Gregory yee _resume

Gregory Eng Yee - Phone: (678) 777-4988; Email: geyee@comcast.net; Location: Atlanta, GA
Gregory E. Yee, PMP, ITILv3
Program/Project Manager
Professional Experience:
Greg Yee is Program Manager in Cisco’s Advanced Services organization. He has over 25 years of experience in
various industries (Pharmaceutical, Health Care, Manufacturing, Banking, Finance, Telecom and IT), is
performing network design, system testing, software development, network implementation, program & project
management and process & procedures development. Work assignments have been global including Asia,
Europe and Africa.
Working on IPS, Firewall architecture and VPN with two factor authentication.
Program/Project Management Expertise:
Service-driven project manager and network engineer with extensive experience in design, implementation,
administration, and direction of business-critical network infrastructures for divergent Fortune 1000 clients.
 Specialist in Infrastructure, Security and Data Center Implementations
 Forward looking project manager who worked well with clients as single point of contact for project
progress, change management and information.
 Analytical thinker with exceptional organizational, prioritization, and communication skills.
 Self-directed technical expertise conducive to managing multiple and diverse priorities in a fast-paced
environment.
 Extensive experience with developing data centers for Banks, and manufacturing clients.
 Experience with Unified communication implementation for large clients and security architecture
implementation.
 Strong leadership and project management capabilities instrumental in directing/training personnel
and ensuring quality performance/results.
 Demonstrated ability to assimilate new software/DEV and hardware technology to help with project
management of highly technical projects
 Worked on Quarterly Business Review for various Cisco clients in Banking and Energy, this allowed the
customer to see the value we brought to the table viaour NOS offerings
 Worked in Network Optimization services for Cisco Banking and Energy firms, which provided the client
with technical leadership from Cisco Services experts to help the clients team assess the network's
readiness to support new technologies and identify gaps in their current architecture.
 Provided best-practices to optimize clients routing, switching, and wireless and security infrastructure
to deliver an improved customer experience.
 Project management of OSS systems for major service provider ithrough Systems Development Lifecycle
Cycle
EXPERIENCE HIGHLIGHTS:
 Implementation of a global Cisco Unified Communication system for a major global oil company in
Houston, implementing UC in over 15 countries. Implemented Unified communication Cisco Call center
in a major banking company.
 Program/Project managed an installation of 761 locations for a NAC security installation for a major
software manufacturer located in Dallas, TX in 3 months. The project had an expedited schedule due to
faulty architecture. I was called in as a PM troubleshooter where through innovative methods crashed
the original project schedule and brought in security architects and a team of engineers to rework the
solution and man a 24 by 7 installation schedule.
 Managed a redesign of a banking institutions disaster recovery data center in Charlotte, NC from an end
of life Nortel infrastructure to a new Cisco infrastructure while running the new network in parallel to

the old infrastructure, migrated the VMWare servers and storage systems as well as standalone systems
during weekend cutovers to eliminate interruption of services to customers. Due to the work we did, we
were awarded the redesign and migration of the main data center in Wilson, NC to a new Cisco
infrastructure utilizing the same methodology. This led to my team winning an implementation contract
of a new IP telephony system for the bank and their banking branches and a redesign and
implementation of a new security infrastructure.
 Working for Cibersites ITO, I Project/Program managed the transition of Neenah Papers infrastructure
and systems, from Kimberly Clarke located in Wisconsin to a managed hosting site at Ciber Inc. in Staten
Island NY. Transition included transfer of infrastructure, remote access, AS400 systems and applications,
Web services, intranet and internet services, existing applications, exchange and active directory, Project
managed development and transition of Oracle ERP for Neenah paper. This was a $3 milliondollar
project with ongoing revenue from yearly operations
 At Bear Stearns and Merrill Lynch I built their first LAN and WAN for trading stations and pc
workstations in their world wide networks.
 Developed OSS systems for BellSouth OSS Native Ethernet project. This included all development efforts
to support back/front office application needs.
Core competencies include:
 Leadership & Teamwork  IT Policies & Procedures  Customer Relationship Management
 Strategic Technical Planning  LAN & WAN  Internetwork Design/Engineering
 Network Design & Deployment
 Unified Communication
 Software Development
 Enterprise Deployment
 Project Management
 Security
Technical Background
Platforms/OS: Windows, SunOS
Software/Tools: Microsoft Office, Network Analyzer software
Hardware: Wellfleet (Nortel) routers and switches), Cisco routers and switches, Vitalink
bridges, Synoptics product line, Cabletron product line, various data analyzers,
Trailblazer modems, Asynchronous communication servers, SMC Arcnet products
Protocols: TCP-IP, IPX, BANYAN Vines, Cisco IGRP, EIGRP, OSPF, RIP, Appletalk Phase I & II
Programming: FORTRAN, BASIC, PASCAL, C LANGUAGE, COBOL, ASSEMBLER
Database: DBASE II, DBASE III, DBASE III+

