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THINKSOCIAL                     awards
                                November 19, 2009




THINKSOCIAL
at THE PALEY CENTER FOR MEDIA
2009 Award Winners


 Here are the proļ¬les of the       KIVA                                         Badges and Banners:
 inaugural ThinkSocial Award       http://www.kiva.org                          On the brand marketing side, Kiva has a
 winners. The awards recognize                                                  host of tools, including embed-friendly
 individuals, initiatives, and     Description:                                 banners that showcase a di erent
 institutions which have used      Of all of the talk today about               entrepreneur every time a page is
                                   microļ¬nance-meets-the-internet, and the      refreshed, for example, and Kiva badges
 social media in the public
                                   di erent donation sites that have sprung     for social network proļ¬les.
 interest through global
                                   up, early innovator Kiva arguably remains
 collaborations to solve           the market leader. Kiva partners with        Accomplishments:
 problems. We chose ā€œglobal        ā€œļ¬eld partnerā€ microļ¬nance institutions      (Figures as of November 15, 2009. Figures
 collaborationsā€ as a theme        that give money to entrepreneurs around      are updated daily on Kiva.org.)
                                   the world who need aid; entrepreneurs,
 since we are recognizing this
                                   who are proļ¬led on the Kiva site, range      ! $101.58 million loaned thus far through Kiva
 inaugural class of ThinkSocial
                                   from a seamstress in Ghana to a food
 Award Winners during the                                                       ! 591,979 members in the lender
                                   producer in Vietnam. Supporters can
 Paley Centerā€™s International                                                      community
                                   make micro-donations through Kivaā€™s
 Council Conference. A terriļ¬c     online platform. And members of the          ! Beneļ¬tting 253,871 entrepreneurs,
                                   community who want to get more                  in the form of 144,878 loans, through
 group of Honored Jurors and the
                                   involved can promote Kivaā€™s mission             104 ļ¬eld partner institutions in
 ThinkSocial online community
                                   through its campaigns on major social           49 countries.
 helped us select 33 nominees      media channels, join lending teams
 and four Award or Special         to help drive donations, or apply to         Tools and utilities being used:
 Commendation Winners.             become a Kiva fellow and work with the
                                                                                Kiva directs its social media outreach to
                                   microļ¬nance institutions directly.
                                                                                four major platforms/networks: Twitter,
                                                                                Facebook, LinkedIn and YouTube.
                                   Key social media features:
   ThinkSocial Awards              ENTREPRENEUR AND LENDER PROFILES:            ā€œI work with a zero-dollar marketing
    Cochair Sponsors               Part of Kiva.orgā€™s appeal is the amount of   budget,ā€ Bocci says. ā€œFortunately itā€™s
                                   data it makes available.                     pretty safe to say that all of us have the
                                                                                potential to reach such a large online
                                   ! The home page has a gallery of             audience through social media.ā€
                                      featured entrepreneurs, and clicking
                                      on a proļ¬le takes you to a full           Strategic points from social media
                                      description of the entrepreneur and       strategy:
                                      his or her business, as well as details   Kiva uses social media channels to create
  The Loreen Arbus                    about the speciļ¬c loan and the ļ¬eld       more awareness about Kiva, from a
    Foundation                        partner involved.                         marketing and branding perspective.

                                   ! Thereā€™s also a ā€œcommunityā€ section         Social media allows the organization to

                                     with information about fellow lenders      keep supporters and lenders in the loop,

                                     on Kivaā€”ļ¬gures for average number          and enables crowd-sourcing projects.

                                     of loans per member and total amount
                                     loaned are available here.
2009 Award Winners



Lessons learned from social media               Examples of other related initiatives:        (where you can host charity badges
strategy:                                                                                     and widgets), TypePad, Word Press and
                                                DonorsChoose, http://www.
From Kivaā€™s activity on its targeted social                                                   Blogger. On Facebook, for example, you
                                                donorschoose.org - DonorsChoose
media channels, Bocci says,                                                                   can do activities to make donations,
                                                connects potential supporters to
                                                                                              receive updates from your charity and
                                                classrooms in need, enabling monetary
ā€œItā€™s okay to let the conversation happenā€                                                    track your progress, as well as manage
                                                donations that turn into school supplies
(about what members of the Kiva                                                               your entire SocialVibe account from
                                                and education ļ¬eld trips.
community may say on other websites,                                                          Facebook.
blogs and so forth). ā€œIt can be hard for        Samasource, http:www.samasource.org
us to sit back and just listen, but almost      - Samasource connects supporters to           Accomplishments:
inevitably, there is a balance struck online    women, youth and refugees who receive         ! SocialVibe has donated ā€œover a million
when we let our users talk something            aid in the form of computer-based work.         dollars to charity, and all of it by
through.ā€                                       Instead of monetary aid, Samasource             turning brand-advertising dollars into
                                                looks to provide jobs.                          donations for causes,ā€ founder Joe
Whatā€™s next:                                                                                    Marchese says. ā€œWeā€™ve dug wells with
ā€œWe want to have more competitions                                                              charity: water, donated malaria nets,
                                                SocialVibe
and contests, which is something weā€™ve                                                          delivered AIDS treatment drugs. ...
