The document discusses how companies are increasingly providing employees with internet access at work and recognizing that employees have personal needs and lives outside of work. It argues that companies should leverage existing workplace technologies to deliver targeted content, foster corporate community, and provide products and services that help employees better manage their work and personal responsibilities. This can benefit both employees through improved work-life balance and companies through increased productivity, morale and loyalty.
Read Navigating the Flood of BYOD to find out what challenges to secure your network architecture. When Total Application and Network Visibility is implemented, BYOD helps employees to stay in touch with their personal lives while keeping their business lives separate, preserving the confidentiality and integrity of each—all on the same device. This adds up to productivity, security and morale.
Creating an enterprise app store empowers users to select the right software to best perform their jobs or task in hand and access it almost instantly.
This document discusses the trend of "Bringing Your Own Self" (BYOS) to work, which involves integrating one's personal and professional lives through technology. It argues that BYOS is a natural extension of employees dictating their own terms of engagement with employers. BYOS provides opportunities for both individuals and companies. For individuals, BYOS allows people to utilize a wider range of their skills and digital connections to remain valuable in an increasingly automated workforce. For companies, embracing BYOS can help attract and engage talent by allowing people to bring their full selves to their work. The digital implications of BYOS are significant and require updating technology and infrastructure to support mobility, collaboration both inside and outside the organization, and the blurring of
The document discusses how user empowerment is gaining ground in forward-thinking organizations. It argues that giving users control over their own hardware and software choices can drive down costs, increase productivity, and improve user satisfaction. The document presents examples of companies like Google, UNUM, BP, and Syngenta that are allowing users to select their own devices and applications, which has resulted in significant cost savings, higher efficiency, and better support of a distributed workforce. The key idea is that empowering users to make their own choices within set guidelines can benefit both the users and the organization.
What does the future of recruitment look like. This presentation takes a look at some aspects of the future solutions and how they will be introduced into Recruitment solutions
The EIU examines how the rise of mobile devices is changing the way we work within our office walls in an extended article, sponsored by the Mopria Alliance.
Once, the key drivers for telecommuting were productivity and flexibility—the so-called
“work-life balance” that many workers strive for. Those “soft benefits” still exist, but,
increasingly, financial considerations such as gas prices, the credit crisis and hard cost
savings drive telecommuting programs. Telecommuting programs also help companies
strengthen the loyalty of their workers. The phenomenal popularity of consumer smartphones
and tablets—most notably iOS and Google® Android® devices—has positioned these devices as
powerful platforms for mobile business and academic computing.
The document discusses trends for the smarter workplace of the future according to an IBM presentation. It outlines key megatrends like mobility, diversity of devices, and the rise of new communication channels. The presentation discusses how these trends will change how people work, with a greater emphasis on collaboration, flexibility, and virtual work. IBM proposes that the workplace of the future will be more focused on innovation, creativity, and collective intelligence through social collaboration both internally and externally.
Read Navigating the Flood of BYOD to find out what challenges to secure your network architecture. When Total Application and Network Visibility is implemented, BYOD helps employees to stay in touch with their personal lives while keeping their business lives separate, preserving the confidentiality and integrity of each—all on the same device. This adds up to productivity, security and morale.
Creating an enterprise app store empowers users to select the right software to best perform their jobs or task in hand and access it almost instantly.
This document discusses the trend of "Bringing Your Own Self" (BYOS) to work, which involves integrating one's personal and professional lives through technology. It argues that BYOS is a natural extension of employees dictating their own terms of engagement with employers. BYOS provides opportunities for both individuals and companies. For individuals, BYOS allows people to utilize a wider range of their skills and digital connections to remain valuable in an increasingly automated workforce. For companies, embracing BYOS can help attract and engage talent by allowing people to bring their full selves to their work. The digital implications of BYOS are significant and require updating technology and infrastructure to support mobility, collaboration both inside and outside the organization, and the blurring of
The document discusses how user empowerment is gaining ground in forward-thinking organizations. It argues that giving users control over their own hardware and software choices can drive down costs, increase productivity, and improve user satisfaction. The document presents examples of companies like Google, UNUM, BP, and Syngenta that are allowing users to select their own devices and applications, which has resulted in significant cost savings, higher efficiency, and better support of a distributed workforce. The key idea is that empowering users to make their own choices within set guidelines can benefit both the users and the organization.
What does the future of recruitment look like. This presentation takes a look at some aspects of the future solutions and how they will be introduced into Recruitment solutions
The EIU examines how the rise of mobile devices is changing the way we work within our office walls in an extended article, sponsored by the Mopria Alliance.
Once, the key drivers for telecommuting were productivity and flexibility—the so-called
“work-life balance” that many workers strive for. Those “soft benefits” still exist, but,
increasingly, financial considerations such as gas prices, the credit crisis and hard cost
savings drive telecommuting programs. Telecommuting programs also help companies
strengthen the loyalty of their workers. The phenomenal popularity of consumer smartphones
and tablets—most notably iOS and Google® Android® devices—has positioned these devices as
powerful platforms for mobile business and academic computing.
The document discusses trends for the smarter workplace of the future according to an IBM presentation. It outlines key megatrends like mobility, diversity of devices, and the rise of new communication channels. The presentation discusses how these trends will change how people work, with a greater emphasis on collaboration, flexibility, and virtual work. IBM proposes that the workplace of the future will be more focused on innovation, creativity, and collective intelligence through social collaboration both internally and externally.
This document discusses approaches to online collaboration in the workplace. It notes that while technologies like Web 2.0 have bubbled up from communities, large corporations are now looking to harness these tools for enterprise use. However, implementing collaboration technologies requires addressing challenges like changing employee expectations, generational differences in technology use, and fostering a collaborative culture and shared goals.
MODERNIZING YOUR WORKPLACE WITH THE NEW OFFICEMicrosoft India
By combining the use of PCs, smartphones and tablets with increased internet connectivity, bandwidth and the Cloud, people are able to work more flexibly than ever before. Learn about the modernization of your workspace with the power of the new Office from this whitepaper.
Follow @ModernBizIn for tips to make your business more productive, agile and highly responsive.
Organisations that embrace the move towards personalised technology can create more opportunities for collaboration and find new ways to grow the business.
Collaboration 3.0: 8 trends today that will define our tools tomorrowalexschiff
A lot of talk has been made of trends redefining the tools people use to collaborate and get things done: cloud computing, rise (and ubiquity) of mobile, consumerization of enterprise IT, etc. These aren't "predictions" anymore — they're well-accepted facts, and the opportunities to build large companies on this trend are getting smaller.
So, what's next? What will the third wave (details within) of collaboration look like? To answer that question, I turned to 18 product leaders and executives working in the field and asked, "What are the trends forming today that will redefine the tools we use to work together tomorrow?"
This document discusses how organizations can build a smarter workforce with the future of productivity. It summarizes that:
1) Emerging technologies like cloud computing, social networking, and mobile devices are changing how people work and creating a more diverse workforce.
2) Microsoft offers a suite of online services and tools that can improve collaboration, communication, and access to information from any device. This includes enterprise search, shared document editing, and communication tools.
