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Jake Truemper

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Reframing Requirements: A Strategic Approach to Requirement Definition, with Jake Truemper
Guide to Customer Journey Mapping
Human-Centered Design Methods & Tools
Kano Analysis for Service Design
The Marriage of SEO & UX
"Innie" or "Outie" In-house Digital Experience vs. Outsourcing
Dr.* Truemper, Or: How I learned to Stop Being Wasteful and Love Lean UX
Intro to Usability (UX) Testing
Intro to User Experience
UX Techniques
Design Quality: Learning from the Mistakes of the US Auto Industry