                                                http://www.socialvibe.com
touched on a little bit, using social media                                                     Weā€™ve been able to activate more than
to help do this,ā€ says Bocci. Members of                                                        a million people, but tens of millions of
                                                Description:
the Kiva community will be able to submit                                                       people have been reached, both brands
                                                SocialVibe connects people who
videos, based on a set of guidelines, in                                                        and the charities.ā€
                                                want to generate donations and raise
a contest to explain how Kivaā€™s model
                                                awareness for the charity of their choice     ! More than 40 charitable organizations
works.
                                                by supporting brand sponsors, through           supported so far through branded
                                                branded activities such as host click-          activities, including Invisible
Testimonials:
                                                to-help badges on their social network          Children, Children for Children and
From the Think Social Awards jurors:            proļ¬les. SocialVibe takes a portion of          DoSomething.org.
                                                the advertising dollars from traditional
Stephanie Agresta,                                                                            ! More than $46,000 donated to
                                                advertising budgets, and directs it instead
ā€œAnyone with an entrepreneurial spirit                                                          classrooms in the United States
                                                to these branded online activities in
and $25 can become a venture capitalist                                                         through various projects.
                                                support of charities. Members of the
for the human soul. Kiva got going so
                                                SocialVibe community arenā€™t donating
early and deserves huge praise for the                                                        Tools and utilities used:
                                                out of their own pocket, and the brands
work they have done to make everyday                                                          Besides the Socialvibe.com platform,
                                                are simply spending money they would
individuals feel CONNECTED to change.                                                         SocialVibe also is active on Facebook,
                                                have otherwise spentā€”but now with
Their site tells many stories well and                                                        MySpace, Twitter, TypePad, Word Press
                                                charitable action linked in.
provides a call to action so clearly that                                                     and Blogger, as its main outside social
you can see how people can get addicted                                                       media channels.
                                                Key social media features:
to giving.ā€
                                                ON the SOCIALVIBE PLATFORM: The
                                                                                              Strategic points from social media
From the voting public:                         SocialVibe website itself lets users share    strategy:
                                                stories, photos and comments, and
User ā€œleslievang,ā€                                                                            On social media in general, Marchese
                                                connect with each other in forums.
Kiva doesnā€™t just give people a ļ¬sh, it gives                                                 says, users in todayā€™s 2.0 social media
them a ļ¬shing pole so they can catch their      OTHER NETWORKS and PLATFORMS: You             world want to engage, interact and
own ļ¬sh. ā€œA wonderful organization with         can also engage in SocialVibe activities      personalizeā€”ā€the last step is so
the right idea!ā€                                on several social networking/social media     important,ā€ he stresses.
                                                sites, including Facebook and MySpace
2009 Award Winners



 Lessons learned from social media             Examples of other related initiatives:         and in part to ensure that ā€œthe ļ¬rst
 strategy:                                                                                    blogger to die in prison be the last.ā€ Its one
                                               How else are big brands looking to help
 ā€œAll social media companies end up a                                                         of several campaigns that have sprung
                                               their customers do good?
 reļ¬‚ection of what consumers want,ā€                                                           up in support of bloggersā€™ rights and
 Marchese says. ā€œYou donā€™t control itā€”your     ! For two weeks in May of this year,           protections.
 best bet is to partner with people and let       retailer Target took its ā€œBullseye Givesā€
 it take the direction that your consumer         campaignā€”which donates about 5% of          Key social media features:
 wants. When we ļ¬rst started, we were             what it makes, or $3 million, to charity    VIDEO / ANIMATION: March 18 has
 solving the problem of advertising.              each weekā€”onto Facebook, asking             distributed an animated video on
 We allowed people to shape what we               Facebook users decide how to allocate       YouTube, a call to action in support of
 became; what we are today are simply             the funds.                                  bloggers.
 what people are passionate about. A large
                                               ! O ce supply giant Staples, in
 portion of our charities came in because                                                     MIDEAST TWEETS: Mideast Youthā€™s
                                                  partnership with DoSomething.org,
 enough people told us about them ... the                                                     ā€œMideast Tweetsā€ utility tracks what people
                                                  encouraged back-to-school shoppers
 same thing with some of our brands.ā€                                                         all over the region are Tweeting about.