3) These services aim to improve business processes like demand forecasting and supply chain management. They allow for real-time tracking of key metrics, shared document editing, and communication from mobile devices to drive better decision making and productivity.
1) The document discusses the challenges facing CIOs in integrating new Enterprise 2.0 business models and technologies with existing legacy applications. It notes three emerging E2.0 business models: open enterprise, adaptive enterprise, and social enterprise.
2) It argues that E2.0 capabilities must be integrated into core applications like ERP, CRM etc. to generate tangible ROI. Simply adding separate E2.0 tools outside of core systems is ineffective.
3) Oracle's approach is to embed E2.0 capabilities like forums, wikis, dashboards etc. into its core applications and platforms like Fusion, WebCenter to enable collaboration across the entire enterprise.
This white paper examines the impact of cloud computing on job creation worldwide between 2012-2015. It estimates that spending on public and private cloud services will generate nearly 14 million jobs globally by 2015, with over 8 million of those jobs being created in the next four years. Over half of the jobs will benefit small and medium-sized businesses. Key industries that will see over 1 million cloud-related jobs each include banking, communications, and discrete manufacturing. Emerging markets will see a majority of new jobs due to their large workforces.
The number of "files," or containers that encapsulate the information in the digital universe, is growing even faster than the information itself as more and more embedded systems pump their bits into the digital cosmos. In the next five years, these files will grow by a factor of 8, while the pool of IT staff available to manage them will grow only slightly.
Phil Cracknell, Head of Security & Privacy Services at Company85 - BYO A good...Global Business Events
BYO or Bring Your Own devices has become a controversial issue for companies as it allows employees to use personal devices for work purposes. While BYO can potentially save companies money and increase employee productivity, it also brings significant security risks if not implemented properly. These risks include exposed corporate data, loss of device control, and compatibility issues. Ultimately, how well or poorly BYO works depends on establishing clear policies, deploying mobile device management solutions, and ensuring users receive proper training and understand security requirements when using personal devices for work.
Web 2.0 media such as social networks, blogs, and text messaging are increasingly being used by employees for work purposes according to a survey of over 8,000 employees. The survey found that if employees use these tools at home, they will be comfortable using them at work as well. However, there is a gap between how employees communicate informally and how employers communicate formally with staff. As more millennials enter the workforce with their preference for Web 2.0 tools, employers that integrate these media into employee engagement and communication strategies may achieve results faster.
Align your media to employees’ preferences and get results faster. Survey findings show emerging preference for Web 2.0 media in employee communications.
Presented at eMetrics Boston 2012. Defines the organizational challenges and key performance indicators for those considering the applications of Big Data in their organization.
Viability of bring your-own-computer BYOC programsMasaf Dawood
The confluence of powerful hand held devices, and a broadband network at home has created the desire for employees to expect the same level of connectedness in the enterprise space/workplace. Businesses are feeling the pressure to develop a hybrid support approach that also includes Gen Y and Gen Z workers, who are technology savvy and would like to use these devices in the workplace. What is un-clear is how some of the programs aimed at integrating users own devices will work with the existing IT/framework and this paper attempts to provide a balanced approach to analyze the problem and propose a solution.
By: Masaf Dawood
This document summarizes a presentation about mobile consumerization trends in businesses. It discusses how consumer mobile devices like smartphones and tablets are increasingly being used in the workplace. This brings both organizational benefits like reduced costs and improved productivity, but also challenges around security, management of personal devices on business networks, and maintaining a separation between work and personal life. It provides an example of a company that successfully implemented a "bring your own device" policy. Finally, it discusses future trends of more mobile devices being used for both personal and work purposes, requiring companies to adapt policies to embrace this trend while mitigating risks.
An estimated 85 percent of companies allow employees to bring their own computers, tablets and smartphones to work and sync them with the organization’s email, file servers and databases. Bring your own device (BYOD) can be advantageous for both employees and corporations but it doesn’t come without risk. 4imprint’s newest Blue Paper®, podcast and infographic, Bring Your Own Device (BYOD) to Work: How It Can Be a Thirst Quencher for Your Company, explores the benefits of BYOD including increased productivity and improved responsiveness and also discusses how organizations can mitigate the associated technology and security risks.
This document discusses IBM's strategy for social business technologies and platforms. It outlines IBM's vision of enabling social collaboration across workforces, customers, and product development. The strategy focuses on connecting people through social networks and communication channels, analyzing social data for insights, and facilitating emergent processes. IBM aims to remove barriers between people to allow them to apply expertise and insights that improve business results. The technical approach involves social business capabilities that are delivered through various access points and service models.
Email was once the transformative technology that made it easier for people to work together, but email created silos. Intranets attempted to bridge these silos, but the technology did not fundamentally transform the enterprise. What’s the missing link? Social. The result? A secure social networking platforms designed for the enterprise.
Download “When Collaboration Meets Community” and discover why enterprise collaboration must be social. Inside this two-page eBrief, discover how enterprise social:
Enables faster innovation
Creates better group dynamics
Puts power in knowledge
For more information, please visit http://www.tibbr.com/
More and more employees are bringing their own devices and preferred applications into the enterprise, creating what we call the BYODA (BYOD plus Applications) phenomenon. Workers’ behavior and expectations are contributing to the consumerization of IT, where lines of business and users themselves are having an enormous influence on the types of technologies and applications used. While employees expect anytime, anywhere access to their content to get their work done, their CIOs are now expected to support BYOD within their corporate environment.
Network Repairs is an IT company that provides customized IT solutions and services to businesses. They have successfully completed over 70 network upgrade projects. They offer a variety of services including network migrations, backup solutions, security and protection, unlimited support, cabling and moving services, VoIP/ISP and phone line services, and website/domain registration. Their goal is to have long-term, trusting relationships with clients and provide high quality service.
This project is developed with C Language as its front end & uses MySql as it Back End.
It implements the concept of Thread, IPC Mechanisms , Locking , Glade and ODBC Programming.
It mainly emphasizes on synchronisation of several databases and connection to a remote system located in a network.
Network Repairs is an IT company that provides customized IT solutions and services to businesses. They specialize in network upgrades, backup solutions, security, support plans, cabling, phone systems, websites, and more. They have successfully completed over 70 network upgrade projects. Their goal is to provide high quality services and build long-term trusting relationships with clients.
This document discusses approaches to online collaboration in the workplace. It notes that while technologies like Web 2.0 have bubbled up from communities, large corporations are now looking to harness these tools for enterprise use. However, implementing collaboration technologies requires addressing challenges like changing employee expectations, generational differences in technology use, and fostering a collaborative culture and shared goals.
MODERNIZING YOUR WORKPLACE WITH THE NEW OFFICEMicrosoft India
By combining the use of PCs, smartphones and tablets with increased internet connectivity, bandwidth and the Cloud, people are able to work more flexibly than ever before. Learn about the modernization of your workspace with the power of the new Office from this whitepaper.
Follow @ModernBizIn for tips to make your business more productive, agile and highly responsive.
