This document discusses several ICT initiatives across African countries to improve public services. It provides case studies of initiatives in Ghana including the "Mobile Midwife" application which sends pregnant women health information via SMS, and initiatives in Kenya such as M-Pesa which allows cash transfers via mobile phones. The document also summarizes ICT projects in other countries including digital government portals in Angola, telecenter networks in Botswana, and e-health and e-employment applications in Sudan.
This document discusses creating a people-government interface using information technology tools like creating a database of government services that can be accessed via various platforms. It can be accessed through toll-free calls, SMS, internet, mobile apps, dedicated websites, and kiosks, especially in remote areas with limited connectivity. The goal is to make all government information and services easily available to people with minimum effort needed to resolve their queries.
The document discusses mobile government (M-GOV) considerations and Alagoas state's experience with M-GOV in Brazil. It defines M-GOV as using mobile technologies as a channel for government-society relationships and an extension of e-government. Alagoas has developed several M-GOV services accessible via mobile phones, including information services, administrative procedures, and vehicle/driver status. It plans to expand its transparency portal to mobile phones to allow citizens to monitor government finances from their phones. The goal is to use mobile phones as a major channel for digital inclusion and expand e-government access to Alagoas's 1.6 million mobile subscribers.
Enterprise Mobility Transforming Public Service and Citizen EngagementSAP Asia Pacific
This document discusses how mobile technologies can transform public services and citizen engagement. It finds that government agencies globally agree mobile solutions can reduce costs, improve workforce productivity and satisfaction, and enhance public safety. The top four areas where mobile is having impact are: 1) Improving community awareness and citizen engagement through two-way communication. 2) Enhancing transportation systems through real-time updates and mobile payments. 3) Allowing public safety officials access to real-time information to better allocate resources. 4) Transforming public health through mobile health applications. Examples are given of governments achieving benefits in these areas.
Presentation given by Santanu Sengupta, Board Member, African Centre for Mobile Financial Inclusion on August 1st, 2011 at eWorld Forum (www.eworldforum.net) in the session Telecentres: Effective Approaches and Best Practices
The document discusses the opportunities and challenges of implementing e-governance through information and communication technologies (ICT). It emphasizes the need to develop necessary infrastructure and human resources, as well as provide adequate funding. While ICT offers opportunities to transform government services and democracy, there are also risks associated with strategy, context, and operations. The government's role is to transform digital convergence into creative divergence by creating knowledge communities that empower individuals, communities, and civil society through participation in the information society.
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
Presentazione di Antonio Cordella al seminario "E-Government: Teorie e Pratiche nei Paesi Maturi e in via di Sviluppo"
www.thinkinnovation.org
www.forumpa.it
This document discusses several ICT initiatives across African countries to improve public services. It provides case studies of initiatives in Ghana including the "Mobile Midwife" application which sends pregnant women health information via SMS, and initiatives in Kenya such as M-Pesa which allows cash transfers via mobile phones. The document also summarizes ICT projects in other countries including digital government portals in Angola, telecenter networks in Botswana, and e-health and e-employment applications in Sudan.
This document discusses creating a people-government interface using information technology tools like creating a database of government services that can be accessed via various platforms. It can be accessed through toll-free calls, SMS, internet, mobile apps, dedicated websites, and kiosks, especially in remote areas with limited connectivity. The goal is to make all government information and services easily available to people with minimum effort needed to resolve their queries.
The document discusses mobile government (M-GOV) considerations and Alagoas state's experience with M-GOV in Brazil. It defines M-GOV as using mobile technologies as a channel for government-society relationships and an extension of e-government. Alagoas has developed several M-GOV services accessible via mobile phones, including information services, administrative procedures, and vehicle/driver status. It plans to expand its transparency portal to mobile phones to allow citizens to monitor government finances from their phones. The goal is to use mobile phones as a major channel for digital inclusion and expand e-government access to Alagoas's 1.6 million mobile subscribers.
Enterprise Mobility Transforming Public Service and Citizen EngagementSAP Asia Pacific
This document discusses how mobile technologies can transform public services and citizen engagement. It finds that government agencies globally agree mobile solutions can reduce costs, improve workforce productivity and satisfaction, and enhance public safety. The top four areas where mobile is having impact are: 1) Improving community awareness and citizen engagement through two-way communication. 2) Enhancing transportation systems through real-time updates and mobile payments. 3) Allowing public safety officials access to real-time information to better allocate resources. 4) Transforming public health through mobile health applications. Examples are given of governments achieving benefits in these areas.
Presentation given by Santanu Sengupta, Board Member, African Centre for Mobile Financial Inclusion on August 1st, 2011 at eWorld Forum (www.eworldforum.net) in the session Telecentres: Effective Approaches and Best Practices
The document discusses the opportunities and challenges of implementing e-governance through information and communication technologies (ICT). It emphasizes the need to develop necessary infrastructure and human resources, as well as provide adequate funding. While ICT offers opportunities to transform government services and democracy, there are also risks associated with strategy, context, and operations. The government's role is to transform digital convergence into creative divergence by creating knowledge communities that empower individuals, communities, and civil society through participation in the information society.
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
Presentazione di Antonio Cordella al seminario "E-Government: Teorie e Pratiche nei Paesi Maturi e in via di Sviluppo"
www.thinkinnovation.org
www.forumpa.it
Research=e governance / Impact of E-governance / Role of E-governance in Indi...PRABHAT PANDEY
Abstract
E-governance is nothing but a mediator between government and citizens, it is the use of a range of modern information and technologies by government to improve efficiency, services etc. Or E-governance = Transparency+Accountabilty+Efficiency- (Monopoly + Discretion). which make Government more accountable by increasing the opportunity for citizens participation in the governance process & bringing citizens closer to elected officials , as the result is positively related to improved government citizens relationship & corruption reduction , and also playing an important role against corruption in modern governance, which opens up the door to vast opportunities for transforming governance, to solve the social as well as economic problems exit in the developing countries like India.The need of E-governance is to take cautious step to ensure better reach and access otherwise dispatches in access & only increase problems of corruption and social & economic injustice. CARD is one of the major success stories of E-governance in Andhra Pradesh. This paper reveals the performance of E-governance to increase, efficiency, responsiveness, accountability and bring transparency in the working of the government system & reduction corruption and then the Impact of E-governance is faster Processing, & promoting social welfare.