                                                  to also buy supplies for students in
                                                  need, allowing customers to buy and
 Whatā€™s next:                                                                                 Accomplishments:
                                                  donate extra supplies at checkout.
 Marchese says SocialVibe next wants                                                          ! Mideast Youth director Esraā€™a Al Shafei
 to explore how major media companies                                                            won a Berkman Award for Internet
                                               The March 18th Movement
 can help their viewers do good. The                                                             Innovation (Harvardā€™s Berkman Center
                                               & Mideastyouth.com
 company is also working with some                                                               for Internet & Society) for her work
                                               http://www.mideastyouth.com
 earlier established social media platforms,                                                     with the interfaith youth network.
                                               http://www.march18.org
 including instant messaging. Says
 Marchese, ā€œThere are lots of places where                                                    Tools and utilities being used:
                                               The movement to memorialize persecuted
 people willing to take action.ā€               bloggers and advocate for their rights and     Still a relatively young initiative,
                                               protections, as symbolized by the Mideast      March18.org asks supporters to join them
 Testimonials:                                 Youth Foundationā€™s March 18 Movement and       by following the movement on Twitter,
                                               late Iranian blogger Omid Reza Mir Sayaļ¬.      Facebook and the movementā€™s blog. The
 From Think Social Awards jurors:
                                                                                              movement has created a viral video about
 Catherine Geanuracos,                         Description:                                   its message, shared on YouTube, and is
 ā€œI think itā€™s important to recognize people                                                  currently at work on a new one. Parent
                                               On March 18, culture blogger Omid
 who are creating new social venture                                                          organization Mideast Youth is much more
                                               Reza Mir Sayaļ¬ died in prison after
 models that go beyond traditional charity                                                    entrenched in social media, featuring
                                               being sentenced to two and a half years
 / aid models to involve corporate partners                                                   utilities like ā€œMideast Tweetsā€ where
                                               in prison. He had been charged with
 and traditional marketing budgets.ā€                                                          members of the community can see what
                                               insulting religious leaders and spreading
                                                                                              people are saying all over the region.
                                               propaganda about the Islamic Republic
 From the voting public:
                                               of Iran.
                                                                                              Strategic points from social media
 User ā€œAmber,ā€                                                                                strategy:
                                               Mir Sayaļ¬ā€™s death under mysterious
 ā€œItā€™s such a quick and easy way of helping
                                               circumstancesā€”and the whys and hows            Mideast Youth also has campaigns to free
 people! Only a few clicks a day, and I can
                                               of a blogger being jailed in the ļ¬rst          bloggers in di erent countries, including
 help fund education, cancer research,
                                               placeā€”prompted outcry by members of            ā€œFree Kareem,ā€ a campaign to free an
 etc. Thereā€™s so many di erent causes
                                               the international community, followed by       Egyptian blogger that has inspired rallies
 to choose from; no matter what you
                                               action. The March 18 movement started          in Washington D.C. and Switzerland in
 support, youā€™ll ļ¬nd way to help it on
                                               in part as a memorial to Mir Sayaļ¬ (with       front of the U.S. Congress and Egyptian
 SocialVibe.ā€
                                               March 18 noted as a day of remembrance),       embassy, respectively.
2009 Award Winners



Lessons learned from social media                 Examples of other related initiatives:         Think Social Awards
strategy:
                                                  ! Committee to Protect Bloggers
                                                                                                 special commendation
ā€œI donā€™t think a campaign can be                     spreads news about ā€œattacks,
formulated as mathematical formula, but              intimidation and oppression of
                                                                                                 Amanda Rose
it depends on what tools are available to            bloggers.ā€ It also promotes tools
                                                                                                 http://www.twestival.com
you,ā€ Petrossian says.                               and guides that promote safety for
                                                     bloggers, and teach them how to avoid
                                                                                                 Description of work:
Whatā€™s next:                                         censorship; and it raises legal funds for
                                                     bloggers in need when necessary.            Great social technology is one thing,
Petrossian says the March 18 movement
                                                                                                 but being able to harness it is another.
is working with free expression                   ! Global Voices aggregates and curates         Twestivalā€”a series of o ine events for
organization Article 19, and other human            online media worldwide, tracking             charity, organized by volunteers in cities
rights organizations, to organize virtual           videos, photos, stories, tweets and just     around the world via Twitterā€”is the
meetings to mark the date March 18.                 about anything else circulated online        brainchild of Amanda Rose, Canadian
                                                    about bloggersā€™ protections and other        social entrepreneur and social media
Testimonials:                                       human rights causes.                         consultant.