Organisations that embrace the move towards personalised technology can create more opportunities for collaboration and find new ways to grow the business.
Collaboration 3.0: 8 trends today that will define our tools tomorrowalexschiff
A lot of talk has been made of trends redefining the tools people use to collaborate and get things done: cloud computing, rise (and ubiquity) of mobile, consumerization of enterprise IT, etc. These aren't "predictions" anymore — they're well-accepted facts, and the opportunities to build large companies on this trend are getting smaller.
So, what's next? What will the third wave (details within) of collaboration look like? To answer that question, I turned to 18 product leaders and executives working in the field and asked, "What are the trends forming today that will redefine the tools we use to work together tomorrow?"
This document discusses how organizations can build a smarter workforce with the future of productivity. It summarizes that:
1) Emerging technologies like cloud computing, social networking, and mobile devices are changing how people work and creating a more diverse workforce.
2) Microsoft offers a suite of online services and tools that can improve collaboration, communication, and access to information from any device. This includes enterprise search, shared document editing, and communication tools.
3) These services aim to improve business processes like demand forecasting and supply chain management. They allow for real-time tracking of key metrics, shared document editing, and communication from mobile devices to drive better decision making and productivity.
1) The document discusses the challenges facing CIOs in integrating new Enterprise 2.0 business models and technologies with existing legacy applications. It notes three emerging E2.0 business models: open enterprise, adaptive enterprise, and social enterprise.
2) It argues that E2.0 capabilities must be integrated into core applications like ERP, CRM etc. to generate tangible ROI. Simply adding separate E2.0 tools outside of core systems is ineffective.
3) Oracle's approach is to embed E2.0 capabilities like forums, wikis, dashboards etc. into its core applications and platforms like Fusion, WebCenter to enable collaboration across the entire enterprise.
This white paper examines the impact of cloud computing on job creation worldwide between 2012-2015. It estimates that spending on public and private cloud services will generate nearly 14 million jobs globally by 2015, with over 8 million of those jobs being created in the next four years. Over half of the jobs will benefit small and medium-sized businesses. Key industries that will see over 1 million cloud-related jobs each include banking, communications, and discrete manufacturing. Emerging markets will see a majority of new jobs due to their large workforces.
The number of "files," or containers that encapsulate the information in the digital universe, is growing even faster than the information itself as more and more embedded systems pump their bits into the digital cosmos. In the next five years, these files will grow by a factor of 8, while the pool of IT staff available to manage them will grow only slightly.
Phil Cracknell, Head of Security & Privacy Services at Company85 - BYO A good...Global Business Events
BYO or Bring Your Own devices has become a controversial issue for companies as it allows employees to use personal devices for work purposes. While BYO can potentially save companies money and increase employee productivity, it also brings significant security risks if not implemented properly. These risks include exposed corporate data, loss of device control, and compatibility issues. Ultimately, how well or poorly BYO works depends on establishing clear policies, deploying mobile device management solutions, and ensuring users receive proper training and understand security requirements when using personal devices for work.
Web 2.0 media such as social networks, blogs, and text messaging are increasingly being used by employees for work purposes according to a survey of over 8,000 employees. The survey found that if employees use these tools at home, they will be comfortable using them at work as well. However, there is a gap between how employees communicate informally and how employers communicate formally with staff. As more millennials enter the workforce with their preference for Web 2.0 tools, employers that integrate these media into employee engagement and communication strategies may achieve results faster.
Align your media to employees’ preferences and get results faster. Survey findings show emerging preference for Web 2.0 media in employee communications.
Presented at eMetrics Boston 2012. Defines the organizational challenges and key performance indicators for those considering the applications of Big Data in their organization.
Viability of bring your-own-computer BYOC programsMasaf Dawood
The confluence of powerful hand held devices, and a broadband network at home has created the desire for employees to expect the same level of connectedness in the enterprise space/workplace. Businesses are feeling the pressure to develop a hybrid support approach that also includes Gen Y and Gen Z workers, who are technology savvy and would like to use these devices in the workplace. What is un-clear is how some of the programs aimed at integrating users own devices will work with the existing IT/framework and this paper attempts to provide a balanced approach to analyze the problem and propose a solution.
By: Masaf Dawood
This document summarizes a presentation about mobile consumerization trends in businesses. It discusses how consumer mobile devices like smartphones and tablets are increasingly being used in the workplace. This brings both organizational benefits like reduced costs and improved productivity, but also challenges around security, management of personal devices on business networks, and maintaining a separation between work and personal life. It provides an example of a company that successfully implemented a "bring your own device" policy. Finally, it discusses future trends of more mobile devices being used for both personal and work purposes, requiring companies to adapt policies to embrace this trend while mitigating risks.
An estimated 85 percent of companies allow employees to bring their own computers, tablets and smartphones to work and sync them with the organization’s email, file servers and databases. Bring your own device (BYOD) can be advantageous for both employees and corporations but it doesn’t come without risk. 4imprint’s newest Blue Paper®, podcast and infographic, Bring Your Own Device (BYOD) to Work: How It Can Be a Thirst Quencher for Your Company, explores the benefits of BYOD including increased productivity and improved responsiveness and also discusses how organizations can mitigate the associated technology and security risks.
This document discusses IBM's strategy for social business technologies and platforms. It outlines IBM's vision of enabling social collaboration across workforces, customers, and product development. The strategy focuses on connecting people through social networks and communication channels, analyzing social data for insights, and facilitating emergent processes. IBM aims to remove barriers between people to allow them to apply expertise and insights that improve business results. The technical approach involves social business capabilities that are delivered through various access points and service models.
Email was once the transformative technology that made it easier for people to work together, but email created silos. Intranets attempted to bridge these silos, but the technology did not fundamentally transform the enterprise. What’s the missing link? Social. The result? A secure social networking platforms designed for the enterprise.
Download “When Collaboration Meets Community” and discover why enterprise collaboration must be social. Inside this two-page eBrief, discover how enterprise social:
Enables faster innovation
Creates better group dynamics
Puts power in knowledge
For more information, please visit http://www.tibbr.com/
More and more employees are bringing their own devices and preferred applications into the enterprise, creating what we call the BYODA (BYOD plus Applications) phenomenon. Workers’ behavior and expectations are contributing to the consumerization of IT, where lines of business and users themselves are having an enormous influence on the types of technologies and applications used. While employees expect anytime, anywhere access to their content to get their work done, their CIOs are now expected to support BYOD within their corporate environment.
Network Repairs is an IT company that provides customized IT solutions and services to businesses. They have successfully completed over 70 network upgrade projects. They offer a variety of services including network migrations, backup solutions, security and protection, unlimited support, cabling and moving services, VoIP/ISP and phone line services, and website/domain registration. Their goal is to have long-term, trusting relationships with clients and provide high quality service.
This project is developed with C Language as its front end & uses MySql as it Back End.
It implements the concept of Thread, IPC Mechanisms , Locking , Glade and ODBC Programming.
It mainly emphasizes on synchronisation of several databases and connection to a remote system located in a network.