Key Words: Accountability, E-Governance, Transparency.
E-government consists of government services provided online through websites and transactions completed electronically. It ranges from basic informational websites to more advanced services that allow financial transactions and two-way communication between governments and citizens. E-government aims to improve access to services, increase government accountability, and transform how services are delivered to better meet citizen needs. It develops through phases from an emerging informational presence to a networked presence with integrated online interactions across government agencies and constituents.
This document discusses how e-governance can be used to tackle corruption. It makes three key points:
1) Public trust in governments is low due to issues like the Occupy Movement and citizens are seeking more transparency, accountability, and participation in government. Corruption disproportionately hurts the poor.
2) E-government applications defined as using ICT to improve government efficiency, effectiveness, transparency and accountability can help reduce corruption by increasing transparency and reducing discretion. This restores democratic legitimacy.
3) Examples of e-government applications that can reduce corruption include automation to remove human agents and opportunities for corruption, increased transparency by publishing information online, detection of anomalies through data analysis, and promoting an anti-
Electronic governance involves using information technology to make government functions more simple, moral, accountable, responsive, and transparent. It aims to change how government operates by putting citizens at the center and allowing them to access information and services electronically. Some key areas for implementation include departments with high citizen interaction like utilities, transportation, and social services. The goal of e-governance is to help developing countries access and interact with technology on an equal level and avoid being left behind as technologies advance.
ICT and Governance in East Africa: Preliminary Study Findings from Kenya, Ug...mysociety
Nanjira presented a session at The Impacts of Civic Technology Conference (TICTeC2015) on 25 March 2015 in London.
To see more coverage of TICTeC2015, visit: http://lanyrd.com/2015/tictec/
Next Generation e-Government: Transformation into Open GovernmentMikhail Bunchuk
The document discusses the evolution of e-government and the emergence of open government as the next stage. It outlines three generations: (1) informatization, (2) e-transformation focused on citizen services, and (3) open government which is participatory, accountable, and citizen-driven. The World Bank can help build an open government ecosystem by leveraging its role as a global knowledge broker, trusted partner, and architect of an ecosystem approach. Examples of key components and World Bank e-government projects in various countries are also provided.
E-government refers to the use of information and communication technologies by government agencies to provide more convenient, efficient, and transparent services to citizens and businesses. The key components of e-government are the technological, social, political, and service aspects. E-government aims to transform government services through digital means to improve delivery of information and public services. E-governance differs from e-government in that it focuses more on wider citizen participation in decision making through the use of technology.
This document discusses strategies for developing an effective electronic governance (e-governance) system, outlining both its benefits and challenges. The main points are:
1) E-governance can improve government efficiency, service quality, and policy outcomes, as well as economic objectives, but faces challenges like legal barriers, funding issues, technology changes, and the digital divide.
2) A strategic e-governance plan is needed to address challenges and realize benefits like increased transparency, citizen engagement, and administrative reform.
3) Key strategies include overcoming legal barriers, establishing shared infrastructure and standards, planning for technology changes, and addressing the digital divide.
Z-Mobile is a mobile news agency founded by Tinashe Mushakavanhu that will provide multimedia news content on mobile devices about stories often overlooked by mainstream media. It aims to be the Reuters of mobile phones by distributing news seamlessly within messaging apps, addressing the challenges of intermittent electricity, high broadband costs and basic smartphones in Zimbabwe. The agency plans to generate revenue through syndication and partnerships, advertising, and public events while forming strategic partnerships with mobile operators, media companies, and US firms.
e-Governance Implementation In Ebonyi State Nigeria: Challenges and ProspectsEditor IJCATR
The deployment of Information and Communication Technology (ICT) in different facets of the world’s economy has yielded very reasonable results. ICT has blured the barriers of hinderances in tourism, trade, healthcare, education and training. In governance and administration, ICT applications have enhanced the delivery of public services to citizens and clients not only by improving the process and management of government, but also by redefining the traditional concepts of citizenship. This paper examined the challenges facing the implementation of e-Governance in Ebonyi State – Nigeria and highlights the prospects. The research used a primary source of data by distributing, collecting and analysing a total of 500 questionnaires administered to respondents in the research area (Ebonyi State). The research found that the most difficult challenges facing the deployment of e-governance in Ebonyi State were lack of steady power supply, poor communication infrastructure and high cost of computer and internet equipments. The survey also revealed that the use of e-governance would bring improved efficiency in government operations without necessarily increasing the cost of state governance. e-Governance would strengthen democratic principles and ideologies which inturn brings good governance to the people.
This document discusses why governments need mobile websites. It notes that citizens increasingly demand mobile access to government information and services as they have adopted mobile devices as their primary interface to the web. It provides examples of mobile government initiatives from California and Brazil. These mobile sites provide access to services, information and resources that citizens need on a daily basis, such as traffic information, locations of government offices, and emergency services. The document argues that governments now have opportunities to improve access to their services by leveraging mature mobile technologies and that mobile websites can help eliminate barriers to accessing government resources.
ICTs for Open Contracting in Fragile States-March19Open Contracting
This document discusses using ICT for open contracting in fragile states. It begins by defining fragile states as those with limited governance over their territory and failed relations with society, which are often affected by conflict. It then discusses how ICT and open contracting can increase transparency and participation in public contracting. Specifically, it notes the need to reintegrate affected communities into the accountability chain between donors, implementers, and beneficiaries of development projects. The document outlines key considerations for using ICT tools, such as understanding the local context, ensuring information is credible and useful, and enabling collaborative and sustainable solutions.
Mobile Governance And Accountability Mobileactive08Katrin Verclas
The document discusses the potential for using mobile technology to improve citizen participation and local democratic governance in developing countries. It raises questions about how mobile technologies could be used for participatory budgeting, public consultations, and democratic accountability. While some e-democracy initiatives have emerged in Latin America, barriers still exist around cultural acceptance of technologies and economic constraints. The document argues that mobile technologies may help address some of these challenges by making democratic applications more accessible and usable. It calls for collaboration between networks to research, develop, and test innovative mobile tools that can strengthen local governance and participation.