From the Think Social Awards jurors:
                                                  ! Reporters Without Borders, long-
                                                                                                 The ļ¬rst o cial Twestival Global, which
Mahyad Tousi,                                       established defender of journalistsā€™
                                                                                                 took place February of this year with
ā€œBloggers have transformed our media                freedoms, has been active in spreading
                                                                                                 200-plus cities participating in di erent
landscape for the better. Bloggers who              the word about persecuted Iranian
                                                                                                 events, raised more than $250,000 for
risk their lives to tell their stories and that     bloggers and similar news in other
                                                                                                 charity: water. The ļ¬rst o cial Twestival
of their fellow citizens, are an invaluable         countries.
                                                                                                 Local, which took place September of
asset not only to their communities, but          ! Vietnamese reform party Viet Tan runs        this year with 130 participating cities,
also for global community whose fate is             an online bloggersā€™ rights campaign,         translated the approach to single cities
connected more and more each day. The               encouraging supporters to petition           and their local causes, raising $460,000
events in the aftermath of the elections in         politicians to support a Vietnamese          for local charities and at speciļ¬c
Iran proved once and for all the potency            internet freedom resolution and to           fundraising targets.
of citizen journalist/bloggers and their            write snail-mail letters to imprisoned
online networks in ļ¬ghting tyranny.ā€                                                             Rose is a student of social media, in the
                                                    bloggers to show solidarity.
                                                                                                 most literal sense: She wrote her masters
From the voting public:                                                                          dissertation about Twitter, exploring
                                                                                                 JĆ¼rgen Habermasā€™ idea of the co ee shop
User ā€œGrace Cha,ā€                                                                                as a public space. Itā€™s the hypothesis
ā€œI vote for this one not just for the struggle                                                   of ā€œTwitter being a bar where you can
for human rights & democracy in Iran,                                                            have multiple conversations going on.
but also for freedom of speech & press in                                                        It worked out that itā€™s not the perfect
general. We are seeing the threats of our                                                        situation for Habermasā€™ theory ... But it
newfound freedom on the internet to                                                              gave me the opportunity to meet a lot
make our voice heard. Throwing someone                                                           of people, see how they use Twitter, and
into prison for a blog must be the most                                                          how they see it moving.ā€
ridiculous thing a braindead tyrant can
do to mu e out voices he doesnā€™t want
                                                                                                 Key social media use:
to hear.ā€
                                                                                                 TWITTER and TWESTIVAL.COM: Twitter
                                                                                                 was used as the main communication
                                                                                                 tool. Twestival.com streams a Twitter
                                                                                                 feed of what di erent volunteers are
2009 Award Winners


saying about Twestival events. The website          Strategic points from social media
also features on online toolbox, that links to      strategy and lessons learned:                       Contact
other resources for organizers, including an        ā€œ[A]part from the fundraising that Twestival        Weā€™re always interested in
online meeting site.                                does,ā€ Rose says, ā€œby bringing people               connecting with people who are
                                                    together o ine in their communities and             passionate about social media
FACEBOOK: Twestival was not as active
                                                    their network, people are inspired to keep
on Facebookā€”again, the main vehicle was                                                                 and its potential for social
                                                    doing things in their communities. It starts a
Twitterā€”but planning for Twestival Global will                                                          change.
                                                    positive habit.ā€
involve greater presence on Facebook, Rose
says, as part of an e ort to better utilize other                                                       If you would like ThinkSocial to
                                                    Testimonials:
social media channels.                                                                                  feature you or your organization
                                                    From the Think Social Awards jurors:                on the site, please email us.
Accomplishments:
                                                    Ian Schafer,
! More than $250,000 raised for                     ā€œLoved Twestivals because it used online            Jamie Daves
  charity: water, from Twestival Global,            media to organize, but the real world to            Executive Director, ThinkSocial
  with 200-plus cities participating.               execute, making it feel bigger in the process.      jamie@think-social.org

! $460,000 raised for local charities around        Its ability to spread globally at an almost         think-social.org
  the world, from Twestival Local, with 130         impossible speed was staggering. You could          twitter.com/jamiedaves
  cities participating.                             feel the excitement and energyā€”and the              +1 650 906 0202
                                                    sheer will of the organizers to do something
! 100% of money raised went to charity.             special.ā€
                                                                                                        Toby Daniels
! ā€œWe got probably 50 charities from Twestival
                                                    Whatā€™s next:                                        Director, ThinkSocial
  Local onto Twitter and Facebook and things
                                                                                                        toby@think-social.org
  like that,ā€ says Rose, where previously           The next Twestival Global takes place
                                                                                                        think-social.org
  they werenā€™t active on those platforms or         March 25, and will beneļ¬t a yet undisclosed
                                                                                                        twitter.com/tobyd
  networks. ā€œWeā€™re trying to dip their toes in      charity, to be named early December.
