Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. It combines industry expertise and innovative technology to deliver critical information to leading decision makers. A large, global company, Thomson Reuters operates in more than 100 countries and has annual revenue exceeding 12 billion dollars. The company’s operations include four large business units: Financial & Risk, Legal, Tax & Accounting and IP & Science. This session will review its strategic project to centralize its many separate customer identity systems, with a goal of improving our customers’ experience, simplifying our technology footprint, and increasing our understanding of our customers.
2. 2
A LOOK AT OUR BUSINESSES
Tax & Accounting
Financial & Risk
Thomson Reuters Tax & Accounting
is the leading global provider of
integrated tax compliance and
accounting information, software
and services for professionals in
accounting firms, corporations,
law firms and government.
Intellectual Property & Science
Legal
Thomson Reuters Intellectual
Property & Science is the leading
provider of comprehensive intellectual
property (IP) and scientific information,
decision support tools, and services
that enable governments, academia,
publishers, corporations and law firms
to discover, develop and
deliver innovations.
Thomson Reuters Legal is the leading
provider of critical information, decision
support tools, software and services
to legal, investigation, business and
government professionals around
the world. We offer a broad range
of online services that utilize our
databases of legal, regulatory,
news and business information.
Thomson Reuters Financial & Risk
is the leading provider of regulatory and
operational risk management solutions.
These solutions deliver critical news,
information and analytics, enable
transactions, and bring together
communities that allow trading,
investing, financial and corporate
professionals to connect.
Reuters News
Powered by more than 2,800 journalists reporting in 20 languages from bureaus around the world, Reuters is the
world’s largest international news organization
3. 3
FINANCIAL AND BUSINESS MODEL OVERVIEW
Europe, Middle
East & Africa
29%
Asia
11%
Americas
60%
Revenue by Region
• Listed on the NYSE and TSX
– symbol TRI
• 2013 Revenue – $12.5 billion
• Proprietary databases and
deeply embedded workflow
tools and analytics
• 87% of portfolio recurring
revenue
• 91% of revenues from
information delivered
electronically, software
and services
• #1 or #2 in all our markets
4. 4
THOMSON REUTERS FAST FACTS
49/50 top banks choose Thomson Reuters
Accelus, an audit, risk and compliance solutions
offering for corporations and financial institutions.
professionals use our financial desktops including
our flagship Thomson Reuters Eikon.
of Fortune 500 companies
use Thomson Reuters legal
research offerings, including
WestlawNext, an online service
for legal professionals.
people are reached by Thomson Reuters News
and Insights every day.
5. 5
of the Top 100 CPA firms, 94 of the top 100
law firms and 95 of the Fortune 100 use
Thomson Reuters Checkpoint.
THOMSON REUTERS FAST FACTS
individuals use IP & Science
products in academic,
government, corporate, and
legal institutions.
land parcels around the world are managed by local
governments using Thomson Reuters Aumentum
software.
are captured and published by Reuters every year.
7. Thomson Reuters Identity Systems:
Current State
7
GGO
Legal
F&RThomson
One
AAA
Eikon
0.35M users
Espresso
Trade
Web OnePass
110 Products
1.5M users
FindLaw
Prism
Steam
7 Products
6M users
-
Zawya
Infolex
One Source
20 Products
0.1M
CUAS
0.6M
SMART
Blue
Moon
1.6M
-
-
-
Tedesco
Domino
-
Integra
Sterion
Brandy
IP
Manage
r
-
Work
IAM
Street
Events
eMaxx
Baseline
Data
Stream
8. Thomson Reuters Identity Systems:
with Federation
GGO
Legal
F&RThomson
One
AAA
Eikon
Espresso
Trade
Web
OnePass
110 Products
FindLaw
Prism
Steam
7 Products
-
Zawya
Infolex
One Source
20 Products
CUAS
SMART
Blue
Moon
-
-
-
Tedesco
Domino
-
Integra
Sterion
Brandy
IP
Manage
r
-
Work
IAM
Street
Events
eMaxx
Baseline
Data
Stream
8
9. IAM Objectives
• Create Value for Thomson Reuters
– Create a single identity for all customers
– Simplify cross-product & content integration
– Enhance cross-selling opportunities
– Reduce technology footprint & development
– Improve security & compliance
– Simplify acquisition integration
• Create Value for our Customers
– Enable personalized websites & products
– One login/password for all TR services
– One place to manage profile information
– Improve user experience throughout career moves
9
11. FUNCTIONAL COVERAGE:
INTEGRATED vs. BEST OF BREED
Integrated
Solution
Best of Breed
Solution
Directory
Services
Identity
Management
Integration
Federation
Access
Management
Authentication
Directory
Services
Identity
Management
Authentication
Access
Management
Federation
Integration
?