Government as a platform: engaging the public with social mediaPatrick McCormick
The document discusses the use of social media by governments to engage with the public. It outlines how citizens' expectations are changing with new technologies and the internet, requiring governments to also change how they operate. Governments need to embrace new tools and become more transparent, collaborative platforms to build trust with the public. The presentation provides examples from the government of Victoria, Australia of how social media is being used for emergency response, public engagement and improving access to government services and information.
Implementing eGovernment transformations requires investing in serious training to help government employees adapt to new technologies and become more citizen-centric. Success requires a focus on leadership, culture, skills and the composition of the eGovernment team. Developed countries now reflect on the impact of transformations, while countries like South Africa are still in the early stages of developing strategies and addressing issues like educating public servants. The public sector plays a key role in expanding internet access and familiarizing citizens with technology.
The document discusses democracy and e-democracy initiatives in Birmingham, United Kingdom. It outlines Birmingham's local government structure and e-participation efforts, including e-petitions, online consultations, and using technologies like IDTV and social media to engage more citizens in the democratic process. It provides examples of Birmingham's e-democracy and open government websites and virtual spaces used to improve access, transparency, and civic participation.
Dfid mobiles in development seminar finalEnvisage RTI
Mobile technologies are increasingly being used for social transformation and development purposes. There are now over 5 billion mobile subscriptions globally, with the fastest growth in Sub-Saharan Africa. Mobile phones can improve transparency, empowerment, and act as a catalyst for change. Examples include using mobile phones for data collection, crisis mapping, mHealth, mobile money, remote counseling, and education. Key benefits of mobile technologies include improving transparency of development projects and outcomes, empowering local communities with access to information, and enabling financial inclusion through mobile money services. Future trends may include cheaper smartphones and data plans, mobile replacing ATMs, and using mobile apps to extend education and healthcare access.
Richard Kerby.Trends from the UN 2014 e-Government Survey - Data DaysSarahBuelens
The document discusses the 2014 UN E-Government Survey. It provides an overview of the survey's methodology for assessing and ranking 193 countries' e-government development. The survey examines four stages of online service development and uses composite indices to measure a country's online service index, telecommunication infrastructure index, and human capital index. The 2014 survey focuses on themes like e-participation, whole-of-government approaches, and strategies for bridging digital divides.
Transcending e-Government: a Case of Mobile Government in Beijingsonggang
The document summarizes a case study of a mobile government initiative in Dongcheng District, Beijing. The initiative aimed to address challenges of fragmented functions, bureaucracy, and inefficient management through a mobile technology solution. It established supervision and command centers to coordinate 400 mobile supervisors equipped with mobile devices. This enabled real-time problem reporting and information sharing. It also implemented grid management and clarified accountability. The initiative helped transform service delivery from a bureaucratic to coordinated, fluid model and transcended traditional e-government approaches.
Research=e governance / Impact of E-governance / Role of E-governance in Indi...PRABHAT PANDEY
Abstract
E-governance is nothing but a mediator between government and citizens, it is the use of a range of modern information and technologies by government to improve efficiency, services etc. Or E-governance = Transparency+Accountabilty+Efficiency- (Monopoly + Discretion). which make Government more accountable by increasing the opportunity for citizens participation in the governance process & bringing citizens closer to elected officials , as the result is positively related to improved government citizens relationship & corruption reduction , and also playing an important role against corruption in modern governance, which opens up the door to vast opportunities for transforming governance, to solve the social as well as economic problems exit in the developing countries like India.The need of E-governance is to take cautious step to ensure better reach and access otherwise dispatches in access & only increase problems of corruption and social & economic injustice. CARD is one of the major success stories of E-governance in Andhra Pradesh. This paper reveals the performance of E-governance to increase, efficiency, responsiveness, accountability and bring transparency in the working of the government system & reduction corruption and then the Impact of E-governance is faster Processing, & promoting social welfare.
Key Words: Accountability, E-Governance, Transparency.
E-government consists of government services provided online through websites and transactions completed electronically. It ranges from basic informational websites to more advanced services that allow financial transactions and two-way communication between governments and citizens. E-government aims to improve access to services, increase government accountability, and transform how services are delivered to better meet citizen needs. It develops through phases from an emerging informational presence to a networked presence with integrated online interactions across government agencies and constituents.
This document discusses how e-governance can be used to tackle corruption. It makes three key points:
1) Public trust in governments is low due to issues like the Occupy Movement and citizens are seeking more transparency, accountability, and participation in government. Corruption disproportionately hurts the poor.
2) E-government applications defined as using ICT to improve government efficiency, effectiveness, transparency and accountability can help reduce corruption by increasing transparency and reducing discretion. This restores democratic legitimacy.
3) Examples of e-government applications that can reduce corruption include automation to remove human agents and opportunities for corruption, increased transparency by publishing information online, detection of anomalies through data analysis, and promoting an anti-
Electronic governance involves using information technology to make government functions more simple, moral, accountable, responsive, and transparent. It aims to change how government operates by putting citizens at the center and allowing them to access information and services electronically. Some key areas for implementation include departments with high citizen interaction like utilities, transportation, and social services. The goal of e-governance is to help developing countries access and interact with technology on an equal level and avoid being left behind as technologies advance.
ICT and Governance in East Africa: Preliminary Study Findings from Kenya, Ug...mysociety
Nanjira presented a session at The Impacts of Civic Technology Conference (TICTeC2015) on 25 March 2015 in London.
To see more coverage of TICTeC2015, visit: http://lanyrd.com/2015/tictec/
Next Generation e-Government: Transformation into Open GovernmentMikhail Bunchuk
The document discusses the evolution of e-government and the emergence of open government as the next stage. It outlines three generations: (1) informatization, (2) e-transformation focused on citizen services, and (3) open government which is participatory, accountable, and citizen-driven. The World Bank can help build an open government ecosystem by leveraging its role as a global knowledge broker, trusted partner, and architect of an ecosystem approach. Examples of key components and World Bank e-government projects in various countries are also provided.
