Mobile Strategiesfor the EnterpriseAuthorizedAsia PacificRepresentative
Do not try this at home!  Picture was staged in a non-moving vehicle with a professional stunt woman, well versed in multi-tasking.2
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AgendaWhat’s happening?
Key strategies
Steps to success
Why Good?
Next steps4
5FromMobile Phones with basic browsing and messaging capabilities……toMobile Computers often with integrated telephony capabilitiesWhat’s Happening
6Tablet &SmartphoneLaptopWhat’s HappeningNewLaptopNewDesktop
What’s HappeningPersonal mobile devices are rapidly evolving into business devices.Employees forward corporate email & files to personal accounts
They routinely disregard IT security standards
They adopt whichever device satisfies BOTH personal and work needs7
8Smartphone use by age groupiPass Survey Results – Nov 2010
9What’s HappeningRise of Consumer Apps……… raises expectations and demands for Enterprise Apps
10What’s HappeningThe Mobile EnterpriseLine-of-Business (LOB) AppsCollaborative AppsEmailVoice MailLimited DeploymentBroad DeploymentProfit DriverCost Center
Employee Behavior Is Changing11ʻʻʻʻ“A wide variety of device models are entering the business domain, creating havoc for IT organizations…”Use Managed Diversity to Support Endpoint Devices― May 2010, Ken DulaneyMobile users are experiencing new levels of personal productivity
They are frustrated in their levels of professional productivity
They need their work life to co-exist with home life
They are looking to consolidate the number of devices they carry
They will use their own devices, even if requests for support are not met12ʻʻʻʻ“75% of Forrester enterprise survey respondents indicated user demand for support of devices on multiple platforms.”Five-Year Forecast for EnterpriseSmartphone Marketshare, January 2010Companies should leverage personal productivity in the workplace
They should support the devices employees already own & prefer
IT solutions should focus on regulating access and behavior rather than devices
Compliance should enhance mobility, not restrict itCompanies Realize Need for Change Too
GOOD Enterprise Mobility SuiteHelps You Capitalize on These Shifts13ConsumerizationMobile Computing+ Enterprise Apps+ Enterprise Mobility+ We enable IT to embrace consumerizationwithout sacrificing compliance or policiesWe enable consistentsecurity, management, and controlacross the most hotly demanded mobile platformsWe support the messaging and Intranet access that users immediately requireWe are extending the Good solution to enable full enterprise collaboration and mobility
Key StrategiesManage security and deploymentTo ensure complianceEmbrace employee choiceTo reap gains in productivity and collaborationIncrease operational efficiencyTo reduce costs and streamline support14
Ensure Compliance15ʻʻʻʻ“Nearly 30% of companies experience a breach due to unauthorized mobile device use.”Q1 Enterprise and SMB Survey, 2009― Forrester ResearchCompanies with a complex, disparate infrastructure face more challenges attaining end-to-end security
Important to separate enterprise data from personal data
Important to deny rogue devices access to the network
IT Administrator should retain centralized controlEmbrace Employee Choice16ʻʻʻʻ“Internal corporate policies should focus on regulating behavior rather than devices…”The Changing Definition of ‘Mobile Device’ Will Challenge Policies― Nick Jones, May 2010Employees allowed to use personal devices are more willing to access enterprise data in a managed and secure way
Mobile workers are more productive; more responsive to clients
They are more collaborative with others inside the organization
Their use of mobile productivity and collaboration tools drives further adoption among other employeesSteps to Success17Step 1: Protect Data & Apps
Transport SecurityInternal SecurityPerimeter SecurityHandheld SecurityGuaranteed delivery
AES-192 encryption
FIPS 140-2 certificate
S/MIME & Bluetooth CAC support1
Outbound connection
No firewall holes
Authorized device check
Role-based admin
Policy groups
Remote device control

Good for Enterprise by GMS Mobility

Editor's Notes

  • #3 Now, I just want to start with an image which all of us, I’m certain, have seen on many occasions.This is absolutely horrid, no?!It simply isn’t right!And it breaks my heart every time I see this!I mean, come on, a person simply shouldn’t have to carry both a BlackBerry AND an iPhone! In my opinion, this is a tell-tale sign of user needs (or preferences) outpacing an organization’s mobility strategy.So not only should I be asking, “Is Your Mobility Strategy Well Defined?” but also, “Is It Updated?”
  • #44 My parting advice is this: Constantly Experiment!Experiment with a particular department or business unit.Ideally one which is largely composed of early adopters of mobility devices, applications, and platforms.Thank you! 