12. SELECTION SUMMARY
* TCO, functional completeness, and performance are more important than installation, upgrade &management or audit & reporting
ForgeRock Oracle
Best of
Breed
10 1 10
TCO - incl. HW, SW, support etc.
Functional completeness
Performance
Architectural Openness
Installation, upgrade & management
Audit & Reporting
13. RECOMMENDATION
• Prefer an integrated suite of software from a single
vendor vs. niche/best of breed:
• Implement a scalable, secure and extendable
solution that can accommodate niche solutions that
play by open standards
• Implement the full software suite from ForgeRock as
the bedrock for “Identity as a Service” in Thomson
Reuters
15. Phase I – Infrastructure Build - Q4’2014
• Build out Development, QA and
Initial Production environments
• Upgrade AAA to new
ForgeRock Software &
Hardware
• Support new products launch
(i.e. Blue Moon)
Development Infrastructure
QA Infrastructure
Blue
Moon
Forge
Rock
AAA
Identity & Authentication Management
Forge
Rock
15
17. Federation With Central Identity Repository
GGO
Legal
F&RThomson
One
AAA
Eikon
Espresso
Trade
Web
OnePass
110 Products
FindLaw
Prism
Steam
7 Products
-
Zawya
Infolex
One Source
20 Products
CUAS
SMART
Blue
Moon
-
-
-
Tedesco
Domino
-
Integra
Sterion
Brandy
IP
Manage
r
-
Work
IAM
Street
Events
eMaxx
Baseline
Data
Stream
Consolidated
IAM Repository
17
18. Identity & Authentication Management
New
Products
(Blue
Moon)
TR
Enterprise
Solutions
Finance Products
AAA
IAM:
AAA
API
Legal Products TRTA Products IP&S Products
One
Pass
IAM:
One
Pass
API
One
Source
IAM:
One
Source
API
STeAM
IAM:
STeAM
API
GGO
Products
Strategic API Backward Compatible API Legacy API
Phase III – Ready for Migrations- Q4’2015
18
19. Identity & Authentication Management
New
Products
(Blue
Moon)
TR
Enterprise
Solutions
Finance Products
IAM:
AAA
API
Legal Products TRTA Products IP&S Products
IAM:
One
Pass
API
IAM:
One
Source
API
IAM:
Steam
API
GGO
Products
Strategic API Backward Compatible API Legacy API
Phase IV – Migrations 2016-…
19
Integration focus is on tailoring to our business needs as opposed to knitting together disparate IAM technologies
IAM is changing rapidly, with evolving standards and vendors. As new technology comes to fruition, integration should be simple, robust and flawless
As well as using open standards, the openness of the platform includes taking a modular approach, e.g. OSGi, and the ability to enhance behavior
* Consolidated repository of our customers
* Ease our ability to integrate TR Enterprise Solutions (i.e. Big Data, Collaboration, Gamification, etc.)
* Easier federation across products & simplify content integration
* Ability to map multiple user profiles under single person
* Cross BU Mobile applications
* Infrastructure ready for migrations
* Compatibility API available to minimize product impact
* Seamless ability to migrate Logins, map users and Passwords (Minimal User Impact!)
* IAM API provides advanced features (i.e. 2-factor & adaptive authentication)
Act like a single Company
Infrastructure simplification (cost )
Stop investing in same thing multiple times
Single view of our customers
Central auditing & compliance, with improved security