                                                                                                        +1 347 602 1244
  where once they were afraid.ā€
                                                    ā€œEducation is the overall theme. Iā€™ve got a lot
Tools and utilities being used:                     of responsibility now, a lot of stakeholders
                                                    and charities that want to put their hat in
ā€œThe main way we were organizing [Twestival]
                                                    the ring ... Education is a big, broad topic, but
was using Twitter,ā€ Rose says. ā€œWe did this ā€¦ to
                                                    thereā€™s going to be input from all organizers,ā€
generate buzz and excitement about what was
                                                    says Rose.
happening, and to generally get the word out
and crowd-sourcing or reaching out to people
                                                    There will be a greater push to expand
to get involved and actually volunteer.ā€
                                                    Twestival activity in other social mediaā€”not
                                                    less focus on Twitter, but just more focus
Twestival organizers also used other social
                                                    on ā€œmore YouTube, more Facebook, more
media tools and networks, including Google
                                                    Paypal, more all kinds of things, and not just
resources like Google Groups, Skype, Facebook
                                                    the American sites. Iā€™m going to be having
and a Word Press-powered Twestival.com site.
                                                    conversations with social media platforms all
ā€œWhen youā€™ve got over 115,000 volunteers,           over the world, seeing if they want to get the      The Paley Center for Media
people are just going to use what theyā€™re           message out, seeing if they want to donate          25 West 52 Street
going to useā€ or what platform they know            their home page.ā€                                   New York, NY 10019
best, says Rose of her experience organizing                                                            212.621.6800
Twestival Global.                                                                                       paleycenter.org
                                                                                                        twitter.com/paleycenter

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ThinkSocial 2009 Award Winners

  • 1. THINKSOCIAL awards November 19, 2009 THINKSOCIAL at THE PALEY CENTER FOR MEDIA
  • 2. 2009 Award Winners Here are the proļ¬les of the KIVA Badges and Banners: inaugural ThinkSocial Award http://www.kiva.org On the brand marketing side, Kiva has a winners. The awards recognize host of tools, including embed-friendly individuals, initiatives, and Description: banners that showcase a di erent institutions which have used Of all of the talk today about entrepreneur every time a page is microļ¬nance-meets-the-internet, and the refreshed, for example, and Kiva badges social media in the public di erent donation sites that have sprung for social network proļ¬les. interest through global up, early innovator Kiva arguably remains collaborations to solve the market leader. Kiva partners with Accomplishments: problems. We chose ā€œglobal ā€œļ¬eld partnerā€ microļ¬nance institutions (Figures as of November 15, 2009. Figures collaborationsā€ as a theme that give money to entrepreneurs around are updated daily on Kiva.org.) the world who need aid; entrepreneurs, since we are recognizing this who are proļ¬led on the Kiva site, range ! $101.58 million loaned thus far through Kiva inaugural class of ThinkSocial from a seamstress in Ghana to a food Award Winners during the ! 591,979 members in the lender producer in Vietnam. Supporters can Paley Centerā€™s International community make micro-donations through Kivaā€™s Council Conference. A terriļ¬c online platform. And members of the ! Beneļ¬tting 253,871 entrepreneurs, community who want to get more in the form of 144,878 loans, through group of Honored Jurors and the involved can promote Kivaā€™s mission 104 ļ¬eld partner institutions in ThinkSocial online community through its campaigns on major social 49 countries. helped us select 33 nominees media channels, join lending teams and four Award or Special to help drive donations, or apply to Tools and utilities being used: Commendation Winners. become a Kiva fellow and work with the Kiva directs its social media outreach to microļ¬nance institutions directly. four major platforms/networks: Twitter, Facebook, LinkedIn and YouTube. Key social media features: ThinkSocial Awards ENTREPRENEUR AND LENDER PROFILES: ā€œI work with a zero-dollar marketing Cochair Sponsors Part of Kiva.orgā€™s appeal is the amount of budget,ā€ Bocci says. ā€œFortunately itā€™s data it makes available. pretty safe to say that all of us have the potential to reach such a large online ! The home page has a gallery of audience through social media.ā€ featured entrepreneurs, and clicking on a proļ¬le takes you to a full Strategic points from social media description of the entrepreneur and strategy: his or her business, as well as details Kiva uses social media channels to create The Loreen Arbus about the speciļ¬c loan and the ļ¬eld more awareness about Kiva, from a Foundation partner involved. marketing and branding perspective. ! Thereā€™s also a ā€œcommunityā€ section Social media allows the organization to with information about fellow lenders keep supporters and lenders in the loop, on Kivaā€”ļ¬gures for average number and enables crowd-sourcing projects. of loans per member and total amount loaned are available here.