E-government refers to the use of information and communication technologies by government agencies to provide more convenient, efficient, and transparent services to citizens and businesses. The key components of e-government are the technological, social, political, and service aspects. E-government aims to transform government services through digital means to improve delivery of information and public services. E-governance differs from e-government in that it focuses more on wider citizen participation in decision making through the use of technology.
This document discusses strategies for developing an effective electronic governance (e-governance) system, outlining both its benefits and challenges. The main points are:
1) E-governance can improve government efficiency, service quality, and policy outcomes, as well as economic objectives, but faces challenges like legal barriers, funding issues, technology changes, and the digital divide.
2) A strategic e-governance plan is needed to address challenges and realize benefits like increased transparency, citizen engagement, and administrative reform.
3) Key strategies include overcoming legal barriers, establishing shared infrastructure and standards, planning for technology changes, and addressing the digital divide.
Z-Mobile is a mobile news agency founded by Tinashe Mushakavanhu that will provide multimedia news content on mobile devices about stories often overlooked by mainstream media. It aims to be the Reuters of mobile phones by distributing news seamlessly within messaging apps, addressing the challenges of intermittent electricity, high broadband costs and basic smartphones in Zimbabwe. The agency plans to generate revenue through syndication and partnerships, advertising, and public events while forming strategic partnerships with mobile operators, media companies, and US firms.
e-Governance Implementation In Ebonyi State Nigeria: Challenges and ProspectsEditor IJCATR
The deployment of Information and Communication Technology (ICT) in different facets of the world’s economy has yielded very reasonable results. ICT has blured the barriers of hinderances in tourism, trade, healthcare, education and training. In governance and administration, ICT applications have enhanced the delivery of public services to citizens and clients not only by improving the process and management of government, but also by redefining the traditional concepts of citizenship. This paper examined the challenges facing the implementation of e-Governance in Ebonyi State – Nigeria and highlights the prospects. The research used a primary source of data by distributing, collecting and analysing a total of 500 questionnaires administered to respondents in the research area (Ebonyi State). The research found that the most difficult challenges facing the deployment of e-governance in Ebonyi State were lack of steady power supply, poor communication infrastructure and high cost of computer and internet equipments. The survey also revealed that the use of e-governance would bring improved efficiency in government operations without necessarily increasing the cost of state governance. e-Governance would strengthen democratic principles and ideologies which inturn brings good governance to the people.
This document discusses why governments need mobile websites. It notes that citizens increasingly demand mobile access to government information and services as they have adopted mobile devices as their primary interface to the web. It provides examples of mobile government initiatives from California and Brazil. These mobile sites provide access to services, information and resources that citizens need on a daily basis, such as traffic information, locations of government offices, and emergency services. The document argues that governments now have opportunities to improve access to their services by leveraging mature mobile technologies and that mobile websites can help eliminate barriers to accessing government resources.
ICTs for Open Contracting in Fragile States-March19Open Contracting
This document discusses using ICT for open contracting in fragile states. It begins by defining fragile states as those with limited governance over their territory and failed relations with society, which are often affected by conflict. It then discusses how ICT and open contracting can increase transparency and participation in public contracting. Specifically, it notes the need to reintegrate affected communities into the accountability chain between donors, implementers, and beneficiaries of development projects. The document outlines key considerations for using ICT tools, such as understanding the local context, ensuring information is credible and useful, and enabling collaborative and sustainable solutions.
Mobile Governance And Accountability Mobileactive08Katrin Verclas
The document discusses the potential for using mobile technology to improve citizen participation and local democratic governance in developing countries. It raises questions about how mobile technologies could be used for participatory budgeting, public consultations, and democratic accountability. While some e-democracy initiatives have emerged in Latin America, barriers still exist around cultural acceptance of technologies and economic constraints. The document argues that mobile technologies may help address some of these challenges by making democratic applications more accessible and usable. It calls for collaboration between networks to research, develop, and test innovative mobile tools that can strengthen local governance and participation.
Government as a platform: engaging the public with social mediaPatrick McCormick
The document discusses the use of social media by governments to engage with the public. It outlines how citizens' expectations are changing with new technologies and the internet, requiring governments to also change how they operate. Governments need to embrace new tools and become more transparent, collaborative platforms to build trust with the public. The presentation provides examples from the government of Victoria, Australia of how social media is being used for emergency response, public engagement and improving access to government services and information.
Implementing eGovernment transformations requires investing in serious training to help government employees adapt to new technologies and become more citizen-centric. Success requires a focus on leadership, culture, skills and the composition of the eGovernment team. Developed countries now reflect on the impact of transformations, while countries like South Africa are still in the early stages of developing strategies and addressing issues like educating public servants. The public sector plays a key role in expanding internet access and familiarizing citizens with technology.
The document discusses democracy and e-democracy initiatives in Birmingham, United Kingdom. It outlines Birmingham's local government structure and e-participation efforts, including e-petitions, online consultations, and using technologies like IDTV and social media to engage more citizens in the democratic process. It provides examples of Birmingham's e-democracy and open government websites and virtual spaces used to improve access, transparency, and civic participation.
Dfid mobiles in development seminar finalEnvisage RTI
Mobile technologies are increasingly being used for social transformation and development purposes. There are now over 5 billion mobile subscriptions globally, with the fastest growth in Sub-Saharan Africa. Mobile phones can improve transparency, empowerment, and act as a catalyst for change. Examples include using mobile phones for data collection, crisis mapping, mHealth, mobile money, remote counseling, and education. Key benefits of mobile technologies include improving transparency of development projects and outcomes, empowering local communities with access to information, and enabling financial inclusion through mobile money services. Future trends may include cheaper smartphones and data plans, mobile replacing ATMs, and using mobile apps to extend education and healthcare access.
Richard Kerby.Trends from the UN 2014 e-Government Survey - Data DaysSarahBuelens
The document discusses the 2014 UN E-Government Survey. It provides an overview of the survey's methodology for assessing and ranking 193 countries' e-government development. The survey examines four stages of online service development and uses composite indices to measure a country's online service index, telecommunication infrastructure index, and human capital index. The 2014 survey focuses on themes like e-participation, whole-of-government approaches, and strategies for bridging digital divides.
