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Online Strategies for Thought Leadership Marketing




                                                     1
Why Thought Leadership?



    To have you or your company be perceived
         as a trusted advisor or resource

    Really about providing valuable information
    Establishing a positive reputation
    Set yourself apart
    Be “vertically famous”


                                                  2

                                                      2
Why Online?



         Be where the conversations are.
     Help fix your audience’s “filter problem.”

    Low barriers to entry
    A great equalizer (no “big company”
    advantage)



                                                  3

                                                      3
First, Get Involved


  Research and Listen
     - Who is in the space already?
     - What are they saying?               Join the
     - What do your customers say?
                                           BIG
                                           THREE
            Build a listening post
            Subscribe to industry blogs/   Twitter
            group and know what’s          LinkedIn
            happening in your industry     Facebook

                        Participate in conversations
                        Comment, answer questions, repost
                                                            4

                                                                4
Next, Think About the Outcome



    Is there a position or “space” you want
    to own?
    If it works, then what...
    Figure out what results you want, and put
    the measurements in place now




                                                5

                                                    5
Find your “Hotspot”

                 Your expertise, differentiator



                               Brand              Your Hotspot
                              Position



                  Audience            Brand
                   needs            Experience


                                                   What is your
 Busy clients =                                     personality?
 information filter problem                       Tone of voice?
                                                                   6

                                                                       6
Find your “Hotspot”




                       Credible
                      Authentic
                      Valuable
                        Timely


                                  7

                                      7
Effective Programs



     This is all part of an integrated program, so
     you can and should consider:
     – PR/Media strategy: establish relationships,
       position yourself as a resource
     – Speaking opportunities and authorship
     But for today we’re focusing on online




                                                     8

                                                         8
The Online Strategy



   A different kind of online “marketing funnel”

                Micro    Social
   Website      blogs   Networks   E-mails   SEO/SEM




                          Blog



                 Your blog is the “hub”
                                                       9

                                                           9
Blog: Why the Hub?



         ATTRACT     The right audience

          INFORM     With valuable information

         ENERGIZE    A call-to-action

         RESPOND     And listen

          RETAIN     By building loyalty, trust

                                                  10

                                                       10
Blog: Why the Hub?



    It’s the most dynamic – provides the best
    balance of content depth and timeliness
    Grow your traffic (and search rankings)
    A more engaged community
    Establish your brand with rich media
    Offer better service and responses
    Initiate more sales


                                                11

                                                     11
Online Channels



    Communities and networks: join, comment
    Blogs and microblogs: encourage dialogue
    (listen to customers)
    E-mails, E-newsletters (show solutions)
    Websites: publish papers, webinars,
    presentations, podcasts, research
    SEO/SEM


                                               12

                                                    12
Networks: Use Groups Strategically




     Think shared interest group instead of a
     company group
      – Provide topics for open-ended discussions
      – Post relevant news and information (linking
        back to your blog as needed)
     Key is to find a topic that you have expertise
     in that your customers would have an
     interest in too
                                                      13

                                                           13
Microblogs: Have a
“Follower” Strategy




     Build your Twitter “followers”
      – Media
      – Other thought leaders
      – Industry organizations
     Follow those you want to engage with
     Those you follow likely will follow you back


                                                    14

                                                         14
E-mails: Ubiquitous and Useful



     E-mails/E-newsletters
      – Case Studies
      – Industry comment
     Add a tagline to all emails with your social
     media links to feed your funnel




                                                    15

                                                         15
Examples

Thought Leadership in Action




                               16
Thought Leadership in Action



     Accenture
     – Thought leadership should be integrated into
       your company culture
     – Make innovative thought easily accessible
     – Give employees freedom of speech




                                                      17

                                                           17
18
19
20
Thought Leadership in Action



     TED Conference
     – Share the spotlight with other thought leaders
       by bringing them into your sphere
     – Think big
     – Focus on the future rather than commenting on
       the past




                                                        21

                                                             21
22
Thought Leadership in Action



     English Cut
     – What seems mundane or ordinary can be of
       great interest to those on the outside
     – Letting people into your world helps them
       understand the processes, complications and
       obstacles you encounter, making them more
       understanding and appreciative of your work
     – People begin to regard you as the go-to
       resource for all things related to your industry

                                                          23

                                                               23
24
Thought Leadership in Action



     Cisco
     – Pay attention to timely news and think
       about how it affects your customers
     – Support your customers’ success
     – Incorporate video to more deeply
       engage readers




                                                25

                                                     25
26
Thought Leadership in Action



     Stormhoek Wine
      – Partner with the big names
      – Give away product for publicity
      – Differentiate yourself from your competitors
        by connecting with your audience in a new way




                                                        27

                                                             27
28
Thought Leadership in Action



     Rohit Bhargava
     – Do more than comment on existing content;
       generate new concepts
     – Share the credentials that make you a credible
       thought leader
     – Utilize a variety of outlets to share content




