This document outlines the theme and schedule for a UXD minor program on user research. The theme introduces various user research methods like usability testing, heuristic evaluation, prototyping, and participatory design. These methods can be used to validate any aspect of the user experience. The schedule includes an assignment kick-off, theme introductions, progress presentations, and final presentations. Students will conduct a heuristic evaluation and usability test of a prototype, then compare the two methods.
Slides talk about complete process of usability testing, extensively discusses usability components, phases of usability testing process and significance of designing with empathy
Slides talk about complete process of usability testing, extensively discusses usability components, phases of usability testing process and significance of designing with empathy
Hoorcollege IAD 1, gegeven op 15 januari 2009. Hierin is de tentamenstof voor het tentamen IAD1 0809Q2 besproken. Wat is belangrijk om te weten voor het tentamen, wat is minder belangrijk?
Some thoughts on a small step to make the Internet harder to monitor, to raise the cost of listening in to how we use services and how we communicate with each other on the net.
Fordonsindustrin — Kunskap och kompetens i framtidenJohan Ronnestam
Fordonsindustrin — En keynote hos Automotive Sweden ( http://www.automotivesweden.se/aktiviteterochnyheter/artiklar/fordonsindustrinenmotorforsverige.5.29db4375130759df96b80004091.html) om utmaningen att hitta rätt kunskap i framtiden
Les comparto lo que presente en la reunion dell Health Science Group de Universsitas 21 en Auckland New Zealand. U21 HEALTH SCIENCES GROUP MEETING
MAJOR TRENDS AND KEY ISSUED IN MEDICAL EDUCATION AND MEDICAL SYSTEM IN MEXICO
Vägen mot framtiden kantas av globalisering, transparens, disruption och en mängd andra utmaningar. Johan Ronnestam, entreprenör, kreatör och en av Sveriges mest ansedda framtidsspanare målar upp kartan och utmanar dig och mig att ta initiativ och ansvar utöver det vanliga.
Hoorcollege IAD 1, gegeven op 15 januari 2009. Hierin is de tentamenstof voor het tentamen IAD1 0809Q2 besproken. Wat is belangrijk om te weten voor het tentamen, wat is minder belangrijk?
Some thoughts on a small step to make the Internet harder to monitor, to raise the cost of listening in to how we use services and how we communicate with each other on the net.
Fordonsindustrin — Kunskap och kompetens i framtidenJohan Ronnestam
Fordonsindustrin — En keynote hos Automotive Sweden ( http://www.automotivesweden.se/aktiviteterochnyheter/artiklar/fordonsindustrinenmotorforsverige.5.29db4375130759df96b80004091.html) om utmaningen att hitta rätt kunskap i framtiden
Les comparto lo que presente en la reunion dell Health Science Group de Universsitas 21 en Auckland New Zealand. U21 HEALTH SCIENCES GROUP MEETING
MAJOR TRENDS AND KEY ISSUED IN MEDICAL EDUCATION AND MEDICAL SYSTEM IN MEXICO
Vägen mot framtiden kantas av globalisering, transparens, disruption och en mängd andra utmaningar. Johan Ronnestam, entreprenör, kreatör och en av Sveriges mest ansedda framtidsspanare målar upp kartan och utmanar dig och mig att ta initiativ och ansvar utöver det vanliga.
1. What it is?. Philosophy and Principles.
2. How to use it? methodology and basic tools.
3. Beyond UCD. Alternatives methodologies: Activity Centered Design and Goal Directed Design.
Purpose
Prototyping
Types
Importance
Prototyping Principles
When to Use Prototyping
Technologies
Planning Milestones for Prototyping
The Importance of Testing in Prototyping
Conclusion
References
Jeff Belden MD and Janey Barnes PhD co-presented at HIMSS Virtual Conference June 2010. You can hear the audio recording if you are a HIMSS member, available online.