Network Repairs is an IT company that provides customized IT solutions and services to businesses. They specialize in network upgrades, backup solutions, security, support plans, cabling, phone systems, websites, and more. They have successfully completed over 70 network upgrade projects. Their goal is to provide high quality services and build long-term trusting relationships with clients.
La producción de quínoa en el Cantón Colta de la provincia de Chimborazo es factible para la exportación. Los agricultores conocen los beneficios de la quínoa y estarían dispuestos a unirse para exportarla. También necesitan capacitación para mejorar la producción y venta internacional de quínoa.
This document discusses the constructivist learning theory. Constructivism is based on the idea that students actively construct their own knowledge through experiences. Key aspects are that students build on prior knowledge through active participation in lessons and connecting new ideas to past experiences. The document highlights John Dewey as an important early contributor who emphasized experiential learning. It also provides examples of how constructivist techniques can be applied in the classroom, such as creative, collaborative lessons that engage students.
Dippin' Dots was founded in 1988 in Kentucky selling flash-frozen ice cream. It now partners with amusement parks. The document proposes expanding Dippin' Dots' presence in London by targeting high school students through an integrated marketing campaign using TV, social media, Google AdWords, and movie theater ads over one year to increase brand awareness and market share. The total budget proposed is £500,028 allocated across these channels.
Energy Star was a early program launched in 1992 that awarded an voluntary label to computing products that minimized energy usage while maximizing efficiency, applying to items like computer monitors, TVs, refrigerators, and air conditioners. A typical PC uses around 120 Watts for the CPU and 150 Watts for the CRT monitor during 8 hours of daily usage, accounting for significant energy consumption. The document discusses various green technologies, strategies for reducing energy usage while online like using the blackle.com search engine, and proper disposal and recycling of electronic components.
This 3 sentence document discusses the psychological concept of projection, defined as an autonomous process where repressed features of one's own psyche are assigned to external objects like other people.
of the key points from the document:
1. Unisys recommends a strategic approach to social computing that emphasizes it as an enabler for application modernization and integration with enterprise applications and processes.
2. They recommend starting with "horizontal" functions like knowledge management, innovation, and customer relationship management, and then targeting "vertical" functions like transactional applications to add collaborative functionality.
3. Unisys offers social computing advisory services to develop strategies, roadmaps, and implementation plans, as well as implementation and modernization services to deploy platforms and integrate social capabilities into existing applications.
This document discusses how crowdsourcing technology and persona-based approaches can help create a happier and more productive digital workplace. It argues that traditional IT approaches focus too much on process efficiency rather than empowering workers. The key is putting people before process. Crowdsourcing leverages social platforms to shift provisioning and support to users. Persona-based approaches tailor the user experience based on individual roles to maximize engagement and productivity. The combination of these approaches helps align changing business needs in the new digital environment.
The document summarizes how software is enabling organizations to address new challenges through smarter solutions. Key points include:
- Organizations now have access to vast amounts of data but need help extracting insights from it. Software helps turn data into actionable intelligence.
- Global connectivity and dispersed teams require increased agility, collaboration, and integration enabled by smarter software.
- Software drives innovation through new business services, products and more efficient operations. It also helps manage risks around security, compliance and disruptions.
- Addressing needs like extracting insights from data, increasing agility and enabling innovation requires software that is smarter and more strategic.
IBM Messaging and Collaboration solutions: an introductionJacques Pavlenyi
Introduction to IBM Messaging and Collaboration solutions. Designed for businesses of all sizes, it provides for the rapid development and deployment of collaborative and workflow-driven business applications, including email, calendar, contacts, teamspaces, and much more, that bring people and ideas together in a security-rich enterprise-ready platform. Includes IBM Lotus Notes, IBM Lotus Domino, IBM Lotus Notes Traveler, IBM Lotus Protector, IBM Lotus Expeditor, and IBM Lotus Symphony. To learn more visit us at http://www.ibm.com/lotus/notesanddomino
The document discusses how Microsoft has modernized Office to address changes in how people work with new devices and cloud computing. It summarizes the key trends driving this change as the proliferation of mobile devices, different work styles of multiple generations, and the growth of cloud computing. The new Office 365 ProPlus allows users to access familiar Office apps from any device and location, easily share and collaborate online, and gives IT control over managing users and devices while supporting bring your own device.
The Benefits of Enterprise Social for IT ProfessionalsMicrosoft
This document discusses the benefits of enterprise social technologies like Microsoft Enterprise Social for IT professionals and businesses. Some key benefits include:
1) It allows companies to work like a network by improving internal and external collaboration, connecting employees across locations and departments.
2) It helps listen to what matters inside and outside the business through social listening and an enterprise social network.
3) It enables teams to adapt quickly to changes by facilitating real-time collaboration and faster knowledge sharing.
Modernizing your organization safely takes a clear roadmap and with that in mind we’ve created our new whitepaper on the roadmap to protecting your modern workplace.
Digital transformation starts with your employees. Does your workplace culture empower everyone in your organization to transform and grow the business? A digital workplace can change how your people work and influence your business. Microsoft Services solutions can help you drive leadership, sponsorship, coaching, motivation, training, business insights, and reinforcement practices.
The document discusses the evolution of industrial revolutions from the 18th century to today. The first revolution involved steam power and mechanization, the second brought electricity and mass production, and the third focused on electronics and information technology. Now a fourth industrial revolution is underway, characterized by unprecedented processing power, data storage, and the merging of physical and digital worlds through technologies like the Internet of Things. This digital transformation requires companies to embrace new technologies to increase efficiency and shape their future.
Microsoft Enterprise Social technologies provide benefits for IT professionals by enabling companies to work like a network. It allows employees to (1) listen to what matters inside and outside the business through improved collaboration across locations and departments, (2) quickly adapt to changing priorities and opportunities by enabling faster knowledge sharing and decision making, and (3) grow their impact on the business through increased innovation, faster times to market, and improved customer experiences.
This document discusses how the digital workplace is evolving to better meet the needs of a mobile, distributed workforce. It notes that 75% of the global workforce will be millennials by 2030, who expect to access documents and tools on any device. However, traditional IT is struggling to keep up with this pace of change and employee productivity is suffering. The document advocates for a user-centric, service brokering approach where IT focuses on enabling choice and innovation through a unified app store, rather than controlling access. This shifts IT's focus from technology to the customer experience and allows employees to work in a more agile, engaged manner with the tools they choose.
This document discusses emerging information technologies that can improve organizational performance, including expert systems, neural networks, geographic information systems, groupware, and internet applications. It provides an overview of key topics such as the evolution of IT infrastructure, advantages and challenges of the internet and groupware, how expert systems and neural networks can be used, applications of geographic information systems, and contemporary trends in hardware/software platforms and management issues when adopting new technologies.