                                                        29

                                                             29
30
31
32
Final Advice



     Clarity, Commitment and Consistency!
      – It’s more difficult to maintain your visitors
      – Resist the temptation to market
      – Don’t write about yourself – write about your
        customers and your industry
     Always be giving (and generous with
     your ideas – to a point)
     There will be new channels, so add to the
     funnel but keep your “hub” intact
                                                        33

                                                             33
Thank You



http://www.linkedin.com/in/robintooms
         http://blog.savagebrands.com

              http://twitter.com/rtooms
           rtooms@savagebrands.com




                                          34

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Thought Leadership, Robin Tooms, Savage Brands

  • 1. SAVAGE Online Strategies for Thought Leadership Marketing 1
  • 2. Why Thought Leadership? To have you or your company be perceived as a trusted advisor or resource Really about providing valuable information Establishing a positive reputation Set yourself apart Be “vertically famous” 2 2
  • 3. Why Online? Be where the conversations are. Help fix your audience’s “filter problem.” Low barriers to entry A great equalizer (no “big company” advantage) 3 3
  • 4. First, Get Involved Research and Listen - Who is in the space already? - What are they saying? Join the - What do your customers say? BIG THREE Build a listening post Subscribe to industry blogs/ Twitter group and know what’s LinkedIn happening in your industry Facebook Participate in conversations Comment, answer questions, repost 4 4
  • 5. Next, Think About the Outcome Is there a position or “space” you want to own? If it works, then what... Figure out what results you want, and put the measurements in place now 5 5
  • 6. Find your “Hotspot” Your expertise, differentiator Brand Your Hotspot Position Audience Brand needs Experience What is your Busy clients = personality? information filter problem Tone of voice? 6 6
  • 7. Find your “Hotspot” Credible Authentic Valuable Timely 7 7
  • 8. Effective Programs This is all part of an integrated program, so you can and should consider: – PR/Media strategy: establish relationships, position yourself as a resource – Speaking opportunities and authorship But for today we’re focusing on online 8 8
  • 9. The Online Strategy A different kind of online “marketing funnel” Micro Social Website blogs Networks E-mails SEO/SEM Blog Your blog is the “hub” 9 9
  • 10. Blog: Why the Hub? ATTRACT The right audience INFORM With valuable information ENERGIZE A call-to-action RESPOND And listen RETAIN By building loyalty, trust 10 10
  • 11. Blog: Why the Hub? It’s the most dynamic – provides the best balance of content depth and timeliness Grow your traffic (and search rankings) A more engaged community Establish your brand with rich media Offer better service and responses Initiate more sales 11 11
  • 12. Online Channels Communities and networks: join, comment Blogs and microblogs: encourage dialogue (listen to customers) E-mails, E-newsletters (show solutions) Websites: publish papers, webinars, presentations, podcasts, research SEO/SEM 12 12
  • 13. Networks: Use Groups Strategically Think shared interest group instead of a company group – Provide topics for open-ended discussions – Post relevant news and information (linking back to your blog as needed) Key is to find a topic that you have expertise in that your customers would have an interest in too 13 13
  • 14. Microblogs: Have a “Follower” Strategy Build your Twitter “followers” – Media – Other thought leaders – Industry organizations Follow those you want to engage with Those you follow likely will follow you back 14 14
  • 15. E-mails: Ubiquitous and Useful E-mails/E-newsletters – Case Studies – Industry comment Add a tagline to all emails with your social media links to feed your funnel 15 15
  • 17. Thought Leadership in Action Accenture – Thought leadership should be integrated into your company culture – Make innovative thought easily accessible – Give employees freedom of speech 17 17
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  • 21. Thought Leadership in Action TED Conference – Share the spotlight with other thought leaders by bringing them into your sphere – Think big – Focus on the future rather than commenting on the past 21 21
  • 22. 22
  • 23. Thought Leadership in Action English Cut – What seems mundane or ordinary can be of great interest to those on the outside – Letting people into your world helps them understand the processes, complications and obstacles you encounter, making them more understanding and appreciative of your work – People begin to regard you as the go-to resource for all things related to your industry 23 23
  • 24. 24
  • 25. Thought Leadership in Action Cisco – Pay attention to timely news and think about how it affects your customers – Support your customers’ success – Incorporate video to more deeply engage readers 25 25
  • 26. 26
  • 27. Thought Leadership in Action Stormhoek Wine – Partner with the big names – Give away product for publicity – Differentiate yourself from your competitors by connecting with your audience in a new way 27 27
  • 28. 28
  • 29. Thought Leadership in Action Rohit Bhargava – Do more than comment on existing content; generate new concepts – Share the credentials that make you a credible thought leader – Utilize a variety of outlets to share content 29 29
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  • 33. Final Advice Clarity, Commitment and Consistency! – It’s more difficult to maintain your visitors – Resist the temptation to market – Don’t write about yourself – write about your customers and your industry Always be giving (and generous with your ideas – to a point) There will be new channels, so add to the funnel but keep your “hub” intact 33 33
  • 34. Thank You http://www.linkedin.com/in/robintooms http://blog.savagebrands.com http://twitter.com/rtooms rtooms@savagebrands.com 34