  • 3. 2009 Award Winners Lessons learned from social media Examples of other related initiatives: (where you can host charity badges strategy: and widgets), TypePad, Word Press and DonorsChoose, http://www. From Kivaā€™s activity on its targeted social Blogger. On Facebook, for example, you donorschoose.org - DonorsChoose media channels, Bocci says, can do activities to make donations, connects potential supporters to receive updates from your charity and classrooms in need, enabling monetary ā€œItā€™s okay to let the conversation happenā€ track your progress, as well as manage donations that turn into school supplies (about what members of the Kiva your entire SocialVibe account from and education ļ¬eld trips. community may say on other websites, Facebook. blogs and so forth). ā€œIt can be hard for Samasource, http:www.samasource.org us to sit back and just listen, but almost - Samasource connects supporters to Accomplishments: inevitably, there is a balance struck online women, youth and refugees who receive ! SocialVibe has donated ā€œover a million when we let our users talk something aid in the form of computer-based work. dollars to charity, and all of it by through.ā€ Instead of monetary aid, Samasource turning brand-advertising dollars into looks to provide jobs. donations for causes,ā€ founder Joe Whatā€™s next: Marchese says. ā€œWeā€™ve dug wells with ā€œWe want to have more competitions charity: water, donated malaria nets, SocialVibe and contests, which is something weā€™ve delivered AIDS treatment drugs. ... http://www.socialvibe.com touched on a little bit, using social media Weā€™ve been able to activate more than to help do this,ā€ says Bocci. Members of a million people, but tens of millions of Description: the Kiva community will be able to submit people have been reached, both brands SocialVibe connects people who videos, based on a set of guidelines, in and the charities.ā€ want to generate donations and raise a contest to explain how Kivaā€™s model awareness for the charity of their choice ! More than 40 charitable organizations works. by supporting brand sponsors, through supported so far through branded branded activities such as host click- activities, including Invisible Testimonials: to-help badges on their social network Children, Children for Children and From the Think Social Awards jurors: proļ¬les. SocialVibe takes a portion of DoSomething.org. the advertising dollars from traditional Stephanie Agresta, ! More than $46,000 donated to advertising budgets, and directs it instead ā€œAnyone with an entrepreneurial spirit classrooms in the United States to these branded online activities in and $25 can become a venture capitalist through various projects. support of charities. Members of the for the human soul. Kiva got going so SocialVibe community arenā€™t donating early and deserves huge praise for the Tools and utilities used: out of their own pocket, and the brands work they have done to make everyday Besides the Socialvibe.com platform, are simply spending money they would individuals feel CONNECTED to change. SocialVibe also is active on Facebook, have otherwise spentā€”but now with Their site tells many stories well and MySpace, Twitter, TypePad, Word Press charitable action linked in. provides a call to action so clearly that and Blogger, as its main outside social you can see how people can get addicted media channels. Key social media features: to giving.ā€ ON the SOCIALVIBE PLATFORM: The Strategic points from social media From the voting public: SocialVibe website itself lets users share strategy: stories, photos and comments, and User ā€œleslievang,ā€ On social media in general, Marchese connect with each other in forums. Kiva doesnā€™t just give people a ļ¬sh, it gives says, users in todayā€™s 2.0 social media them a ļ¬shing pole so they can catch their OTHER NETWORKS and PLATFORMS: You world want to engage, interact and own ļ¬sh. ā€œA wonderful organization with can also engage in SocialVibe activities personalizeā€”ā€the last step is so the right idea!ā€ on several social networking/social media important,ā€ he stresses. sites, including Facebook and MySpace
  • 4. 2009 Award Winners Lessons learned from social media Examples of other related initiatives: and in part to ensure that ā€œthe ļ¬rst strategy: blogger to die in prison be the last.ā€ Its one How else are big brands looking to help ā€œAll social media companies end up a of several campaigns that have sprung their customers do good? reļ¬‚ection of what consumers want,ā€ up in support of bloggersā€™ rights and Marchese says. ā€œYou donā€™t control itā€”your ! For two weeks in May of this year, protections. best bet is to partner with people and let retailer Target took its ā€œBullseye Givesā€ it take the direction that your consumer campaignā€”which donates about 5% of Key social media features: wants. When we ļ¬rst started, we were what it makes, or $3 million, to charity VIDEO / ANIMATION: March 18 has solving the problem of advertising. each weekā€”onto Facebook, asking distributed an animated video on We allowed people to shape what we Facebook users decide how to allocate YouTube, a call to action in support of became; what we are today are simply the funds. bloggers. what people are passionate about. A large ! O ce supply giant Staples, in portion of our charities came in because MIDEAST TWEETS: Mideast Youthā€™s partnership with DoSomething.org, enough people told us about them ... the ā€œMideast Tweetsā€ utility tracks what people encouraged back-to-school shoppers same thing with some of our brands.