Learn how to use prototyping and usability testing as a means to validate proposed functionality and designs before you invest in development. SOMETIMES there is a huge disconnect between the people who make a product and the people who use it. Usability testing is vital to uncovering the areas where these disconnects happen. In this symposium you will learn the steps to conduct a successful usability test. This includes tips and real life examples on how to plan the tests, recruit users, facilitate the sessions, analyze the data, and communicate the results.
Usability testing (or user testing) involves measuring the ease with which users can complete common tasks on your website. The results of the analysis are a huge eye-opener and their implementation often leads to:
Increased sales and task completion and a high rate of return site visitors
A greatly improved understanding of your customers’ needs
A significant reduction in call centre enquiries
A much more user-focused in-house development team Source: http://www.wbcsoftwarelab.com/wbcblog/read-basics-of-usability-testing
1. UXD minor 0809Q4 theme ‘user research’
INVOLVE USERS IN YOUR
EXPERIENCE DESIGN PROCESS
2. Theme program ‘user research’
June 8: Assignment kick-off
June 15: Theme introduction (Hans) and
assignment progress
June 22: Presentation and discussion of
assignment progress
June 29: Final presentations and workshop with
Ferry den Dopper (TamTam)
3. Theme in the scheme of things
User research can be
used to validate any
aspect of the user
experience
Traditionally, research
has focused on
usability research
4. Analysis, exploration and co-creation
Usability research (‘user testing’) is addressing
usability flaws in an interface
Its aim is to provide a thorough analysis to
pinpoint the problem
5. Analysis, exploration and co-creation
Designers are focused on creating solutions
For a designer, the aim of (user) research is to
explore these solutions, see how even better
solutions can be created (iterate)
In a way, involving users in this creation process
is co-creation, also referred to as
participatory design
6. Analysis, exploration and co-creation
User involvement in the creation process will
bring you (as a designer):
More empathy for users
Make you more aware of the context of use
Knowing the unexpected
Inspiration for solutions
7. Analysis, exploration and co-creation
Crucial for its value: designers need to be
directly involved in user research, preferably
conducting the research
Here’s a fundamental difference with analysis:
bias gives you tainted results
However, curiosity and openness are core
competencies for designers
9. Prototyping
The sole purpose of a
prototype is to
explore the solution,
with or without the
involvement of users
The fidelity of a
prototype is
determined by the
purpose of the
exploration
10. Cost and effect of design changes
Impact van Kosten van
veranderingen aan veranderingen aan
het ontwerp het ontwerp
Vordering van het ontwerp-/ontwikkelproces
11. Toolkit
Repository for user research and design
methodology
http://project.cmd.hro.nl/cmi/hci/toolkit/index.
php
12. Testing during the design process (Steve Krug)
From: ‘Don’t Make Me Think’, Steve Krug (2006)
13. Usability heuristics
General principles for user interface design
Visibility of system status
Match between system and the real world
User control and freedom
Consistency and standards
Error prevention
Recognition rather than recall
Flexibility and efficiency of use
Aesthetic and minimalist design
Help users recognize, diagnose, and recover from errors
Help and documentation
14. Heuristic evaluation
Type of expert review using usability heuristics
as criteria for inspection
Pros: easy to conduct, little effort/low cost
Cons: no context of use, no rich data
http://www.useit.com/papers/heuristic/heuristi
c_evaluation.html
15. In-lab research
Research by inviting respondents to laboratory setting
Thinking aloud
Co-discovery
Pros: controlled environment, low-fi prototype is no problem,
high quality data capture
Cons: no context of use, time consuming/expensive
http://www.digital-
web.com/articles/practical_usability_testing/
16. Remote research
Qualitative research using remote technology to
capture data and interact with respondents
Pros: relatively cheap, in context of use
Cons: hi-fi prototype required, limited data
capture
http://boltpeters.com/services/index.html
17. Assignment
Conduct an expert review based on Nielsen’s
heuristic evaluation
Conduct a usability test using either:
In-lab research
Remote research
Compare the two, looking at quality of results
and effort
Team presentation and individual blog post
with team report plus individual reflection