Teksystems Dec 12, 2016 to Present
ETrade - Project Management- I.T. Service Delivery Manager, Contractor
Etrade is an Hybrid agile/waterfall shop.
Support PMO projects and software centric projects for the Infrastructure. I not only manage the infrastructure
but will help to deliver the infrastructure components as well. Support various technology teams so I work on
Database, Networking, Storage, and anything enterprise. There is a lot of infrastructure work, software
development and I manage 15- 20 projects at a time. I hold weekly status report meetings for all projects.
Day-to-Day: Check on status and risks; there are a lot of soft skills involved so building relationships is key;
interact with engineers in their office building but also support the people at the ROC (data center and NOC
environment) for meetings or via WebEx. Engineers are easily accessible and helpful, which makes status
updates and risk assessments easier.
I help ETrade upgrade all of their technology every cyclically 3years. These includes various platforms, large
number of retail projects, supporting applications, telecom projects and exchange/database project.
I also help with the strategy of the project and schedule the kick off and going over the scope. And hold weekly
status meetings and Scrum meetings. Project manement tools used are JIRA, COnfluence
The Select Group Jan1st, 2016 to Dec 9, 2016
Cisco - Project Management UCOS Support Contractor
 Manage medium to large (multiple year) or multiple small customer facing Security, Data Center, Unified
Communications and Infrastructure projects.
 Creation of a project schedule and plan with financial, resource and material requirements with budgets
from 100K to over 1 million.
 Manage project staff including project managers, engineers, vendors, partners and subcontractors.
 Presents service business value to customers for new or existing business. Manage ongoing optimization
service to deployed customer network, maintains customer satisfaction score of 4.5 or higher.
 Possess working knowledge of the sales process including risk assessment and scoping for customer
engagements.
 Understanding of legal issues with contracts to assist in customer engagements.
 Manage medium to large, or multiple small customer deployments with clearly defined objectives. Projects
utilize existing or new Cisco technologies, multiple third party vendors and cross multiple functions, have
high organization visibility and may include multiple locations or Regions.
 Manage multiple critical tasks in tight time frames Core Competencies: Project plan and schedule creation.
Service level contracts.
 Ability when required to control multiple project managers in the delivery cycle. Familiar with the
organization goals, vision and processes.
 Ability to handle Multiple complex projects simultaneously.
 Project management of Software development for IVR system to meet PCI compliance for major gaming
company.
Randstad Technologies October 13, 2014 to December 31,2015
Cox Communications -Senior Technical Project Manager Contractor
Primarily responsible for the management of large-scale projects that may consist of multiple work streams.
The Senior Project Manager responsible for security projects i.e. IPS, Security Firewall Management.
Act as a single point of contact for the client and project teams for all resources, support services, vendors, and
project sponsors.
The projects most managed by the Senior Project Manager are those that have substantial complexity and
Organizational impact. Examples include business or system organizational implementations, hardware,
network or systems upgrade projects affecting all or much of the organization, the development or
implementation of systems impacting the financial standing or overall welfare of the corporation.