ā€ all over the region are Tweeting about. to also buy supplies for students in need, allowing customers to buy and Whatā€™s next: Accomplishments: donate extra supplies at checkout. Marchese says SocialVibe next wants ! Mideast Youth director Esraā€™a Al Shafei to explore how major media companies won a Berkman Award for Internet The March 18th Movement can help their viewers do good. The Innovation (Harvardā€™s Berkman Center & Mideastyouth.com company is also working with some for Internet & Society) for her work http://www.mideastyouth.com earlier established social media platforms, with the interfaith youth network. http://www.march18.org including instant messaging. Says Marchese, ā€œThere are lots of places where Tools and utilities being used: The movement to memorialize persecuted people willing to take action.ā€ bloggers and advocate for their rights and Still a relatively young initiative, protections, as symbolized by the Mideast March18.org asks supporters to join them Testimonials: Youth Foundationā€™s March 18 Movement and by following the movement on Twitter, late Iranian blogger Omid Reza Mir Sayaļ¬. Facebook and the movementā€™s blog. The From Think Social Awards jurors: movement has created a viral video about Catherine Geanuracos, Description: its message, shared on YouTube, and is ā€œI think itā€™s important to recognize people currently at work on a new one. Parent On March 18, culture blogger Omid who are creating new social venture organization Mideast Youth is much more Reza Mir Sayaļ¬ died in prison after models that go beyond traditional charity entrenched in social media, featuring being sentenced to two and a half years / aid models to involve corporate partners utilities like ā€œMideast Tweetsā€ where in prison. He had been charged with and traditional marketing budgets.ā€ members of the community can see what insulting religious leaders and spreading people are saying all over the region. propaganda about the Islamic Republic From the voting public: of Iran. Strategic points from social media User ā€œAmber,ā€ strategy: Mir Sayaļ¬ā€™s death under mysterious ā€œItā€™s such a quick and easy way of helping circumstancesā€”and the whys and hows Mideast Youth also has campaigns to free people! Only a few clicks a day, and I can of a blogger being jailed in the ļ¬rst bloggers in di erent countries, including help fund education, cancer research, placeā€”prompted outcry by members of ā€œFree Kareem,ā€ a campaign to free an etc. Thereā€™s so many di erent causes the international community, followed by Egyptian blogger that has inspired rallies to choose from; no matter what you action. The March 18 movement started in Washington D.C. and Switzerland in support, youā€™ll ļ¬nd way to help it on in part as a memorial to Mir Sayaļ¬ (with front of the U.S. Congress and Egyptian SocialVibe.ā€ March 18 noted as a day of remembrance), embassy, respectively.
  • 5. 2009 Award Winners Lessons learned from social media Examples of other related initiatives: Think Social Awards strategy: ! Committee to Protect Bloggers special commendation ā€œI donā€™t think a campaign can be spreads news about ā€œattacks, formulated as mathematical formula, but intimidation and oppression of Amanda Rose it depends on what tools are available to bloggers.ā€ It also promotes tools http://www.twestival.com you,ā€ Petrossian says. and guides that promote safety for bloggers, and teach them how to avoid Description of work: Whatā€™s next: censorship; and it raises legal funds for bloggers in need when necessary. Great social technology is one thing, Petrossian says the March 18 movement but being able to harness it is another. is working with free expression ! Global Voices aggregates and curates Twestivalā€”a series of o ine events for organization Article 19, and other human online media worldwide, tracking charity, organized by volunteers in cities rights organizations, to organize virtual videos, photos, stories, tweets and just around the world via Twitterā€”is the meetings to mark the date March 18. about anything else circulated online brainchild of Amanda Rose, Canadian about bloggersā€™ protections and other social entrepreneur and social media Testimonials: human rights causes. consultant. From the Think Social Awards jurors: ! Reporters Without Borders, long- The ļ¬rst o cial Twestival Global, which Mahyad Tousi, established defender of journalistsā€™ took place February of this year with ā€œBloggers have transformed our media freedoms, has been active in spreading 200-plus cities participating in di erent landscape for the better. Bloggers who the word about persecuted Iranian events, raised more than $250,000 for risk their lives to tell their stories and that bloggers and similar news in other charity: water. The ļ¬rst o cial Twestival of their fellow citizens, are an invaluable countries. Local, which took place September of asset not only to their communities, but ! Vietnamese reform party Viet Tan runs this year with 130 participating cities, also for global community whose fate is an online bloggersā€™ rights campaign, translated the approach to single cities connected more and more each day. The encouraging supporters to petition and their local causes, raising $460,000 events in the aftermath of the elections in politicians to support a Vietnamese for local charities and at speciļ¬c Iran proved once and for all the potency internet freedom resolution and to fundraising targets. of citizen journalist/bloggers and their write snail-mail letters to imprisoned online networks in ļ¬ghting tyranny.