The document discusses implementing mobile device management (MDM) at a financial institution, including establishing goals for policy enforcement, inventory control, and application deployment, as well strategies for manual provisioning and using MDM tools to create groups, enroll devices, design profiles for connectivity, productivity and security features, and define actions for non-compliance. It also provides recommendations to consider policy and practicality, select tools based on goals, integrate a directory to build groups and enroll devices, and design profiles and response actions.

1. MOBILE DEVICE
MANAGEMENT
A Technical Implementation Story
Charles Beierle
Randolph-Brooks FCU
VP, IT

2. INITIAL • Information security policies
REVIEW
• Risk assessments
• Business cases
• Strategy
• Corner office

3. Posture
Strong Weak
FRAME OF
MIND
Corporate Flexible Rigid
Ownership
Employee Tempered Rigid
Other Tempered Rigid

4. GOALS • Policy enforcement
• Remote wipe or locate
• Inventory control
• Email, Calendar, Contacts
• Application deployment

5. STRATEGIES • Manual provisioning
• Basic services
– Email, Calendar, Contacts
• Enterprise services
– Remote access
– Custom app store

6. TOOLS • ActiveSync
– Exchange
– LotusNotes
• BES (Sorry, I don’t use it)
• MDM
– Apple Configurator
– MobileIron MDM
– Good Technology
Great site for tools comparisons--
http://www.enterpriseios.com/wiki/Comparison_MDM_Providers

7. MDM
INFRASTRUCTURE
Apple
Internet
Joe User
Sentry
Email

8. GROUP • Integrate enterprise directory services
MANAGEMENT
• Create groups
– Align to features (Email/VPN/Apps)
– Leverage for management

9. USER DEVICE • Understand User Needs
ENROLLMENT
– Self service
– Email code
• Administration
– Bulk register
– Access control

10. PROFILES • Connectivity
– WiFi (SSIDs, Proxy)
– VPN (SSL, IPSec)
• Productivity
– Apps (Custom/Public)
– Sync (Email, Calendar, Contacts,
Tasks)
• Security
– Apps (Required/Blocked)
– Device (Peripherals, Encryption)
– Root detection
• Privacy
– Location services

11. ACTIONS • Alerting
• Quarantine
• Wipe
– Complete
– Selective

12. WRAP UP • Consider policy, politics and
practicality
• Establish goals and gates
• Select tools based on previous
considerations
• Integrate a directory, build
groups and execute an
enrollment strategy
• Design profiles, associate with
feature groups
• Define response actions to non-
compliance

13. QUESTIONS • What about Air Print?