Worked with security operations group to create processes that increased efficiency and prioritized rule changes
for work flows.
RESPONSIBILITIES:
Identify the goals, scope and risk of the project.
Work with department leaders to secure appropriate executive support of projects and appropriate funding of
projects.
Built a structured approach to successfully complete the project in the allotted time. Established project
standards. Developed written project plans, including master schedule. Effectively communicated those plans
with all project team members, users, and other parties involved in the project. Establish internal support for the
methods used to complete the project.
Determined the capital and operational resources, equipment, and tools needed to complete the project.
Proactively managed scheduling issues.
Communicated project needs, goals, and milestones with appropriate project team members, executives, and
customers.
Drive program issues through to resolution. Drive process improvement in the product development and
delivery process.
Developed and maintain project charter.
Coordinated activities of cross-functional teams.
Ensured that issues are properly documented and maintained.
Manage change control procedures.
Defined and maintain project scope.
Completed all company required process and governance
Identified key operational readiness criteria, schedule, alignment, and success factors with deployment schedule.
Developed resource plans to support new service introduction schedules and transfer of ownership.
Identify risks, mitigation plans and drive deliverables for production launches and network/services expansion.
KForce March 2014 – October 10, 2014
AT&T Labs -Project Manager-Contractor
Worked as a PM to help create and maintain a Lab that will allow non-AT&T Partners to utilize equipment in the
lab to perform tests on their equipment and applications. AT&T is calling this a Multi-Vendor Lab. Liaison to
buffer the core members of the labs that currently have to assistthe vendors with their testing and accesses to
equipment. Project management in scheduling deliverables, deadlines, and permissions within this area of the
Labs.
Highlights: Strong communication skills. Expertise within PM of both hardware and software testing and
deployments. The ability to work with a variety of strong personalities and to adjust to changing priorities and
initiatives. Highly detail oriented.
Responsibilities included:
 Developed a change management process for the team which increased speed to implementation by
18%
 Project management of multiple consumer video projects concurrently
 Handled UAT Test tracking, change management, and reporting of high profile projects involving
streaming video and IP video.
 Managed projects with 1 to 2 Milliondollar budgets
Cisco Systems 4/07– 10/13
AS Cross Functional Project Manager -PMP
Program management of Nortel infrastructure replacement with new Cisco core for major financial institution
with responsibility of migrating to a new data center and disaster recovery site with new network architecture
while keeping day to day business critical network operations up. Implemented new security architecture for
the same client as well as a new IP telephony system.
Handled multiple CAP cases (projects that are at risk to fail) to success for Cisco over 5 years.
Worked with Hardware chain to implement new communications systems, Worked with energy company to
implement new IP Phone system worldwide. Worked with partner to implement Cisco ISE security systems.
Worked with clients from inception of project to weekly reports to completion of project. Cisco Project Managers
are SPOC during start and end of project with the client.
Highlights:

 Implemented NAC security deployment for 690 sites in 3 months for a missioncritical network for a
major soft drink manufacturer.
 Project management of CAP cases (projects that are at risk to fail) to success for Cisco over 5 years.
 Ability to understand new technology and work with engineers and client to drive project to completion
within budget.
 Develop run books (operational guides for day to day operations, and disaster recovery) for the client.
This included Network Operations center processes, change management processes, and upgrade
processes for the client.
Ciber Inc., Atlanta, GA 6/05– 4/07
Project Manager
Project Management of installation of Phoenix Data Center for CiberSites ITO. The data center is used for DR and
hosting for Ciber customer servers and applications.
Project management of the transition of Neenah Papers infrastructure and systems, from Kimberly Clarke
located in Wisconsin to a managed hosting site at Ciber, Inc in Staten Island NY. Transition included transfer of
infrastructure, remote access, AS400 systems and applications, Web services, intranet and internet services,
existing applications, exchange and active directory, Project managed development and transition of Oracle ERP
for Neenah paper. This was a $3 milliondollar project with ongoing revenue from yearly operations
Key Accomplishments:
Transition Neenah papers Infrastructure and systems from Kimberly Clarke.
Project manager of Phoenix data center development.
Project manager for CIBERSites Applications and Development network.
Developed day to day operational run book for operations team.
Inspara Networking Technologies, Atlanta, GA 11/04– 5/05
Regional Director of Technical Services
Responsible for delivery of Technical Services in the South East and to identify and close staffing/consulting,
permanent placement and IT Infrastucture project opportunities. Business development for the Southeast
Started the Southeast office for the company. Started accounts with Bellsouth.
TTI Telecom, Atlanta, GA 8/03– 9/04
Project Director
Managed a team of 20 Engineers for a leading OSS Software firm. The Team was responsible for implementing an
OSS solution for a major Telecom company in the South East, Gathered requirements and developed project plan
for engineers to follow. The software allowed the telecom company to take orders from sales and automated the
provisioning, implementation and billing for circuits their customers ordered.
Implemented a complex OSS system for a major southeast telecom company in the southeast, working as
Customer Liaison and Project Director to insure prompt and timely delivery of product into the client’s
production system.
Implemented a complex OSS system for a major southeast telecom company in the southeast, working as
Customer Liaison and Project Director to insure prompt and timely delivery of product into the client’s
production system.
PREDICTIVE SYSTEMS, Atlanta, GA 1995 – 6/03
Vice President – Director of Technical Services
Maintain responsibility for managing team of 200 consultants for a leading consulting firm. The consultant’s
expertise in software development, process engineering, security and network engineering were utilized in
projects which were focused on projects developing network management software, network design and
implementation, business process engineering, and security services for clients. The projects optimized networks,