Transcending e-Government: a Case of Mobile Government in Beijingsonggang
The document summarizes a case study of a mobile government initiative in Dongcheng District, Beijing. The initiative aimed to address challenges of fragmented functions, bureaucracy, and inefficient management through a mobile technology solution. It established supervision and command centers to coordinate 400 mobile supervisors equipped with mobile devices. This enabled real-time problem reporting and information sharing. It also implemented grid management and clarified accountability. The initiative helped transform service delivery from a bureaucratic to coordinated, fluid model and transcended traditional e-government approaches.
Mobile solutions can help government agencies achieve greater efficiencies, enhance effectiveness, and potentially realize cost savings. Specifically, the document discusses how mobile technologies allow field workers to access information and input data remotely, streamlining processes. This enables tasks like inspections, dispatching workers, and tracking assets to be performed more quickly and accurately. The document also provides several use cases where government agencies have benefited from mobile solutions in areas such as code enforcement, transportation, and social services. Overall, the key message is that mobility can empower government employees and improve services while controlling costs.
This document discusses a proposed mobile government services project in the Philippines that would allow citizens to access government information and services using mobile devices like tablets anywhere and anytime. It notes that mobile phone and wireless internet penetration in the country is high. The project envisions using affordable Android tablets to provide citizens easy access to a variety of government information and services. This would benefit both citizens and the government by improving access to services, saving costs, increasing transactions and efficiency.
This document discusses mobile government (mGovernment) applications and Android app development. It begins with definitions of mGovernment and its goals of improving efficiency for government processes using mobile technologies. Examples of mGovernment applications from countries like the US, Singapore, Korea and India are provided. The document then covers starting an Android app development project, including extracting functionality, designing infrastructure, writing user stories, using tools like ADT and Trello, and developing the app. It also discusses mobile government audiences and how mobile devices can increase employee productivity.
Empowering citizens and local government with mobile dataTim Willoughby
Presentation to eCitizen II conference in Killarney, Co. Kerry, Ireland. Conference as part of a wider group looking at eCitizen. Presentation is taking a look at the future state of Government through a citizen lens
The State of Mobile in the Canadian Government (2012)Mike Kujawski
The document lists numerous mobile websites and apps developed by various levels of Canadian government, from federal departments down to municipal services. It provides links to mobile versions of sites for topics like weather, camping, immigration, heritage, and health information. Cultural institutions like museums also have mobile presences listed. The document serves as a directory of the mobile offerings across the Canadian public sector.
Mobile Governance Policy, Government of IndiaVikas Kanungo
The document outlines a framework for mobile governance in India. It aims to leverage the widespread use of mobile phones to provide public services and information to citizens. Key points of the framework include:
1) Making all government websites mobile compliant for access on any device.
2) Adopting open standards for mobile applications to ensure interoperability across operating systems and devices.
3) Using uniform numbers (short codes and long codes) for easy access of mobile-based services.
4) Developing and deploying mobile applications of all government departments and agencies to provide public services through mobile devices where feasible.
There are 3 times as many mobile users globally as there are PC based internet users and in the future many people's first experience of the internet will be using their Mobile. No technology is more personal and local than the Mobile phone.
This presentation looks at what is driving this rapid change and how can you can use it to benefit your Local Government.
Then we look at what changes are on the horizon and how you can prepare for and manage this continuous flood of change.
A Research Paper review presentation on "Government Controlled Mobile VoIP", presented by Md. Habibur Rahman, BIT0216, Institute of Information Technology University of Dhaka.
Ken Eastwood introduces Nomad, a center of excellence for mobile and flexible working in local government. Nomad analyzes and evaluates the benefits of mobile technology solutions. A survey found that mobile working can improve work-life balance, productivity, and reduce costs. Barnsley's experience with mobile solutions like tablet PCs for inspections and homecare saved money and improved services. Future directions may include more shared workspaces and productivity gains driven by spending restraint.
Zia Government Solutions from Paper to MobileZia Consulting
Join Alfresco Partner of the Year – Zia Consulting – to learn how they are providing Federal, State, and Local governments with content solutions ranging from Paper to Mobile. With Alfresco as the “Content Hub”, Zia then builds with technologies from Ephesoft, the leading open source Document Capture product, to Liferay, the leading open source Portal platform, to Enterprise Mobile CMS offerings based on Alfresco Mobile, MobileWorkdesk, or Zia’s own Fresh Docs. In addition, to address the complex issues associated with government procurement, Zia has teaming agreements in place to provide GSA-listed pricing for many of these technologies.
ICT, Knowledge-based Society and Innovation 2.0songgang
ICT, Knowledge-based Society and Innovation 2.0, Keynote speech at "Innovation 2.0 in a Knowledge-based Society" The 2nd Mobile Government Seminar China, at Peking University, Beijing, China, 23 Nov. 2008.
The document discusses how mobile phones have become multifunctional devices that can be used for communication, photography, video, music, internet access, GPS navigation, and more. It then describes how a company called Rareworld Technologies has developed several mobile applications to help with governance, healthcare, education, banking, insurance, and other sectors by allowing field workers to easily collect, transmit, and update important data in real-time using their mobile phones. Some of their applications allow data collection in local languages, with features like signature capture and image/audio/video integration.
OECD GOV Observatory for Public Sector Innovationadamlerouge
The document discusses public sector innovation and the Observatory of Public Sector Innovation (OPSI) at the OECD. It notes that public sector innovation is important due to constrained resources, greater demands and expectations, demographic challenges, and complex social issues. OPSI aims to inspire, share, and promote public sector innovations through an online database of case studies from different countries. The database covers innovations in areas like program funding, open government, human resources, and service delivery. OPSI also conducts research on frameworks to enable innovation through areas like structure, risk management, and human resources. Its next steps include expanding the database, developing an interactive online platform, and conducting research on measuring the costs and benefits of innovations.