Organisations maximise staff mobility, flexibility and productivity by using work-styles to define the provisioning of new technologies in a contemporary workplace
One-in-two mobile owners in the US owns a smartphone, and many more own tablets. As most of these same consumers adapt their personal lifestyle to be “mobile first,” they expect their employers to be there to meet them. With the growing number of personal mobile devices in the hands of users, as well as increasingly remote organizations , there’s a great opportunity for organizations to increase productivity of their employees by allowing the use of these personal devices. Taking this on seems daunting, as IT has less ability to enforce a single standard than ever before. Not taking action, however, and ignoring this trend risks exposing corporate data to public clouds with no visibility on the part of IT. Enforcing a single standard will do a lot to serve all users partially, but none particularly well. "Power to the People: Identify and Empower Your Workforce," the new report by Altimeter Group analyst Chris Silva explores how companies are deploying mobile strategies to meet the the specific needs of their employees and the organization at large.
Big Data, Cloud and Mobile: The Changing Role of Enterprise IT - EIU - EMC CI...EMC
The document discusses how new technologies like cloud computing, mobile devices, and large data sources will transform the role of enterprise IT between now and 2020. These changes will make corporate processes more transparent but also place new demands on IT departments. The exponential growth of data from sources like online activities, sensors, and transactions will give companies insights into customers and operations. However, managing large amounts of unvetted data presents new challenges. As technology shifts, companies must redefine their IT departments while ensuring security as more functions move to the cloud. While some firms shrink IT, the departments may ensure continued relevance by providing training to help employees fully utilize new technologies.
A convergence of technology trends will transform the role of enterprise information technology (IT) between now and 2020. The proliferation of cloud computing, of mobile devices and of new data sources will make corporate processes and outcomes radically more transparent to employees, to business partners and to customers, but will also place new demands on IT departments and on chief information officers (CIOs).
The document discusses how Enterprise 2.0 uses social media tools within organizations to encourage knowledge sharing, collaboration, and innovation among employees. It provides examples of how companies like P&G, Salesforce, IBM, AT&T, and BT have improved processes like R&D, customer relations, employee engagement, and productivity by implementing social networking tools, wikis, blogs and other collaboration platforms within their intranets and business systems. The document also outlines benefits to the organization like improved knowledge management, communication, innovation and HR capabilities when social media is adopted internally.
Harness a changing workforce with social software v5Djalma Britto
The document summarizes how social software from IBM can help organizations harness changing workforces and drive growth. It discusses how social software connects people to accelerate work and transform businesses. The document provides examples of how companies like US Bancorp, Rheinmetall AG, and Berlitz have leveraged IBM social software to improve knowledge sharing, expertise location, and global collaboration. It positions IBM as the market leader in social software and highlights the benefits of its solutions for integrating social capabilities into existing tools and processes.
The webinar discussed the emergence of social intranets through the use of social software within companies. It provided an overview of the webinar agenda and presenters. Social media tools like blogs and wikis were gaining popularity within companies with over half deploying one or more 2.0 tools. Case studies highlighted how companies like BlackBerry Partners Fund and Motorola used social intranets for online communities. Recommendations included starting with a plan, measuring ROI, and engaging employees.
This talk will cover ScyllaDB Architecture from the cluster-level view and zoom in on data distribution and internal node architecture. In the process, we will learn the secret sauce used to get ScyllaDB's high availability and superior performance. We will also touch on the upcoming changes to ScyllaDB architecture, moving to strongly consistent metadata and tablets.
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...Jason Yip
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Discover top-tier mobile app development services, offering innovative solutions for iOS and Android. Enhance your business with custom, user-friendly mobile applications.
Conversational agents, or chatbots, are increasingly used to access all sorts of services using natural language. While open-domain chatbots - like ChatGPT - can converse on any topic, task-oriented chatbots - the focus of this paper - are designed for specific tasks, like booking a flight, obtaining customer support, or setting an appointment. Like any other software, task-oriented chatbots need to be properly tested, usually by defining and executing test scenarios (i.e., sequences of user-chatbot interactions). However, there is currently a lack of methods to quantify the completeness and strength of such test scenarios, which can lead to low-quality tests, and hence to buggy chatbots.
To fill this gap, we propose adapting mutation testing (MuT) for task-oriented chatbots. To this end, we introduce a set of mutation operators that emulate faults in chatbot designs, an architecture that enables MuT on chatbots built using heterogeneous technologies, and a practical realisation as an Eclipse plugin. Moreover, we evaluate the applicability, effectiveness and efficiency of our approach on open-source chatbots, with promising results.
Connector Corner: Seamlessly power UiPath Apps, GenAI with prebuilt connectorsDianaGray10
Join us to learn how UiPath Apps can directly and easily interact with prebuilt connectors via Integration Service--including Salesforce, ServiceNow, Open GenAI, and more.
The best part is you can achieve this without building a custom workflow! Say goodbye to the hassle of using separate automations to call APIs. By seamlessly integrating within App Studio, you can now easily streamline your workflow, while gaining direct access to our Connector Catalog of popular applications.
We’ll discuss and demo the benefits of UiPath Apps and connectors including:
Creating a compelling user experience for any software, without the limitations of APIs.
Accelerating the app creation process, saving time and effort
Enjoying high-performance CRUD (create, read, update, delete) operations, for
seamless data management.
Speakers:
Russell Alfeche, Technology Leader, RPA at qBotic and UiPath MVP
Charlie Greenberg, host
Session 1 - Intro to Robotic Process Automation.pdfUiPathCommunity
👉 Check out our full 'Africa Series - Automation Student Developers (EN)' page to register for the full program:
https://bit.ly/Automation_Student_Kickstart
In this session, we shall introduce you to the world of automation, the UiPath Platform, and guide you on how to install and setup UiPath Studio on your Windows PC.
📕 Detailed agenda:
What is RPA? Benefits of RPA?
RPA Applications
The UiPath End-to-End Automation Platform
UiPath Studio CE Installation and Setup
💻 Extra training through UiPath Academy:
Introduction to Automation
UiPath Business Automation Platform
Explore automation development with UiPath Studio
👉 Register here for our upcoming Session 2 on June 20: Introduction to UiPath Studio Fundamentals: https://community.uipath.com/events/details/uipath-lagos-presents-session-2-introduction-to-uipath-studio-fundamentals/
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
Northern Engraving | Nameplate Manufacturing Process - 2024Northern Engraving
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
High performance Serverless Java on AWS- GoTo Amsterdam 2024Vadym Kazulkin
Java is for many years one of the most popular programming languages, but it used to have hard times in the Serverless community. Java is known for its high cold start times and high memory footprint, comparing to other programming languages like Node.js and Python. In this talk I'll look at the general best practices and techniques we can use to decrease memory consumption, cold start times for Java Serverless development on AWS including GraalVM (Native Image) and AWS own offering SnapStart based on Firecracker microVM snapshot and restore and CRaC (Coordinated Restore at Checkpoint) runtime hooks. I'll also provide a lot of benchmarking on Lambda functions trying out various deployment package sizes, Lambda memory settings, Java compilation options and HTTP (a)synchronous clients and measure their impact on cold and warm start times.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Must Know Postgres Extension for DBA and Developer during MigrationMydbops
Mydbops Opensource Database Meetup 16
Topic: Must-Know PostgreSQL Extensions for Developers and DBAs During Migration
Speaker: Deepak Mahto, Founder of DataCloudGaze Consulting
Date & Time: 8th June | 10 AM - 1 PM IST
Venue: Bangalore International Centre, Bangalore
Abstract: Discover how PostgreSQL extensions can be your secret weapon! This talk explores how key extensions enhance database capabilities and streamline the migration process for users moving from other relational databases like Oracle.
