For years, we’ve heard how new technologies like Artificial Intelligence, Augmented Reality, and Virtual Reality are going to transform the way retailers do business and how people shop. But now they're actually on board and in use. Experts share who’s using which technology, how it’s working and some thoughts on what to embrace and where to use caution. Presentation from Retail's Digital Summit 2016.

1. They're Here! AR, VR & AI are
Revolu5onizing the Customer Experience
Beck Besecker
CEO
Marxent
Presented: September 28, 2016 at Retail’s Digital Summit
Neil Pa5l,
President, SoSware
Group – Fluid, Inc
Kimberly Grabel
SVP, Marke5ng
Soma In5mates

2. 15 years experience in commerce & retail
Based in NY & SF with 150 staff
Mission: make shopping more personal & profitable
Offer customer experience services & software
Select clients:

14. RESULTS
75-80% Would use it again
2.3-2.5 out of 3 Experience Rating
5-6 Questions answered

15. RESULTS
Average 2 Minute Session Time
65-70% Clickthrough
More Products Viewed
Lower Cart Abandonment

21. AR, VR & The Customer Experience

23. Why VisualCommerce™
23

24. Augmented & Virtual
Reality are revolutionizing
how & where high-end,
configurable products
are sold.

25. AR
EXPERIENCE
FINAL INSTALLED
DECK

28. BEFORE AFTER

34. Three Cs – Airport Experience

36. 36

38. 35,000 times
the power at
1/80th the cost
1.3 million times
the power at
1/50th the cost
Phone-Based AR/VR PC-Based VR
…compared with the best VR system of 1993

42. Kimberly Grabel, SVP Marketing, Soma Intimates
Neil Patil, President, Software Products Group,
Fluid
Beck Besecker, CEO, Marxent
Let’s Talk!