Mobile Seva: Bringing Citizens and Government Together Through Mobiles, IndiaUNDP India
The Mobile Seva initiative provides an integrated, centralized mobile platform for all government departments to deliver public services to citizens through SMS, USSD, apps, and other mobile channels. It aims to bridge the digital divide by leveraging India's high mobile penetration. Key strategies include establishing a one-stop shop approach, adopting open standards, and ensuring universal access through multiple short codes. Over 1 billion SMS notifications have been sent, with impacts including improved access to services, transparency, and citizens' interface with government. Success factors include strong policy support and ease of department onboarding, while challenges remain around developing the app ecosystem and building capacity within departments.
1) The document outlines the OECD's project to understand and measure the impact of open government data initiatives through developing an assessment methodology and surveying OECD countries.
2) An initial working paper was produced in 2013 and a survey of OECD countries was conducted to understand open data strategies, implementation challenges, and value generated.
3) Emerging results from the survey show most countries aim to increase transparency but face organizational and funding challenges in developing open data policies. Further analysis is needed to fully understand open data's impact.
Google Apps for Government - GovLoop LIVE CHATGovLoop
1) Google Apps for Government is a new edition of Google Apps designed for government use that has received FISMA certification, the first multi-tenant cloud computing suite to do so.
2) It offers the same applications as Google Apps Premier Edition but with additional security and policy measures to meet government requirements, such as segregating government customer data and servers from other customers.
3) The presentation highlighted how Google Apps for Government can help governments address budget shortfalls and IT gaps by providing a secure, cost-effective cloud computing solution.
digital identity 2.0: how technology is transforming behaviours and raising c...Patrick McCormick
The document discusses how digital technologies are transforming behaviors and raising citizen expectations of government services. It notes that Australians now spend significant time online and use various digital services. This has led to changing expectations where citizens want essential, discretionary, and participatory services from government. The document argues that governments need to adopt a more open, collaborative and user-centered approach to meet these rising expectations, including through the use of social media, open data, and new digital identity systems that give citizens more control over their personal information.
How Cidway technology can help deploy mGov & mVoting solutions, providing the appropriate level of security, confidentiality as well as other regulatory requirements.
How Cidway technology can help deploy mGov & mVoting solutions, providing the appropriate level of security, confidentiality as well as other regulatory requirements.
How Cidway\'s mobile technology can help deploy mGov & mVoting solutions, providing the appropriate level of security & confidentiality, as well as other regulatory requirements
Listening to the ground: web and mobile technology option for public particip...Laban Bagui
The document discusses using web and mobile technologies to improve public participation in government in South Africa. It finds that while the country has made significant technology investments, public participation remains poor. Experts were interviewed and said participation only works for the rich/influential currently. The document suggests technologies like SMS, mobile sites, and online deliberation could help if designed locally and culturally connected. It presents models and scenarios for e-participation and identifies critical success factors like leadership, managing social capital, and focusing on access for all.
Mobile devices have surpassed personal computers in accessing the internet globally. As mobile technology evolves, purchase paths and branding must adapt to allow consumers' invaluable mobile guides. Mobile marketing engages audiences through mobile devices in interactive and relevant ways, utilizing practices from industry players and content to start relationships and be present during consumer needs. Individuals are super-connected through smart devices, offering opportunity but also risk for brands that do not evolve with permanent access to information.
This document discusses the need for higher education institutions to establish a technology infrastructure to support mobile governance (m-governance). It begins by defining m-governance as using mobile devices to improve government services and access information anytime, anywhere. The document then argues that m-governance can complement existing e-governance efforts by providing another channel for stakeholders in higher education to access important information. It presents the benefits of m-governance for higher education, such as improved efficiency, reduced costs and barriers, and equal access to information regardless of location. Finally, the document proposes a broad framework for a university's m-governance technology infrastructure to facilitate interaction between the institution and its stakeholders through mobile devices
The document discusses using mobile phones for civil society campaigns and advocacy. It provides an overview of how mobiles can empower and facilitate advocacy campaigns through coordination, participation, and sharing information. Specific tools and services that can be used for mobile campaigns are described, along with global case studies of successful campaigns that utilized mobile organizing around issues like human rights, elections, disasters, and health access.
The future of online government will likely see:
1) Government services becoming more invisible and only contacting citizens when needed to reduce issues or for additional input.
2) Digital technology challenging nation states as corporations and individuals push boundaries, requiring governments to thoughtfully embrace rather than resist digital change.
3) Potential for governments to have live data on public opinions, but also needing to help society progress on issues where majority opinions could hinder equality. Overall, governments must adapt to constant digital transformation and an increasingly networked world.
Increased mobile phone and internet access in Botswana has positively impacted many citizens' lives but also presents challenges. Mobile internet now exceeds fixed access due to network limitations. Batswana use mobile internet for social networking, banking, education and more. However, privacy concerns exist due to security risks when personal data is online. Local IT providers can create new services and applications to capitalize on growing mobile internet usage, which benefits many sectors if affordability and coverage barriers are addressed.
The document discusses the focus on mobile phones in Africa as a tool for development and overcoming gender disparities. While mobile phones have significant potential, focusing only on this technology risks losing sight of the bigger picture. A multidimensional approach is needed that also addresses access to computers and the internet, which are important for economic growth. Infrastructure needs to expand beyond urban areas, and costs must lower to increase broadband penetration. Gender imbalances also require resolution through efforts beyond just mobile initiatives, as women face challenges from social, economic, political and cultural structures that have long resisted gender equality.
A presentation by Boris Weber, World Bank Institute
Youth Anti-Corruption Forum in Brussels on 27 May 2010.
Session: ICT for Governance and Anti-Corruption (GAC)
E-governance involves using information and communication technologies to make governance more efficient, transparent and accessible. It aims for simple, moral, accountable, responsive and transparent governance. E-governance can provide one-stop services to citizens through applications like e-citizen centers, e-transport, e-medicine and e-education. It offers benefits like increased speed, reduced costs, improved transparency and accountability, and greater convenience and access to information for citizens. However, challenges include lack of trust, resistance to change, the digital divide, high costs, and privacy and security concerns.
Toronto Public Health used proximity marketing through Bluetooth and mobile apps to deliver sexual health information and resources to youth. They conducted several campaigns using a tool called Hypertag to wirelessly deliver content like websites and videos to phones of youth. These campaigns achieved conversion rates of 21-30% of recipients accessing the delivered content. The campaigns aimed to increase awareness of sexual health services and testing in a discreet way that respects privacy.