Key Takeaways:
* Learn about crucial extensions like oracle_fdw, pgtt, and pg_audit that ease migration complexities.
* Gain valuable strategies for implementing these extensions in PostgreSQL to achieve license freedom.
* Discover how these key extensions can empower both developers and DBAs during the migration process.
* Don't miss this chance to gain practical knowledge from an industry expert and stay updated on the latest open-source database trends.
Mydbops Managed Services specializes in taking the pain out of database management while optimizing performance. Since 2015, we have been providing top-notch support and assistance for the top three open-source databases: MySQL, MongoDB, and PostgreSQL.
Our team offers a wide range of services, including assistance, support, consulting, 24/7 operations, and expertise in all relevant technologies. We help organizations improve their database's performance, scalability, efficiency, and availability.
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"Choosing proper type of scaling", Olena SyrotaFwdays
Imagine an IoT processing system that is already quite mature and production-ready and for which client coverage is growing and scaling and performance aspects are life and death questions. The system has Redis, MongoDB, and stream processing based on ksqldb. In this talk, firstly, we will analyze scaling approaches and then select the proper ones for our system.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/
Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit.
The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers.
Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.
What is an RPA CoE? Session 1 – CoE VisionDianaGray10
In the first session, we will review the organization's vision and how this has an impact on the COE Structure.
Topics covered:
• The role of a steering committee
• How do the organization’s priorities determine CoE Structure?
Speaker:
Chris Bolin, Senior Intelligent Automation Architect Anika Systems
1. The Untapped Network
How Companies Can Leverage Technology
to Enable the Life Needs of T heir Employees
By John Nelson
June 2000
2. The Untapped Network
Company
Abilizer Solutions, Inc. provides a platform for transforming the
workplace by strengthening the relationship between employee
and employer, and enabling employees to effectively navigate
their intentions at work and at home. Abilizer has more than 70
customers—with over two million employees—providing the Abilizer
Employee Portal to their employee desktops. These companies include
market leaders such as ACS, Ace Hardware, Applied Materials, AT&T
Wireless, Chevron, EDS, Ericsson, Fluor, HOK, Oracle, PeopleSoft,
RE/MAX, Robertson Stephens, Sun Microsystems and Visa. Abilizer
is privately held and funded by leading corporations and private equity
firms including Technology Crossover Ventures, Thomas Weisel Capital
Partners, the Blackstone Group, Cendant, Information Technology
Ventures, US Venture Partners, Comdisco Ventures, the European
Web Group, E*Trade and Dorset Capital.
Author
Mr. Nelson oversees the research and analysis division of Abilizer
Solutions, Inc. His group is focused on understanding the life needs
of today’s workforce and how employers can best address those
demands. Prior to his role with Abilizer, Mr. Nelson directed Andersen
Consulting’s global Strategic Research Group around e-commerce
and financial services. He can be reached at 415-216-0100 or at
jnelson@abilizer.com
Acknowledgements
Abilizer would like to thank the following individuals and
organizations who have contributed immeasurably to this study:
Pete Petersen, Larry Butler and Pam Farr of the Cabot Group for
their guidance, quotations and content; Constat Market Research
for conducting our nationwide focus groups; Jennifer Hale for
providing research and analysis; Sudha Putnam for writing and
editing; Jan Martí for production; and Camilla Layton for design.
Overview 2
3. The Untapped Network
Contents
Executive Summary 4
Technology in the Workplace 5
Personal Use 6
Universal Access
Controlled Usage 8
Employee Needs 10
Content
Community
Commerce
Conclusion 14
Endnotes 15
3 Table of Contents
4. The Untapped Network
In 1980, employees accounted Executive Summary
for only 30 percent of corporate Nearly every communication a CEO delivers to the press, shareholders
tangible assets; in 2000, or investment community includes the phrase, “Our people are this
they will account for nearly company’s most valuable asset.” This statement is true in today’s
70 percent. economy more than anytime in recent history. According to the
Bureau of Labor Statistics, in 1980, employees accounted for only
30 percent of corporate tangible assets; in 2000, they will account
for nearly 70 percent.1 The dramatic shift to a “knowledge-based”
economy places the focus squarely on attracting, acquiring and
retaining a best in class workforce.
The new workforce driving the “knowledge-based” economy is
connected and empowered through Internet-based technology.
The number of desktops with access to the Internet is increasing,
The 30-40 million people with
and the 30-40 million people with work access will soon produce
Internet access at work will soon the same amount of traffic on the Internet as the nearly three-fold
produce the same amount of number of home users. While employees are using the Internet for
traffic on the Internet as the work-related activities such as gathering research on competitors
and communicating with vendors, they are also using the Internet
nearly three-fold number of
for personal needs. Employees are accessing current news, trading
home users. stocks, researching schools and price shopping at work via the
Internet. In 2002, nearly 50 percent of Internet purchases will be
made from the office.
Despite concerns of abuse, progressive managers recognize the
demands placed on their employees and are accepting a reasonable
amount of personal Internet use while at work. Visionary companies
are taking it one step further and lending assistance to their
employees’ life needs by providing products, services and programs
In 2002, up to 50 percent of designed to help their employees better manage work and life
products and services bought demands.
on the Internet will be The technology is in place, and management is recognizing the
purchased at the office. personal needs of employees. Delivering programs that produce
targeted content, foster corporate community and provide products
and services around the life needs of employees helps protect
a company’s most valuable asset: its people.
Executive Summary 4
5. The Untapped Network
Technology in the Workplace
For the last ten years, companies have focused the majority of IT
investments on building networks to help employees communicate
and share knowledge more efficiently within the organization.
Now, with the business world’s widespread adoption of web-based
technology, companies have begun to extend their corporate intranets
to provide employee access to the Internet. Forrester Research
estimates that the number of employees who have Internet access
at work grew more than 55 percent in 1999.2 Translated into dollars,
by the year 2003, companies will spend nearly 50 percent of their
infrastructure budgets on providing Internet access to employees.3
(See Figure 1)
Corporate Internet Expenditures
600
500
400
$ BILLIONS
300
200
100
0
1999 2000 2001 2002 2003
TOTAL IT SPENDING (Less Services)
CORPORATE INTERNET SPENDING
Figure 1
Source: IDC, Abilizer Research
As companies become more connected, employees are rapidly taking
advantage of the power the Internet brings to their desktops. In terms
of total number of hours spent online, the 30 million users accessing
the Internet from the workplace produce nearly the same amount
of traffic as the 77 million active users at home.4 This has major
implications now and for the future, as the workplace increasingly
becomes the location of choice for accessing the Internet.
