or
document and quickly directing the
reader/user to any topic or part of the
document. 23/56
USER INTERACTION DESIGN
一个有条理性的主题列单,提供书本
或文件内容的快速检索及向读者或
者用户引导文件中的任何主题或者
部分。
24.
25.
26. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
search engines | 搜索引擎
Web services which help search through
Internet addresses for user-defined
terms or topics in which users are
interested.
26/56
通过互联网地址针对用户感 趣的用
USER INTERACTION DESIGN
户定义的术语或者主题,提供的网
络搜索服务。
27.
28.
29. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
site map | 网站地图
Overview of the navigational structure of a
website, acting like a Table of Contents,
and used to orient users and show them
the scope of the site.
29/56
网站的导航结构的概况,好比一个目
USER INTERACTION DESIGN
录,用来导向用户,展示网站范
围。
30. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
purpose
The purpose of a good navigation system goes
beyond just getting people from one place
to another. They should provide three
elements to assist in moving around within
a interactive system: 30/56
USER INTERACTION DESIGN
• Structure
• Flexibility
• Context
31. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
structure
Interactive products with a good navigation
system allows the user to understand its
structure in a way that facilitates
navigation.
31/56
This is why the navigation system should grow
USER INTERACTION DESIGN
out of the scheme and structure of the
product. If it grows out of the underlying
structure then it will fit that structure and
reflect it in what is hopefully a
comprehensible way.
33. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
flexibility
As well as having structure, navigation
systems should also be flexible. They
should allow different people to use
them in different ways to get to the same
information. 33/56
USER INTERACTION DESIGN
34. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
flexibility
The information structure the site is built upon
should be rigidly structured. The
navigation system is where you put in
the exceptions and the additional tools
to facilitate navigating around. A well 34/56
designed navigation system can actually
USER INTERACTION DESIGN
reinforce the site structure by effectively
working around it.
35. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
context
Context is information that lets the user
know where they are, where have they
just been, when where can they go to.
Any element that provides context can be
seen as part of the navigation system. 35/56
USER INTERACTION DESIGN
For instance, page and section titles tell the
user where they are, links such as previous
or next.
36. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
context
Also, organizing links into menus of like topics
allows people to see relationships between
links and the information behind them,
such as breadcrumb navigation* menus.
36/56
USER INTERACTION DESIGN
37. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
NAVIGATION SYSTEMS
breadcrumb navigation | 面包屑导航
A textual representation of where and how
information is located within a system/
product. It displays how major categories
of information are linked along a
sequential order. 37/56
USER INTERACTION DESIGN
于网站内部信息定位位置和方式的
有 描述;它展示了各 主要类型
的信息是如何通过一个连续顺序而
链接起来的。
38.
39.
40. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
A very important step of thinking through the
structure of your interactive product are the
labels* used in the navigation system.
40/56
USER INTERACTION DESIGN
41. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
labels | 标签
In information architecture, labels are the
names used to identify the links, the names
of the pages and section headings, or the
names of the features of a system.
41/56
在信息构架中,指用来识 链接的名
USER INTERACTION DESIGN
称、页面的名字和章节的标题,或
者某一系统各特征的名称。
42. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
labels | 标签
They help to orient the user and keep them
on track, as well as to inform them about
the contents of the section they are in.
它们可帮助用户定位,使其保持在正 42/56
常状态,通告他们所在章节的内
USER INTERACTION DESIGN
容。
43. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
INFORMATION ARCHITECTURE
building a good labeling system
The most important rule of building a good
labeling system is to think like a user.
If your Website is designed for the end user, do
not include engineering or marketing 43/56
jargon in the copy -- this will only serve to
USER INTERACTION DESIGN
alienate your users (at best). Labeling must
also be clear and consistent throughout
the site.
44. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
BUILDING A GOOD LABELING SYSTEM
sources of labeling
Your Site
Create a table of the existing labels and what
they represent;
Comparable & Competitive Sites 44/56
Find the labeling pattern that is already in
USER INTERACTION DESIGN
place in the industry/competition;
Controlled vocabularies and thesauri
Seek out focused vocabularies that help
specific audience (e.g.. medical, engineering)
45. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
BUILDING A GOOD LABELING SYSTEM
sources of labeling
Content Analysis
Focus on things like titles, summaries, and
abstracts;
Content Authors 45/56
Make their own suggestions;
USER INTERACTION DESIGN
User Advocates and Subject Matter Experts
Work with librarians and the like who can
speak on behalf of the user - those who
know what the users want;
46. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
BUILDING A GOOD LABELING SYSTEM
sources of labeling
Users
Learn how the site's users will use the
information - card sorting* exercises where
users are asked to cluster labels of existing
content into their own categories and then 46/56
label the categories or where they are given
USER INTERACTION DESIGN
existing categories and asked to sort
content into those categories
47. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
BUILDING A GOOD LABELING SYSTEM
card sorting | 卡片排序
A technique for exploring how people
group items, so that you can develop
structures that maximize the probability
of users being able to find items.
47/56
拓展人们如何将项目成组的一 技
USER INTERACTION DESIGN
法,你可以设计各 结构,将用
户找到项目的概率最大化。
48. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
CARD SORTING
benefits
Is easy and cheap to conduct;
Enables you to understand how real
people are likely to group items;
48/56
Identifies items that are likely to be
USER INTERACTION DESIGN
difficult to categorize and find;
Identifies terminology that is likely to be
misunderstood.
49. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
CARD SORTING
how is it conducted?
1. Names of items to be categorized are
printed on individual cards:
Cards should be large enough to
accommodate the names in a font that
participants can read easily when 49/56
spread out on a desk or table–at least
USER INTERACTION DESIGN
14 point.
2. Participants are asked to group
items in a way that makes sense to
them.
51. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
ACTIVITY #06
card sorting
1. Using post-it note cards, write down all
the features (特征) of your interactive
product (one feature per card);
2. Allow another team to group the 51/56
features in a way to make sense to
USER INTERACTION DESIGN
them;
3. Analyze the grouping and create a
navigation system based on that
organization;
52. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
HOMEWORK [ GROUPS ]
navigation system
1. In your groups, analyze the grouping of
information done during the card-sorting
session and devise a complete
navigation system.
52/56
2. The navigation system must contemplate
USER INTERACTION DESIGN
all issues of information architecture:
-Flexibility, Structure & Context;
-Good & Consistent Labeling System;
55. INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
HOMEWORK [ INDIVIDUAL ]
sketchbook
1. Choose 5 (five) words marked with asterisks
(*) you’ve seen in this class and create 5 (five)
posters -- one for each word -- on separate
pages of your sketchbook;
55/56
2. Each poster must include:
USER INTERACTION DESIGN
-The word chosen, with its English definition;
-3 (three) pictures;
-2 (two) websites;
-Your comments/impressions of the definition.
56. tags
HOMEWORK [ INDIVIDUAL ]
USER INTERACTION DESIGN INFORMATION ARCHITECTURE & CONTENT ORGANIZATION
56/56