User experience in Government: Tales From OzRuth Ellison
Ruth Ellison gives a presentation on user experience in the Australian Government. She discusses how government websites are often siloed based on departments rather than citizen tasks. This makes finding information challenging for users. She also notes that accessibility and disability considerations are increasingly important given Australia's disability statistics, but funding and legislation can constrain user experience improvements. Overall, she advocates taking a pragmatic, politically savvy, and passionate approach to improving government user experience.
Big data from mobile phone use has potential to help international development by providing insights into people's needs, behaviors, and crisis responses. However, privacy concerns, lack of data sharing incentives, and limited human capital for advanced analysis pose challenges. Some organizations are working to address these issues through data sharing partnerships between public, private, and nonprofit sectors and by creating incentives for individuals and companies to contribute anonymized data for social good. If these obstacles can be overcome, mobile data analysis could help governments and aid groups improve services, target resources more efficiently, and respond faster to trends and emergencies.
Text to Change is a social enterprise that develops mobile programs to promote health, education, and social impact in developing countries. It currently has active programs in 6 countries in Africa, and upcoming programs in 8 more countries. The organization partners with mobile operators, NGOs, and other organizations to implement interactive programs that provide health information and incentives to users to increase knowledge and encourage behavior change. Some challenges Text to Change has faced include ensuring programs work across all mobile networks and countries, and improving data analysis from programs.
A humble mobile phone can help transform the lives of the poor and downtrodden. View this deck to see how cell phones can help empower the poor and the rural citizens of our country.
Connected women how mobile can support women's economic and social empowermentDr Lendy Spires
This document discusses research conducted by Vodafone and Accenture on mobile services that can empower women. It finds that mobile learning programs could benefit 5.3 million women by improving literacy, and a text messaging program to cover healthcare costs could avoid 1.8 million years of poor health. Modeling shows that widely available mobile services across Vodafone's markets by 2020 could benefit 8.7 million women and generate $6.6 billion in annual economic benefits. Addressing the gender gap in mobile access could create $22.3 billion in economic benefits for women and society. The report examines how services in education, health, safety, work and loneliness can help women through access to opportunities, information and support networks
Similar to Government on the move: trends in mobile technology and how government can get on board: June 3, 2010 (20)
Presentation by Paul Chandley, General Manager Online Strategy and Communication, Department of Justice, Victorian Government, 23 April 2013.
Today’s seminar is designed to give you useful and practical insights into how Victorian agencies can more effectively engage on the platform that more than 12 million Australians actively use.
The social media moderation guide outlines a process for assessing comments posted online about a government department. The guide advises to first discover if a comment is negative, neutral, or positive. It then provides steps to assess comments and determine an appropriate response, such as monitoring only, responding, or sharing positivity. The overall process aims to address queries transparently while following privacy laws and maintaining a positive tone. Escalation procedures are in place for situations that require additional guidance or preparation of a response.
The document summarizes findings from the Digital Innovation Review conducted in Victoria, Australia. It finds that while Victoria has been a leader in digital innovation in Australia, it risks losing momentum without continued focus and investment. The review assessed digital readiness, innovation in agencies, and a public servant survey. It found agencies have varying levels of social media and digital adoption, with barriers including budgets, leadership, and security concerns. Victoria's citizens are highly connected online and via mobile, but some groups face disadvantages. The public service understands social media well but has mixed understanding of government 2.0 concepts.
Presented by EPA Victoria: Daniel McLeod, Program Leader Digital, Marketing & Communications Unit, with Tim Kotsiakos, Executive Creative Director at Reactive Media. Presentations to the Victoria Online Seminar Series, Thursday 22 November 2012.
The VicEvents mobile app was developed to provide information on events in Victoria to mobile users. Originally an online calendar, it was expanded to apps for iPhone, iPad, Android due to increasing mobile use. Over 10,000 downloads have occurred since 2011. The free app allows users to find nearby events or search by date, location, category. It includes sharing events via social media and adding to calendars. Future updates will allow multi-date events. The app partnership between the Department of Premier & Cabinet and Deloitte led to rapid development for multiple platforms using the Titanium framework.
Paper presented to the Victoria Online Seminar Series, Friday 18 May 2012 by Robyn Hageman and Matthew Henstridge, Consumer Affairs, Victoria. MyShopRights was developed in Dec 2010 to allow consumers to store receipts, set reminders for lay-by, warranties and gift vouchers and provide answers to common questions such as ‘Can I get a refund if I change my mind?’ Robyn Hageman and Caroline Rojas will be discussing the process involved with creating MyShopRights, as well as the development of a Consumer Affairs Victoria mobile strategy and mobile website.
Now that WCAG2 has been endorsed by federal, state and local Government, the time has come to review your department's web sites and applications for compliance to the new guidelines. Gian Wild will talks about WCAG2 and the main differences between this new set of guidelines and WCAG1. Presented Tuesday 29 November 2011 to the Victorian Government.
Victoria Online Seminar Series Presentation 7 November 2011 by Nick McPherson, Viacorp. The presentation includes: Information about best practice in Digital Communications, Online Engagement and Social Marketing; Case studies from some of the most innovative Government Departments; and How social media and interactive technology can improve stakeholder engagement
Paper presented by Amanda Finnis, Manager Online Strategy, eServices Unit, Information Victoria, Department of Business and Innovation, at the Serve You Right Conference, Melbourne, September 2011.
The document summarizes ServiceOntario's efforts to transform and modernize government services in Ontario. It discusses how ServiceOntario has consolidated over 60 services and 1,100 staff from various ministries, and now offers 80 services through over 1,000 touchpoints. Customer satisfaction has increased from 61% in 2008 to 91% in 2010. Key priorities discussed include building a high performance organization, focusing on the customer experience, and exploring future opportunities to partner with other levels of government or the private sector to continue improving service delivery.
- The Territory Business Centres provide business services and information across 4 locations in the Northern Territory, including Darwin, Katherine, Tennant Creek, and Alice Springs.