Clearly the motivation for connecting employees through intranets
and the Internet is to make companies more productive by improving
communication and the flow of information. However, employees
have rapidly adopted these tools for their own uses as well.
5 Technology in the Workplace
6. The Untapped Network
“ The Web serves as a continuous Personal Use
medium that crosses between Despite soft corporate policies restricting computer and Internet
the workplace and the home. use to work-related business, personal use of company technology
People are taking advantage is prevalent. In one survey, 90 percent of respondents indicate that
of the Web’s productivity around they access non-work-related sites at least once a day. Fortunately,
the same survey reveals that 82 percent of bosses tolerate a
the clock and are becoming
“reasonable” amount of personal use.5
much more efficient at handling
everyday tasks, whether they
are at the office or at home.” EMPLOYEE VOICE
Allen Weiner When asked about employee access, a strong majority of
—Vice President, Nielsen//NetRatings respondents confirmed that they are shifting away from using the
Internet at home to using it at work. Nearly all respondents admit
using the Internet at the office for non-work-related activities. The
consensus of the group is that personal tasks need to be performed
at work, and that companies understand this. In addition, if the
company can provide assistance with these tasks, all parties will
benefit. The following factors are driving the preference for work
access:
• Faster connections, which reduce time for browsing and shopping
• Longer work days
• Employer-provided online resources and solutions for personal needs
The employee groups surveyed agree that Internet access is not only
an essential business tool, but also a sign of a progressive company.
Besides becoming more productive personally and professionally,
those who are granted access to the Internet feel recognized as
being valuable employees, feel a greater sense of community within
the organization and develop an increased sense of loyalty.
Results from employee focus groups conducted nationwide by Constat Market Research
Reasonable personal Internet use by employees can have far-reaching
benefits for both the company and its employees. The ability for
employees to better manage and facilitate daily life needs allows
them to spend more time focused on their work, and decreases
time away running errands.
Personal Use 6
7. The Untapped Network
Universal Access “ In the future, providing company-
A significant development in the drive to connect employees to wide access to the Internet and
the Internet is Universal Access (UA). With UA, companies provide company intranet will be critical
all employees with a home computer, Internet connectivity and a
for both technology and non-
company-based employee portal, either for free or at a subsidized
price. technology companies. It is
understood that a small
Compelling benefits of Universal Access include:
• Increasing the number of hours that employees can work, percentage of time on these
helping the company increase productivity resources will be for personal
• Providing tools to help employees accomplish personal tasks use; a fair trade off considering
online, bolstering the company’s image as a supportive employer
the increasing demands placed
• Differentiating a company from its competitors, creating an
“employer of choice” mentality—internally and externally on the employee in today’s
• Developing employee computer proficiency, improving the marketplace.”
overall skill-base of the organization Larry Butler
• Providing a centralized office bulletin board that is accessible —V.P Human Resources (retired)
.
anytime, anywhere, helping a company communicate with Peoplesoft
a dispersed workforce
Several large companies, including American Airlines and Intel,
have rolled out UA initiatives to their workforce. Intel’s program
includes personal computers, Internet access and Internet services
at no charge, to all employees worldwide. “We’re delighted to offer
employees and their families the ability to take advantage of the
education and e-commerce opportunities on the Internet,” says
Patty Murray, Intel vice president and director of human resources.
“The Intel Home PC Program is the right new benefit
for the year 2000.”
7 Personal Use
8. The Untapped Network
“ A key to competitiveness is Controlled Usage
to create an environment that Along with the benefits of wiring desktops comes concern around
attracts, retains and excites top the abuse of company technology and Internet content. According
talent. Attractive compensation to the American Management Association, more than 80 percent of
and benefit packages, meaningful large companies will have implemented some type of controlled usage
by the year 2001, primarily to restrict access to adult content sites.6
work and development
opportunities are important Additional workplace controls may include:
• Restricting news and entertainment URLs
factors. Increasingly, employees
• Blocking software downloads
are also asking for a flexible • Impeding the acceptance of cookies (information that a website
environment that helps them records on a user’s hard disk for future use)
integrate work and personal life • Blocking online purchases
priorities. This requires not only
effective tools, techniques and EMPLOYEE VOICE
programs, but also a willingness
Employee research respondents agree that companies must protect
on the part of management to themselves from allowing pornographic and other inappropriate
accommodate individual needs. websites to be viewed on their systems. However, blanket policies
In the past, mangers emphasized that restrict access to commerce and content websites can have a
consistency in employee matters. negative impact. These policies not only weaken the morale of the
workforce by implying a sense of distrust and preventing employees
Flexibility is replacing consistency
from accomplishing vital personal tasks, but at times can interfere
at “employers of choice”. with work responsibilities.
Pete Peterson
—Sr. VP Human Resources (retired)
• “They block the CGI scripting so that if you’re trying to fill out a
Hewlett-Packard form—for example to apply to The Wall Street Journal—it won’t
allow you to fill it out completely, even though the site itself has
been approved by the company.”
• “I can’t tell you how frustrating it is when I’m working late: It’s
eight o’clock, the stores are closed, and I can’t get online to buy
a birthday gift.”
• “They trust us with making decisions about their business, but
not with accessing the Internet. It doesn’t make sense.”
Results from employee focus groups conducted nationwide by Constat Market Research
Controlled Usage 8
9. The Untapped Network
In spite of the potential for abuse, many managers believe that the
Internet does not necessarily encourage additional abuse; it simply
replaces other unproductive activities. “The people abusing the
Internet are generally the same employees that had productivity
issues before they were granted access. Our top people are not
surfing all day.”7
Progressive business managers concede that allowing employees
reasonable freedom for personal Internet activities can benefit both
the company and its employees. Workers can manage their personal
and business needs more efficiently, allowing them to focus more on
their work and decreasing the time for non-work-related activities.
Longer-term benefits include increased productivity, morale and
loyalty. Leaders in the HR community seem to agree:
“We recognize that a certain amount of personal tasks will get
taken care of at work. It’s expected that people will use email
and the Internet for business purposes, but we realize that
people have lives.”8
“When potential employees interview companies for employment,
they evaluate all of the benefits, which may include schedule
flexibility, on-site dry cleaning or on-the-job shopping…each
trip an employee makes to the store is more time taken away
from the employer.”9
“Companies probably lose more money trying to control their
employees with an iron fist than they do in lost productivity
by giving them free access.”10
9 Controlled Usage
10. The Untapped Network
“ Growing traffic on corporate Employee Needs
intranets will draw the As employees become more sophisticated about the resources
attention of e-commerce players. available to them via the Internet, and as companies realize the
Companies and vendors will value of using technology to enhance work-life navigation for their
work together to develop employees, the demand for company-sponsored programs will grow.
