Companies today have distributed mobile workforces and employees who are connecting to the corporate network via a large number of devices. These employees are located all over the globe, and they need seamless access to their information. This creates pressure on IT to figure out how to deliver the right business services and data to users, and to deliver these in a way that is efficient, secure and auditable for IT. Moreover, the experience must be productive for users no matter what device they are using to connect from. Horizon Workspace 1.5 is uniquely positioned to deliver on these objectives.

1. © 2014 VMware Inc. All rights reserved.
Three Keys to Building a
Secure Mobile Infrastructure in
Government Environments
Ben Goodman
Lead Evangelist,
End User Computing

2. IT’s Objective for End User Computing
Infrastructure
Deliver the right business apps and
data to
user devices in a way that is
efficient and secure for IT and
productive for the end user

3. The Landscape…
The world is changing rapidly.

4. The Requirements We Used to Have…
Change is hard and
highly managed
Software implemented
from the center out
Difficult to adjust to
users needs
Control Through OwnershipPeople you employ
Using a network you
own to connect to…
Using software you
own on a Windows
desktop you own
An application you
own, running on a
server you own

5. What the World Wants Now…
Control & Governance is Becoming
More Challenging
Inability to track, control or
secure information assets
Can not remove access
you didn’t grant
Serious compliance
concerns
Apps live in many
clouds and are easily
procured without IT
Always connected,
via
3G, 4G and public or
personal wifi
Non-owned devices
and multiple non-
Windows OSs
Employees,
contractors
outsourcers, partners
citizens, students

6. IT Management Processes are Not Optimized For
Change
Ownership
Devices
Connection
Apps
PAST
90%
Windows Apps2
Ethernet
IT
Owned
1
Desktop
TODAY
50%
Non-Windows
Apps2
3G/4G
33%
Industry
average
BYOD
adoption1
10%
of Enterprises
are completely
mobile and
laptop4
FUTURE
4:1
Ratio of Mobile
apps to Windows
Apps3
Public/
Always
On
60%
of Enterprises will
be completely
mobile and
laptop4
85%
of Enterprises
with BYOD
programs1
STAGE IT IS
OPTIMIZED FOR
All citations are from Gartner, Inc. and are used with permission

7. Rate of Change is Accelerating
No DowntimeWorkspaceNew Access
Points
On-Demand ServicesApplication ChoiceData, Data and more
Data

8. Explosive Growth of Mobile
Mobile worker population will reach
1.3 Billionin 2015
Source: IDC Worldwide Mobile Worker Population 2011-2015
Forecast
Tablets are forecasted to reach 665
Millionin 2016
Source: Gartner Forecast: Media Tablets by Operating System,
Worldwide 2010-2016, 1Q12 Update
Smartphones forecasted to reach 1.279
Billion in 2016
Source: Gartner Forecast: Mobile Devices by Operating System,
Worldwide, 2009-2016, 1Q12 Update
67% of people
reported they are using
their personal device at
work

9. IT Has to Manage a Much More Diverse End-User Landscape
Personal DevicesCorporate Devices
Diverse Apps
Diverse
Platform
Data
Everywhere
Diverse
Devices
Mobile

10. There are Two Reasons to Invest
Sources: IDC, Forrester
REDUCE RISK AND COST GAIN AN EDGE
COST
Too many apps,
too many devices
Diversity = Complexity = Cost
PRODUCTIVITY
Mobile users are 20% more
productive than non-mobile workers
Access = Increased Output
SECURITY
Only 5% of devices use
mobile security
Low Adoption = Increased Risk
COLLABORATION
Communicate with at-home workers,
contractors, customers and partners
Collaboration = Performance
COMPLIANCE
Are consumer
technologies compliant?
Policy Violations = Increased Risk
SATISFACTION
Differentiate and
retain top talent
Satisfaction = Retention

11. How Do You Address Changing Landscape?
…and provide all your end-users with services at the speed of life?
… while leveraging your existing investments?
… with the same amount of resources?
… and with a clear path to the future?

12. The Three Keys…
What should be at the center of every
mobility program?

13. Don’t Get Stuck with Limiting Approaches
Secure mobile computing requires a long-term strategy for managing and
enabling a mobile environment. Consequently, agencies should avoid
these limiting responses to BYOD and other mobile trends:
Buy a Point Solution Does not scale, increases cost
Creates a management mess
Lock It Down Unhappy workforce
IT is viewed the “bad guy”
Ignore It Poor IT Control
Security and compliance risk

14. Manage Data and Applications
• Virtualization and cloud technologies now make it possible for agencies
to transform their assets into centralized services that employees can
access anytime, anywhere, and from any device.
• Enterprise Application catalogs give you a single place to manage
applications of all types. This is even more important in a mobile,
cross-platform world.
• Enterprise File Synchronization and Sharing technology and Mobile
Content Management technology make it easier for users to access
their data from anywhere. They can securely and easily share
documents with co-workers or others they collaborate with.

15. Strengthen & Simplify Security
• Leverage strong and multi-factor authentication.
• Consider isolating the networks on which mobile devices authenticate
to enhance security and ensure users only access agency data and
applications if authorized.
• Ensure that you have auditing and tracking capabilities for mobile
platforms equal to or greater than PC platforms.
• Ensure that devices are properly patched and limit OS versions that
you support
• Consider use of VDI. With a virtual desktop infrastructure (VDI), an
agency’s data and applications can be managed securely by IT staff
and then brokered and delivered to users according to agency policies

16. How to Optimize Delivery of EUC Services
Manage
users, not
devices
Embrace
co-ownership
Architect for
change and
continual
improvement
Prioritize
end user
experience
Treat mobile
as a first-
class citizen

17. How VMware
Delivers…
Building a Virtual Workspace

18. End-User Computing Vision
Desktop Laptop Tablet Phone Machine
Mission: Secure Virtual Workspace for Work at Speed of Life
PCs, Laptops
Thin Clients
Tablets,
Smartphones
Desktop
Management
and Delivery
Multi-Device
Workspace
(Mobile)

19. Introducing the Virtual Workspace
One login | One experience | Any device

20. Central Point of Control
Entitlements
Access Policies
Reporting

21. About AirWatch
• Leaders in mobile security, mobile device,
application
and content management across multiple
platforms
• Strong leadership team, headquartered in Atlanta,
ex-Manhattan Associates execs, built with no
outside capital
• Provides mobility solutions to 10,000+ global
customers
• Largest Enterprise Mobile Management & Security
provider with 1,600+ employees, largest R&D
team in category
Mission: Simplify Enterprise MobilityTM
10,000
customers
150
countries
16
languages
1,600
employees

22. AirWatch Solution Overview
What Blackberry Enterprise Server did for Blackberry devices, AirWatch does for today’s iOS, Android,
Windows and other platforms
Framework: Security, Multi-tenancy, Scalability, Privacy, Access-Control, Self-
Service, Telecom Expense
Enterprise Mobility Management Platform
Mobile Device
Management
Mobile
Application
Management
Mobile
Content
Management
Mobile Email
Management

23. Thank You
For more information, please visit
www.vmware.com/go/GovernmentMobility