- The centres serve as the initial contact and referral point for starting or growing a business, providing business licensing information and processing over 200 NT government licenses.
- The centers aim to deliver professional, courteous, and impartial services and continually improve through reviewing customer feedback and developing new e-services like additional online forms and payment options.
- The NT Government is working to establish a common e-business pathway for businesses and government through a coordinated online portal, forms, and contact centers to transition to more online transactions and information access over the next few years
Paper presented by Rita McPhail, Program Manager, Single Entry Pint Online Program eGovernment (South Australia), at the Serve You Right Conference, Melbourne, September 15-16, 2011.
This document discusses Service SA's channel management strategies from 2010-2011. It provides statistics on transactions and revenue collected through different channels like over-the-counter, online, and contact center. It shows that over-the-counter transactions made up 60% of transactions but online transactions contributed to more revenue. Initiatives like eliminating registration labels and promoting online services led to a 16.7% reduction in counter transactions and 14.8% increase in online transactions. Future plans include expanding online services, self-service options, and processing efficiencies to further shift transactions to online and self-service channels.
The document discusses using social media to improve service delivery for citizens. It outlines a 3 pillar social media strategy including researching the audience, engaging with relevant content, and integrating and measuring activities. Key aspects are engaging the citizen, monitoring conversations, responding to feedback, and measuring the depth of relationships rather than just numbers. The goal is to put the citizen at the center and use social media as a continuous cycle of communication to improve services.
The document discusses the use of social media by Queensland government departments and agencies. It provides examples of how the Queensland Police Service and the Department of Employment, Economic Development and Innovation have successfully used social media. It also notes some of the challenges of social media adoption for government, such as gaining leadership buy-in and balancing information dissemination with listening to citizens. Breakout groups are encouraged to discuss social media use in their specific areas.
Paper presented by Dr Steve Hodgkinson - Research Director IT – Asia/Pacific Ovum, at the Serve You Right Conference, Melbourne, September 2011. The modern digital economy requires new behaviours from citizens, industry partners, peer agencies and governments to inspire economic, social and environmental sustainability, nurture digital society initiatives, collaborate to pool thinking and resources and leverage proven platforms and solutions.
Presentation by Paul van Veen, Customer ServiceBenchmarking Australia (CSBA) at the Serve You Right Conference, Melbourne, September 15-16, 2011. Provides an overview of What to look for in customer service measures; The overall service improvement model; Customer satisfaction measures; Understand current performance; Key points for successful customer satisfaction measurement
Presented by Jane King, Deputy Commissioner, Customer Service & Solutions, Australian Taxation Office, at the Serve You Right Conference, Melbourne, September 15-16, 2011. Customers increasingly prefer to deal with government via self-help services provided online and/or over the telephone.
Paper presented by Dianne Jeans. General Manager, Smart Service Queensland at the Serve You Right Conference, Melbourne, September 15-16, 2011. Smart Service Queensland is the front door to the Queensland Government - delivering service excellence for Queenslanders. Mission - Smart Service Queensland provides the primary point of contact for Queenslanders to access government services through multiple delivery channels
Youngest c m in India- Pema Khandu BiographyVoterMood
Pema Khandu, born on August 21, 1979, is an Indian politician and the Chief Minister of Arunachal Pradesh. He is the son of former Chief Minister of Arunachal Pradesh, Dorjee Khandu. Pema Khandu assumed office as the Chief Minister in July 2016, making him one of the youngest Chief Ministers in India at that time.
The Biggest Threat to Western Civilization _ Andy Blumenthal _ The Blogs.pdfAndy (Avraham) Blumenthal
Article in The Times of Israel by Andy Blumenthal: China and Russia are commonly considered the biggest military threats to Western civilization, but I believe that is incorrect. The biggest strategic threat is a terrorist Jihadi Caliphate.
El Puerto de Algeciras continúa un año más como el más eficiente del continente europeo y vuelve a situarse en el “top ten” mundial, según el informe The Container Port Performance Index 2023 (CPPI), elaborado por el Banco Mundial y la consultora S&P Global.
El informe CPPI utiliza dos enfoques metodológicos diferentes para calcular la clasificación del índice: uno administrativo o técnico y otro estadístico, basado en análisis factorial (FA). Según los autores, esta dualidad pretende asegurar una clasificación que refleje con precisión el rendimiento real del puerto, a la vez que sea estadísticamente sólida. En esta edición del informe CPPI 2023, se han empleado los mismos enfoques metodológicos y se ha aplicado un método de agregación de clasificaciones para combinar los resultados de ambos enfoques y obtener una clasificación agregada.
Essential Tools for Modern PR Business .pptxPragencyuk
Discover the essential tools and strategies for modern PR business success. Learn how to craft compelling news releases, leverage press release sites and news wires, stay updated with PR news, and integrate effective PR practices to enhance your brand's visibility and credibility. Elevate your PR efforts with our comprehensive guide.
Here is Gabe Whitley's response to my defamation lawsuit for him calling me a rapist and perjurer in court documents.
You have to read it to believe it, but after you read it, you won't believe it. And I included eight examples of defamatory statements/
Your Go-To Press Release Newswire for Maximum Visibility and Impact.pdfPressReleasePower4
This downloadable guide explains why press releases are still important for businesses today and the challenges you might face with traditional distribution methods. Learn how [Your Website Name] offers a comprehensive solution for crafting compelling press releases, targeting the right media outlets, and maximizing visibility.
Acolyte Episodes review (TV series) The Acolyte. Learn about the influence of the program on the Star Wars world, as well as new characters and story twists.
Government on the move: trends in mobile technology and how government can get on board: June 3, 2010
1. Victoria Online Seminar Series Government on the move: trends in mobile technology and how government can get on board Thursday 3 June, 2010 Laura Chisholm & Eloise Wall
14. How can government get on board? Mobile delivery methods: voice, SMS, MMS, mobile web, mobile applications What government can provide? Location-specific info Timely knowledge Make life easier Connection Entertainment Incentives What the public wants Outcomes Improving social and economic outcomes Balance Balancing choice and flexibility with fairness and the common good Engagement Engaging, educating and enrolling the public as co-producers of public value Accountability Clarifying accountability and facilitating public recourse