When employees were asked what their companies could bring
corporate buying programs
to their desktops to better assist with their work-life navigation,
to gain access to this captive responses centered around content, community and commerce.11
audience. Just as companies
offer employees on-site childcare Content
or dry-cleaning drop-off, they The amount of information available on the Internet and company
will see intranet e-commerce intranet is overwhelming; the challenge lies in providing targeted,
relevant content to each employee. Assistance with developing and
as a lifestyle-enhancing perk.
locating content that is pertinent to the workforce is being provided
Intranet marketplaces will by many leading companies. By understanding employee needs,
blossom as retailers gain a companies can negotiate directly with vendors and content providers,
new audience, companies give or partner with third party providers, to deliver a broad spectrum
employees a new benefit and
of value-added offerings to the employee desktop.
workers save money through
corporate discounts.” EMPLOYEE VOICE
—Forrester Research, The New
Employee research participants provide positive feedback around
Business Portals, February 1999
the idea of their company delivering content to their desktop that
addresses work-life needs.
• “Our company could take a poll to see what the majority of the
company is interested in as far as being able to take care of their
personal needs, and then create or modify our existing intranet.”
• “If they offered information online around having someone that
I could trust to watch my children, that would cut down on my
stress and allow me to focus on my work, my productivity.”
• “Trust is the interesting point; having someone that you can trust.
We find a lot of these sites on our own, but I think an added value
would be that the company has done some background research on
how good the service is, the reputation of the doctors or the quality
of the dry cleaning. Then you have a little bit of confidence using
the service because the company has done some research into its
background.”
Results from employee focus groups conducted nationwide by Constat Market Research
The pre-selection of content partners can reduce, or even eliminate,
the time employees spend searching and price shopping. Providing
these services can be viewed as a company benefit, demonstrating
that management understands that employees have lives outside
the office, and are willing to lend assistance.
Employee Needs 10
11. The Untapped Network
Community
Several recent trends—including the push towards globalization and
the continued growth of mergers and acquisitions—have resulted in
unprecedented size and profitability for corporations. However, one
of the many repercussions of these trends is the loss of corporate
community in the workforce. Company intranets have made great
strides in facilitating the exchange of business information, corporate
communications and knowledge capital with disconnected employees,
but in most cases it has ignored the benefits of linking employees
based on personal interests and life needs.
EMPLOYEE VOICE
Employee research group participants indicate that building and
maintaining corporate communities covering work-life issues is
critical, but often ignored by HR departments. Simple intranet or
Internet tools such as employee classifieds, group calendaring and
topic-related bulletin boards foster a closely-knit community among
employees, as well as enhance and extend the employer-employee
relationship.
• “When I was forced to relocate across the country a year ago, I really
could have used some form of local information, or a way to contact
others in the office to find out what neighborhood to live in, the
best place to find an apartment....things like that, where you really
need word-of-mouth”
• “Bulletin boards just don’t cut it anymore”
• “Everything is focused around the corporate headquarters. If you’re
out here in a satellite office you do not feel very connected with the
company, and cannot take advantage of all the perks that those at
the home office are accustomed to.”
Results from employee focus groups conducted nationwide by Constat Market Research
11 Employee Needs
12. The Untapped Network
Commerce
Employees are accessing the Internet at the office not only to retrieve
news and conduct research, but also to engage in online commerce.
There is a growing preference for purchasing goods and services over
the Internet at the workplace. (See Figure 2)
Online Shopping—Home vs. Work
$90.0
$80.0
$70.0
$60.0
$ BILLIONS
$50.0
$40.0
$30.0
$20.0
$10.0
$0.0
1995 1996 1997 1998 1999 2000 2001 2002 2003
WORK BASED
HOME BASED
Figure 2
Source: Jupiter, Media Metrix, Abilizer Research
A number of explanations can be attributed to the growth of online
commerce at the office. These include longer work hours, faster
connections and the growing acceptance by management of attending
to personal issues at work. However, the bottom line indicates that
online commerce at the office will continue to grow as more workers
choose to access the Internet at work in place of at home.
Employees are not just buying flowers and checking stocks online
at the office; they are also performing time-intensive tasks such
as researching schools for their children, planning travel and price
shopping for major purchases such as home mortgages and
electronics. According to Jupiter Communications’ “Home Versus Work
Usage” study, approximately 70% of employees spend time gathering
product information and price-shopping at work, a sharp contrast to
the roughly 25% of employees involved with less time intensive tasks
such as checking bank statements or credit card balances online.12
Employee Needs 12
13. The Untapped Network
When examining actual purchases from the workplace, the evidence
indicates that they are complex, expensive and research-intensive
products and services. (See Figure 3)
Percentage of Employees Ł
Buying a Given Product from Work
Financial Services 63%
Computer Hardware, Software 61%
Travel 54%
Books/Music 53%
Flowers/Gifts 48%
Paid Bills 46% 46%
Apparel 33%
0% 10% 20% 30% 40% 50% 60% 70%
Figure 3
Source: Jupiter Communications
Leading organizations are increasingly allowing employees reasonable
freedom with personal Internet purchases that typically would have
been performed with a phone call or a trip to a store during work
hours. Large companies can use volume purchasing, partnerships
and access to their employee base to negotiate discounted rates
on popular products and services. Examples include movie and
amusement park tickets, subsidized childcare or preferred rates
on car loans and insurance. “When you’re talking about saving
employees hundreds of dollars (with company discounts), that’s
significant… the job market is very tight, and any benefit is a tool.” 13
13 Employee Needs
14. The Untapped Network
Conclusion
As Internet and intranet access becomes ubiquitous, employers gain
a means to extend work hours around the clock and around the globe,
as well as a new tool to help employees manage their lives. Corporate
intranets provide the infrastructure for connecting employees to
a broad range of programs, products and services via the Internet.
According to Hewitt Associates, employees confront a life decision
every 12-15 minutes at the office.14 Given this frequency—and the case
that “reasonable” personal use is an accepted reality—it makes sense
for companies to help employees accomplish personal responsibilities
more effectively. Providing employees with online programs that
deliver targeted and personalized content, foster ongoing dialogue,
promote community-building and provide access to a wide range of
products and services around their life needs can help to differentiate
a company as an “employer of choice”.
Before companies can truly revolutionize the way they conduct
business by taking advantage of the Internet and online commerce,
they must first transform their workforce. Empowering employees
with the necessary online tools, and giving them the freedom to
use them in their personal and professional endeavors, is a first step
towards building the company for the twenty first century.
Conclusion 14
15. The Untapped Network
Endnotes
1. Forrester Research, “Internet Services Hypergrowth,” February 1999.
2. IDC Corporation, Abilizer Research
3. Nielsen/NetRatings, 2000, Abilizer Research
4. Vault.com, February 2000
5. American Management Association, 1999
6. Constat Market Research, 2000
7. Constat Market Research, 2000
8. “Desk Service,” Incentive, January 1, 2000, p. 9
9. “All Work and No Play.” The Industry Standard, May 15, 2000, p. 138
10. Constat Market Research, 2000
11. Jupiter Communications, “Home Versus Work Usage,” 1999
12. “Workers bag new perk with shopping on the job tight labor market
means creative benefits,” USA Today, November 16, 1999, p.1B.
13. “Workers bag new perk with shopping on the job tight labor market
means creative benefits,” USA Today, November 16, 1999, p.1B.
14. Hewitt Associates, 1999
15 Endnotes