ā€ Rose is a student of social media, in the bloggers to show solidarity. most literal sense: She wrote her masters From the voting public: dissertation about Twitter, exploring JĆ¼rgen Habermasā€™ idea of the co ee shop User ā€œGrace Cha,ā€ as a public space. Itā€™s the hypothesis ā€œI vote for this one not just for the struggle of ā€œTwitter being a bar where you can for human rights & democracy in Iran, have multiple conversations going on. but also for freedom of speech & press in It worked out that itā€™s not the perfect general. We are seeing the threats of our situation for Habermasā€™ theory ... But it newfound freedom on the internet to gave me the opportunity to meet a lot make our voice heard. Throwing someone of people, see how they use Twitter, and into prison for a blog must be the most how they see it moving.ā€ ridiculous thing a braindead tyrant can do to mu e out voices he doesnā€™t want Key social media use: to hear.ā€ TWITTER and TWESTIVAL.COM: Twitter was used as the main communication tool. Twestival.com streams a Twitter feed of what di erent volunteers are
  • 6. 2009 Award Winners saying about Twestival events. The website Strategic points from social media also features on online toolbox, that links to strategy and lessons learned: Contact other resources for organizers, including an ā€œ[A]part from the fundraising that Twestival Weā€™re always interested in online meeting site. does,ā€ Rose says, ā€œby bringing people connecting with people who are together o ine in their communities and passionate about social media FACEBOOK: Twestival was not as active their network, people are inspired to keep on Facebookā€”again, the main vehicle was and its potential for social doing things in their communities. It starts a Twitterā€”but planning for Twestival Global will change. positive habit.ā€ involve greater presence on Facebook, Rose says, as part of an e ort to better utilize other If you would like ThinkSocial to Testimonials: social media channels. feature you or your organization From the Think Social Awards jurors: on the site, please email us. Accomplishments: Ian Schafer, ! More than $250,000 raised for ā€œLoved Twestivals because it used online Jamie Daves charity: water, from Twestival Global, media to organize, but the real world to Executive Director, ThinkSocial with 200-plus cities participating. execute, making it feel bigger in the process. jamie@think-social.org ! $460,000 raised for local charities around Its ability to spread globally at an almost think-social.org the world, from Twestival Local, with 130 impossible speed was staggering. You could twitter.com/jamiedaves cities participating. feel the excitement and energyā€”and the +1 650 906 0202 sheer will of the organizers to do something ! 100% of money raised went to charity. special.ā€ Toby Daniels ! ā€œWe got probably 50 charities from Twestival Whatā€™s next: Director, ThinkSocial Local onto Twitter and Facebook and things toby@think-social.org like that,ā€ says Rose, where previously The next Twestival Global takes place think-social.org they werenā€™t active on those platforms or March 25, and will beneļ¬t a yet undisclosed twitter.com/tobyd networks. ā€œWeā€™re trying to dip their toes in charity, to be named early December. +1 347 602 1244 where once they were afraid.ā€ ā€œEducation is the overall theme. Iā€™ve got a lot Tools and utilities being used: of responsibility now, a lot of stakeholders and charities that want to put their hat in ā€œThe main way we were organizing [Twestival] the ring ... Education is a big, broad topic, but was using Twitter,ā€ Rose says. ā€œWe did this ā€¦ to thereā€™s going to be input from all organizers,ā€ generate buzz and excitement about what was says Rose. happening, and to generally get the word out and crowd-sourcing or reaching out to people There will be a greater push to expand to get involved and actually volunteer.ā€ Twestival activity in other social mediaā€”not less focus on Twitter, but just more focus Twestival organizers also used other social on ā€œmore YouTube, more Facebook, more media tools and networks, including Google Paypal, more all kinds of things, and not just resources like Google Groups, Skype, Facebook the American sites. Iā€™m going to be having and a Word Press-powered Twestival.com site. conversations with social media platforms all ā€œWhen youā€™ve got over 115,000 volunteers, over the world, seeing if they want to get the The Paley Center for Media people are just going to use what theyā€™re message out, seeing if they want to donate 25 West 52 Street going to useā€ or what platform they know their home page.ā€ New York, NY 10019 best, says Rose of her experience organizing 212.621.6800 Twestival Global. paleycenter.org twitter.com/paleycenter