secured high performance infrastructure, improved business processes which increased operational efficiency,
mitigate risk, and empower the new business initiatives of Fortune 1000 firms. Developed technical statement of
work for sales team. Developed technical response to RFP from clients. Accompanied sales team on client
meetings to assess technical needs of clients for a statement of work.
 Developed the South East region to a $50 million dollar business with 200 consultants
 Ensured resources for staffing all regions in a timely manner that netted $ 20 millionin revenue annually for
the networking practice.
 Coordinated resources for all projects within the Southeast including hiring and managing staff ensuring
client obligations were met on time.
 Directed the relocation of 400 employees for Apprise from Morristown to Parsippany. Spearheaded
implementation of network infrastructure for new location. Designed WAN/LAN utilizing Frame Relay,
Token Ring, FDDI, and Cisco routers.
 Architected Switched Ethernet network for AT&T Bell Labs utilizing Synoptics 28000 Etherswitches and
5000 hubs. Utilized existing infrastructure in order to reduce costs of recabling entire complex.
ALLERION, INC., Morristown, NJ 1994 - 1995
Director – Internetworking Services
Directed all facets of major accounts internetworking and infrastructure for systems integration company
servicing Fortune 500 clients. Utilized ATM, ISDN, Frame Relay, Token Ring, Ethernet, FDDI, and switched
Ethernet technology in designing WAN and LAN architectures.
 Spearheaded the Internetworking Design and Engineering group responsible for handling all network
engineering consulting services for clients.
 Redesigned and implemented LAN/WAN for a major insurance firm on frame relay, resulting in
communications savings in excess of $500,000 annually.
MERRILL LYNCH, New York, NY 1993 - 1994
Senior Systems Manager – Global Information Services
Engaged in divergent technology projects for one of the world’s largest asset managers.
 Directed implementation initiative of Merrill Lynch Data Highway Project, an IP LAN/WAN that networked
all of the major Merrill Lynch offices for trading systems.
 Managed the institution of WAN Municipal Trading System and GMI Trading System utilizing Cabletron hubs
and Cisco routers. And developed Network Operation Center software for trading system.
 Facilitated design, installation, and troubleshooting activities for extensive LAN/WAN utilizing TCP/IP, IPX,
BANYAN Vines, IGRP, and RIP.
 Spearheaded major restack project encompassing entire infrastructure of South Tower WFC requiring
redesign, relocation, and overhaul of existing networks to meet new corporate standards.
 AD D IT IONAL EM PL OY M E NT
 BEAR STEARNS, New York, NY
1988 - 1993
 Vice President - Manager of NOC for LAN/WAN operations
 LAN Services, New York, NY
1986 - 1988
 Local Area Network Engineer – Field Supervisor – Site Inspector

 BARUCH COLLEGE, New York, NY
1986
 Part-time Staff Consultant
Certifications:
PMI PMP No. 526194
ITIL
Cisco Systems:
Foundation V3
Cisco Software Configuration, Internetworking Fundamentals
CWNP: Certified Wireless Network Administrator (CWNA™)
Sun Microsystems: Certification on SunOS for Users, System Administration 4.1 and Sun
NetManager
Vitalink: Certification on Vitalink Products
NET: Asynchronous Transfer Mode (ATM) Training
Education
NET: Asynchronous Transfer Mode (ATM) Training
American Management Association: Effective Technical Writing Course
Queens College, Flushing, NY: FORTRAN, Basic, Pascal, C, Dbase II, VisiCalc, Easywriter, PC-DOS, and
MS-DOS, Coursework in Computer Science
Baruch College, New York, NY: Certification in Microcomputers, Dbase III and Dbase III+ Programming
and Implementation of Customized Menu-Driven Database Application
Systems, Lotus 1-2-3 v. 2, 1A Macroprogramming, Database
Management, Graphics, LANs and Multitasking Multi-User PC Operating
Systems and Environments to Mainframe Links
New York University Data Processing
Systems Analysis Institute,
New York, NY:
360/370 Programming Systems Design and Analysis (included detailed
programming in both Cobol and Systems Analysis Assembler using a
modular approach to structural institute programming, writing, testing,
and debugging techniques), Data Processing Concepts and Terminology,
Flowcharting, Program Documentation Standards, Record and File
Design Principles, Accessing Techniques, Operating Systems Concepts
and Job Control Language
Manhattan College, Riverdale, NY Coursework toward Pre-Med degree

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