Thyroglossal duct cysts are the most common midline lesions in the upper neck, often presenting as a mass around the hyoid bone and can occasionally become malignant. These cysts arise from a remnant of the thyroglossal duct during embryonic development and may cause varying clinical features, including infection and pain. The standard treatment is the Sistrunk procedure, which involves the excision of the cyst and associated tract to reduce recurrence rates.